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The Chelsea Harbour Hotel and Spa

5.0 star property

Photo gallery for The Chelsea Harbour Hotel and Spa

Exterior
TV
Terrace/patio
Indoor pool, open 8:00 AM to 8:00 PM, pool loungers
Banquet hall

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Parking available
  • Gym
  • Bar

Explore the area

View map
Chelsea Harbour, London, England, SW10 0XG
  • Place, Hyde Park
    ‪11 min drive‬
  • Place, Buckingham Palace
    ‪17 min drive‬
  • Place, Big Ben
    ‪18 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪36 min drive‬

Room options

View all photos for Chelsea Suite King

Chelsea Suite King

Chelsea Suite King

8.6 out of 10
Excellent
(24 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Marina View King

Suite, Marina View King

Suite, Marina View King

9.0 out of 10
Wonderful
(9 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite River View King

Suite River View King

Suite River View King

7.4 out of 10
Good
(3 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Abingdon & Kensington Penthouse Suite

Abingdon & Kensington Penthouse Suite

Abingdon & Kensington Penthouse Suite

  • 68 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Savile Penthouse Suite

Savile Penthouse Suite

Savile Penthouse Suite

  • 85 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for The Kings Penthouse Suite

The Kings Penthouse Suite

The Kings Penthouse Suite

  • 175 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Chelsea Suite Twin

Chelsea Suite Twin

Chelsea Suite Twin

7.6 out of 10
Good
(5 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, Marina View Twin

Premium bedding, minibar, in-room safe, desk

Suite, Marina View Twin

9.2 out of 10
Wonderful
(5 reviews)
  • 44 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, River View Twin

Premium bedding, minibar, in-room safe, desk

Suite, River View Twin

8.8 out of 10
Excellent
(3 reviews)
  • 48 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Chelsea Family Balcony Suite

Premium bedding, minibar, in-room safe, desk

Chelsea Family Balcony Suite

8.2 out of 10
Very good
(10 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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Reviews

The Chelsea Harbour Hotel and Spa Reviews

7.8

Good

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 484 out of 1002 reviews
Rating 8 - Good. 204 out of 1002 reviews
Rating 6 - Okay. 111 out of 1002 reviews
Rating 4 - Poor. 88 out of 1002 reviews
Rating 2 - Terrible. 115 out of 1002 reviews

Reviews

10/10 Excellent

Barbara

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the quiet location of this hotel. Not quite in central London but just close enough to be convenient. The hotel has lots of space, both in common areas and in particular, the rooms. They are quite spacious and comfortable. Elevators quick and fast. Staff was great. Our reception, Shokh, was particularly kind, efficient and helpful to both myself and family. He went out of his way to assist in all demands. Would definitely stay there again. I think that it is good value for money.
Stayed 8 nights in Jul 2025

2/10 Terrible

Badr

Stayed 3 nights in Aug 2025

10/10 Excellent

Thomas

Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Satbir

Travelled with family
Liked: Staff & service, property conditions & facilities
Parking advertised as complimentary and on a first come first serve basis. Only to find an £85.00 charge without any information or discussion when arriving. Nothing even on the paperwork when they took charge of my car keys.
Stayed 1 night in Aug 2025

10/10 Excellent

Suleiman

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a very high class and convenient location. Highly recommended
Stayed 3 nights in Jul 2025

10/10 Excellent

Ricardo

Stayed 2 nights in Jul 2025

10/10 Excellent

Nicole Joy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to chill with friends if you want a nice and quiet staycation
Stayed 1 night in Jul 2025

2/10 Terrible

Peter

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Rachael

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Deena

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quiet surrounding. The quay view from the window was meditating. Clean and clear walk routes. Reception staff were really kind and welcoming. Hotel was wonderfully Clean, Neat and smelt gorgeous in the Lobby area. A very pleasant stay indeed. Will definitely be returning for a break away from the hustle and bustle of the busier parts of London.
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

bob

Stayed 2 nights in Jul 2025

10/10 Excellent

Akshaya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and convenient
Stayed 1 night in Jul 2025

10/10 Excellent

Alex

Stayed 1 night in Jul 2025

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was outdated and nothing like advertised on their website
Stayed 3 nights in Jul 2025

6/10 Okay

EDEKI

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great hotel, terrible customer service.

The hotel itself is lovely, but the customer service — particularly front of house and management — desperately needs improvement. They seem more interested in arguing and proving you wrong than resolving issues. On two separate occasions, despite paying for a River King View, they attempted to downgrade us and told it was the same standard of room, which it clearly wasn’t. Training in professionalism and guest care is urgently needed.
Stayed 3 nights in Jun 2025

2/10 Terrible

Marta

Stayed 1 night in Jul 2025

10/10 Excellent

Angelica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 6 nights in Jun 2025

10/10 Excellent

Dee

Liked: Cleanliness
Really pleased with the service and accommodation provided. It was a birthday celebration and the hotel could not do enough for me and my family with a cake and card on my welcome into the room and upgrade room I could not have any more. Lovely hotel differently stay again.
Stayed 2 nights in Jul 2025

8/10 Good

Gerald

Liked: Cleanliness, staff & service
Great neighborhood but limited access to shopping, dining, groceries.
Stayed 6 nights in Jul 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Stayed 1 night in Jul 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Ibikunle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I understand that the rooms are being updated, which was the reason given for the very poor provision of socket outlets, especially in the bedroom tha we stayed in. The meal options are limited, probably due to the availability of other nearby dining options. Apartments with views overlooking the harbour are great and worth the upgrade payment
Early evening shot of the Chelsea Harbour
Stayed 13 nights in Jul 2025