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The Kensington Hotel

2.5 star property

Photo gallery for The Kensington Hotel

Restaurant
Iron/ironing board, free WiFi, bed sheets
Beach nearby
Reception
Front of property

Reviews

6.4 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Bar
  • Laundry room
  • Room service

Explore the area

View map
18 Durley Chine Road, Bournemouth, England, BH2 5LE
  • Place, Bournemouth Beach
    ‪8 min walk‬
  • Place, Bournemouth International Centre
    ‪11 min walk‬
  • Place, Bournemouth Pavillion Theatre
    ‪14 min walk‬
  • Airport, Bournemouth (BOH-Bournemouth Intl.)
    ‪14 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Quadruple Room

Family Quadruple Room | Living room

Family Quadruple Room

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Family Room

Family Room

Family Room

  • 19 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

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About the area

Bournemouth

Located in Bournemouth (Bournemouth City Centre), The Kensington Hotel is within a 15-minute walk of Bournemouth Beach and Bournemouth International Centre. .This hotel is 9.2 mi (14.7 km) from New Forest National Park and 5.1 mi (8.2 km) from Poole Harbour.

What's nearby

  • Bournemouth Beach - 8 min walk - 0.7 km
  • Bournemouth International Centre - 11 min walk - 0.9 km
  • Oceanarium - 11 min walk - 0.9 km
  • Bournemouth Pavillion Theatre - 14 min walk - 1.2 km
  • Bournemouth Pier - 14 min walk - 1.2 km

Getting around

  • Bournemouth Station - 4 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 11 min drive

Restaurants

  • ‪Pinocchio Ristorante - ‬4 min walk
  • ‪Brewhouse & Kitchen - ‬5 min walk
  • ‪Smokin' Aces - ‬6 min walk
  • ‪Olive Bistro Cafe - ‬5 min walk
  • ‪Pasa Too, Turkish Kebabs - ‬4 min walk

About this property

The Kensington Hotel

Hotel with free parking, near Bournemouth Beach
The Kensington Hotel offers 37 accommodations with coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. This Bournemouth hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 37 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with bathtubs or showers are provided. Conveniences include coffee/tea makers, housekeeping is provided daily, and irons/ironing boards can be requested.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access.
Take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekends from 8:30 AM to 10 AM for a fee.
Featured amenities include express check-in, express check-out, and multilingual staff. Free self parking is available onsite.
Full breakfasts are available for a surcharge between 8:30 AM and 10 AM on weekends.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Weekend full breakfast available 8:30 AM to 10 AM for a fee: GBP 5.99 per person
  • A bar/lounge

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 9 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 5.99 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators

Property is also known as

Kensington Bournemouth
The Kensington Hotel Hotel
Kensington Hotel Bournemouth
The Kensington Hotel Bournemouth
The Kensington Hotel Hotel Bournemouth

The Kensington Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 42 out of 213 reviews
Rating 8 - Good. 47 out of 213 reviews
Rating 6 - Okay. 49 out of 213 reviews
Rating 4 - Poor. 42 out of 213 reviews
Rating 2 - Terrible. 33 out of 213 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Danielle

Disliked: Cleanliness, staff & service, property conditions & facilities
Not the best but for 2star you cant exoect too much. Holes in the wall, Shower tray that didnt drain. But Man on desk friendly and room was clean
Stayed 1 night in Sep 2025

6/10 Okay

John

Liked: Cleanliness, room comfort
Ideal location for the conference creature. Room very basic with limited coffee/tea/ milk. No soap in the shower. TV couldn’t get to work. But I did enjoy my stay.
Stayed 3 nights in Sep 2025

2/10 Terrible

Jhon

Stayed 2 nights in Aug 2025

10/10 Excellent

mohamed

Liked: Cleanliness
Stayed 3 nights in Aug 2025

8/10 Good

MOHAMMED

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could do with a bit more tea and coffee in the room
Stayed 1 night in Aug 2025

6/10 Okay

Matthew

Travelled with family and small children
Walkable to beach and free parking was really good.
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dont waste your money!

