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a&o London Docklands Riverside

4.0 star property

Photo gallery for a&o London Docklands Riverside

Point of interest
Twin Room
Exterior
View from room
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Air conditioning
  • Pet-friendly

Explore the area

View map
265 Rotherhithe Street, London, England, SE16 5HW
  • Place, Thames Path
    ‪1 min walk‬
  • Place, Thames River
    ‪3 min walk‬
  • Place, Museum of London Docklands
    ‪13 min walk‬
  • Airport, London (LCY-London City)
    ‪15 min drive‬

Room options

View all photos for One-Bedroom King Suite

Free WiFi, bed sheets

One-Bedroom King Suite

  • Sleeps 3

View all photos for Deluxe Queen Room

Free WiFi, bed sheets

Deluxe Queen Room

  • Sleeps 2

View all photos for Deluxe King Room

Free WiFi, bed sheets

Deluxe King Room

  • Sleeps 2

View all photos for Room (6 Beds)

Free WiFi, bed sheets

Room (6 Beds)

  • 50 sq m
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Bunk Beds

View all photos for Double Room

Double Room

Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room Single Use

Free WiFi, bed sheets

Double Room Single Use

  • 20 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Quadruple Room

Free WiFi, bed sheets

Quadruple Room

  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Family Room

Free WiFi, bed sheets

Family Room

  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Shared Dormitory (6 Bed room)

Free WiFi, bed sheets

Shared Dormitory (6 Bed room)

  • 50 sq m
  • Sleeps 1
  • 1 Twin Bed OR 1 Twin Bunk Bed

View all photos for Shared Dormitory (4 Bed room)

Shared Dormitory (4 Bed room)

Shared Dormitory (4 Bed room)

  • 40 sq m
  • Sleeps 1
  • 1 Twin Bed OR 1 Twin Bunk Bed

View all photos for Two Bedroom Queen Room

Free WiFi, bed sheets

Two Bedroom Queen Room

  • Sleeps 5

View all photos for Double Guest Room

Free WiFi, bed sheets

Double Guest Room

  • Sleeps 1

View all photos for King Guest Room

Free WiFi, bed sheets

King Guest Room

  • Sleeps 2

View all photos for Queen Guest Room

Free WiFi, bed sheets

Queen Guest Room

  • Sleeps 2

View all photos for Twin Guest Room

Free WiFi, bed sheets

Twin Guest Room

  • Sleeps 2

View all photos for King Junior Suite with River View

Free WiFi, bed sheets

King Junior Suite with River View

  • Sleeps 3

View all photos for Two Bedroom Suite with Balcony And River View

Free WiFi, bed sheets

Two Bedroom Suite with Balcony And River View

  • Sleeps 4

View all photos for Two Double Family Deluxe Room

Free WiFi, bed sheets

Two Double Family Deluxe Room

  • Sleeps 5

View all photos for King One Bedroom Executive Suite

Free WiFi, bed sheets

King One Bedroom Executive Suite

  • Sleeps 2

Similar properties

Lobby
Hilton London Canary Wharf
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,004 reviews
The price is AU$288
includes taxes & fees
4 Jan - 5 Jan 2026
Hilton London Canary Wharf

About the area

London

Located in London (Southwark), a&o London Docklands Riverside is within a 15-minute drive of Tower of London and St. Paul's Cathedral. .This hotel is 4.4 mi (7.1 km) from Royal Observatory and 4.6 mi (7.4 km) from London Eye.

What's nearby

  • Thames Path - 1 min walk - 0.0 km
  • Thames River - 3 min walk - 0.3 km
  • Museum of London Docklands - 13 min walk - 0.8 km
  • One Canada Square - 16 min walk - 1.1 km
  • Crossrail Place Roof Garden - 19 min walk - 1.3 km

Getting around

  • Surrey Quays Station - 5 min drive
  • Rotherhithe Overground Station - 20 min walk
  • London City Airport (LCY) - 32 min drive

Restaurants

  • ‪The Grapes - ‬18 min walk
  • ‪Royal China - ‬10 min walk
  • ‪The Ship York - ‬11 min walk
  • ‪Cafe Brera - ‬10 min walk
  • ‪Starbucks - ‬15 min walk

About this property

a&o London Docklands Riverside

Riverfront hotel with bars and a 24-hour front desk
A&o London Docklands Riverside offers 378 accommodations with hair dryers and complimentary toiletries. 47-inch Smart televisions come with premium satellite channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 378 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include concierge services, wedding services, and a television in a common area.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a computer station, express check-in, and express check-out. A ferry terminal shuttle is provided at no charge, and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Urban Beach - This bar specializes in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Columbia Bar - This bar specializes in international cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ferry terminal shuttle
  • Onsite parking available only on request
  • Covered parking on site (GBP 25 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 13 for adults and GBP 6.50 for children
  • 2 bars/lounges
  • Snack bar/deli

Restaurants on site

  • Columbia Bar
  • Urban Beach

Things to do

  • Library
  • Stereo
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1991
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 13
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 13
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests are recommended to download the property's aohostels.com mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 13 for adults and GBP 6.5 for children
  • Covered self parking fee: GBP 25 per night
  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 13 (subject to availability)
  • Late check-out fee: GBP 13 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton London Docklands
Hilton London Docklands Riverside
Hilton Riverside Hotel London Docklands
Hilton Riverside London Docklands
London Docklands Hilton
London Docklands Riverside
London Docklands Riverside Hilton
DoubleTree Hilton London Docklands Riverside Hotel
DoubleTree Hilton Docklands Riverside Hotel
DoubleTree Hilton London Docklands Riverside
DoubleTree Hilton Docklands Riverside
DoubleTree by Hilton London - Docklands Riverside Hotel
DoubleTree by Hilton London - Docklands Riverside London
DoubleTree by Hilton London - Docklands Riverside Hotel London

