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Thistle London Heathrow Terminal 5

3.5 star property

Photo gallery for Thistle London Heathrow Terminal 5

Daily buffet breakfast (GBP 16.50 per person)
Airport shuttle
Terrace/patio
Lobby lounge
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View map
Bath Road, Longford, West Drayton, England, UB7 0EQ
  • Place, Thorney Park
    ‪3 min drive‬
  • Place, Windsor Castle
    ‪11 min drive‬
  • Place, LEGOLAND® Windsor
    ‪15 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪8 min drive‬

Room options

View all photos for Family Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 3

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.4 out of 10
Very good
(94 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.2 out of 10
Very good
(331 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

7.8 out of 10
Good
(19 reviews)
  • 40 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

8.0 out of 10
Very good
(10 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

7.0 out of 10
Good
(32 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 1 King Bed with Sofa bed

Executive Double Room, 1 King Bed with Sofa bed

Executive Double Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(9 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Double Room

  • Sleeps 2

View all photos for Standard Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Twin Room

  • Sleeps 2

View all photos for Deluxe King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • Sleeps 2

View all photos for Executive King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive King Room

  • Sleeps 4

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Breakfast, lunch, dinner served; international cuisine
ibis London Heathrow Airport
  • Pet-friendly
  • Free Wi-Fi
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4.0 out of 5, Very good, 3,049 reviews
The price is AU$116
includes taxes & fees
1 Jan - 2 Jan 2026
ibis London Heathrow Airport

About the area

West Drayton

Located in West Drayton (Heathrow Villages), Thistle London Heathrow Terminal 5 is within a 15-minute drive of Windsor Castle and Pinewood Studios. .This hotel is 7.5 mi (12.1 km) from Twickenham Stadium and 7.7 mi (12.4 km) from Thorpe Park.

What's nearby

  • Thorney Park - 3 min drive - 4.3 km
  • Windsor Castle - 11 min drive - 11.2 km
  • LEGOLAND® Windsor - 15 min drive - 17.9 km
  • Twickenham Stadium - 24 min drive - 25.3 km
  • Hampton Court Palace - 24 min drive - 23.8 km

Getting around

  • Station A Station - 6 min drive
  • West Drayton Station - 7 min drive
  • Heathrow Airport (LHR) - 12 min drive

Restaurants

  • ‪Gordon Ramsay Plane Food - ‬6 min drive
  • ‪Wagamama - ‬7 min drive
  • ‪Starbucks - ‬7 min drive
  • ‪Costa Coffee - ‬7 min drive
  • ‪Pret A Manger - ‬7 min drive

About this property

Thistle London Heathrow Terminal 5

Hotel with a restaurant, in the vicinity of Windsor Castle
Thistle London Heathrow Terminal 5 offers 266 air-conditioned accommodations with laptop-compatible safes and hair dryers. 38-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This West Drayton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Make yourself at home in one of the 266 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this hotel include gift shops/newsstands, wedding services, and a banquet hall.
For lunch or dinner, stop by Aviator Sports Restaurant, a restaurant that specializes in British cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in West Drayton? This hotel has 5490 square feet (510 square meters) of space consisting of a conference center and 11 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Aviator Sports Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Lobby Lounge - This lobby lounge serves light fare only. Open daily.
Aviator Sports Bar - This bar specializes in British cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (GBP 18 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 16.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aviator Sports Bar
  • Aviator Sports Restaurant
  • Lobby Lounge

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Conference centre (5,490 square foot of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 1 floor
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1968
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 38-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers an airport shuttle service to Heathrow Airport, Terminal 5, via the Heathrow Pod.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.50 per person
  • Uncovered self parking fee: GBP 18 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Heathrow Thistle
London Thistle Heathrow
Thistle Heathrow
Thistle Heathrow London
Thistle London
Thistle London Heathrow
Thistle London Hotel
Thistle London Hotel Heathrow
Thistle London Heathrow Hotel West Drayton, Greater London
Thistle London Heathrow West Drayton
Thistle London Heathrow T5 Hotel West Drayton
Thistle London Heathrow T5 Hotel
Thistle London Heathrow T5 West Drayton
Thistle London Heathrow T5
Thistle London Heathrow T5
Thistle London Heathrow Terminal 5 Hotel
Thistle London Heathrow Terminal 5 West Drayton
Thistle London Heathrow Terminal 5 Hotel West Drayton

Thistle London Heathrow Terminal 5 Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1186 out of 3010 reviews
Rating 8 - Good. 1038 out of 3010 reviews
Rating 6 - Okay. 483 out of 3010 reviews
Rating 4 - Poor. 158 out of 3010 reviews
Rating 2 - Terrible. 145 out of 3010 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ken

Travelled with family, Travelled with partner
Great
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 2 nights and were very happy. The Heathrow Express can get you to central London in 25 minutes. We stayed here because prices in central London were insane and we could get down there using the train. The bar and restersunt were a pleasant surprise with the food and drinks being excellent. The fish snd chips were a big hit, as well as the gin and to I s!
Stayed 2 nights in Sep 2025

10/10 Excellent

Christopher, Palm Desert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for Heathrow and easy access to the "pods".
Stayed 1 night in Sep 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, room comfort

Very nice as usual

Stayed at this hotel several times due to its close proximity to the airport and ease of getting there with the pod. Only had a standard room this time. but was just as nice as any of the others. Nice to be back
Stayed 1 night in Sep 2025

8/10 Good

Jennie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to terminal. Room clean and addressed all needs for a one night stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 1 night in Sep 2025

6/10 Okay

Mya

Travelled with family
Just ok
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Pods to T5 make this location a good option and good value
Stayed 1 night in Sep 2025

2/10 Terrible

Mark

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Christopher

Stayed 1 night in Sep 2025

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient & good value overnight stay before catching flight from T5. Pod connection worked well for arrival and departure. Good welcome by reception staff & enjoyed a meal in the restaurant overlooking the plane activity. No lift to second floor so a short number of stairs have to be navigated with luggage which may cause a problem for some, although Reception did offer assistance if required.
Stayed 1 night in Sep 2025

8/10 Good

Johnathan

Liked: Cleanliness
Good for T5 departures
Stayed 1 night in Sep 2025

6/10 Okay

Bonnie

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The only good thing about this Hotel is it has the convenient of the POD service.
Stayed 1 night in Sep 2025

6/10 Okay

Sian

Stayed 1 night in Sep 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A short bus or pod ride from Terminal 5 in a lovely quiet location. As I was there mid afternoon it was great to have somewhere to go for a walk
Stayed 1 night in Sep 2025

10/10 Excellent

Claudia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was an excellent place for an overnight stay before our flight the next day. The room was clean and had everything we needed. We also tried the new Pod, which was very convenient and easy to use. The only downside was that we arrived late at Terminal 5 and missed the POD transportation. We ended up taking an Uber, which cost £25 for a 10-minute journey. Tip: plan your transportation ahead!
Stayed 1 night in Sep 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Stephen

Liked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Edmund

Stayed 3 nights in Sep 2025

10/10 Excellent

Zekai

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

John

Liked: Cleanliness
I had a ground floor room, try and get a first floor room as all you hear are people dragging there suitcases in the early hours of the morning. Drinks, even water, make sure you take these with you, they charge £3.99 for a can of drink and the same for a tiny bottle of water.
Stayed 1 night in Sep 2025

8/10 Good

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It wasn’t located where I expected. Getting to and from the airport was a little more challenging (and costly) than I realized
Stayed 1 night in Sep 2025