Sotetsu Grand Fresa Tokyo - Bay Ariake

3.5 star property

Photo gallery for Sotetsu Grand Fresa Tokyo - Bay Ariake

Premium Standard Suite Room 2beds - Non-Smoking
Premium Exective Suite Room 2beds - Non-Smoking | View from room
Lift
Premium Deluxe Suite Room 2beds - Non-Smoking
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Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Room service
  • Free WiFi
  • Air conditioning

Explore the area

View map
3-6-6 Ariake, Koto-ku, Tokyo, Tokyo-to, 135-0063
  • Place, Tokyo Big Sight
    ‪3 min walk‬
  • Place, Ariake Garden
    ‪9 min walk‬
  • Place, Toyosu Market
    ‪2 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪13 min drive‬

Room options

Premium Single Room - Non-Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room - Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Premium Bayside Single Room - Non-Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Double Room - Non-Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Twin Room - Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Economy Twin Room - Non-Smoking

8.0 out of 10
Very good
(18 reviews)
  • 17 sq m
  • Sleeps 4
  • 2 Twin Beds

Economy Twin Room - Smoking

  • 17 sq m
  • Sleeps 4
  • 2 Twin Beds

Deluxe Double Room - Non-Smoking

8.4 out of 10
Very good
(6 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

Superior Twin Room - Non-Smoking

9.6 out of 10
Exceptional
(10 reviews)
  • 32 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Superior Twin Room - Smoking

  • 32 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Economy Trundle Twin Room - Non-Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Twin Beds

Standard Twin Room - Non-Smoking

8.8 out of 10
Excellent
(11 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Standard Double Room - Non-Smoking

8.4 out of 10
Very good
(32 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Double Room - Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Single Room - Non-Smoking

9.0 out of 10
Wonderful
(38 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room - Smoking

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Single Room - Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Standard Suite Room 2beds - Non-Smoking

8.4 out of 10
Very good
(5 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

Premium Bayside Double Room - Non-Smoking

8.0 out of 10
Very good
(19 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

Premium Exective Suite Room 2beds - Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

Premium Deluxe Suite Room 2beds - Non-Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

Similar properties

About the area

Tokyo

A stay at Sotetsu Grand Fresa Tokyo - Bay Ariake places you in the heart of Tokyo, within a 15-minute walk of Tokyo Big Sight and Tokyo Bay. .This hotel is 0.7 mi (1.2 km) from Ariake Garden and 4.5 mi (7.3 km) from Tokyo Tower.

What's nearby

  • Tokyo Big Sight - 3 min walk - 0.3 km
  • Tokyo Garden Theater - 8 min walk - 0.7 km
  • Ariake Garden - 9 min walk - 0.8 km
  • Odaiba Seaside Park - 15 min walk - 1.3 km
  • Toyosu Market - 2 min drive - 2.1 km

Getting around

  • Tokyo Big Sight Station - 5 min walk
  • Kokusai-tenjijo Station - 7 min walk
  • Narita Intl. Airport (NRT) - 52 min drive

Restaurants

  • ‪マクドナルド - ‬5 min walk
  • ‪サイゼリヤ - ‬3 min walk
  • ‪カフェ・ベローチェ - ‬5 min walk
  • ‪築地食堂 源ちゃん - ‬9 min walk
  • ‪SUBWAY - ‬9 min walk

About this property

Sotetsu Grand Fresa Tokyo - Bay Ariake

Hotel with free theme park shuttle, near Tokyo Bay
Sotetsu Grand Fresa Tokyo - Bay Ariake offers 912 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Make yourself at home in one of the 912 air-conditioned rooms featuring refrigerators. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access is available. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Make use of convenient amenities such as complimentary wireless internet access, a banquet hall, and a vending machine. Spending a day of fun is easy with the complimentary theme park shuttle.
Enjoy a meal at 創菜Patio or snacks in the coffee shop/cafe. The hotel also offers room service. Buffet breakfasts are available daily for a fee.
Featured amenities include complimentary wired internet access, limo/town car service, and dry cleaning/laundry services. Planning an event in Tokyo? This hotel has 3800 square feet (353 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning.
創菜Patio - This restaurant serves breakfast only.
バニヤンツリーカフェ - This café specializes in Asian cuisine and serves lunch and light fare. Open select days.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free theme park shuttle
  • Limo/town car service
  • Parking on site (JPY 2,000 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: JPY 2,090 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • バニヤンツリーカフェ
  • 創菜Patio

Family friendly

  • Free theme park shuttle
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 3,800 square feet of conference space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • HDTV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The name on the passport presented at check-in must match the name on the reservation.
Guests must be at least 20 years to stay in a smoking room.
This property's breakfast is served from 6:45-10:30 AM.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2090 per person
  • Self parking fee: JPY 2000 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ariake Hotel
Ariake Sunroute
Ariake Sunroute Hotel
Hotel Ariake
Hotel Sunroute Ariake
Hotel Sunroute Ariake Tokyo
Sunroute Ariake
Sunroute Ariake Hotel
Sunroute Ariake Tokyo
Sunroute Hotel Ariake
Hotel Sunroute Ariake Tokyo, Japan
Hotel Sunroute
Sunroute