Reviews

a&o London Docklands Riverside Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 526 out of 1000 reviews
Rating 8 - Good. 271 out of 1000 reviews
Rating 6 - Okay. 111 out of 1000 reviews
Rating 4 - Poor. 51 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

Reviews

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

joannah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love the location, close to family. We love the breakfast, first class. The room was a bit dated (carpet) and smaller than what we are accustomed to.
Stayed 6 nights in Aug 2025

10/10 Excellent

Julie

Stayed 1 night in Aug 2025

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Lynnette

Liked: Cleanliness, staff & service
Staff were great, and very comfy bed. Property was somewhat dated, and was a little disappointed for the cost.
Stayed 1 night in Aug 2025

10/10 Excellent

Manosh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 4 nights in Aug 2025

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay room was clean and tidy bathroom was clean, rooms and bathrooms are starting to get a bit dated but dosnt affect your stay. We had one issue of a blocked bathroom sink but we reported it to reception and this was sort while we were out so all good there. Overall very good stay.
Stayed 2 nights in Aug 2025

8/10 Good

Kristen

Travelled with family
Liked: Cleanliness, staff & service
This hotel was a great hotel for people who are going to stay in the city center for the day and only return to sleep. If you are looking for a place to be able to come and go throughout the day, this is not the place for you, as it is quite a commute. The room was fairly clean, but definitely had a damp smell and there was some mold. Beds were clean an comfortable. We needed to use the sofa bed, so having it pulled out and ready to go when we arrived was great. However, it was completely inverted with the feet significantly higher than the head. My husband had to do a lot of propping to make it comfortable enough for our son. This was less than desirable after a long day of travel. The biggest issue with the room was that there are zero power outlets in the bathroom. We had a group of four adults, and having to maneuver around the pull out sofa to use the hairdryer in the main room was extremely inconvenient. I would not return to this hotel for that reason alone. The staff was helpful for the most part, although the person we dealt with at check in was definitely not overly friendly, nor did he share important information such as how to use the ferry, which would've been useful and I have to imagine is expected. We did not eat at the hotel after going to the restaurant one evening and finding that the menu was a little disappointing and extremely expensive compared to other places in the area. There is a wonderful pub down the street that I would highly recommend.
Stayed 4 nights in Aug 2025

10/10 Excellent

VINCENT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was on the Spot and genuine! Made sure completely Happy
Stayed 3 nights in Aug 2025

10/10 Excellent

Soneni

Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Stayed 1 night in Aug 2025

10/10 Excellent

Kathryn

Stayed 1 night in Aug 2025

6/10 Okay

Gemma

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were great, but the facilities really need an upgrade. Our air-conditioning wasn't working properly in our room meaning the temperature was around 25-26.5°C during our 4 night stay. The toilet blocked continuously, meaning maintenance were coming in at least once a day to unblock it. Breakfast was great. The ferry across to Canary wharf was really handy. But this really didn't feel like a 4 star hotel.
Stayed 4 nights in Aug 2025

10/10 Excellent

Pauline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great break in beautiful hotel

Beautiful hotel with excellent location. Staff extremely helpful and friendly. Room clean, comfortable and spacious. Busy hotel with stunning views.
View from hotel at night time.
Stunning View from bedroom.
Stayed 2 nights in Aug 2025

10/10 Excellent

June

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grandchildrens first visit to london

Wonderful hotel, great location, great food and great views of Canary wharf . Ferry great fun . Highly recommend the uber boat
Stayed 3 nights in Aug 2025

10/10 Excellent

Kajal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Tracy

Stayed 3 nights in Jul 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Excellent warm and friendly hotel!

Stayed in a family deluxe room with my husband and 3 teenage kids. The hotel was fantastic and the addition of the free ferry from canary wards was brilliant, we loved it. The room was great and after a request before we arrived they gave us a room with a balcony and an amazing view over the Thames! They staff were really helpful and accommodating. I wasn’t aware that the pillows would be feather, me and my daughter are allergic. They were realy quick in getting us suitable pillows which was greatly appreciated. Also the warm welcome cookies on arrival was also a great addition, especially after a stressful journey. They only thing I would say is that the room was a little tired and could do with being spruced up a little and a couple of chairs on the balcony to sit and enjoy the view would be great! We were very impressed and would definitely recommend to others and would also stay again! Thank you to all for making it a pleasant stay! ☺️
Stayed 4 nights in Aug 2025

8/10 Good

Kelly

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Fiona

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Chris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Good breakfasts. Good air conditioning in rooms.
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. The views are awesome. There is a free ferry that takes you to the other side. There is a nice park across the street that you can walk through. There is a nice pub next door with great pad thai. The bad is that London is just a sucky city. Traveling 2 miles will take you 30 minutes walking or 30 to 40 minutes driving plus you have to wait like 15 minutes for an uber to arrive. So even though this is a nice location, if you're looking to just walk down and be in central London, this is not the place. I plan to never visit London again, because it's just too crowded. But if I did, I'd definitely consider staying here again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Laura

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated, modern and beautiful! The family room was large and spacious. Perfect for our family of 5
Stayed 2 nights in Aug 2025