I know its not 5* but you still expect a clean room and bedding! Room was dirty... coffee stains on side... steins all over carpet and cabinet Bedding had marks on it Curtains didnt close Tv lost signal constantly When i addressed this with the owner i was told it wasnt unclean because they had checked when no one had been to look Was very rude to me
Stayed 1 night in Aug 2025

4/10 Poor

Raluca

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is not the same as the one advertised on their website. The TV was broken, the room was dirty (I found receipts from June this year, snack bags under the furniture, the beds were on bricks, mould in places, not very clean bed linen, the walls were dirty, expired milk). We do not recommend this location!
Stayed 1 night in Aug 2025

6/10 Okay

Daljit

Liked: Cleanliness
Disliked: Staff & service
Not enough parking slots, staff not available all the time.
Stayed 1 night in Aug 2025

6/10 Okay

Klarna

Disliked: Staff & service, property conditions & facilities
The room was a good size. The pillow cases had marks/stains on them so slept in the other double bed. The tv wasn’t working, and shower was very small. The wardrobe was decent size but if your staying a few days to a week more hangers for you clothes would’ve been better. My room was on the top floor which was around 2-3 flights of stairs so carrying my suitcase up those was tough, there was a lift but wasn’t working.
Stayed 2 nights in Aug 2025

6/10 Okay

Amar

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Good reception mr jerry. The beds could do with better quality without attached headboard. We stayed for 2 nights and the bins where not taken out. As good will gesture should give shower gel or soup.
Stayed 2 nights in Aug 2025

4/10 Poor

Leslie

Disliked: Staff & service, amenities, property conditions & facilities
there was no toilet paper when I arrived the kettle didn't work there was no curtain for the window when I spoke to the manager on she said the curtain would be fixed it was NOT she did send a new kettle & on monday the power to all the scockets went off twice so I had to go down 4 flights to report it
Stayed 7 nights in Jul 2025

10/10 Excellent

Teresa

Stayed 6 nights in Jul 2025

2/10 Terrible

Aliya

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

False Advertising and Unsafe Stay

The room we were given was completely different from the one advertised. It was in extremely poor condition — dirty, unpleasantly smelly, and poorly ventilated with only a very small window and a single small fan, which was inadequate for four people. The mattresses were uncomfortable, and the overall condition of the room was unacceptable, with exposed electrical wiring visible on the walls. The bathroom was also in disrepair, with a broken door handle and a blocked shower drain. Additionally, rubbish was left on the stairs outside the hotel entrance, and during the late evening, individuals were seen rummaging through it. This created a sense of insecurity and made us feel unsafe during our stay.
Stayed 1 night in Jul 2025

2/10 Terrible

Muthu

Stayed 1 night in Jun 2025

4/10 Poor

Marina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was very dirty
Stayed 1 night in Jun 2025

6/10 Okay

Tony

We see the reviews and really took a risk as there was not many good ones.when we arrived the hotel does look a little tired it needs a little love and attention to detail but we was pleasantly surprised with our room it was airy and clean and that was our main concern.also we got a up grade so that was a bonus for the price you can’t go wrong tbf everything is near so that’s always a bonus 👍
Stayed 2 nights in May 2025

2/10 Terrible

Gunreet

Travelled with partner
Disliked: Amenities, property conditions & facilities
No dryer working No soap or hand wash in toilets No Hot water coming Asked for fan . No Fans available So sfocated rooms
Stayed 1 night in May 2025

6/10 Okay

Thomas Pisirayi

Liked: Staff & service, room comfort
Stayed 1 night in May 2025

6/10 Okay

Susan

Liked: Room comfort
Disliked: Property conditions & facilities

Saturday stay

Our room was a nice size for 3 of us, the beds had random feet on them, pieces of wood glued together.. little things 1 toilet roll , the tv didnt work, the shower doors we falling off, no shower gel ; etc provided, the toilet seat was loose and kept moving, the sink was dirty under the rim..no matching furniture in the room, under the cabinets dirty found a random piece of wood, only 2 cups when 3 off us stayed, so not enough tea , coffee etc..a old mattress, and other rubbish left at the back of the carpark, in full view..the fire exit door was very hard to open, used for a smoking area..people unfortunately moaning about their stay in reception, when we arrived and left .
Stayed 1 night in May 2025

4/10 Poor

Ronald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

disappointing

The room was very dirty, the towels were dirty, the beds smelled bad, we had to ask them to change the sheets because they smelled bad.
Stayed 2 nights in May 2025

8/10 Good

Maureen

Stayed 3 nights in May 2025

4/10 Poor

Paul

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The furnishings poor, lack of storage, general lack of propery maintenance, blinds broken, curtains not drawing correctly, pull cord to bathroom light not long enough had to chase staff for coffee and milk and no housekeeping done in the five day stay.
Stayed 5 nights in May 2025

6/10 Okay

julie

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Friendly Staff. Not far from beach. Downside was the noise coming from next room of loud music. Also lot of banging doors till early hours of the morning.
Stayed 1 night in May 2025

4/10 Poor

Caroline

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away

When checking into the hotel we were made aware the bar and the restaurant were both shut. The room was disgustingly dirty, with splashes of something all up the walls and the floors clearly hadn't been cleaned in months. In the middle of the night, we were woken by a man barging into the room to 'check the smoke alarm' woke both kids up and with no apology at all! The general condition of the property was awful and we would not be staying again.
Stayed 1 night in Apr 2025