Reviews

Sotetsu Grand Fresa Tokyo - Bay Ariake Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 719 out of 1351 reviews
Rating 8 - Good. 404 out of 1351 reviews
Rating 6 - Okay. 159 out of 1351 reviews
Rating 4 - Poor. 48 out of 1351 reviews
Rating 2 - Terrible. 21 out of 1351 reviews

Reviews

10/10 Excellent

Elden

Stayed 5 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Nice place. Great breakfast.
Stayed 4 nights in Jun 2025

10/10 Excellent

Anamul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay here!
Stayed 1 night in Mar 2025

6/10 Okay

Raya

Stayed 2 nights in Jun 2025

6/10 Okay

Luke

Travelled with family
Liked: Property conditions & facilities
The hotel is located in a very convenient area, particularly if you’re looking to save some money by booking outside Tokyo central; however it is more aimed towards a commercial hotel that is not as tourist friendly as it looks. Stayed in a room that was smoke-free and could smell clear remnants of smoke, AC could only go to as low as 20 and would be not acceptable in 25-30+ degree weather. Room was tidy however very outdated. Staff however were very professional and helpful.
Stayed 7 nights in May 2025

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jun 2025

8/10 Good

Sheri

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to the metro, peaceful and quiet, nice breakfast and dinner option in the hotel. Make sure to buy your breakfast ticket at the front desk. It is cheaper there. Wonderful staff.
Stayed 7 nights in Jun 2025

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

8/10 Good

Sheri

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very quiet, you do not hear any sounds from the city or transportation.
Stayed 1 night in Jun 2025

10/10 Excellent

Sundeep

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great accommodation option in Tokyo in terms of transport access,and services. Excellent focus on customer service, comfortable and clean rooms with amenities required for the stay. The views of the Ariake Bay were an added bonus.
Stayed 5 nights in May 2025

6/10 Okay

Aida

Travelled with family
Liked: Staff & service, amenities
The staff is great and attentive to their guests. Although, dusts around the tv, carpet is not clean thoroughly and no warm bidet.
Stayed 7 nights in May 2025

10/10 Excellent

Aunnoy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in May 2025

8/10 Good

Layla

Liked: Cleanliness, property conditions & facilities
Friendly and helpful staff and good amenities.
Stayed 11 nights in May 2025

10/10 Excellent

Coraly Ocasio, Bridgeport

Stayed 7 nights in May 2025

10/10 Excellent

Long Feng

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay here! The hotel is in a calm, green area near the harbour, provides an excellent selection of amenities, and even has a self-service luggage storage room. Everything was clean and immaculate, and the room was spacious.
Stayed 3 nights in May 2025

8/10 Good

Clare

Stayed 14 nights in May 2025

10/10 Excellent

Bryana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Arif

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Apr 2025

10/10 Excellent

Iain

Stayed 26 nights in May 2025

6/10 Okay

Dennis

Liked: Amenities
Have a premium room on top floor 2004, good size but terrible smell. Safe deposit box did not work. Staff are helpful but cannot get rid of smell. Later on figure out it was from ventilation system, so turn off air conditioning and open windows helps.
Stayed 6 nights in May 2025

2/10 Terrible

Michael

Stayed 7 nights in May 2025

8/10 Good

Eliska

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Over all it was a great stay and I’d definitely return and recommend this hotel. Pros: -extremely clean everywhere -lots of free amenities like PJs, hygienic products, even hair brushes, toothbrushes, hair ties etc.. -we had a premium room which came with a foot massager that came in handy after long days of walking -there is a convenience store inside the hotel and about 4 more in close vicinity to the hotel -extremely close to 3 public transport stations -you can request a seat on a free Disney resort shuttle which will take you directly from the hotel to both of the park entrances (needs to be booked at reception in advance) -there were washing machine rooms on multiple floors of the hotel where you can wash and dry your clothes for small charge (make sure to bring 100 yen coins!) Cons: -despite being huge hotel catering to foreigners, most of the staff struggled to compose basic sentences in English. This made communication bit of a struggle and honestly sometimes it made us feel like we were being a nuisance to them even tho we tried our best to translate our requests to Japanese and be polite about it. -cleaning of the room was advertised to be done every 3 days automatically but our room did not get cleaned unless we requested it. It’s not a big problem but it’s confusing given the fact there were signs posted in the room advertising automatic cleaning service. -the metro pass is not valid for the train lines around the hotel, only valid ticket is Suica card
Stayed 5 nights in May 2025

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very little English spoken throughout the hotel...no Spanish. Italian or French...I tried all 3. The rooms are Very small, and that was for the superior room. Great location for the metro, and great value compared to downtown Tokyo. We enjoyed our evenings in a less crowded part of Tokyo with many restaurants in walking distance. Very extensive breakfast buffet.
Stayed 3 nights in May 2025

6/10 Okay

David

Liked: Property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in May 2025