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Grand Sapphire Hotel & Banqueting

3.0 star property

Photo gallery for Grand Sapphire Hotel & Banqueting

Twin Room, Ensuite
Garden
Exterior
Deluxe Double Room, Ensuite (Executive)
Bathroom

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk

Explore the area

Map
45 Imperial Way, Croydon, England, CR0 4RR
  • Chessington World of Adventures
    ‪24 min drive‬
  • Big Ben
    ‪30 min drive‬
  • O2 Arena
    ‪32 min drive‬
  • London (LHR-Heathrow)
    ‪50 min drive‬

Room options

View all photos for Double Room, Ensuite

Double Room, Ensuite

Double Room, Ensuite

  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Ensuite

Twin Room, Ensuite

Twin Room, Ensuite

  • 4 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Ensuite

Family Room, Ensuite | Miscellaneous

Family Room, Ensuite

  • 5 sq m
  • Sleeps 4
  • 1 Twin Bed and 1 Double Bed

View all photos for Executive Double Room, Ensuite

Executive Double Room, Ensuite | Bathroom

Executive Double Room, Ensuite

  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

  • 3 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room, Ensuite (Executive)

Deluxe Double Room, Ensuite (Executive)

Deluxe Double Room, Ensuite (Executive)

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About the area

Croydon

With a stay at Grand Sapphire Hotel & Banqueting in Croydon, you'll be 10.9 mi (17.6 km) from Westminster Bridge and 11 mi (17.8 km) from Chessington World of Adventures. .This hotel is 11.1 mi (17.8 km) from Westminster Abbey and 11.1 mi (17.9 km) from Big Ben.

What's nearby

  • Chessington World of Adventures - 24 min drive - 17.4 km
  • Big Ben - 30 min drive - 18.3 km
  • Westminster Abbey - 30 min drive - 18.3 km
  • Natural History Museum - 30 min drive - 19.5 km
  • O2 Arena - 32 min drive - 23.9 km

Getting around

  • Croydon Waddon Station - 2 min drive
  • Wandle Park Tram Station - 4 min drive
  • Gatwick Airport (LGW) - 38 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Pizza Hut - ‬9 min walk
  • ‪Tai Tung Chinese Restaurant - ‬14 min walk
  • ‪Costa Coffee - ‬10 min walk
  • ‪Akash Tandoori - ‬4 min drive

About this property

Grand Sapphire Hotel & Banqueting

Hotel with free parking, in the vicinity of Westminster Bridge
Grand Sapphire Hotel & Banqueting offers 40 accommodations.
Make yourself at home in one of the 40 guestrooms.
Make use of convenient amenities, which include complimentary wireless internet access and wedding services.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Languages

English, French, Hindi, Lithuanian, Polish, Russian

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Free self parking on site

Conveniences

  • 24-hour front desk

Guest services

  • Multilingual staff
  • No housekeeping service
  • Wedding services

Accessibility

  • Lift

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Grand Sapphire Hotel Croydon
Grand Sapphire Croydon
Grand Sapphire
Grand Sapphire Hotel
Sapphire & Banqueting Croydon
Grand Sapphire Hotel & Banqueting Hotel
Grand Sapphire Hotel & Banqueting Croydon
Grand Sapphire Hotel & Banqueting Hotel Croydon

Grand Sapphire Hotel & Banqueting Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 317 out of 856 reviews
Rating 8 - Good. 265 out of 856 reviews
Rating 6 - Okay. 131 out of 856 reviews
Rating 4 - Poor. 76 out of 856 reviews
Rating 2 - Terrible. 67 out of 856 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Staff, and An Easy, Cozy Stay :)

The staff was very helpful and the room was cleaned well, the buffet offered for the mronings was pleasant. It was easy to navigate in the hotel and the staff were very helpful with whatever we needed. Would recommend!
Stayed 4 nights in Feb 2025

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tea/coffee fine; no sweetener as a diabetic that is a problem
Stayed 2 nights in Mar 2025

8/10 Good

Keila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

I have stayed on many occasions and have never been let down. Definitely recommend.
Stayed 1 night in Mar 2025

8/10 Good

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Baneeta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room. Clean. Lovely bathroom. No lock on the door. You need a key card to get in but you can’t lock it from the inside. Staff are pleasant but not welcoming. Main desk wasn’t always manned. Short answers not very receptive for reception
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value Hotel

Convenient location and good amenities close by, great WiFi very comfy bed.
Stayed 1 night in Mar 2025

10/10 Excellent

Marc

Liked: Staff & service, property conditions & facilities, room comfort

Hotel stay

Good overnight stay, gave me the rest I needed
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Melvina, London

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious stay. Refreshing Cleaniless. Delivers.
Stayed 1 night in Feb 2025

6/10 Okay

Neill

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We were attending a wedding in the attached centre, so booked in the hotel. Check in was ok, but the room was small, with virtually no storage. The window was broken and let in sound and a draught. There was a full cup of stale coffee on the windowsill when we drew back the curtains to expose the view of a flat roof and the air conditioning units for the hotel. On Saturday night, despite notices all around the hotel saying quiet time was from 2200-0700, we were kept awake by extremely loud music from the event centre until 23.20. The hotel is located on what seems to be an industrial estate.
Stayed 2 nights in Feb 2025

8/10 Good

Ramee

Stayed 1 night in Feb 2025

6/10 Okay

eddie

Liked: Staff & service
Heating wasn't working in my room and drain blocked in shower
Stayed 1 night in Feb 2025

8/10 Good

Sibukeli

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely welcoming spacious banqueting venue that you can dance without stepping on someone’s toes
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and food
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort

Not as good 2nd time as first

The main issue was noise from outside some kind of industrial estate. All night which disturbed sleep a little. Unfortunately my room was not able to be changed but the staff were nice and gave me a complimentary dinner.
Stayed 2 nights in Feb 2025

8/10 Good

Carmine

Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem in London

It was without doubt the best hotel i have stayed in. Much better than premiere inn. A real gem in London
Stayed 1 night in Feb 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Andrew

Business traveller, Travelled with group
I didn't get parking space the first day I checked in. From the 2nd day everything went well.
Stayed 2 nights in Jan 2025

8/10 Good

Nsona

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jan 2025