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Chateau Victoria Hotel and Suites

3.5 star property

Photo gallery for Chateau Victoria Hotel and Suites

Lobby sitting area
Property entrance
2 bars/lounges, cocktail bar
Suite, 2 Bedrooms | Living area
Traditional Room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk

Explore the area

Map
740 Burdett Ave, Victoria, BC, V8W1B2
  • Royal BC Museum
    ‪5 min walk‬
  • Victoria Harbour
    ‪9 min walk‬
  • Victoria Clipper Ferry Terminal
    ‪13 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪32 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room

Suite, 2 Bedrooms

  • 71.0 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Traditional Room

Traditional Room

Traditional Room

  • 23 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Similar properties

Exterior

Hotel Grand Pacific

  • Pool
  • Hot tub
  • Pet-friendly
  • Kids pool
4.6 out of 5, Wonderful, (2004)
The price is AU$371
for 1 room
includes taxes & fees
14 May - 15 May
Hotel Grand Pacific

About the area

Victoria

A stay at Chateau Victoria Hotel and Suites places you in the heart of Victoria, within a 10-minute walk of Victoria Harbour and Government Street. .This eco-certified hotel is 0.7 mi (1.1 km) from Victoria Clipper Ferry Terminal and 12.5 mi (20.1 km) from Butchart Gardens.

What's nearby

  • Royal BC Museum - 5 min walk - 0.5 km
  • Government Street - 5 min walk - 0.5 km
  • British Columbia Parliament Building - 7 min walk - 0.7 km
  • Victoria Harbour - 9 min walk - 0.8 km
  • Victoria Clipper Ferry Terminal - 13 min walk - 1.1 km

Getting around

  • Victoria Intl. Airport (YYJ) - 32 min drive

Restaurants

  • ‪Q Restaurant at the Empress - ‬5 min walk
  • ‪Tea at the Empress - ‬5 min walk
  • ‪Sticky Wicket Pub & Restaurant - ‬3 min walk
  • ‪The Old Spaghetti Factory - ‬4 min walk
  • ‪Browns Socialhouse - ‬1 min walk

About this property

Chateau Victoria Hotel and Suites

Eco-certified hotel with area shuttle service and bars
Chateau Victoria Hotel and Suites offers 176 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 176 guestrooms. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers.
Don't miss out on the many recreational opportunities, including a health club, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Chateau Victoria Hotel and Suites has a restaurant serving breakfast, brunch, lunch, and dinner.
Clive's Classic Lounge - This cocktail bar serves dinner and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle
  • Area shuttle
  • Parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: CAD 3 to 30 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Clive's Classic Lounge
  • Vista 18

Things to do

  • Health club
  • Hot tub
  • Indoor pool

Family friendly

  • Free area shuttle
  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 3 to 30 per person
  • Self parking fee: CAD 20.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Chateau Hotel Victoria
Chateau Victoria
Chateau Victoria Hotel
Hotel Chateau Victoria
Victoria Chateau
Victoria Chateau Hotel
Chateau Victoria Hotel Victoria
Chateau Victoria And Suites
Chateau Victoria Hotel and Suites Hotel
Chateau Victoria Hotel and Suites Victoria
Chateau Victoria Hotel and Suites Hotel Victoria

Chateau Victoria Hotel and Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1464 out of 2110 reviews
Rating 8 - Good. 422 out of 2110 reviews
Rating 6 - Okay. 138 out of 2110 reviews
Rating 4 - Poor. 48 out of 2110 reviews
Rating 2 - Terrible. 38 out of 2110 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Joie Cui Yun

Travelled with family
It was just okay
Stayed 1 night in Jan 2025

10/10 Excellent

Alan

Stayed 5 nights in Jan 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Maintenance was top notch, room decoration & cleanliness was the best I’ve seen in quite some time! Staff were excellent.
Stayed 1 night in Jan 2025

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will return!

Lovely experience from the staff, to the restaurant, to the room. Loved the Lego rendition of the hotel. Appreciated the many little but lovely details such as great towels! We are at the rooftop restaurant, Vista 18, numerous times.
Lobby
Beautiful details
Lego rendition of the hotel
View from Vista 18
Stayed 5 nights in Jan 2025

10/10 Excellent

Anjali

Liked: Cleanliness, staff & service, property conditions & facilities
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Stayed 4 nights in Jan 2025

10/10 Excellent

S.A. Jill, Nanaimo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service. Parking only $20 per day with in and out privileges. Walkable to many restaurants and waterfront. Restaurant on-site as well. Perfect !
Stayed 1 night in Jan 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy staying here whenever I come to Victoria
Stayed 1 night in Jan 2025

10/10 Excellent

Juanita

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Wendy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved Chateau Victoria! Excellent location. Spacious rooms, we had a 1 bedroom suite. Clives lounge and Vista 18 for brunch are a must when you are at this hotel. Loved the Nespresso coffee and microwave in the room. We will be back for sure!
Stayed 3 nights in Jan 2025

10/10 Excellent

Jonalyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great plafe
Stayed 2 nights in Jan 2025

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location. The staff throughout the property are terrific. Helpful and caring. The room for price charged was way less than other rooms we have stayed at in Victoria for less money it the same. Coffee facilities are small for two people and not having bath robes in the bathroom was a huge disappointment.
Stayed 1 night in Jan 2025

10/10 Excellent

Amritpal

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jan 2025

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the King Suite room and were very happy with our stay. Kitchenette, 2 TV’s with good channel selection, balcony, and a comfortable bed! Very welcoming staff! Fantastic location. 2 thumbs up!
Stayed 1 night in Jan 2025

10/10 Excellent

Marnie

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend 10th floor and higher, so pretty!
Stayed 1 night in Jan 2025

10/10 Excellent

Amaan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
breakfast on the 18th floor restaurant - excellent food, view and service
Stayed 1 night in Jan 2025

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The king suite room is very spacious and comfortable. Location of hotel is superb. You are in the heart of a beautiful city!
Stayed 1 night in Jan 2025

10/10 Excellent

Renid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, convenient location and clean rooms
Stayed 1 night in Jan 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Jordan

Stayed 1 night in Jan 2025

8/10 Good

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, location and amenities. Very clean and modern updated rooms. Excellent room service with breakfast delivery from Vista18 mmm! Would have gave 5 stars but it’s only 4 due to the location of my room being right above the laundry room. Room wasn’t quite in the morning due to the industrial sized laundry going and the window faced the back parking lot. Had a late night out with minimal sleep and a hangover so the noise first thing sucked but everything else was fabulous. Maybe get better TP lol and use some fabric softener on those towels they need it! Still very much enjoyed my stay :)
Stayed 1 night in Jan 2025