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TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort

3.0 star property

Photo gallery for TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort

Marina
2 indoor pools, seasonal outdoor pool, pool loungers
Exterior
Terrace/patio
Sauna, hot tub, steam room, body treatments, hot stone massages

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View map
Belgrave Road, Torquay, England, TQ2 5HS
  • Place, Riviera International Conference Centre
    ‪3 min walk‬
  • Place, Torre Abbey
    ‪6 min walk‬
  • Place, Princess Theatre
    ‪12 min walk‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪36 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

7.6 out of 10
Good
(4 reviews)
  • 7 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room

Double Room

8.6 out of 10
Excellent
(10 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Triple Room (2 Adults + 1 Child)

Family Triple Room (2 Adults + 1 Child)

Family Triple Room (2 Adults + 1 Child)

  • 10 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Quadruple Room (2 Adults + 2 Children)

Family Quadruple Room (2 Adults + 2 Children)

Family Quadruple Room (2 Adults + 2 Children)

  • 27 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About the area

Torquay

With a stay at TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort in Torquay (Torquay City Centre), you'll be steps from Riviera International Conference Centre and 4 minutes by foot from Greek Orthodox Church of Saint Andrew. .This family-friendly hotel is 11.6 mi (18.6 km) from Dartmoor National Park and 0.3 mi (0.4 km) from Torre Abbey.

What's nearby

  • Riviera International Conference Centre - 3 min walk - 0.3 km
  • Torre Abbey - 6 min walk - 0.6 km
  • Torre Abbey Sands - 8 min walk - 0.7 km
  • Princess Theatre - 12 min walk - 1.1 km
  • Inner Harbour - 17 min walk - 1.5 km

Getting around

  • Torquay Station - 10 min walk
  • Exeter (EXT-Exeter Intl.) - 42 min drive

Restaurants

  • ‪Brody's Breakfast Bistro - ‬9 min walk
  • ‪Bombay Express - ‬4 min walk
  • ‪TQ Beerworks - ‬7 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Appleby's (Heritage Hotel) - ‬7 min walk

About this property

TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort

Family-friendly hotel with 3 restaurants and 2 indoor pools
TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort offers 174 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

2 indoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Stay in one of 174 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and electric kettles.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 indoor pools, a health club, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and a hair salon.
Grab a bite at Derwent Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 4 bars/lounges. Full breakfasts are available daily from 8 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 8 AM and 9:30 AM.
Derwent Restaurant - This restaurant serves breakfast and dinner. A children's menu is available.
Aztec Bistro & Bar - This bistro serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Alberts Sports Bar - This sports bar serves lunch and dinner. A children's menu is available. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 10 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8 AM to 9:30 AM for a fee: GBP 12.95 for adults and GBP 7.95 for children
  • 3 restaurants
  • 4 bars/lounges
  • Snack bar/deli

Restaurants on site

  • Alberts Sports Bar
  • Aztec Bistro & Bar
  • Derwent Restaurant

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Playground
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.95 for adults and GBP 7.95 for children
  • Uncovered self parking fee: GBP 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from May 01 to September 30
Pool access available from 7:00 AM to 9:00 PM
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Derwent Hotel
Derwent Hotel Torquay
Derwent Torquay
Derwent Hotel Torquay, Devon
TLH Derwent Hotel Torquay
TLH Derwent Hotel
TLH Derwent Torquay
TLH Derwent
TLH Derwent Hotel Torquay, Devon
TLH Derwent Hotel
TLH Derwent Hotel TLH Leisure Entertainment Spa Resort

TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 126 out of 416 reviews
Rating 8 - Good. 158 out of 416 reviews
Rating 6 - Okay. 84 out of 416 reviews
Rating 4 - Poor. 32 out of 416 reviews
Rating 2 - Terrible. 16 out of 416 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, easy check-in and check out
Stayed 1 night in Oct 2025

10/10 Excellent

Ausra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Stuart

Liked: Staff & service, amenities
Staff were amazing, property is tired and needs work. But for a cheap place to stay you can’t fault it.
Stayed 1 night in Oct 2025

4/10 Poor

Lucy

Travelled with family
Disliked: Cleanliness
The tv in my room did not work and the toilet had not been cleaned.
Stayed 1 night in Oct 2025

8/10 Good

Joyce

Travelled with family
Liked: Cleanliness, staff & service

Great except for beds

Stayed in twin room at The Derwent. Mattresses need throwing out. Full of old creaky springs. Not fit for purpose. Housekeeping fitted mattress toppers on request which made beds useable but not good. Communal areas and pool lovely. Clean rooms.
Stayed 2 nights in Oct 2025

