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Safestay London Elephant & Castle

3.0 star property

Photo gallery for Safestay London Elephant & Castle

Exterior
Lobby sitting area
Exterior
Bar (on property)
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

View map
144-152 Walworth Road, London, England, SE17 1JL
  • Tower Bridge
    ‪5 min drive‬
  • London Eye
    ‪5 min drive‬
  • Big Ben
    ‪6 min drive‬
  • London (LHR-Heathrow)
    ‪39 min drive‬

Room options

View all photos for Triple Room Ensuite

Triple Room Ensuite

Triple Room Ensuite

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Bed in 2-Bed Female Dorm Ensuite

1 bedroom, free WiFi, bed sheets

Bed in 2-Bed Female Dorm Ensuite

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Quadruple Room Ensuite

1 bedroom, free WiFi, bed sheets

Quadruple Room Ensuite

  • Sleeps 4
  • 4 Twin Bunk Beds

View all photos for Bed in 6-Bed Male Dorm Ensuite

1 bedroom, free WiFi, bed sheets

Bed in 6-Bed Male Dorm Ensuite

  • Sleeps 1
  • 6 Twin Beds

View all photos for 8-Bed Private Room Ensuite

1 bedroom, free WiFi, bed sheets

8-Bed Private Room Ensuite

  • Sleeps 8
  • 8 Twin Bunk Beds

View all photos for Bed in 4-Bed Female Dorm Ensuite

1 bedroom, free WiFi, bed sheets

Bed in 4-Bed Female Dorm Ensuite

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 4 Twin Beds

View all photos for Twin Room Ensuite

1 bedroom, free WiFi, bed sheets

Twin Room Ensuite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Bed in 8-Bed Mixed Dorm Ensuite

1 bedroom, free WiFi, bed sheets

Bed in 8-Bed Mixed Dorm Ensuite

7.0 out of 10
Good
(4 reviews)
  • Sleeps 1
  • 8 Twin Bunk Beds

View all photos for 6-Bed Private Room Ensuite

1 bedroom, free WiFi, bed sheets

6-Bed Private Room Ensuite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 6 Twin Beds

View all photos for Bed in 4-Bed Male Dorm Ensuite

1 bedroom, free WiFi, bed sheets

Bed in 4-Bed Male Dorm Ensuite

  • Sleeps 1
  • 4 Twin Beds

View all photos for 6-Bed Private Room Shared Bathroom

1 bedroom, free WiFi, bed sheets

6-Bed Private Room Shared Bathroom

  • Sleeps 6
  • 6 Twin Beds

View all photos for Double Room Ensuite

Double Room Ensuite

Double Room Ensuite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Bed in 4-Bed Mixed Dorm Shared Bathroom

1 bedroom, free WiFi, bed sheets

Bed in 4-Bed Mixed Dorm Shared Bathroom

  • Sleeps 1
  • 4 Twin Bunk Beds

View all photos for Single Room Ensuite

Single Room Ensuite

Single Room Ensuite

  • Sleeps 1
  • 1 Twin Bed

View all photos for Bed in 4-Bed Mixed Dorm Ensuite

1 bedroom, free WiFi, bed sheets

Bed in 4-Bed Mixed Dorm Ensuite

  • Sleeps 1
  • 4 Twin Bunk Beds

View all photos for Bed in 8-Bed Female Dorm Ensuite

1 bedroom, free WiFi, bed sheets

Bed in 8-Bed Female Dorm Ensuite

  • Sleeps 1
  • 8 Twin Beds

View all photos for Bed in 4-Bed Male Dorm Shared Bathroom

1 bedroom, free WiFi, bed sheets

Bed in 4-Bed Male Dorm Shared Bathroom

  • Sleeps 1
  • 4 Twin Beds

View all photos for Quadruple Room Shared Bathroom

Quadruple Room Shared Bathroom

Quadruple Room Shared Bathroom

  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Room Ensuite with Air Conditioning

