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Delta Hotels by Marriott Newcastle Gateshead

4.0 star property

Photo gallery for Delta Hotels by Marriott Newcastle Gateshead

Exterior
Family Room, 2 Queen Beds, Non Smoking
Meeting facility
Reception
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

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Marconi Way, MetroCentre, Newcastle, Gateshead, England, NE11 9XF
  • Place, Intu
    ‪9 min walk‬
  • Place, Utilita Arena Newcastle
    ‪6 min drive‬
  • Place, St. James' Park
    ‪7 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪9 min drive‬

Room options

View all photos for Family Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Family Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(34 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(75 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(18 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Gateshead

With a stay at Delta Hotels by Marriott Newcastle Gateshead in Gateshead (Swalwell), you'll be within a 10-minute drive of St. James' Park and Quayside. .This spa hotel is 10.8 mi (17.4 km) from Beamish Open Air Museum and 1 mi (1.5 km) from Intu.

What's nearby

  • Intu - 9 min walk - 0.8 km
  • Utilita Arena Newcastle - 6 min drive - 5.6 km
  • St. James' Park - 7 min drive - 5.8 km
  • Quayside - 7 min drive - 7.5 km
  • University of Newcastle-upon-Tyne - 7 min drive - 7.2 km

Getting around

  • Bank Foot Station - 7 min drive
  • Metrocentre Station - 18 min walk
  • Newcastle Intl. Airport (NCL) - 16 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Popeyes Louisiana Kitchen - ‬7 min walk
  • ‪YO! Sushi - ‬9 min walk
  • ‪IKEA Restaurant - ‬6 min walk
  • ‪Buffet King @ Metro - ‬10 min walk

About this property

Delta Hotels by Marriott Newcastle Gateshead

Pet-friendly hotel with a full-service spa connected to a shopping center in Gateshead
Delta Hotels by Marriott Newcastle Gateshead offers 150 accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 49-inch Smart televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision.

The Comfort Zone has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. The spa is open select days.
Stay in one of 150 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, a hair salon, and wedding services.
Grab a bite to eat at Cast Iron Bar & Grill, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7 AM to 11 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Gateshead? This hotel has 5586 square feet (519 square meters) of space consisting of conference space and 9 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7 AM and 11 AM.
Cast Iron Bar & Grill - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7 AM to 11 AM on weekends; GBP 18.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cast Iron Bar & Grill

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 5,586 square feet of conference space
  • 9 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1989
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 18.50 per person
  • Pet fee: GBP 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision

Property is also known as

Marriott Hotel Gateshead Newcastle
Marriott Hotel Metrocentre
Metrocentre Marriott Hotel
Newcastle Gateshead Marriott Hotel Metrocentre
Newcastle Gateshead Marriott Metrocentre
Newcastle Marriott Hotel Metrocentre
Newcastle Marriott Metrocentre
Marriott Gateshead
Newcastle Gateshead Marriott Hotel Metrocentre
Delta Hotels by Marriott Newcastle Gateshead Hotel
Delta Hotels by Marriott Newcastle Gateshead Gateshead
Delta Hotels by Marriott Newcastle Gateshead Hotel Gateshead

Delta Hotels by Marriott Newcastle Gateshead Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 337 out of 551 reviews
Rating 8 - Good. 137 out of 551 reviews
Rating 6 - Okay. 48 out of 551 reviews
Rating 4 - Poor. 18 out of 551 reviews
Rating 2 - Terrible. 11 out of 551 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Fahad Al Rabbani, Rochdale

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was really good and was really clean. The room size was spacious to freely roam. The staff at the reception were so informative and helpful with any queries I had.
Stayed 2 nights in Jul 2025

6/10 Okay

Michael

Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Douglas

Stayed 1 night in Apr 2025

8/10 Good

Gita

Stayed 1 night in Jun 2025

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was REALLY hot and Air Con unfortunately didn’t do much. We’ll still be back though as Food and Leisure facilities good
Stayed 1 night in Jun 2025

10/10 Excellent

Nicola

Stayed 1 night in Jun 2025

10/10 Excellent

William

Travelled with group
Liked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Jade

Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely and helpful staff.
Stayed 2 nights in Jun 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

4/10 Poor

Kathy

Business traveller
Liked: Staff & service, property conditions & facilities

Disappointed

This is Generally a really good hotel and I usually stay once a month or more for business My recent trip wasn’t great - the toilet in the room was dirty and unflushed from the previous guest/user. The shower was half cleaned - the flooring in the cubicle had a grainy orange film that I had to wash off before using (it was dried residue) Terrible nights lack of sleep as there was a real loud humming all night, the external wall was vibrating with this I went down to the reception in the evening - no one present When checking out, no one present on reception I felt very disappointed as I usually have a lovely stay and find this to be one of the better hotels in the North East of England
Stayed 1 night in Jun 2025

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

I stayed here on business recently for 2 nights. I normally stay in Gateshead but it was busy, and this one looked a good alternative. Nice comfy rooms, excellent leisure club facilities. All in all a great stay. Highly recommended
Stayed 2 nights in Jun 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, property conditions & facilities
Top hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Brenda

Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, spacious and comfortable room. Great staff, good food
Stayed 1 night in Jun 2025

2/10 Terrible

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay in room 112

Everything about the hotel is perfect expect the room. I was in room 112 and the consistent noise from 10pm-10am of grinding or banging from either aircon or some boiler system servicing the hotel was horrendous. Tried calling reception from room telephone but all pre programmed numbers were not working. Couldn’t move at this point. Such a shame as hotel is lovely, staff fantastic and room clean and tidy. That room is clearly always got that noise as it services part of the hotel systems they should either block the noise or no longer service the room for guests. Do not stay in room 112
Stayed 1 night in Jun 2025

10/10 Excellent

Anna, Cargenbridge

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Buffet breakfast was lovely. Pillows in bedroom not amazing but didn’t spoil the stay.
Stayed 1 night in Jun 2025

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Paul

Liked: Cleanliness, staff & service
Just constant familys banging on doors arguing
Stayed 1 night in Jun 2025

10/10 Excellent

Gary

Stayed 2 nights in May 2025

6/10 Okay

Phillip

Business traveller, Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Whilst the staff were nice and the location is good if you want to shop and have fast food restaurants available, overall we were unimpressed with the room and hotel. The bed was poor, very springy and had no support, the bathroom was slightly dated, the plug on the bath didn’t work and the shower just didn’t get hot. The lifts were also poor and only one seemed to be working and the light for it on floor 3 didn’t light up so you couldn’t be confident that it had been called. I would look elsewhere if visiting the area again.
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing as ever. Lovely, friendly staff.
Stayed 1 night in Jun 2025