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Cranbrook Hotel

2.5 star property

Photo gallery for Cranbrook Hotel

Exterior
Lobby
Quadruple Room, 2 Double Beds
Restaurant
LCD TV

Reviews

6.2 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

View map
22-24 Coventry Road, Ilford, England, IG1 4QR
  • ExCeL Exhibition Centre
    ‪10 min drive‬
  • Westfield Stratford City
    ‪12 min drive‬
  • O2 Arena
    ‪14 min drive‬
  • London (LCY-London City)
    ‪11 min drive‬

Room options

View all photos for Double Room

Iron/ironing board, free WiFi

Double Room

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room, 2 Double Beds

Quadruple Room, 2 Double Beds

Quadruple Room, 2 Double Beds

  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 13 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

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About the area

Ilford

With a stay at Cranbrook Hotel in Ilford (Valentines), you'll be within a 15-minute drive of ExCeL Exhibition Centre and Thames River. .This hotel is 8.7 mi (14.1 km) from London Bridge and 8.9 mi (14.3 km) from St. Paul's Cathedral.

What's nearby

  • Queen Elizabeth Olympic Park - 9 min drive - 8.6 km
  • ExCeL Exhibition Centre - 10 min drive - 9.2 km
  • Westfield Stratford City - 12 min drive - 10.3 km
  • London Stadium - 13 min drive - 10.5 km
  • O2 Arena - 14 min drive - 13.2 km

Getting around

  • Gants Hill Underground Station - 3 min drive
  • Ilford Station - 7 min walk
  • London City Airport (LCY) - 12 min drive

Restaurants

  • ‪The Great Spoon of Ilford - ‬4 min walk
  • ‪China Grill - ‬3 min walk
  • ‪Sultan Restaurant - ‬3 min walk
  • ‪The Urban Chocolatier - ‬6 min walk
  • ‪Roosters Piri Piri - ‬7 min walk

About this property

Cranbrook Hotel

Hotel in Ilford with free parking
Cranbrook Hotel offers 60 accommodations with coffee/tea makers. LCD televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Stay in one of 60 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.
Free self parking is available onsite.

Languages

English, French, Hindi, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer (on request)
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Please note all reservation cancellation, modification, or amendment requests must be submitted and confirmed via email.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Cranbrook Hotel
Cranbrook Hotel Ilford
Cranbrook Hotel Ilford, Essex
Cranbrook Ilford
Cranbrook Hotel Hotel
Cranbrook Hotel Ilford
Cranbrook Hotel Hotel Ilford

Cranbrook Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 151 out of 1002 reviews
Rating 8 - Good. 283 out of 1002 reviews
Rating 6 - Okay. 234 out of 1002 reviews
Rating 4 - Poor. 155 out of 1002 reviews
Rating 2 - Terrible. 179 out of 1002 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HUGELY ENJOYABLE STAY & VERY SATISFIED WITH EXPECTATIONS EXCEEDED AT THE CRANBROOK. THE CRANBROOK IS ONE OF THE BEST PERFORMING STRONGEST BUDGET/MID-RANGE HOTELS IN ILFORD. THE ISSUE IS THAT LONDON ECONOMICAL VALUE HOTELS CAN BE FULLY BOOKED DURING HIGH SEASON. IF YOU DONT FANCY £400/£500 HILTON ROOM RATES THEN ILFORD IS AFFORDABLE & ACCESSIBLE. EXCELLENT TRANSPORT LINKS INTO CENTRAL ZONE 1. BUS SERVICES CONNECT TO UNDERGROUND GANTS HILL OR TOTTENHAM STATIONS ONLY A 30 MINUTE JOURNEY AWAY. VERY WELL SITUATED. I HAD AN ANNEX ROOM - A9-WHICH IS IMMEDIATELY ADJACENT TO THE MAIN BUILDING. A-ROOMS ARE REFURBISHED & EVERYTHING WORKED WITH A CONTINOUS SPEEDY WIFI SIGNAL. LOVELY LARGE ENSUITE ROOM WITH LARGE CLEAN SHOWER ROOM. ALL STAFF VERY FRIENDLY & POLITE. FRESH TOWELS EVERYDAY & PLENTY OF HOT DRINKS & TOILETRIES. I COULDN'T FAULT THE STAFF. IF YOU ARE OPEN & DOWN TO EARTH WITH HOUSEKEEPING & RECEPTION THEN YOU ARE SURE TO GET THE SAME WARM, ATTENTIVE & PROFESSIONAL SERVICE BACK. WHOLEHEARTEDLY RECOMMEND & A GREAT MULTIPLE NIGHTS STAY WITH NO PROBLEMS. THERE ARE BASIC ROOMS IN THE MAIN BUILDING WHICH MAY SUIT WORKING CONTRACTORS LOOKING FOR HOME RENT PRICES FOR LONG BLOCK BOOKING STAYS ONLY SHARING FACILITIES SOMETIMES WITH ONE OTHER ROOM. Rooms5.0Service5.0 Hotel highlightsGreat value A-ROOMS IN ANNEX ARE REFURBISHED Nearby activitiesONLY A SHORT WALKING DISTANCE TO TOWN & STRONG PUBLIC TRANPORTATION LINKS MAKING CENTRAL LONDON ACCESSIBLE. FULL ENGLISHBREAKFAST AT WETHERSPOON £3
Stayed 8 nights in May 2025

