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Royal Station Hotel

3.0 star property

Photo gallery for Royal Station Hotel

Breakfast, lunch and dinner served
Property video
Triple Room
Indoor pool
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar

Explore the area

View map
Neville Street, Newcastle-upon-Tyne, England, NE1 5DH
  • St. James' Park
    ‪9 min walk‬
  • Northumbria University
    ‪11 min walk‬
  • Quayside
    ‪16 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪10 min drive‬

Room options

View all photos for Twin Room

Twin Room

Twin Room

8.0 out of 10
Very good
(18 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Small Double Room

Small Double Room

Small Double Room

8.2 out of 10
Very good
(33 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.4 out of 10
Exceptional
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.2 out of 10
Very good
(43 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room

Single Room

Single Room

8.4 out of 10
Very good
(27 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room

Triple Room

7.0 out of 10
Good
(11 reviews)
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Similar properties

Front of property

County Hotel & County Aparthotel Newcastle

  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
4.3 out of 5, Excellent, (1033)
The price is AU$163
for 1 room
includes taxes & fees
25 Aug - 26 Aug
County Hotel & County Aparthotel Newcastle

About the area

Newcastle-upon-Tyne

Centrally located in Newcastle-upon-Tyne, Royal Station Hotel is within a 15-minute walk of St. James' Park and Northumbria University. .This eco-certified hotel is 0.6 mi (0.9 km) from Utilita Arena Newcastle and 1.1 mi (1.7 km) from University of Newcastle-upon-Tyne.

What's nearby

  • St. James' Park - 9 min walk - 0.8 km
  • Utilita Arena Newcastle - 10 min walk - 0.9 km
  • Northumbria University - 11 min walk - 1.0 km
  • University of Newcastle-upon-Tyne - 12 min walk - 1.0 km
  • Quayside - 16 min walk - 1.4 km

Getting around

  • Central Station - 1 min walk
  • Newcastle Central Station - 2 min walk
  • Newcastle Intl. Airport (NCL) - 18 min drive

Restaurants

  • ‪The Mile Castle - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Pink Lane Coffee - ‬2 min walk
  • ‪The Centurion - ‬3 min walk
  • ‪Central Oven & Shaker - ‬1 min walk

About this property

Royal Station Hotel

Eco-certified hotel with a fitness center and a sauna
Royal Station Hotel offers 145 accommodations with safes and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Make yourself at home in one of the 145 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a reception hall.
Grab a bite to eat at Empire Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Empire Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Tickets - Onsite bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (GBP 17 per day)
  • Uncovered parking on site (GBP 20 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 14.95 to 14.95 for adults and GBP 10.95 to 14.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Empire Restaurant
  • Tickets

Things to do

  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 25:
  • Fitness facilities
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 14.95 to 14.95 for adults, and GBP 10.95 to 14.95 for children
  • Uncovered self parking fee: GBP 20 per day
  • Nearby parking fee: GBP 17.00 per day (open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Royal Station Hotel Hotel
Royal Station Hotel Newcastle-upon-Tyne
Royal Station Newcastle-upon-Tyne
Royal Station Hotel Hotel Newcastle-upon-Tyne

Royal Station Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 730 out of 1604 reviews
Rating 8 - Good. 499 out of 1604 reviews
Rating 6 - Okay. 207 out of 1604 reviews
Rating 4 - Poor. 103 out of 1604 reviews
Rating 2 - Terrible. 65 out of 1604 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super close to station.

Super close to the station. there is a step free back way in but may be steps from elevators to rooms. Close to city center and the bridges. The room and bathroom was nice. Friendly helpful staff. Good breakfast.
Stayed 2 nights in Apr 2025

6/10 Okay

Michael

Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Hazel

Stayed 1 night in May 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit slow checking, lady at reception on the phone, whilst people were waiting to check in
Stayed 2 nights in May 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great surroundings, and location. Friendly staff, very clean & escellent food
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

I had a short stay to Newcastle for music concert and the location of hotel is excellent! The front desk staffs are helpful and friendly. I'm staying the room in 2nd floor though sometimes still hear the train nearby, overall is nice and quiet. Happy to stay in near future!
Stayed 1 night in May 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Proximity to train station
Stayed 1 night in May 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Lovely staff, comfy beds but a bit tired

The friendly staff are doing there best with a tired property. The room was spotless but dated and there were marks on the curtains. The bar and reception was updated and lovely, but that makes the rest of it look even more tired. The spa area is in need of an update so don't book thinking you are going to a spa hotel. Saying all that, the room was huge (it was a superior twin) and the beds were very comfortable. I would book again, but think people should be aware of the current conditions.
Stayed 1 night in May 2025

10/10 Excellent

Lorna

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Outstanding receptionist

Holly at reception was outstanding, she was very helpful at check-in and at check out. Lovely room and great food.
Stayed 1 night in May 2025

2/10 Terrible

Marie

Liked: Cleanliness
Stayed 1 night in May 2025

6/10 Okay

Nayana

Stayed 1 night in Feb 2025

2/10 Terrible

Shari

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Small uncomfortable beds obviously an old building but the lobby was pretty. Rooms are not good.
Stayed 1 night in May 2025

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities
The location next to the station and close to the river was good for convenience and places for food/drink. The staff were very good. The hotel itself building itself looks impressive, but needs some refurbishment in places. The room that I had was basic and ok, but not particularly nice with a view of a brick wall, broken glass and pigeon remnants on the roof outside. I don’t know if this is representative of the other rooms but some investment in refurbishment is definitely required.
Stayed 1 night in May 2025

10/10 Excellent

John

Stayed 1 night in May 2025

4/10 Poor

Renukaprasad

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

4/10 Poor

Helene

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing, but a good location

This hotel was unfortunately mis represented with the photos on Hotels.com and they hotel told me that the photos of the modern rooms, they had like 2. I wanted to support a local business rather than a chain or hoped to. At first glance really nice. The bar area was good too. We had rooms on the 2nd floor approx £100 each for the night. Upon arriving to the room I was disappointed, it had a lot of space but the carpets were minging, it was dated and needs a good freshen up. Nothing to do with it being period building or old. It just looked and felt dirty. The breakfast was good. Staff were friendly. But get the marketing updated to reflect the actual rooms you will be staying in. Was not good value for money and I should have in hindsight booked with a chain. Told the hotel the next day and didn't get an overly positive reply. Only if we had told then when we arrived, we were in a rush and had to get changed, out of the building to an event so we didn't have time to look at switching rooms etc.
Stayed 1 night in Apr 2025

10/10 Excellent

NIGEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Moira

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Very tired hotel

Hotel very tired. The bedroom floors were very creaky and woke us up, not just our room but all the floors were the same. The window in our room had a cracked window pane. Which i reported. We won't stay here again.
Stayed 3 nights in May 2025

6/10 Okay

Diane

Disliked: Property conditions & facilities, room comfort

Weekend away

Booked a standard double room for 3 nights. Bed was tiny! Definitely not a double bed. The pair of us slept terribly each night. Toilet didn’t flush properly and kept filling up. Housekeeping must’ve seen this but ignored it. Very disappointing. I did report it myself. Saturday night was very noisy with inconsiderate people shouting on the corridors and letting doors slam. Won’t stay here again although it was convenient for the train station next door. Reception staff were very nice & friendly.
Dodgy flush on toilet
Stayed 3 nights in May 2025

6/10 Okay

Ros

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service
Left a charger for my phone, emailed them asking if they could post it to me. Didn't get a reply back.
Stayed 1 night in Feb 2025