The Imperial Torquay

4.0 star property

Photo gallery for The Imperial Torquay

Interior entrance
Breakfast, lunch, dinner served; British cuisine
Indoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Reception
Front of property – evening/night

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Parking available

Explore the area

View map
Park Hill Road, Torquay, England, TQ1 2DG
  • Place, Torquay Marina
    ‪5 min walk‬
  • Place, Inner Harbour
    ‪6 min walk‬
  • Place, Princess Theatre
    ‪11 min walk‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪39 min drive‬

Room options

Standard Double Room

8.2 out of 10
Very good
(18 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

Deluxe Sea View Double Room

8.6 out of 10
Excellent
(50 reviews)
  • 22 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

Deluxe Double Room, 1 Double Bed, Bay View (Balcony or Terrace)

8.8 out of 10
Excellent
(29 reviews)
  • 34 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

Standard Twin Room, 1 Bedroom

8.4 out of 10
Very good
(12 reviews)
  • 14 sq m
  • 1 bedroom
  • Hill view
  • Sleeps 3
  • 2 Large Twin Beds

Suite

8.0 out of 10
Very good
(4 reviews)
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

Cosy Double Room

8.0 out of 10
Very good
(54 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Sea View Double Room

8.4 out of 10
Very good
(31 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Deluxe Family Room

  • Sea view
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Torquay

With a stay at The Imperial Torquay in Torquay (Torquay City Centre), you'll be a 4-minute walk from Beacon Cove and 6 minutes by foot from Torquay Marina. .This spa hotel is 12.8 mi (20.6 km) from Dartmoor National Park and 0.3 mi (0.5 km) from Little Theatre.

What's nearby

  • Torquay Marina - 5 min walk - 0.4 km
  • Inner Harbour - 6 min walk - 0.6 km
  • Princess Theatre - 11 min walk - 1.0 km
  • Meadfoot Beach - 12 min walk - 1.1 km
  • Torre Abbey Sands - 16 min walk - 1.4 km

Getting around

  • Torre Station - 8 min drive
  • Exeter (EXT-Exeter Intl.) - 42 min drive

Restaurants

  • ‪Burridge's - ‬6 min walk
  • ‪The Hole In The Wall - ‬7 min walk
  • ‪Apple & Parrot - ‬7 min walk
  • ‪Saltwater Fish & Chips - ‬7 min walk
  • ‪Below Decks - ‬3 min walk

About this property

The Imperial Torquay

Victorian hotel with a full-service spa and a health club
The Imperial Torquay offers 152 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 18 years old are not allowed in the health club or fitness facility.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Imperial Health Club. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Stay in one of 152 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a hot tub. This Victorian hotel also features complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch or dinner at Regatta Restaurant, a restaurant which specializes in British cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:00 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Torquay? This hotel has 205 square feet (19 square meters) of space consisting of conference space and 6 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:00 AM.
Regatta Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 18 for adults and GBP 18 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Regatta Restaurant

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Access to nearby outdoor pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 205 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25.00 per night

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 18 for adults and GBP 18 for children
  • Uncovered self parking fee: GBP 10.00 per day
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 40.00 (subject to availability)
  • Rollaway bed fee: GBP 25.00 per night
  • Spa fee: GBP 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the health club or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Imperial Torquay
Imperial Hotel Torquay
Imperial Torquay
Imperial Torquay Hotel
Torquay Hotel Imperial
Torquay Imperial
Torquay Imperial Hotel
The Imperial Hotel Torquay
The Imperial Torquay Hotel
The Imperial Torquay Torquay
The Imperial Torquay Hotel Torquay

Reviews

The Imperial Torquay Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 502 out of 1007 reviews
Rating 8 - Good. 311 out of 1007 reviews
Rating 6 - Okay. 115 out of 1007 reviews
Rating 4 - Poor. 51 out of 1007 reviews
Rating 2 - Terrible. 28 out of 1007 reviews

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel find

Great hotel only 10 minutes walk down hill to the marina lovley staff the bar area had a nice chill vibe we had a big double deluxe with Seaview fantastic views from the balcony
Stayed 1 night in Sep 2025

8/10 Good

Peter

Stayed 1 night in Sep 2025

6/10 Okay

Robin

Liked: Staff & service
Disliked: Property conditions & facilities

Not as good as we were expecting

Reminds me of a fading Hollywood star who's still trying to live up to their image from decades ago. The original parts of the building are looking tatty and the 60s outside looks worse. VERY noisy plant room just below our room. Staff are great and the views amazing, but these don't make up for the rest of the experience. 3 star hotel now at best not 4 and it must be so far below it's 5 star hayday.
Stayed 2 nights in Sep 2025

