8/10 Good
Justine
Travelled with family
2 Jan 2026
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very clean and spacious.
They advise you when booking the hotel to book swimming as it can be very busy. We contacted the hotel at the time of booking through Hotels.com to schedule our family swimming, only to be told by the leisure complex that it wasn’t booked. Needless to say we had some very unhappy children as we were unable to get a scheduled swim until 1pm on the day of our departure. This was very disappointing as we had specifically booked this hotel because of the swimming pool and were planning on using the pool everyday of our three day stay.
Breakfast was very good and being gluten free I was glad to see a gluten free station with its own toaster etc. I was however disappointed to see that it was being used by guests toasting their “normal” bread. There was even ‘normal’ toast just abandoned on the gf chopping board. Whilst this may not bother some, if you react to cross contamination this can make you very poorly. Perhaps the signage needs to be looked at as the ones I could see were very small.
All in all the staff were very friendly, the hotel was clean and rooms spacious. However because of the lack of swimming and GF not being taken seriously enough, I doubt we will be returning which is such a shame.
Justine
Stayed 2 nights in Dec 2025





























