10/10 Excellent
Mary Carshenah, Jacksonville
Travelled with family
1 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities
Upon arrival, the Aldgate staff were nothing short of AMAZING for first time guests visiting not only the residence, but visiting the country. An email exchange was answered quickly to prepare me as a guest of what all comes with the apartment. It would have been nice to be notified about a remodel which did produce noise throughout the day, this was overlooked, but overall it wasn't something that couldn't be handled.
The appearance was very clean upon arrival as the first impressions and the view from our floor was amazing. The apartment itself was spacious and exceeded our expectations. Furnished nicely with a modern touch. Stocked with essentials that are needed for a week-long stay. However, due to the nature of the construction of the remodel, it left us without certain entertainment amenities that was guaranteed such as Wi-fi and local t.v.
You can not stay at a hotel/apartment without these two, no matter how many times you go explore the city, you still need some form of entertainment after an exhaustive day out.
With that said, we immediately notified the front desk staff and they did everything possible to accommodate and or try to work out a solution, but unfortunately, not all solutions worked in our favor.
Once settled into the room for two days going on three, it's hard to uproot yourself and your belongings to a new room without the assurance that it would be better, so we stayed and endured.
Overall, the apartment was pleasant and would recommend
Mary Carshenah
Stayed 6 nights in Nov 2025
