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Francis Hotel Bath

4.0 star property

Photo gallery for Francis Hotel Bath

Exterior
Creator video - submitted by Sveta's Favorite Stays
Classic Double Room, 1 Double Bed, Ensuite
Bar (on property)
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View map
Queen Square, Bath, England, BA1 2HH
  • Place, Jane Austen Centre
    ‪1 min walk‬
  • Place, Roman Baths
    ‪5 min walk‬
  • Place, Bath Abbey
    ‪5 min walk‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪36 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed, Ensuite

Classic Double Room, 1 Double Bed, Ensuite

Classic Double Room, 1 Double Bed, Ensuite

9.6 out of 10
Exceptional
(31 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Ensuite, City View

Deluxe Room, 1 King Bed, Ensuite, City View

Deluxe Room, 1 King Bed, Ensuite, City View

9.8 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed, Ensuite

Superior Double Room, 1 King Bed, Ensuite

Superior Double Room, 1 King Bed, Ensuite

9.6 out of 10
Exceptional
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed, Ensuite

Family Room, 1 King Bed with Sofa bed, Ensuite

Family Room, 1 King Bed with Sofa bed, Ensuite

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Hotel Indigo Bath by IHG
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym
4.7 out of 5, Exceptional, 1,002 reviews
The price is AU$202
includes taxes & fees
25 Jan - 26 Jan
Hotel Indigo Bath by IHG

About the area

Bath

With a stay at Francis Hotel Bath, you'll be centrally located in Bath, steps from Jane Austen Centre and within a 10-minute walk of Pulteney Bridge. .This luxury hotel is 0.4 mi (0.7 km) from No. 1 Royal Crescent and 0.5 mi (0.8 km) from Royal Crescent.

What's nearby

  • Jane Austen Centre - 1 min walk - 0.2 km
  • Roman Baths - 5 min walk - 0.4 km
  • Bath Abbey - 5 min walk - 0.4 km
  • Thermae Bath Spa - 5 min walk - 0.4 km
  • Bath Christmas Market - 6 min walk - 0.6 km

Getting around

  • Bath Spa Station - 11 min walk
  • Bristol International Airport (BRS) - 52 min drive

Restaurants

  • ‪The Raven - ‬1 min walk
  • ‪The Bath Townhouse, Coppa Club - ‬2 min walk
  • ‪Pintxo de Bath - ‬1 min walk
  • ‪Colonna & Small's - ‬2 min walk
  • ‪The Salamander - ‬1 min walk

About this property

Francis Hotel Bath

Luxury hotel with a 24-hour front desk and a restaurant
Francis Hotel Bath offers 98 accommodations with free minibar items and safes. These individually decorated accommodations include desks. Beds feature Egyptian cotton sheets. 21-inch Smart televisions come with digital channels.

Bathrooms include rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. This Bath hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 98 individually decorated guestrooms, featuring free minibar items and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include concierge services, a fireplace in the lobby, and a banquet hall.
Enjoy British cuisine at Emberwood, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Emberwood - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
24-hour room service is available.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 21.80 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Emberwood

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (140 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Built in 1728
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 21-inch smart TV with digital channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 50
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25.0 per stay
Cribs (infant beds) are available for GBP 1.0 per stay

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20.00 per person
  • Offsite parking fee: GBP 21.80 per day (0.5 mi away; open 24 hours)
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)
  • Crib (infant bed) fee: GBP 1.0 per stay
  • Rollaway bed fee: GBP 25.0 per stay
  • Service fee: 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Francis Bath MGallery Collection
Francis Hotel
Francis Hotel Bath MGallery Sofitel
Francis Hotel MGallery Collection
Francis MGallery Collection
Hotel Francis
Accor Francis Bath
Francis Hotel MGallery Sofitel
Francis Hotel Bath
Francis Bath MGallery Sofitel
Francis MGallery Sofitel

Francis Hotel Bath Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 648 out of 1000 reviews
Rating 8 - Good. 247 out of 1000 reviews
Rating 6 - Okay. 67 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a terrific stay. Everyone we interacted was friendly and helpful. The hotel itself looks great. The restaurant was very nice!
Stayed 1 night in Oct 2025

10/10 Excellent

Daniell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely room. Would recommend
Stayed 1 night in Oct 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Alistair, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Very good breakfast buffet. Interior looks a bit dated, but it was undergoing a renovation. Would stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Mostly freshly refurbished. Great central location. Will stay again if in Bath.
Stayed 1 night in Oct 2025

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless, tea & coffee options but no hot chocolate. Building still being renovated so no lift available and I was in the 3rd floor. But staff very helpful and did try to see if there was another room available but to no avail was a busy weekend in Bath. Staff carried my luggage up to my room and back down when I left. Breakfast was very nice. Would stay again.
Stayed 2 nights in Sep 2025

8/10 Good

BB

Liked: Cleanliness
Amazing hotel, beautiful rooms and reception/bar staff were so friendly. However the breakfast was not great at all and found the staff doing this service not as friendly/welcoming. The hotel itself is going through a refurb so the stairs/communal areas were out of action.
Stayed 1 night in Sep 2025

10/10 Excellent

Cynthia, Portsmouth

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location. The desk staff and the doormen were all fabulous. The lift wasn’t working but we were okay taking the stairs. I wouldn’t recommend breakfast as there are cheaper and better options nearby. The breakfast staff seemed very disorganized when we were there. Just a heads up that there is a discretionary gratuity mentioned at checkout. I wish I had known in advance as it caught me off guard.
Stayed 3 nights in Sep 2025

10/10 Excellent

Debora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful and pleasant natured. The room was clean, spacious and nicely decorated.
Stayed 2 nights in Sep 2025

6/10 Okay

jane

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Construction outside window...scaffolding and couldn't open the drapes unless i came face to face with workers! No thanks
Stayed 5 nights in Sep 2025

10/10 Excellent

Fenella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel. Very central, really good decor and bedrooms. Requested a 1st floor room as lift not working - no problem for them at all. Really excellent.
Stayed 1 night in Sep 2025

6/10 Okay

Juan Pablo

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I requested a late check-out (just one hour), but the negative response was delivered in a rather unfriendly, frosty manner — not what I would expect from a hotel of this standard. I travel frequently, and this experience with reception felt really below par. 21/09/25
Stayed 3 nights in Sep 2025

10/10 Excellent

Carlie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was lovely. The location is excellent, the rooms are great and the staff are very helpful and friendly. We would stay here again!
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Carol

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely!
Stayed 1 night in Sep 2025

8/10 Good

Diana

Liked: Property conditions & facilities
Lovely room with ornate fittings
Stayed 2 nights in Sep 2025

10/10 Excellent

Annie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great reception and super helpful staff. They helped us get our luggage up to the room and very very communicative ahead of time about the lifts being temporarily out. Also gave us excellent advice for parking. Feels like we got an absolute steal staying here.
Stayed 1 night in Sep 2025

10/10 Excellent

Theodore E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Amanda

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Aug 2025

10/10 Excellent

gina

Stayed 2 nights in Sep 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, room comfort

Superb.

New bar excellent, all the staff very friendly and helpful food and service excellent, hope to return soon.
Stayed 2 nights in Sep 2025