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Best Western New Kent Hotel

3.0 star property

Photo gallery for Best Western New Kent Hotel

Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Lobby
Exterior
Breakfast, lunch and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
Osborne Road Jesmond, Newcastle-upon-Tyne, England, NE2 2TB
  • University of Newcastle-upon-Tyne
    ‪3 min drive‬
  • St. James' Park
    ‪4 min drive‬
  • Quayside
    ‪4 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Triple Room, Multiple Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Triple Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Front of property

Cairn Hotel Newcastle Jesmond

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
4.0 out of 5, Very good, (1002)
The price is AU$308
for 1 room
includes taxes & fees
24 May - 25 May
Cairn Hotel Newcastle Jesmond

About the area

Newcastle-upon-Tyne

With a stay at Best Western New Kent Hotel, you'll be centrally located in Newcastle-upon-Tyne, within a 10-minute drive of St. James' Park and Quayside. .This hotel is 12.3 mi (19.7 km) from Beamish Open Air Museum and 0.9 mi (1.4 km) from Jesmond Dene Park.

What's nearby

  • University of Newcastle-upon-Tyne - 3 min drive - 2.0 km
  • Northumbria University - 3 min drive - 2.0 km
  • St. James' Park - 4 min drive - 2.9 km
  • Quayside - 4 min drive - 3.6 km
  • The Glasshouse - 5 min drive - 3.9 km

Getting around

  • Manors Station - 4 min drive
  • West Jesmond Station - 9 min walk
  • Newcastle Intl. Airport (NCL) - 17 min drive

Restaurants

  • ‪Lonsdale Hotel - ‬6 min walk
  • ‪Pizzeria Francesca - ‬8 min walk
  • ‪Osbornes - ‬6 min walk
  • ‪Caffè Nero - ‬4 min walk
  • ‪Spy - ‬5 min walk

About this property

Best Western New Kent Hotel

Hotel in Newcastle-upon-Tyne with a 24-hour front desk and a restaurant
Best Western New Kent Hotel offers 32 accommodations with safes and complimentary newspapers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 32 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and wedding services.
Grab a bite to eat at Hotel Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Hotel Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Greek, Hungarian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: GBP 12 to 12 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hotel Restaurant

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 20.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.00 to 12.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western New Kent
Kent Hotel Newcastle Upon Tyne
Best Western New Kent Hotel Hotel
Best Western New Kent Hotel Newcastle-upon-Tyne
Best Western New Kent Hotel Hotel Newcastle-upon-Tyne

Best Western New Kent Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 147 out of 440 reviews
Rating 8 - Good. 205 out of 440 reviews
Rating 6 - Okay. 62 out of 440 reviews
Rating 4 - Poor. 19 out of 440 reviews
Rating 2 - Terrible. 7 out of 440 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Very good overall, nice to get a room for 4
Stayed 1 night in Feb 2025

6/10 Okay

Renukaprasad

Business traveller
Stayed 3 nights in Feb 2025

8/10 Good

Eamon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Tracy

Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel.
Stayed 1 night in Jan 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful ensuring heater was in room during my visit in cold weather. Nice breakfast and spacious dining room. Area felt safe (single traveller) with a few options for restaurants a short walk away.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

Stayed here before as it’s a nice, quiet area, and only a few minutes walk to the cafes and metro. Friendly staff and clean, comfortable and quiet room. Only stayed one night and didn’t have breakfast but we’ll stay here again if we need to.
Stayed 1 night in Jan 2025

8/10 Good

AHMED

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sparkling Clean

Very clean and tidy overall. There is quick response to needs. Please could you work on the noisy wooden flooring. Thanks
Stayed 2 nights in Dec 2024

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Matthew

Stayed 3 nights in Sep 2024

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and tidy. Nice bathroom and shower. Bar available at night. Full cooked breakfast available, with cereals, although not all options available for my stay s per the menu. Excellent Indian restaurant attached to the hotel. Very busy when there with locals. Food good, with a different menu than a normal Indian.
Stayed 2 nights in Dec 2024

8/10 Good

Mrs J

Stayed 2 nights in Nov 2024

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean room. Staff friendly and breakfast very nice. Would have liked a bath mat in the bath as bath was very slippery.
Stayed 2 nights in Nov 2024

6/10 Okay

Philip

Business traveller

The stay was spoilt by noise from closing door

Stayed 1 night in Nov 2024

10/10 Excellent

R L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great accommodation

Very handy for city, great value and service
Stayed 1 night in Nov 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Craig

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Well located

Well located, 10 minute walk to west jesmond metro stop. Just a few minutes from the main 'strip' on osborne road. The hotel itself was very clean but could do with updating. I was in room 7, it was very small but decent enough.
Stayed 1 night in Nov 2024

10/10 Excellent

Parag

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable rooms, adequate facilities, well maintained
Stayed 1 night in Nov 2024

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spot on

Friendly and genuine greeting. Our room's card reader was faulty, but it was no problem at all for whoever was on reception to unlock the door when required. Free parking, room was good and bathroom was excellent. Breakfast was very tasty. The staff all went out of their way to ensure our stay was as perfect as it could be.
Stayed 1 night in Nov 2024

8/10 Good

nigel

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024