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Sandman Signature Vancouver Downtown Hotel

4.0 star property

Photo gallery for Sandman Signature Vancouver Downtown Hotel

2 restaurants, breakfast, lunch, dinner served; American cuisine
Lobby
Indoor pool
Lobby
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
180 W Georgia St, Vancouver, BC, V6B4P4
  • Place, Queen Elizabeth Theatre
    ‪1 min walk‬
  • Place, BC Place Stadium
    ‪3 min walk‬
  • Place, Rogers Arena
    ‪4 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Suite, 1 King Bed (Kitchenette, South Tower)

Standard Suite, 1 King Bed (Kitchenette, South Tower)

Standard Suite, 1 King Bed (Kitchenette, South Tower)

9.4 out of 10
Exceptional
(6 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (South Tower)

Standard Room, 1 King Bed (South Tower)

Standard Room, 1 King Bed (South Tower)

8.0 out of 10
Very good
(28 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (South Tower)

Standard Room, 1 Queen Bed (South Tower)

Standard Room, 1 Queen Bed (South Tower)

8.2 out of 10
Very good
(99 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (North Tower)

Standard Room, 1 King Bed (North Tower)

Standard Room, 1 King Bed (North Tower)

8.2 out of 10
Very good
(85 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (North Tower)

Standard Room, 2 Queen Beds (North Tower)

Standard Room, 2 Queen Beds (North Tower)

8.6 out of 10
Excellent
(165 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 2 Queen Beds (North Tower)

Grand Room, 2 Queen Beds (North Tower)

Grand Room, 2 Queen Beds (North Tower)

8.8 out of 10
Excellent
(59 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed (South Tower)

Standard Room, 1 King Bed with Sofa bed (South Tower)

Standard Room, 1 King Bed with Sofa bed (South Tower)

7.8 out of 10
Good
(10 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Vancouver

A stay at Sandman Signature Vancouver Downtown Hotel places you in the heart of Vancouver, steps from Queen Elizabeth Theatre and Robson Street. .This hotel is 0.2 mi (0.4 km) from BC Place Stadium and 0.6 mi (0.9 km) from Vancouver Waterfront.

What's nearby

  • Queen Elizabeth Theatre - 1 min walk - 0.2 km
  • Robson Street - 1 min walk - 0.2 km
  • BC Place Stadium - 3 min walk - 0.3 km
  • Rogers Arena - 4 min walk - 0.4 km
  • Granville Street - 6 min walk - 0.5 km

Getting around

  • Stadium-Chinatown Station - 3 min walk
  • Vancouver Waterfront Station - 12 min walk
  • Vancouver Harbour Flight Centre (CXH) - 8 min drive

Restaurants

  • ‪Marugame Udon - ‬3 min walk
  • ‪The Sportsbar LIVE! at Rogers Arena - ‬5 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Chambar - ‬3 min walk

About this property

Sandman Signature Vancouver Downtown Hotel

Sandman Signature Vancouver Downtown Hotel offers 303 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Vancouver hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 303 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a vending machine.
Enjoy American cuisine at Moxies, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Moxies - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Shark Club Sports Bar - This sports bar specializes in American cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (CAD 40.63 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Moxies
  • Shark Club Sports Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Handrails in stairways (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 19

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The property will be renovating from January 1 2026 to May 31 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Hallway
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per accommodation, per night (maximum CAD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Covered self parking fee: CAD 40.63 per day (in/out privileges)
  • Pet fee: CAD 30 per accommodation, per night (maximum CAD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sandman
Sandman Hotel Vancouver City Centre
Sandman Vancouver City Centre
Sandman Vancouver City Centre Hotel
Vancouver City Centre Sandman
Sandman Hotel Vancouver
Sandman Vancouver
Sandman Hotel
Sandman Vancouver Vancouver
Sandman Hotel Vancouver City Centre
Sandman Hotel Vancouver Downtown Hotel
Sandman Hotel Vancouver Downtown Vancouver
Sandman Hotel Vancouver Downtown Hotel Vancouver