8/10 Good

Katy

Liked: Cleanliness, staff & service
Superb view,
Stayed 1 night in Sep 2025

8/10 Good

Pete

Travelled with partner
Liked: Amenities, property conditions & facilities
Room was amazing and really clean location was amazing however a few things really were lacking on our arrival the blonde short haired lady I would guess a manager of sorts ignored us for almost 10 mins when finally acknowledged us my partner said we were there to check in we were met with a very rude not until 3 … I understand check in is at 3 but having spent most of my life in hospitality u should smile and acknowledge guests she did neither very sour faced and rude !!!! No attempt at upselling no apology like I’m sorry the room is not quite ready however we have the bar if u would like a drink or some lunch while u wait nothing like that we had to find it all for ourselves once finding the conservatory was disappointed to see an almost topped stack of papers stapled together although half it the menu as we later realised this was a menu was stapled upside down and the amount of cobwebs around all the window in the conservatory was unnecessary and I can only describe it as dirty this needs to be addressed as a matter of urgency all your staff are amazing with the exception of this 1 lady I would like to make sure the correct blonde haired lady os noted as the 1 wale saw today as we checked out was lovely as it the dark haired lady so we attempted to check in at 1.45 on Friday so hopefully u will be able to see which lady that is I really use lady in the most lose of terms I didn’t want to stay after the way she spoke to us but my partner insisted as it was a birthday supri
Stayed 2 nights in Sep 2025

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location despite
Stayed 2 nights in Sep 2025

8/10 Good

Tracy

Stayed 2 nights in Sep 2025

8/10 Good

Ana

Travelled with partner
Liked: Cleanliness, amenities
All staff were friendly and very helpful. Only thing was i tried phoning hotel reception from my mobile phone for an hour around 9pm couldnt get an answer from any of the options given Swimming pool sauna etc was lovely. Enjoyed a well needed weekend break
Stayed 2 nights in Sep 2025

10/10 Excellent

Leslie

Stayed 3 nights in Sep 2025

8/10 Good

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were first class. The Breakfast is first class. Parking was a bit tight and cost £10 per day. An enjoyable stay.
Stayed 2 nights in Sep 2025

8/10 Good

Ben

Business traveller
Liked: Staff & service, room comfort

Period opulence, but missing the opulence!

The Imperial in Torquay is one of those old school hotels that was for the rich and the wealthy back in the day! Still trying to live off its heritage but this hotel does need some investment. The main reception area and bar areas you can see are being refurbished and having a lot of money spent. The lavish open spaces make you feel like you are living in a dozen mansions for the night! I have to say the hotel rooms are unfortunately not well cleaned. The bed frame I had, was quite old and has stains all over it. The carpets were absolutely vile which looked like they hadn't been replaced in a LONG TIME! I think they need an army of staff to go round the hotel with rug doctors OR just rip up the carpets and try again! The room smelt very stale but not the old kind of stale which you would understand as it was established in 1866! The furniture unfortunately yes was old and some hopefully quite period, I am no expert but my main chair that sits at the desk space was collapsed and broke, luckily has a sitting chair in the bedroom and separate table. The location is very good and just be aware of extra costs at every turn! The gym was in clean and overall good condition and I did use it! The bathroom and bath products were the best bit about the room, although a leaking shower head prompted baths instead which is more to my liking anyway! Breakfast was plentiful and well laid out with a cracking view! Overall I would come again and ask for a modernised room! If available!
Stayed 1 night in Sep 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay at the Imperial Hotel. The rooms were clean, the food was good and competitively priced and we had excellent service from all the staff but particularly from Amy who was very helpful and made sure we really enjoyed our time in Torquay.
Stayed 1 night in Sep 2025

6/10 Okay

James

Travelled with partner
Liked: Staff & service
Thr property looked different as pictures obviously a lot older , no swimming pool in operation looked dirty sun loungers grotty balcony was unclean lovely view from room till you looked down all overgrown and in need of tending badly , needs big refurb patio door could not be locked advised staff but didnt do anything,disappointing really .I think photos shd be upgraded every year as its decieving youre not getting what you see and like in reality you go by what they advertise online . Think all hotels shd have uptodate information whn advertising their properties. Staff were ok housekeeping wasnt great either. Wouldnt go back .
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Staff & service, amenities
The property had a lot of history, the staff where very friendly, very quiet also,we did not use all of the facilities but they were there if needed, the marina and shops were all close by. Lovely hotel. Thanks
Stayed 6 nights in Sep 2025

4/10 Poor

Graham

Stayed 5 nights in Sep 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Gursh

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not fault this hotel at all! Staff are great and very welcoming
Stayed 1 night in Sep 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Donna

Travelled with partner
Liked: Amenities
Stayed 4 nights in Sep 2025

8/10 Good

Myra

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

8/10 Good

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location.

The hotel was fine. The location was excellent and we thoroughly enjoyed our stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant hotel,loved every thing about it
Stayed 2 nights in Sep 2025

8/10 Good

Ben

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Excellent hotel, wonderful stay

Really lovely stay at the Imperial Torquay. From the outside the hotel understandably looks a bit run down but as soon as you enter the lobby it’s clear that the building has been well looked after and maintained. It’s a beautiful hotel with all the amenities you could ask for… a well stocked bar, nice restaurant, a really good pool and health club and even a billiards room! We had booked a standard double but ended up with what I would refer to as a ‘suite’! Effectively 2 doubled rooms with an adjoining corridor on the 4th floor with wonderful views over the bay. Credit to the cleaning team!
Stayed 3 nights in Aug 2025

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is a lovely hotel which is in need of a lot of love and attention. The outdoor swimming pool was out of action which we were unaware of until we checked in. Due to maintenance our balcony doors were locked. The outside of the windows throughout the property needed cleaning as did a lot of the stonework. All of the staff we encountered were lovely. The quality of the breakfasts were good apart from the inability of the chef to cook fried eggs properly (all over cooked). We would consider using this hotel again if the price was right.
Stayed 2 nights in Aug 2025