See all properties
Save

Dorsett Shepherds Bush

4.0 star property

Photo gallery for Dorsett Shepherds Bush

Bar (on property)
Reception
Front of property - evening/night
Dorsett Room
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Pet-friendly

Explore the area

View map
58 Shepherds Bush Green, London, England, W12 8QE
  • Westfield London Shopping Centre
    ‪7 min walk‬
  • Kensington High Street
    ‪18 min walk‬
  • Hyde Park
    ‪7 min drive‬
  • London (LHR-Heathrow)
    ‪24 min drive‬

Room options

View all photos for Executive Room

Executive Room

Executive Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Twin Sofa Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

7.4 out of 10
Good
(21 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Dorsett Room

Dorsett Room

Dorsett Room

8.4 out of 10
Very good
(107 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby lounge

The Hoxton Shepherds Bush

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 749 reviews
The price is AU$258
includes taxes & fees
31 Aug - 1 Sept
The Hoxton Shepherds Bush

About the area

London

With a stay at Dorsett Shepherds Bush in London (Hammersmith and Fulham), you'll be within a 5-minute drive of Kensington High Street and Westfield London Shopping Centre. .This hotel is 3.2 mi (5.2 km) from Hyde Park and 4.4 mi (7.1 km) from Marble Arch.

What's nearby

  • Westfield London Shopping Centre - 7 min walk - 0.6 km
  • Kensington High Street - 18 min walk - 1.6 km
  • Olympia Conference and Exhibition Centre - 18 min walk - 1.6 km
  • Royal Albert Hall - 7 min drive - 4.3 km
  • Hyde Park - 7 min drive - 4.7 km

Getting around

  • Shepherd's Bush Market Underground Station - 3 min walk
  • Shepherd's Bush Station - 7 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪The Hoxton, Shepherd’s Bush - ‬1 min walk
  • ‪The Defectors Weld - ‬2 min walk
  • ‪Pictures - ‬1 min walk
  • ‪Tian Fu - ‬2 min walk
  • ‪Shikumen - ‬1 min walk

About this property

Dorsett Shepherds Bush

Hotel with a restaurant, near Kensington High Street
Dorsett Shepherds Bush offers 317 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. 37-inch LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 317 guestrooms featuring MP3 docking stations and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
For lunch or dinner, stop by Restaurant Spice Gallery, a restaurant that specializes in local and international cuisine. You can also grab snacks at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk.
English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Restaurant Spice Gallery - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Jin Bar - This bar serves breakfast and light fare. Open daily.
Cafe - This coffee shop serves light fare only. Open daily.

Languages

Arabic, English, French, Romanian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe
  • Jin Bar
  • Restaurant Spice Gallery

Things to do

  • 24-hour gym

Family friendly

  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 70 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 70.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 20 for adults and GBP 20 for children
  • Pet fee: GBP 70 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 70.0 per day
  • Service fee: 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Dorsett Shepherds Bush
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush Hotel London
Dorsett Shepherds Bush London
Shepherds Bush Dorsett
Dorsett Shepherds Bush, London England
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush London
Dorsett Shepherds Bush Hotel London

Dorsett Shepherds Bush Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 931 out of 2103 reviews
Rating 8 - Good. 540 out of 2103 reviews
Rating 6 - Okay. 329 out of 2103 reviews
Rating 4 - Poor. 176 out of 2103 reviews
Rating 2 - Terrible. 127 out of 2103 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Paulette

Disliked: Property conditions & facilities, room comfort

Mid at best.

Rooms were adequate but the lack of air conditioning made it very uncomfortable to sleep. They did bring a portable a/c unit which did very little to cool the room off. Hallways leading to the room weren’t vacuumed and quite dirty. Location was convenient to the tube. Check in and out was easy but for the price I think we will look elsewhere for our next trip to the UK.
Stayed 3 nights in May 2025

6/10 Okay

Patrice

Room was too hot. Sirens going by our window all night.
Stayed 1 night in May 2025

4/10 Poor

Joseph K T

Travelled with family, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Very poor service during check in. No vip service for Expedia gold member. They even dispise gold membership. We ask for high floor rooms on booking but was given the worse rooms during checkin, on the first floor. They were reluctant to offer late check out out found out I have stayed here five times already they finally agreed a late check out. The guy at the check in keeps on saying you have to book thru the hotel directly in order to get better rooms and late check out perks. It doesn't matter what kind of gold memberships you have. The breakfast used to be good for my past stays but this time it is terrible for the price. Better go outside and eat which is much cheaper and better. Definitely I will not stay again, one recommendation is residence inn which is more friendly with better breakfast and compatible price
Stayed 5 nights in May 2025

