Chateau Victoria Hotel and Suites

3.5 star property

Photo gallery for Chateau Victoria Hotel and Suites

Savor a meal with a view, featuring a beautifully set table with a variety of dishes and wine pairings.
Enjoy a romantic dinner for two with a stunning city view.
Relax in a spacious room with a large bed, seating area, and flat-screen TV.
Relax in style with a plush sofa, tufted chairs, and a glass coffee table, surrounded by elegant artwork and decorative accents.
Experience the grand entrance of Chateau Victoria Hotel, featuring a prominent canopy and inviting outdoor seating area.

Popular amenities

Explore the area

Map
740 Burdett Ave, Victoria, BC, V8W1B2
  • Royal BC Museum
    ‪4 min walk‬
  • Victoria Harbour
    ‪9 min walk‬
  • Victoria Clipper Ferry Terminal
    ‪10 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪33 min drive‬

Room options

Suite, 2 Bedrooms

8.8 out of 10
Excellent
(14 reviews)
  • 71.0 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Superior Suite

9.0 out of 10
Wonderful
(54 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Traditional Room

9.0 out of 10
Wonderful
(191 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(198 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Similar properties

About the area

Victoria

With a stay at Chateau Victoria Hotel and Suites, you'll be centrally located in Victoria, just a 5-minute walk from Royal BC Museum and 9 minutes by foot from Victoria Harbour. .This eco-certified hotel is 0.7 mi (1.1 km) from Victoria Clipper Ferry Terminal and 1 mi (1.6 km) from Save-On-Foods Memorial Centre.

What's nearby

  • Royal BC Museum - 4 min walk - 0.4 km
  • British Columbia Parliament Building - 6 min walk - 0.6 km
  • Victoria Harbour - 9 min walk - 0.8 km
  • Victoria Clipper Ferry Terminal - 10 min walk - 0.9 km
  • Save-On-Foods Memorial Centre - 18 min walk - 1.5 km

Getting around

  • Victoria Intl. Airport (YYJ) - 32 min drive

Restaurants

  • ‪Q Restaurant at the Empress - ‬5 min walk
  • ‪Tea at the Empress - ‬5 min walk
  • ‪Sticky Wicket Pub & Restaurant - ‬3 min walk
  • ‪The Old Spaghetti Factory - ‬4 min walk
  • ‪Browns Socialhouse - ‬1 min walk

About this property

Chateau Victoria Hotel and Suites

Eco-certified hotel with area shuttle service and bars
Chateau Victoria Hotel and Suites offers 176 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 176 guestrooms. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers.
Don't miss out on the many recreational opportunities, including a health club, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Chateau Victoria Hotel and Suites has a restaurant serving breakfast, brunch, lunch, and dinner.
Clive's Classic Lounge - This cocktail bar serves dinner and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle
  • Parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: CAD 3 to 30 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Clive's Classic Lounge
  • Vista 18

Things to do

  • Health club
  • Hot tub
  • Indoor pool

Family friendly

  • Free area shuttle
  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 18 floors
  • Banquet hall
  • Built in 1975
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 3 to 30 per person
  • Self parking fee: CAD 20.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Chateau Hotel Victoria
Chateau Victoria
Chateau Victoria Hotel
Hotel Chateau Victoria
Victoria Chateau
Victoria Chateau Hotel
Chateau Victoria Hotel Victoria
Chateau Victoria And Suites
Chateau Victoria Hotel and Suites Hotel
Chateau Victoria Hotel and Suites Victoria
Chateau Victoria Hotel and Suites Hotel Victoria

Chateau Victoria Hotel and Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1587 out of 2267 reviews
Rating 8 - Good. 449 out of 2267 reviews
Rating 6 - Okay. 142 out of 2267 reviews
Rating 4 - Poor. 50 out of 2267 reviews
Rating 2 - Terrible. 39 out of 2267 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Will

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and nice hotel

The location in is in a good area, the staff is very efficient, when I called the front desk the house keeping department was very quick to respond. The hotel itself needs a little updating but is very nice.
View from the 18th floor restaurant
Stayed 3 nights in Apr 2025

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff. Room was very noisy.
Stayed 1 night in Apr 2025

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Talita

Travelled with family and small children
Liked: Cleanliness, staff & service
Area is perfect
Stayed 2 nights in Apr 2025

10/10 Excellent

Robin, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a great location! Easy and welcoming check-in with friendly staff, and ample included EV charging. Vista 18 is a great restaurant with wonderful views and good food, and right next door is an award-winning Greek restaurant. The room was comfortable and clean. The only downside was noise from a nearby pub at closing time. Get a room on the front (south) side.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Natasha

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable with friendly staff. We booked a one bedroom suite, which worked very well for my husband and I because our teenage daughter and her best friend had their own space and we had ours.
Stayed 3 nights in Apr 2025

10/10 Excellent

Lori

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

wing hau, buranby

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
We are staying at the second floor and both outside and inside noise is really loud, can’t get a good sleep at all.
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and service

Title says it all - had fantastic service all around. Room was clean and everyrhing worked, although a bit of touch up was needed in the bathroom. Would definitely stay again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here cause we can walk all over downtown and there's a pool for the kids!
Stayed 1 night in Mar 2025

8/10 Good

Jackie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice little suite, that was clean and quiet. I loved how close it was to the great activities.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
greaat rooms
Stayed 2 nights in Apr 2025

10/10 Excellent

Toni Dennise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Robert

Hard to understand front staff
Stayed 1 night in Apr 2025

10/10 Excellent

Katica

Travelled with partner
Liked: Amenities
Staff was great! We loved the pre-order breakfast that was delivered to our room. Great service all around!!
Stayed 1 night in Apr 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Loren, Comox

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Lawrence

Stayed 1 night in Mar 2025

10/10 Excellent

Ting

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, room is clean and cozy.
Stayed 1 night in Apr 2025

10/10 Excellent

Jeongwoo

Stayed 2 nights in Apr 2025

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved our stay here. Walking distance to everything and the staff were super friendly. The bed was super comfy as well! I would stay here again
Stayed 3 nights in Apr 2025

8/10 Good

Adam

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room types for larger groups available. The only issue I had was on check out. Would be nice to do this in the room or a drop box. Stood for a long time with minimal service desk people and guests checking out, checking in, etc.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ujjaval

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025