Lansdowne Hotel

3.0 star property

Photo gallery for Lansdowne Hotel

Outdoor pool
Dining
Reception
Fitness facility
Desk, iron/ironing board, cots/infant beds, rollaway beds

Reviews

7.0 out of 10
Good

Popular amenities

  • Spa
  • Pool
  • Gym
  • Hot tub
  • 24/7 front desk
  • Housekeeping

Explore the area

View map
1 Lansdowne Road, Croydon, England, CR9 2BN
  • Place, Selhurst Park Stadium
    ‪9 min drive‬
  • Place, Big Ben
    ‪46 min drive‬
  • Place, Tower Bridge
    ‪49 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪69 min drive‬

Room options

Similar properties

Reviews

Lansdowne Hotel Reviews

7.0

Good

7.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities
Rating 10 - Excellent. 57 out of 370 reviews
Rating 8 - Good. 138 out of 370 reviews
Rating 6 - Okay. 102 out of 370 reviews
Rating 4 - Poor. 44 out of 370 reviews
Rating 2 - Terrible. 29 out of 370 reviews

Reviews

2/10 Terrible

fraser

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrendous experience

This was the worst experience of a hotel booking it is possible to imagine. When I arrived at the hotel it was in a disgraceful state with rubbish everywhere. It soon became clear that this was no longer a hotel but a shelter for the homeless. The only person available to speak to was a security guard who gave me the number of the owners, who are based in India. They didn't even know that they owned the hotel, far less whether it was open or not. I had to book into another hotel, obviously. Getting a refund was almost impossible and this website was completely useless. They have no presence in the UK and communication is through very poor call centres. I asked for compensation for the inconvenience and expense I had suffered but was offered nothing. If you are a traveller in difficulty this website will offer you nothing and I will never run the (high) risk of using it again.
Stayed 1 night in Oct 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2020

2/10 Terrible

Nathan

Stayed 1 night in May 2020

2/10 Terrible

Faith

Stayed 1 night in May 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service A*

The gentleman on the front desk were more than helpful. Bed comfortable, however hard to achieve a fully peaceful sleep from the light of the hallway.
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Noise is unbearable....

Would never return to this hotel or recommend it. he hotel had a horrible smell in the reception area and then also very unpleasant 'air freshener' smells outside the rooms. worst of all was the 'generator' noise coming from ouside. It was deafening. There was a party/function which went on until around 3 am which again mad eit impossible to get any sleep. The rooms were very shabby and dirty. All in all the worst hotel experience I h ave ever had. Do not let the tranquil image of the pool persuade you that the Lansdowne is in any way relaxing or tranquil!!
Stayed 1 night in Mar 2020

8/10 Good

Ricardo

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Business traveller
Advertised as parking on site, no parking whatsoever. Nearest car park £11:50 for overnight parking I was told by reception but has a height restriction of 1.80m!
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuce Italian restaurant and swimming pool with sauna and a gym
Stayed 1 night in Mar 2020

8/10 Good

STUART

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Well located in Croydon, very central which is excellent. Price was pretty good, for some reason was cheaper to book on the day than 3 months ahead?? Bed is surprisingly comfortable.
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Liked: Room comfort

Good

Hotel not as advertised they do not have iPod docking stations in the room but other then that the facilities they offer like pool stem room sauna and gym are fantastic they also offer a discounted breakfast voucher for the hotel opposite.
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

A disgrace

The level of disappointment I feel having stayed at this hotel is indescribable. I’ve been in hostels with more comfortable meds, I’ve stayed in prisons that were quieter, I’ve been inside pubs with better clientele. That you call this place a hotel, is an affront to the industry. The bed has ensured I must seek medical attention on my back. Now we will go and get my money back. DON’T COME HERE! unless you’re a spotty teenager who wants to get high, or a little sket who wants to get gang banged, then this hotel is the one for you.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Staff & service
The room was a bit small and outdated. The location was not central and meant having to navigate the tram system. The staff was extremely helpful and friendly.
Stayed 7 nights in Dec 2019

8/10 Good

Ivor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My new place of choice when I'm working in Croydon

Comfortable, modern, easy hotel right in Croydon. Parking is off-site at the multi-storey, which is VERY safe (hotel stay gets you 25% discount, so £12 for overnight instead of £16).
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
Do not expect anything above average at this property
Stayed 3 nights in Nov 2019

8/10 Good

Paddy, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At first, I was skeptical about the room because no air conditioning. The staff told me that I could open the window when I slept at night. I was unsure about the safety. Then the staff offered me a fan. I got an idea to put the fan to the chair and moved close to my bed. I had no problems not complaining at all. My room is clean and comfort. I stayed there for two weeks and it was fantastic. I wish I could have two keys: one for me and one for my best friend. I am Deaf and couldn't hear anyone knocking the door. Other than that, it was a pleasure staying there.
Stayed 13 nights in Oct 2019

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

4/10 Poor

Dragos

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid if you can

To start with i have booked the hotel for its facilities (i.e. swimming pool) as it was my intention to have my son swimming after his tennis tournament in Sutton. I was very disappointed to be told by the swimming pool staff that the facility can be used by children only on weekends and not any day. This is not on the hotel's web site and nor the hotel receptionists knew about this. I staid in room 304 and the bathroom was very old with the hand wash basin drain missing pieces of the drain strainer and with sharp rusted edges. The bath tub also had the enamel chipped in multiple places and exposing sharp edges. The room cleaning services didn't clean the room until I had to mention to the reception. On other hand who had the stupid idea of placing the headboard right under the window giving an uncomfortable sleep with cold air coming down right up your head. And if you sleep with your head at the other end you will have cold feet unless you put your socks on. But better said, in one word - AVOID ! It's a shame as the receptionists are friendly and trying to do their job, but the establishment doesn't help.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Stayed 1 night in Oct 2019