The Grand Hotel

4.0 star property

Photo gallery for The Grand Hotel

Front of property - evening/night
Indoor wedding
Family Room, Sea View
On the beach
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk

Explore the area

Map
Seafront, Torquay, England, TQ2 6NT
  • Torre Abbey Sands
    ‪1 min walk‬
  • Princess Theatre
    ‪12 min walk‬
  • Babbacombe Beach
    ‪5 min drive‬
  • Exeter (EXT-Exeter Intl.)
    ‪35 min drive‬

Room options

Standard Twin Room, Sea View

  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Standard Twin Room (Inland)

  • Sleeps 2
  • 2 Twin Beds

Suite, 1 Bedroom

  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Double Room (Compact)

  • Sleeps 2
  • 1 Double Bed

Standard Single Room (Inland)

  • Sleeps 1
  • 1 Twin Bed

Standard Double Room (Inland)

  • Sleeps 2
  • 1 Double Bed

Standard Double Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

Family Room (Inland)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Family Room, Sea View

  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About the area

Torquay

With a stay at The Grand Hotel, you'll be centrally located in Torquay, a 9-minute walk from Riviera International Conference Centre and 12 minutes by foot from Princess Theatre. .This beach hotel is 2 mi (3.3 km) from Paignton Beach and 2.5 mi (4 km) from Babbacombe Model Village and Gardens.

What's nearby

  • Torre Abbey Sands - 1 min walk - 0.2 km
  • Riviera International Conference Centre - 9 min walk - 0.8 km
  • Princess Theatre - 12 min walk - 1.1 km
  • Babbacombe Model Village and Gardens - 5 min drive - 3.4 km
  • Babbacombe Beach - 5 min drive - 3.7 km

Getting around

  • Torquay Station - 3 min walk
  • Exeter (EXT-Exeter Intl.) - 39 min drive

Restaurants

  • ‪Torquay Railway Station - ‬3 min walk
  • ‪Loungers Visto Lounge - ‬10 min walk
  • ‪Pier Point - ‬13 min walk
  • ‪Bull & Bush - ‬13 min walk
  • ‪Bistrot Pierre - ‬11 min walk

About this property

The Grand Hotel

On beach with indoor pool for sandy fun near Princess Theatre
The Grand Hotel offers 132 accommodations with safes and coffee/tea makers. Digital television is provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Torquay hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include massages.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 132 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a seasonal outdoor pool. Additional amenities at this Victorian hotel include complimentary wireless internet access, concierge services, and wedding services.
For lunch or dinner, stop by Restaurant 1881, a restaurant that specializes in British cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:30 AM and 10:00 AM.
Restaurant 1881 - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
Compass Lounge - Overlooking the ocean, this brasserie specializes in British cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 10 per day)
  • Street parking available
  • Covered parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Compass Lounge
  • Restaurant 1881

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (86 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (106 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to December 27:
  • Bar/Lounge
  • Dining venue(s)
The following facilities are closed on New Year's Eve and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 15 per person
  • Covered self parking fee: GBP 10 per night
  • Nearby parking fee: GBP 10 per day (33 ft away)
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 7:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Grand Hotel Torquay
Grand Torquay
The Grand Hotel Hotel
The Grand Hotel Torquay
The Grand Hotel Hotel Torquay

The Grand Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 411 out of 1002 reviews
Rating 8 - Good. 325 out of 1002 reviews
Rating 6 - Okay. 157 out of 1002 reviews
Rating 4 - Poor. 71 out of 1002 reviews
Rating 2 - Terrible. 38 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

robert

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Caroline

Stayed 1 night in Feb 2025

10/10 Excellent

Cheryl-Lynn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location right on the sea front

Good location, spacious room. Bed was okay, but excellent food and room service.
Stayed 1 night in Mar 2025

8/10 Good

Sylwia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff were as usual friendly and helpful. In a lovely position on the front. What lets the Grand down is the lack of parking, they have now lost free parking in the rail station, so you can park in a rugby ground over the road for £5 per day or in their "garage " which is really a large shed for £10 . Having said that we really love the hotel and will come back 2 or 3 times a year as usual.
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend away

Great location, friendly staff. Very nice room, warm and comfortable bed. Hot reliable water. Very good breakfast and dinner. Swimmers pool a little tiered and cooler in the changing rooms.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mrs S S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Faded grandeur

Time is relentless but they are trying hard to reverse its effects....The beds are amazing but why cant they wait the outside of the building....it would look amazing!
Stayed 1 night in Feb 2025

8/10 Good

Caren

Liked: Staff & service
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Quick break away

Warm welcome, quick check in. Lovely, large area with comfortable settees to sit in and enjoy a view of the sea. Room (standard double) a reasonable size, comfortable bed. Bathroom was a little dated and the shower was tiny- would’ve been better to have an over the bath shower or my preference take the bath out and have a large walk in shower! Breakfast was quite good - good choice of hot and cold items but cheap orange juice. Lovely view of the sea while having breakfast. Tried to book the restaurant for an evening meal but couldn’t as the restaurant was at capacity and therefore the bistro was closed as well.
Stayed 1 night in Feb 2025

8/10 Good

Lina

Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

RONALD

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

8/10 Good

martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The rooms could do with some updating.
Stayed 1 night in Feb 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just for one night to celebrate Wife's Birthday - Thoroughly enjoyable Food was superb !!- we'll be back
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy to support historic buildings

The hotel is very handy from the railway station. The bar area was a delight to relax in, with the chap playing the baby grand. The chairs are comfy but low for eating from (for me 5'4) The restaurant is colourful and the breakfast was good. I was in a room at the back of the hotel and the decor was simple, the room was fine though (i like the old furnitire) and warm enough for me (im a cold person) but maybe a little overpriced. The front rooms , with the views, may be more worth the money (but i was only for 1 night arriving late so no need for a view) I would like to see refilled bottles for bathroom products rather than 'disposables'. I liked the local art at affordable prices in the cabinets.
Stayed 1 night in Feb 2025

10/10 Excellent

Norman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely traditional hotel overlooking the bay
Stayed 2 nights in Jan 2025

10/10 Excellent

marcus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for a work trip, very close to centre of Torquay, free street parking. Staff helpful. Good breakfast buffet. Will stay again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very friendly staff and great food
Stayed 1 night in Feb 2025

6/10 Okay

Michelle

Liked: Room comfort

Very average

We stayed a few years ago and very much enjoyed the pool, hot tub, steam & sauna room. We didn’t realise that due to the fire in 2022 that the only thing remaining was the pool. The changing room was freezing and the pool freezing, someone mentioned they were painting in the day and had the doors open to dry the paint. Very disappointing. We would not come back again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay at The Grand

We stayed in the hotel, as we held our joint 50th party there. We stayed in a standard double room and found it to be clean and comfortable, and perfect for our needs. The breakfast was delicious, with a good amount of choice. All of the staff were professional and friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Torquay Hotel

Great place to stay in torquay, friendly staff, nice room, good food.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Andrew

Business traveller
Liked: Cleanliness, staff & service

Disappointed

I have stayed here last year and it has gone downhill the furniture in the bedroom was scratched and worn, the TV reception was terrible. Biggest disappointment was the breakfast at time I stayed there was a choice of menu freshly cooked this time help yourself that was one of the main reasons for staying there.
Stayed 1 night in Jan 2025

8/10 Good

paul

Business traveller
Liked: Cleanliness, staff & service, room comfort
nice stay, old traditional hotel but clean and comfortable. Friendly staff throughout. parking is free on rd parking outside the front of the hotel and i havnt failed to park yet.
Stayed 2 nights in Jan 2025