Sandman Signature Vancouver Downtown Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 2072 out of 4383 reviews
Rating 8 - Good. 1183 out of 4383 reviews
Rating 6 - Okay. 651 out of 4383 reviews
Rating 4 - Poor. 280 out of 4383 reviews
Rating 2 - Terrible. 197 out of 4383 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jamie

Stayed 1 night in Jan 2026

10/10 Excellent

Brooke

Stayed 2 nights in Jan 2026

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was excellent, location was great, however the street & adjacent room noise and only 1 working elevator reduced this from a better rating.
Stayed 3 nights in Jan 2026

6/10 Okay

Tianna

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel was fairly good however we got very bad food poisoning from Moxies on site.
Stayed 1 night in Jan 2026

8/10 Good

Richard

Stayed 3 nights in Jan 2026

8/10 Good

Mike

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was lean and staff were courteous
Stayed 1 night in Jan 2026

4/10 Poor

Arash

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Don’t be fooled by the photos—this hotel is very small. There’s only one tiny elevator for a 10+ story building, which meant waiting 10–20 minutes just to go up or down. The rooms are also extremely small. While they’ve been partially renovated, several areas still show clear signs of wear and tear. The Wi-Fi is honestly a joke—it disconnects every 3–4 minutes and the speeds are painfully slow. The wall thermostat in my room was broken. The gym is a decent size, but the equipment is very old and there were no wipes or towels available. Set your expectations very low if you decide to stay here.
Stayed 2 nights in Jan 2026

6/10 Okay

Carley

Stayed 1 night in Jan 2026

8/10 Good

Jaime

Stayed 1 night in Jan 2026

4/10 Poor

Jamie

Travelled with partner
Disliked: Amenities, property conditions & facilities
I chose this hotel for the proxomity to Rogers Arena - and for that, it was great. Check in - i booked a single king, and was initially given a single queen (mayne even a double?). I was moved into a room with a king bed - but the room felt like a closet. There was maybe a foot of space on either side of the bed, and not much more room at the foot. It was so small and crowded with the furniture. The overall condition of the room was fair. For the price, it was disapponting - especially without any sort of breakfast offered.
Stayed 1 night in Jan 2026

2/10 Terrible

michael

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Couldn’t get room cleaned despite multiple attempts. Just kept getting different excuses. Not enough towels. One elevator was out of service and it took almost 20 mins to get down or to a room. Hallways smelled bad because the hallways were filled with garbage and dirty laundry. Door propped open on 2nd floor so anyone could come in. No where to plug in the coffee machine. Very frustrating stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kelsey

Stayed 1 night in Jan 2026

10/10 Excellent

Samantha

Stayed 1 night in Jan 2026

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness
Room in good condition, one of the elevators was down for service so everyone was taking the stairs as the wait for the one working was way way too long. The bad thing was our room door was next to stairs door and was constantly slamming shut all night long.
Stayed 1 night in Jan 2026

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room. Moxies was great and they gave us a late check out.
Stayed 1 night in Jan 2026

4/10 Poor

Linda

Stayed 1 night in Jan 2026

6/10 Okay

Jennifer

Business traveller
Disliked: Cleanliness, property conditions & facilities
The hotel is overall musty smelling and needs a complete upgrade. Loud, grimy and elevator didn’t work.
Stayed 3 nights in Jan 2026

8/10 Good

Douglas

Travelled with family
Liked: Cleanliness, amenities
Pleasant Staff.
Stayed 1 night in Jan 2026

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Jan 2026

6/10 Okay

Jayme

Stayed 2 nights in Jan 2026

4/10 Poor

Chad

Liked: Cleanliness
Disliked: Property conditions & facilities
Beds were terrible and elevator definitely a issue
Stayed 2 nights in Jan 2026

8/10 Good

Tessa

Stayed 1 night in Oct 2025

10/10 Excellent

Doug

Stayed 1 night in Jan 2026

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean. Restaurants perfect. Close to Roger’s arena!
Stayed 1 night in Jan 2026

10/10 Excellent

Dawn

Liked: Cleanliness, amenities, property conditions & facilities
Tiny room was like new, clean and perfectly functional !!
Stayed 1 night in Jan 2026