Family Room Ensuite with Air Conditioning

Family Room Ensuite with Air Conditioning

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Bed in 6-Bed Mixed Dorm Ensuite

1 bedroom, free WiFi, bed sheets

Bed in 6-Bed Mixed Dorm Ensuite

7.0 out of 10
Good
(2 reviews)
  • Sleeps 1
  • 6 Twin Bunk Beds

View all photos for Bed in 6-Bed Female Dorm Ensuite

Bed in 6-Bed Female Dorm Ensuite

Bed in 6-Bed Female Dorm Ensuite

  • Sleeps 1
  • 6 Twin Bunk Beds

View all photos for Bed in 6-Bed Mixed Dorm Shared Bathroom

1 bedroom, free WiFi, bed sheets

Bed in 6-Bed Mixed Dorm Shared Bathroom

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 1
  • 6 Twin Bunk Beds

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About the area

London

With a stay at Safestay London Elephant & Castle, you'll be centrally located in London, within a 5-minute drive of London Bridge and Tower Bridge. .This hotel is 1.4 mi (2.3 km) from London Eye and 1.5 mi (2.5 km) from Big Ben.

What's nearby

  • The Shard - 3 min drive - 1.7 km
  • London Bridge - 4 min drive - 2.3 km
  • Tower Bridge - 5 min drive - 2.6 km
  • London Eye - 5 min drive - 2.4 km
  • Big Ben - 6 min drive - 3.0 km

Getting around

  • Elephant & Castle Station - 6 min walk
  • Elephant & Castle Underground Station - 6 min walk
  • London City Airport (LCY) - 34 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Dragon Castle - ‬2 min walk
  • ‪Change Please - ‬3 min walk
  • ‪Theo's Pizzeria - ‬5 min walk
  • ‪Husky Studios - ‬3 min walk

About this property

Safestay London Elephant & Castle

Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities..#This property is closed from November 5 2020 to January 14 2021 (dates subject to change).. Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for continental breakfast: GBP 4.5 for adults and GBP 4.5 for children (approximately) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed No onsite parking is available The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property does not accept student cards as valid identification at check-in.. Special instructions: Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.. Minimum age: 18. Check in from: 2:00 PM. Check in to: anytime. . Check out: 10:00 AM.
Make yourself at home in one of the 94 guestrooms. Complimentary wireless internet access is available to keep you connected.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a television in a common area. Additional features at this hotel include tour/ticket assistance, a banquet hall, and a vending machine.
Grab a bite from the snack bar/deli serving guests of Safestay London Elephant & Castle. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Bar - This bar serves light fare only.

Languages

Bulgarian, English, French, Portuguese, Romanian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: GBP 8 for adults and GBP 8 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Banquet hall
  • Built in 1800
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Toilet paper

More

  • Heating

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 8 for adults and GBP 8 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not accept student cards as valid identification at check-in.

We should mention

This property does not have elevators

Property is also known as

Safestay London Elephant Castle Hostel
Safestay Elephant Castle Hostel
Safestay London Elephant Castle
Safestay Elephant Castle
Safestay London Elephant &
Safestay London Elephant Castle
Safestay London Elephant Castle Hostel
Safestay London Elephant & Castle Hotel
Safestay London Elephant & Castle London
Safestay London Elephant & Castle Hotel London

Safestay London Elephant & Castle Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 182 out of 617 reviews
Rating 8 - Good. 271 out of 617 reviews
Rating 6 - Okay. 73 out of 617 reviews
Rating 4 - Poor. 31 out of 617 reviews
Rating 2 - Terrible. 60 out of 617 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Saadudeen

Stayed 1 night in May 2025

8/10 Good

Maggi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elelphant & Castle Stay

The Hotel itself is very good. Rooms nice. Plenty of room. The only problem when we were there was the Lift was out of service and we were on the top floor. But we would defo book again.. Well worth the money.
Stayed 1 night in Apr 2025

4/10 Poor

Adam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A slight step up from a police cell….but just.

