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Mitsui Garden Hotel Ueno Tokyo

4.0 star property

Photo gallery for Mitsui Garden Hotel Ueno Tokyo

Reception
Hallway
Breakfast, lunch and dinner served
Exterior
Hallway

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Free WiFi
  • Air conditioning

Explore the area

View map
3-19-7 Higashi-ueno, Taito-ku, Tokyo, Tokyo-to, 110-0015
  • Ueno Park
    ‪3 min walk‬
  • Sensoji Temple
    ‪3 min drive‬
  • Tokyo Dome
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪20 min drive‬

Room options

View all photos for Run of house

1 bedroom, premium bedding, down duvets, in-room safe

Run of house

9.0 out of 10
Wonderful
(4 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard , 2 beds , Separate-Style, Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Standard , 2 beds , Separate-Style, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard , 2 beds , Hollywood-Style, Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Standard , 2 beds , Hollywood-Style, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior , 1 bed Queen, Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Superior , 1 bed Queen, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard , 1 bed Double, Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Standard , 1 bed Double, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard , 1 bed Queen, Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Standard , 1 bed Queen, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior, 2 beds (+ extra), Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Superior, 2 beds (+ extra), Non Smoking

  • 25 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Standard , 2 beds , Separate-Style , Panda room, Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Standard , 2 beds , Separate-Style , Panda room, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior , 1 bed Queen , Panda room, Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Superior , 1 bed Queen , Panda room, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard , 2 beds , Hollywood-Style , Panda room, Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Standard , 2 beds , Hollywood-Style , Panda room, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard , 1 bed Double , Panda room, Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Standard , 1 bed Double , Panda room, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard , 1 bed Queen , Panda room, Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Standard , 1 bed Queen , Panda room, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panda Superior Twin (Non Smoking)

1 bedroom, premium bedding, down duvets, in-room safe

Panda Superior Twin (Non Smoking)

  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Accessible , 2 beds, Non Smoking

Accessible , 2 beds, Non Smoking

Accessible , 2 beds, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior , 2 beds (+ extra) , Panda room, Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Superior , 2 beds (+ extra) , Panda room, Non Smoking

  • 25 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Panda Superior Twin(Non Smoking)

Panda Superior Twin(Non Smoking)

Panda Superior Twin(Non Smoking)

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Panda Superior Queen(Non Smoking)

1 bedroom, premium bedding, down duvets, in-room safe

Panda Superior Queen(Non Smoking)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Panda Standard Twin (Non Smoking)

1 bedroom, premium bedding, down duvets, in-room safe

Panda Standard Twin (Non Smoking)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin (+Sofa Bed)(Non Smoking)

1 bedroom, premium bedding, down duvets, in-room safe

Superior Twin (+Sofa Bed)(Non Smoking)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

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About the area

Tokyo

A stay at Mitsui Garden Hotel Ueno Tokyo places you in the heart of Tokyo, within a 10-minute walk of Ueno Park and Ueno Zoo. .This hotel is 1.7 mi (2.7 km) from Sensoji Temple and 1.9 mi (3 km) from Tokyo Dome.

What's nearby

  • Ueno Park - 3 min walk - 0.3 km
  • Ueno Zoo - 6 min walk - 0.5 km
  • Sensoji Temple - 3 min drive - 2.4 km
  • Tokyo Skytree - 4 min drive - 3.6 km
  • Tokyo Dome - 4 min drive - 3.0 km

Getting around

  • Inaricho Station - 6 min walk
  • Keisei-Ueno Station - 7 min walk
  • Haneda Airport (HND) - 17 min drive

Restaurants

  • 富士そば 上野店
  • ‪博多ラーメン 長浜や - ‬2 min walk
  • ‪上島珈琲店東上野店 - ‬1 min walk
  • ‪吉野家 - ‬1 min walk
  • ‪翁庵 - ‬1 min walk

About this property

Mitsui Garden Hotel Ueno Tokyo

Central hotel with a restaurant connected to a shopping center in Tokyo
Mitsui Garden Hotel Ueno Tokyo offers 242 accommodations with safes and slippers. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 242 guestrooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Enjoy a satisfying meal at BOSCO iL CHIANTI serving guests of Mitsui Garden Hotel Ueno Tokyo. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
BOSCO iL CHIANTI - This restaurant serves breakfast, lunch, and dinner.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,980 per person
  • A restaurant