10/10 Excellent

Moosa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Too Good

My stay was excellent. I really enjoyed my time. Couldn’t be better
Stayed 13 nights in Apr 2025

6/10 Okay

Jamie, Coalville

Travelled with partner
Liked: Cleanliness, staff & service
Hotel looks nice from the outside and reception is lovely but beyond that its very dark. Our room was internal with a small window so no natural light. This is the complete opposite of the photo which shows a bright airy room. The room also felt small with an unecessary desk and large chair occupying valuable space. Room was also very hot and hard to cool down, the air con makes little difference and needs to be on all night to keep the temperature bearable. Resonable value but expected a lot more and will not be staying here again.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Tom

Stayed 1 night in May 2025

6/10 Okay

nadine

Disliked: Cleanliness
I stayed at this location before, but this stay was far from different from the rest...lack of cleanness in and around the room, the room spilled of mildew and hvac system need to be inspected..
Stayed 3 nights in May 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay here

We stayed for 1 night and would definitely stay here again. The room was spotless, the staff were lovely - very friendly and helpful. The bar served good value drinks considering this is London. We did not have breakfast as we were meeting family for brunch so cannot comment on the food. My only criticism is that the standard room with twin beds was small and next time we will book a bigger room!
Stayed 1 night in May 2025

10/10 Excellent

Paloma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so friendly and courteous when they found out it was my birthday, the hotel is very beautiful and the rooms are lovely too.
Stayed 1 night in May 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always stay here.

Great staff, location and comfort.
Stayed 2 nights in Apr 2025

2/10 Terrible

Tim

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dreadful / had to move rooms / the second room had no air con working - blocked toilers - never stay here again
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

It was okay

The hotel staff were friendly and welcoming. We stayed in room 142 and we think there was a problem with the air conditioning, as it was not as cool as it showed. However, as we were only staying one night, we didn’t ask for an alternative room. We had a room on the first floor, but it overlooked the bar and so we could feel the vibrations and music from the lobby area. The shower drainage smelled, shower head kept tilting down. The shower door hinges were worn and needs replacing. The carpet gripper was poking out of the carpet as you enter the bathroom. Curtains and carpet had stains.
Stayed 1 night in May 2025

10/10 Excellent

Vanessa

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort

No coffee pods No Papaya

Expensive coffee machine but no pods for it in the room. Filled the thing with water and looked for the pods but there were none. The restaurant served what they said was a Papaya salad, made of only bean sprouts and fresh chilli. They did not charge for it but left disappointed and hungry.
Stayed 1 night in May 2025

4/10 Poor

Lee

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Hotel lobby looks amazing. However the room was like a sauna. I was given one of the inside rooms so I didn't have a proper window. The air con did not work and it was the hottest week of the year so far. Maintenance was sent, they had a look but nothing changed. I was given a fan which helped , it was one of the water coolng ones. When I came back to my room it made it smell like a swimming baths. On an evening i had to keep my door open until it was time to sleep, just to keep the room cool. Everyone at breakfast was complaining
Stayed 3 nights in Apr 2025

6/10 Okay

Dharmesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room did not cool much, they gave us water cooler. Safe did not work. Wish they gave us free breakfast. Overall was clean & great !
Stayed 7 nights in Apr 2025

10/10 Excellent

Tenho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

James

Liked: Staff & service
Excellent staff who are very helpfull.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Noor Rita

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Service of the front desk, esp Ms Tamara. Friendly & helpful. Attended to my enquiries promptly. The Concierge, Mr Daniel was extremely helpful & attentive to my request. The room i gotten was bad, Room number 140 (accessible), lamp was faulty, no one came to repair although i called several times since my 1st day. Toilet sink leaked, toilet flooded with the no curtain bath tub. & Room 142 toilet light was flickering too. Overall although we gotten a connecting rooms as requested, but were upset that many hiccups happened. We will be check-in again on the 1st May for 6 nights. Hoping that this time will be a better experience.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Gerry

Liked: Staff & service
Disliked: Property conditions & facilities
Bathroom mirror was cracked and stopper in the sink would not work, definitely needs some work to be updated
Stayed 2 nights in Apr 2025