a&o Manchester City Centre

Photo gallery for a&o Manchester City Centre

Daily buffet breakfast (GBP 12 per person)
Bathroom sink
Lobby sitting area
1 bedroom, in-room safe, desk, blackout curtains
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
21 Dickinson Street, Manchester, England, M1 4LX
  • Place, Canal Street
    ‪3 min walk‬
  • Place, Manchester Central Convention Complex
    ‪4 min walk‬
  • Place, Deansgate
    ‪6 min walk‬
  • Airport, Manchester (MAN)
    ‪21 min drive‬

Room options

Twin Room

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

Twin Room Single Use

  • 17 sq m
  • Sleeps 1
  • 2 Single Beds

Double Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Quadruple Room

  • 25 sq m
  • Sleeps 4
  • 2 Single Bunk Beds

Family Room

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

Similar properties

About the area

Manchester

With a stay at a&o Manchester City Centre, you'll be centrally located in Manchester, just a 4-minute walk from Canal Street and 8 minutes by foot from Piccadilly Gardens. .This family-friendly hotel is 0.5 mi (0.8 km) from University of Manchester and 0.5 mi (0.8 km) from Deansgate.

What's nearby

  • Canal Street - 3 min walk - 0.3 km
  • Manchester Central Convention Complex - 4 min walk - 0.4 km
  • Manchester Palace Theatre - 4 min walk - 0.4 km
  • Piccadilly Gardens - 6 min walk - 0.5 km
  • Deansgate - 6 min walk - 0.5 km

Getting around

  • St Peters Square Station - 4 min walk
  • Manchester Manchester Oxford Road Station - 5 min walk
  • Manchester Airport (MAN) - 22 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪The Paramount (Wetherspoon) - ‬1 min walk
  • ‪Black Sheep Coffee - ‬2 min walk
  • ‪Don Giovanni - ‬2 min walk
  • ‪The Old Monkey - ‬2 min walk

About this property

a&o Manchester City Centre

Family-friendly hotel with a restaurant, 4-minute walk to Canal Street
A&o Manchester City Centre offers 164 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include desks. Televisions come with satellite channels and pay movies.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Manchester hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 164 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and gift shops/newsstands. Additional features at this hotel include a television in a common area and a banquet hall.
Satisfy your appetite for lunch at Breakfast Room, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Breakfast Room - This restaurant specializes in international cuisine and serves breakfast and lunch.
Bar - This bar specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: GBP 12 for adults and GBP 6 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar
  • Breakfast Room

Things to do

  • Foosball table
  • Games
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 13 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 12 for adults and GBP 6 for children
  • Pet fee: GBP 13 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Hotel Manchester Centre
Novotel Manchester Centre
Accor Manchester Centre
Manchester Novotel
Novotel Manchester Centre Hotel Manchester
Novotel Manchester Centre Hotel
Novotel Manchester Manchester
Novotel Manchester Centre Hotel
Novotel Manchester Centre Manchester
Novotel Manchester Centre Hotel Manchester

a&o Manchester City Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 517 out of 1002 reviews
Rating 8 - Good. 328 out of 1002 reviews
Rating 6 - Okay. 96 out of 1002 reviews
Rating 4 - Poor. 33 out of 1002 reviews
Rating 2 - Terrible. 28 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Lisa

Stayed 2 nights in Sep 2025

8/10 Good

Elliot

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything good. USB ports next to bed didnt work though which was frustrating
Stayed 2 nights in Oct 2025

8/10 Good

Sarah

Stayed 1 night in Oct 2025

10/10 Excellent

Lee Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Linda

Business traveller
Disliked: Property conditions & facilities

Disappointing quality for a Novotel

Room carpet and curtains were dusty an didn’t give a clean appearance. Very outdated facilities, such as bathroom and separate WC. The usb charging plug did not work. Very limited breakfast options for gluten and lactose intolerance. No Lactose free yoghurt, for example.
Stayed 1 night in Sep 2025

10/10 Excellent

Claudio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I travel from Malta to Manchester frequently, and I always choose the Novotel Manchester Centre for my accommodation. It is centrally located, the room rates per night are very reasonable, the staff are friendly, and the rooms are always clean and tidy. Breakfast is also good and includes a lot of items. Highly recommended for those traveling with family, especially children.
Stayed 2 nights in Sep 2025

8/10 Good

Nicholas

Stayed 1 night in Aug 2025

10/10 Excellent

Rylan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay with my partner was amazing here, would definitely recommend to anyone interested. Will be staying again in the future for sure.
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Stayed 1 night in Sep 2025

10/10 Excellent

David

Stayed 1 night in Aug 2025

6/10 Okay

Nicholas

Disliked: Property conditions & facilities
Tired
Stayed 1 night in Aug 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Jimena

Travelled with family and small children
Liked: Cleanliness, staff & service
Walkable and the size of the rooms . Beds so comfortable also and great breakfast
Stayed 4 nights in Aug 2025

10/10 Excellent

Maco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kieran

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful, friendly, cracked a joke, was even able to get into a nicer room, really good value too, would stay again
Stayed 1 night in Aug 2025

6/10 Okay

Weiqiang

Business traveller

poor wifi

You are very poor WiFi coverage connection keep drop....
Stayed 1 night in Aug 2025

10/10 Excellent

joseph

Stayed 1 night in Aug 2025

8/10 Good

Michael, Madrid

Liked: Cleanliness, staff & service, property conditions & facilities
Centric. Convenient
Stayed 3 nights in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Chris

Business traveller
Stayed 1 night in Aug 2025

6/10 Okay

Adnan

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Michael

Stayed 1 night in Jul 2025

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Lucy

Stayed 1 night in Jul 2025