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Hampton by Hilton London Docklands

3.5 star property

Photo gallery for Hampton by Hilton London Docklands

Reception
Fitness facility
Exterior
Family Room, 1 Queen Bed
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Gym
  • Air conditioning

Explore the area

View map
Dockside Road, London, England, E16 2FQ
  • ExCeL Exhibition Centre
    ‪6 min walk‬
  • O2 Arena
    ‪6 min drive‬
  • Westfield Stratford City
    ‪10 min drive‬
  • London (LCY-London City)
    ‪14 min walk‬

Room options

View all photos for Twin Room, Accessible

Twin Room, Accessible

Twin Room, Accessible

7.6 out of 10
Good
(8 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Living area

Room, 1 Queen Bed

8.6 out of 10
Excellent
(30 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed

Family Room, 1 Queen Bed

Family Room, 1 Queen Bed

8.8 out of 10
Excellent
(20 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

9.4 out of 10
Exceptional
(18 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

7.8 out of 10
Good
(10 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

London

With a stay at Hampton by Hilton London Docklands in London (Docklands), you'll be a 2-minute drive from ExCeL Exhibition Centre and 10 minutes from ABBA Arena. .This eco-certified hotel is 5 mi (8 km) from O2 Arena and 5.7 mi (9.2 km) from Tower of London.

What's nearby

  • ExCeL Exhibition Centre - 6 min walk - 0.5 km
  • IFS Cloud Royal Docks Station - 3 min drive - 1.7 km
  • O2 Arena - 6 min drive - 3.3 km
  • London Stadium - 10 min drive - 6.4 km
  • Westfield Stratford City - 10 min drive - 6.4 km

Getting around

  • Royal Albert Station - 4 min walk
  • West Ham Station - 7 min drive
  • London City Airport (LCY) - 7 min drive

Restaurants

  • ‪Subway - ‬11 min walk
  • ‪Costa Coffee - ‬14 min walk
  • ‪Caffè Nero - ‬15 min walk
  • ‪Sandwich & Co - ‬17 min walk
  • ‪E16 Café - ‬9 min walk

About this property

Hampton by Hilton London Docklands

Eco-certified hotel with free breakfast and a fitness center
Hampton by Hilton London Docklands offers 209 accommodations with laptop-compatible safes and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

This London hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Stay in one of 209 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
You can enjoy a meal at the restaurant serving the guests of Hampton by Hilton London Docklands, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary on-the-go breakfast is served daily from 6 AM to 10 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A complimentary on-the-go breakfast is served each morning between 6 AM and 10 AM.
Hampton by Hilton London Docklands has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet (71 centimetre high)
  • Lift (99 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (74 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (75 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Third party payments are not accepted.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: GBP 15.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Hilton London Docklands Hotel
Hampton Hilton Docklands Hotel
Hampton Hilton London Docklands
Hampton Hilton Docklands
Hampton by Hilton London Docklands Hotel
Hampton by Hilton London Docklands London
Hampton by Hilton London Docklands Hotel London

Hampton by Hilton London Docklands Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 536 out of 1000 reviews
Rating 8 - Good. 306 out of 1000 reviews
Rating 6 - Okay. 84 out of 1000 reviews
Rating 4 - Poor. 38 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Moyra

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is great as long as you don’t mind taking the train everywhere. The hotel and staff is wonderful
Stayed 6 nights in Apr 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Le-Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Leigh

Stayed 1 night in Apr 2025

10/10 Excellent

deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stopiver

Used my Tesco vouchers to book as has events in London to attend over the weekend. Great value and complimentary breakfast
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Okay

Good location for the Exel centre. Great breakfast (I love the waffle maker). Comfy bed but mattress kept slipping around. Blackout curtains could be longer. My shower was blocked so had to keep it short to avoid flooding the bathroom! To be fair, I’m sure they would have given me a different room if I’d asked but I was only staying one night anyway
Stayed 1 night in Apr 2025

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good b

Good location, room looking tired, light switch not working, needs more power sockets. Bed squeaky and uncomfortable in places. Great you can pick your own room. Why do you need my passport details to get a room key when I am a UK resident staying in a UK hotel?. Only reason I stayed above other hotels was that an excellent breakfast was included
Stayed 1 night in Apr 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good choice in the area

Decent place, with pleasant helpful staff. Clean and fairly quiet. The gym is pretty small, and food is only ok, and like everything in the area, it isn't cheap, but there is helpful, not overpriced parking. A good choice in the area, all told.
Stayed 1 night in Apr 2025

2/10 Terrible

Lucy

Stayed 2 nights in Apr 2025

6/10 Okay

Karen

Travelled with partner
Liked: Cleanliness
The hotel room was lovely with a very comfortable bed and a great shower. We had evening food in the bar a couple of evenings. Food was ok - luke warm the first night, better on the second night - but nothing special - but very convenient as not many dining options in the area. Breakfast was ok. The water supply to the whole hotel was broken on our third morning - so could not take a shower, use the taps or flush the toilet. Not great!
Stayed 3 nights in Apr 2025

6/10 Okay

Hossein

Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities

Hilton London

Hotel was ok, in a decent area near the tube stop. We were staying for 2 nights and we couldn’t have a shower or even flush the toilet after the first night as there was no water, this also affected breakfast the next morning as there was no drinks available at all. This cannot be helped and I completely understand but we didn’t have an apology or any communication regarding this. Luckily the water was fixed and we were able to shower in the evening. The reception staff were polite but the staff at breakfast were exceptionally rude, there was one lady, called Rosi I believe, that was polite. I would avoid this hotel in future. We went for the weekend to celebrate our daughter’s birthday and i felt it tainted the day a little.
Stayed 2 nights in Apr 2025

2/10 Terrible

Blanca

Disliked: Cleanliness, staff & service, property conditions & facilities
They stole my wedding ring from my room 170 on April 12, 2025. I gave the key in reception and when i notice that I was not wearing my ring I returned to the hotel inmmidately. Somebody was in the room and the ring wasn't any more. I had pictures the night before wearing the ring. I sepent one one night i thet hotel and they gave me a disable room.
Stayed 3 nights in Apr 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel

Clean and Comfortable place to stay for 1 night we stayed!
Stayed 1 night in Jan 2025

8/10 Good

Gavin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next to Excel, City Airport and Docklands. Easy 5.min walk to DLR (check service disruption for weekends). Nice modern bathroom, comfy bed. Did have a slight issue with lights being temperamental but ultimately did not cause us issue as in the morning, reported to front desk. Breakfast is plentiful, lots of options,.Sausages a bit bland but loved the waffle machines. Some of the breakfast staff a little abrupt but I guess they have to deal with all sorts of people. Would recommend hotel at the right price
Stayed 1 night in Apr 2025

6/10 Okay

Adam

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

fadesola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Nowshad

Travelled with family
Liked: Cleanliness, property conditions & facilities
Check in for bookings should not be 3pm & later
Stayed 3 nights in Apr 2025

6/10 Okay

Lee

Liked: Cleanliness, staff & service
We had a nice room, in the corner overlooking the dock. The aircon had been disabled, and I had to argue to get it turned back on. The worst thing though was the mattress, which was really uncomfortable, creaked every time you moved, and felt like it should be replaced. Room 433
Stayed 1 night in Apr 2025

6/10 Okay

elvin

Stayed 1 night in Mar 2025

8/10 Good

Nicole

Stayed 2 nights in Mar 2025