a&o Manchester City Centre

3.0 star property

Photo gallery for a&o Manchester City Centre

Lobby lounge
1 bedroom, blackout curtains, soundproofing, free WiFi
Shower, free toiletries, hair dryer
Exterior
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Business services
  • Bar

Explore the area

View map
21 Dickinson Street, Manchester, England, M1 4LX
  • Place, Canal Street
    ‪3 min walk‬
  • Place, Manchester Central Convention Complex
    ‪4 min walk‬
  • Place, Deansgate
    ‪7 min walk‬
  • Airport, Manchester (MAN)
    ‪38 min drive‬

Room options

Twin Room

7.0 out of 10
Good
(2 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Twin Room Single Use

7.4 out of 10
Good
(8 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds

Double Room

7.2 out of 10
Good
(24 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Bunk Beds

Family Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

Similar properties

About the area

Manchester

A stay at a&o Manchester City Centre places you in the heart of Manchester, within a 10-minute walk of Piccadilly Gardens and University of Manchester. .This family-friendly hotel is 0.5 mi (0.8 km) from Deansgate and 2.5 mi (4 km) from Old Trafford.

What's nearby

  • Canal Street - 3 min walk - 0.3 km
  • Manchester Central Convention Complex - 4 min walk - 0.4 km
  • Manchester Palace Theatre - 4 min walk - 0.4 km
  • Piccadilly Gardens - 6 min walk - 0.5 km
  • Deansgate - 7 min walk - 0.7 km

Getting around

  • St Peters Square Station - 4 min walk
  • Manchester Manchester Oxford Road Station - 5 min walk
  • Manchester Airport (MAN) - 22 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪The Paramount (Wetherspoon) - ‬1 min walk
  • ‪The Circus Tavern - ‬2 min walk
  • ‪Black Sheep Coffee - ‬2 min walk
  • ‪The Old Monkey - ‬2 min walk

About this property

a&o Manchester City Centre

A&o Manchester City Centre offers 164 accommodations with hair dryers and complimentary toiletries. This Manchester hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Bathrooms include bathtubs or showers. Housekeeping is provided on request.
Make yourself at home in one of the 164 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include blackout drapes/curtains, and housekeeping is provided on request.
Make use of convenient amenities such as complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a computer station, a 24-hour front desk, and multilingual staff.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Breakfast Room - Onsite lobby lounge.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 12 for adults and GBP 6 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Breakfast Room

Things to do

  • Foosball table
  • Games
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • Lift

More

  • Banquet hall
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

More

  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 13 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total pets

Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Children can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 12 for adults and GBP 6 for children
  • Pet fee: GBP 13 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Hotel Manchester Centre

Novotel Manchester Centre

Accor Manchester Centre

Manchester Novotel

Novotel Manchester Centre Hotel Manchester

Novotel Manchester Centre Hotel

Novotel Manchester Manchester

Novotel Manchester Centre Hotel

Novotel Manchester Centre Manchester

Novotel Manchester Centre Hotel Manchester

a&o Manchester City Centre Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 509 out of 1029 reviews
Rating 8 - Good. 315 out of 1029 reviews
Rating 6 - Okay. 120 out of 1029 reviews
Rating 4 - Poor. 47 out of 1029 reviews
Rating 2 - Terrible. 38 out of 1029 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jack

Stayed 1 night in Feb 2026

10/10 Excellent

Chris

Stayed 1 night in Feb 2026

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities
nice clean room, was only for one night stay so limited overall experience
Stayed 1 night in Feb 2026

10/10 Excellent

Leisha

Stayed 1 night in Feb 2026

10/10 Excellent

Leisha

Stayed 1 night in Feb 2026

8/10 Good

Jorge Omar

Liked: Cleanliness, amenities, property conditions & facilities
El hotel está adecuado en relación calidad precio, mi habitación estaba muy limpia y el personal es muy amable. Lo unico malo es su internet, es muy lento y a veces no sirve.
Stayed 2 nights in Feb 2026

10/10 Excellent

Leisha

Stayed 1 night in Feb 2026

8/10 Good

Stuart

Stayed 1 night in Feb 2026

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities
Easy and friendly check-in, nice room, good location
Stayed 1 night in Feb 2026

4/10 Poor

Nathan

Liked: Staff & service
Disliked: Cleanliness, amenities
Absolute chaos at check in, keys not working after queuing for half an hour to get them, half the hotel shut off and fences blocking communal areas, reception tried to charge us for our pre paid room, no cups or kettle or any facilities in the room. Pretty poor overall. The staff were trying their best amongst the chaos.
Stayed 1 night in Feb 2026

10/10 Excellent

Kirk

Stayed 1 night in Feb 2026

10/10 Excellent

Issey

Stayed 1 night in Feb 2026

8/10 Good

Marc

Stayed 2 nights in Feb 2026

10/10 Excellent

Michaela

Liked: Cleanliness, amenities, property conditions & facilities
Will definitely stay again. Great location, room was spacious and clean, and talk about affordable!! I highly recommend this hotel. My only issue was the bed was slightly uncomfortable and pillows are flat. Still giving my stay 5 stars though!
Stayed 1 night in Feb 2026

8/10 Good

Mike

Liked: Cleanliness, staff & service
Great for the money no glasses in the rooms now
Stayed 1 night in Jan 2026

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Staff excellent Nice room Good hotel bar
Stayed 1 night in Jan 2026

10/10 Excellent

Leisha

Stayed 2 nights in Jan 2026

6/10 Okay

Jack

Stayed 1 night in Jan 2026

6/10 Okay

ALBERT

Liked: Cleanliness
Disliked: Staff & service
Nice no more
Stayed 2 nights in Jan 2026

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
Clean room, yummy breakfast, good location.
Stayed 2 nights in Dec 2025

10/10 Excellent

Richard

Stayed 1 night in Dec 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities
What makes a stay for us is the customer service, in this hotel excellent. I am sad thos particular hotel will no longer be a Novotel . I wont be usibg a Hostel, sorry not my thibg. Please do keep on the amazing staff
Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Stayed 1 night in Dec 2025

8/10 Good

Clarence

Liked: Cleanliness, amenities, property conditions & facilities
Got stuck in the elevator
Stayed 3 nights in Oct 2025

8/10 Good

Eifion

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2025