The hotel is in an okay location close to the tube station, McDonald’s, co-op etc this is the only good point. Firstly £3 charge to leave your luggage, the hijabi reception workers were unfriendly and unprofessional. The rooms now have no curtains on the beds so you’re exposed to everyone. The bed sheets were dirty with blood marks on, the walls had marks on. Overall just a bad stay and lots of better budget hostels in London,
Stayed 1 night in Apr 2025

10/10 Excellent

Bakhitiar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like 👍 the room was very clean 👌
Stayed 2 nights in Mar 2025

10/10 Excellent

Kelvin

Liked: Amenities
Good
Stayed 2 nights in Feb 2025

10/10 Excellent

roofzadeh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The initial property was clean...
Stayed 2 nights in Mar 2025

8/10 Good

Jomol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No-frills hostel stay

Good price for a stay in London. Short walk from the underground and bus stops close by. Rooms were clean and check in was easy.
Stayed 2 nights in Feb 2025

8/10 Good

Sultan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Sophie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Camden

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 1 night in Jan 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 6 nights in Jan 2025

10/10 Excellent

Chrispin

Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need to get their act together. Wifi didn't reach top floor and staff refused to do anything about it. Bedroom window couldn't lock and kept opening during the night causing the room to freeze. Only a small heater provided which took one of the few plug sockets. The bed curtains had never been washed and were covered in stains.
Stayed 5 nights in Jan 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Well kept and good transport links
Stayed 1 night in Jan 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Walking distance Loving staffs
Stayed 1 night in Jan 2025

8/10 Good

Benjamin

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Clean, reasonable but didnt feel safe or rested

A clean good value place to stay in a good location. A couple of things as a sole female there staying for work which gave me pause. The first was I was woken in the middle of the night first to a really strong smell of let's call herbal 'smoke'. The windows were closed so it was not coming from outside. Possibly connected I was then woken twice by two fire alarms at 2am and then 3am. Apparently it was impossible to determine who had been smoking. My stay which was supposed to make me rested for a nearby office day meant I got no sleep. I was also concerned that in my ground floor room all the windows were not secured properly when I entered- anyone could have opened them and come directly off a busy London street. I would consider going again but it left me feeling uncertain and not rested.
Stayed 1 night in Jan 2025

4/10 Poor

Steve

Disliked: Cleanliness, property conditions & facilities, room comfort

Stay somewhere else

Hotel is in zone 1 of the underground so good location but thats the only good thing i can say about this hotel. Not clean at all room looks unfinished ours had no skirting board looked like they had been ripped off bits of the shower were missing and tv didnt work. As for the beds well what can i say but prison mattress blue plastic and very uncomfortable
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Regina

Stayed 1 night in Dec 2024

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely time

Had a lovely time here. My boyfriend and I booked the family room, and it was much more spacious than I was expecting. We were next to the road so there was noise but it was absolutely fine and we slept well! Tip for families: we could feel the mattress springs so we put a duvet on top of the bed to sleep on which was brilliant. Overall, great stay and no complaints.
The family room
Stayed 1 night in Dec 2024

4/10 Poor

Coco

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedding and the curtains were good. The bathroom was dirty and partly blocked. But what was really bad was the staff. Can anyone teach the receptionists to smile and be welcoming? It feels like a badly run corporation. The guy just walked away after giving me the key. He did not show me where I was going as it is such a big place and I thought the lit was not working because he never showed me how to use it with the key. He never showed me the bathrooms apart from one at the bottom off the corridor, which I found myself. As a result, I could not even have a shower. I did find a helpful lady who helped me to find my room. The level of customer service in that place is really poor. It feels cold and impersonal. It feels the place is churning out customers and all that matters is making max profit. I would not go back and will not recommend it either. Please spare the usual comment 'we are trying our best to improv. You are obviously not trying hard enough. You need staff who care about the guests and smile from time to time
Stayed 1 night in Nov 2024