4/10 Poor

Kanapathipillai

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ajay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff
Stayed 1 night in May 2025

2/10 Terrible

Shamil

Liked: Cleanliness

Be prepared to folk out a additional £100

They charge £100 security deposit! double the price of the room, insane!
Stayed 1 night in May 2025

10/10 Excellent

Ernest

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like the fact that they clean the room everyday.
Stayed 5 nights in May 2025

10/10 Excellent

Ernest

Stayed 7 nights in Apr 2025

2/10 Terrible

Laufer

Disliked: Cleanliness, property conditions & facilities, room comfort
The bed was not clean, the bed has blood !!
Stayed 1 night in Apr 2025

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Lee

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Ali

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Romina

Liked: Cleanliness, staff & service
Good clean condition for the price, very clean, but I reccommend staff memeber to use different cleaning stuff for bathroom and bedroom separetly, receptionist very polite, had issue with screming at one of the night from another room but as soon my husband informed the receptionist he was so quick to come and helpful but by the time someone left the property and gone. Over all everything else was fine.
Stayed 5 nights in Apr 2025

8/10 Good

Shabber

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

BIPLOB KISHOR

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
we booked Cranbbrook Hotel but were sent to Lucky 8 Hotel, but the accomodation was not in the main building, it was down a side road. Also, the car parking was further away on another site. The hotel room had poor privacy since people talking in the room above and in the room below could be heard very clearly in our room. Lastly, the television did not work. They were supposed to fix it but when we returned to the room later that evening, we found the room door left open and theTV was left on the fridge and still did not work. I feel that I should be entitled to some compensation for the upset caused by these issues.
Stayed 1 night in Apr 2025

2/10 Terrible

BIPLOB KISHOR

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
We have booked Cranbrook hotel Ilford London with two family rooms with free parking. but when we arrived, they gave us another hotel which is far away and messed up with several hotel parking places to park. Which makes us very disappointed.
Stayed 1 night in Apr 2025

6/10 Okay

Analice De Lourdes

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Couldn’t sleep as there was people talking in front of the hotel and my bedroom was just at the front.
Stayed 1 night in Mar 2025

8/10 Good

Juan antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely excellent service! Thank you!
Stayed 1 night in Apr 2025

6/10 Okay

shakira

Travelled with family

Was ok

Overall ok at this price
Stayed 1 night in Apr 2025

8/10 Good

Mohammad

Stayed 1 night in Apr 2025

8/10 Good

Chloe

Stayed 1 night in Apr 2025

2/10 Terrible

KULASINGAM

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

R V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great. Thanks.

Great. Thanks.
Stayed 1 night in Mar 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff were very friendly & helpful
Stayed 3 nights in Mar 2025

2/10 Terrible

Marian

Stayed 1 night in Mar 2025

8/10 Good

LAI HING

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is quite old, but it is very clean. It is close to the station and offers free parking
Stayed 4 nights in Mar 2025