Restaurants on site

  • BOSCO iL CHIANTI

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • No lift

More

  • 1 building
  • 14 floors
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1980 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Garden Hotel Ueno
Hotel Mitsui
Hotel Mitsui Garden Ueno
Mitsui Garden
Mitsui Garden Hotel
Mitsui Garden Hotel Ueno
Mitsui Garden Ueno
Mitsui Hotel
Mitsui Ueno
Ueno Mitsui Garden
Mitsui Garden Hotel Ueno Tokyo, Japan
Mitsui Garden Hotel Ueno Tokyo Japan
Mitsui Garden Hotel Ueno
Mitsui Garden Ueno Tokyo Tokyo

Mitsui Garden Hotel Ueno Tokyo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 502 out of 1000 reviews
Rating 8 - Good. 379 out of 1000 reviews
Rating 6 - Okay. 84 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Guofu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel, convenient location.

the staff were very friendly, good manner
Stayed 1 night in May 2025

10/10 Excellent

Hao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2025

10/10 Excellent

DESMOND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only 3 things needs improvement. 1) Toilet ventilation - The ventilation is very weak; the toilet floor and dri-fit clothes were still wet even after a night has passed. 2) Pillows - Pillows were half cotton and half beads, which makes it very uncomfortable to hug/lie on. 3) Lifts were awfully slow. There are only 2 lifts for 14 floors so be prepared to wait about 10 minutes. You can't use the stairs either because there is no exit at ground floor except for staff. Other than the above, the rest were excellent. Staff was very helpful and attentive. Complimentary water every day. Bed was clean (a little hard but that is just personal preference). Charging cables were provided (not the fast-charge kind). Quite a few hangers were available. Hairdryer was strong!
Stayed 3 nights in Apr 2025

8/10 Good

CINDY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a film of dust on the desk area in our room on the day we checked in which we had to wipe clean. But the the hotel did a good job of cleaning our room and providing fresh towels throughout the rest of our stay. There were also days when the carpet in the elevator needed vacuuming, but we understand that the hotel was also very busy with guests coming and going all day long.
Stayed 12 nights in Apr 2025

10/10 Excellent

Madoka, Paso Robles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best in Japan! Great breakfast. Friendly, helpful staff. It’s a keeper!
Stayed 1 night in Mar 2025

10/10 Excellent

Samuel, STE JUSTINE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel ! We really enjoyed the Italian restaurant for the breakfast!!
Stayed 5 nights in Apr 2025

8/10 Good

Karim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

PAUL

Great area good transport hub
Stayed 6 nights in Apr 2025

10/10 Excellent

DALE

Stayed 1 night in Apr 2025

10/10 Excellent

Mohammad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Apr 2025

10/10 Excellent

Chong

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent inner design, with various MOON painting in each level.
Stayed 1 night in Mar 2025

10/10 Excellent

Muning

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Christian, Fremont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 4 nights in Mar 2025

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect in every way!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#Uno in Ueno

Excellent staff, incredibly clean, well located, a pleasure to stay there and would do so again
Stayed 1 night in Mar 2025

10/10 Excellent

Krystyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok. Since it's Tokyo one can't expect much unless you pay many $$$$$$$ Room was the size of our bathroom in Australia . To open big suitcases we had to use the top of our beds. Otherwise we slept well in comfortable beds after exchosting days in Tokyo.
Stayed 2 nights in Mar 2025

10/10 Excellent

Anna Liza

Stayed 6 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

chae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay near ueno. It was quiet and comfortable for 2 people. Staff was very nice and property was clean.
Stayed 3 nights in Feb 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Disappointed arrangement 残念な取り決め

I'm a returning customer, but this stay made me disappointed. I am a family of 4 person, I booked 2 rooms. When I checked in, the front desk staff used the excuse that we didn't make a request to not assign our family to the same floor of the hotel. I think it is common sense to arrange a family to stay on the same floor. The hotel facilities and the location is still good. For someone who are going to book this hotel, please make sure you "make your request" even the most minor one. 私は常連の顧客ですが、今回の滞在にはがっかりしました。私たちは4人家族で、2部屋を予約しました。チェックインの際、フロントスタッフは、同じ階に家族を配置しなかったのは私たちがリクエストをしなかったからだと言い訳しました。家族を同じ階に配置するのは常識だと思います。ホテルの設備と立地は依然として良いです。このホテルを予約しようとしている人は、最も些細なリクエストでも必ず伝えるようにしてください。 Microsoft Copilotによる翻訳
Stayed 3 nights in Jan 2025

10/10 Excellent

Qian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Ming

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is so convenient to go to Ueno station.
Stayed 2 nights in Jan 2025

10/10 Excellent

XIAOHENG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staffs Clean
Stayed 2 nights in Jan 2025

10/10 Excellent

XIAOHENG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff !
Stayed 1 night in Jan 2025