8/10 Good

Dennis

Liked: Amenities
Feel you must review your fire evacuation procedures. I was on 3rd floor when alarm went off and must say there was no way I was able to exit via the stairs. The stairs from top to bottom were chic a bloc with very old people who could not get down the very steep and narrow stairs. Maybe all guests who have trouble using stairs should be allocated ground floor rooms.
Stayed 3 nights in Oct 2025

2/10 Terrible

Simone

Disliked: Cleanliness, property conditions & facilities
A lot of noise from the corridor, next door rooms, and traffic outside (due to very poor insulation, people and traffic all behaved normally). Extremely smelly bathroom, with a bathroom door that couldn't close. So combined this was rather uncomfortable. Did not feel comfortable enough to even go near the pool facilities. I'd probably have left if I would have needed the room from more than a short night. The decor is tired and the room was quite small, but with better insulation that wouldn't have mattered so much.
Stayed 1 night in Oct 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good cath
Stayed 4 nights in Sep 2025

10/10 Excellent

Kalyan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved the stay

Loved the stay. Room was good, spacious and warm. Bathroom was clean and nice water flow. The swimming pool and Jacuzzi were a great fun. Food was enjoyable at the restaurant too.
Stayed 2 nights in Sep 2025

10/10 Excellent

debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freindly at reception good entertainment excellent swimming pool plenty to do nice restaurants
Stayed 2 nights in Sep 2025

8/10 Good

Thom

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

:)

Staff were great! I mentioned my mattress being uncomfortable and they did all they could be rectify it. A bit tired, but would stay again.
Stayed 2 nights in Sep 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Overall stay was ok. We did however find the bed unacceptable. The mattress was very uncomfortable as the springs seemed to protrude up through it which you could feel as we lay on it, and the bed itself was incredibly creaky.
Stayed 1 night in Sep 2025

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Facilities were excellent.
Stayed 2 nights in Aug 2025

8/10 Good

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The indoor swimming pools.Dining options and staff.
Stayed 7 nights in Aug 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort

Keep expection low and see the positives

We had an interesting start with trying to find our parking spot, but reception were really helpful. On discovering the accessibility problems the hotel has, reception sent up an extremely helpful young man (Tommy), to help us access the hotel... he discovered our original room was actually acceptable and swiftly contacted reception and sourced a new room , sadly, although more accessible, the bathroom really wasnt. So Tommy to the rescue again and we finally had a suitable room which was very clean even though it was a bit dated, but the bathroom seemed brand new! We stayed in site for our entire 3 night stay and had a thoroghly wonderful time! We enjoyed the breakfast and dinner package and the spa was amazing! We hope to return with the children soon
Stayed 3 nights in Aug 2025

10/10 Excellent

Sukhbir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay for a family

It was a great stay, the kids had fun in the pool, and the breakfast in the morning was good too. Room service was nice and the staff were polite too. Parking wasn’t free but was right next to the hotel, overall a great stay.
Stayed 1 night in Aug 2025

8/10 Good

Winnet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

We had a lovely stay in Derwent hotel. We really enjoyed the indoor and outdoor pool. The rooms were clean but need a upgrade. We enjoyed the dinner in the restaurant. The breakfast was fine but need to include more choices.
Stayed 2 nights in Aug 2025

10/10 Excellent

Callum

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Catherine

Travelled with family
Liked: Amenities, property conditions & facilities
The hotel was a easy walk up the hill from the Beach, shops and park. We had a family room and it was on the 3rd floor, it was as though we had been forgotten, small narrow corridors, very hot no air con, chipped dirty paintwork, very old fashioned and dated. We had to report the broken shower and toilet twice before getting fixed and then the toilet wasn't.
Stayed 2 nights in Aug 2025

6/10 Okay

Marcus

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was in good shape considering the age food in general was ok ….. as for the mattresses in the rooms it’s like sleeping on a rack from the Middle Ages…. Definitely need new or at least a mattress topper… I’d possibly return if the bedding was changed and was able to get a good deal.
Stayed 3 nights in Aug 2025

4/10 Poor

Daniel

Travelled with family
Liked: Staff & service, property conditions & facilities
Great staff could not fault them Bed was the worst I’ve ever slept in Shower nothing but just a dribble And needs a lot of work done to bring it up to modern standards. Will not be returning that’s for sure
Stayed 1 night in Aug 2025

4/10 Poor

Mrs

Liked: Staff & service
Disliked: Property conditions & facilities

Ignore the pictures of the hotel when booking

The room was nothing like those pictured actually the total opposite. Only one window opened so the room was a sauna and the curtains didn’t close fully. The whole hotel was a sauna other than the swimming pool that was an ice bath! No housekeeping on Saturday but wasn’t informed of this so had to go to reception to get more milk and was told we couldn’t get more towels so had to go out and buy some.
Stayed 2 nights in Aug 2025