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Lotte City Hotel Kinshicho

3.5 star property

Photo gallery for Lotte City Hotel Kinshicho

Standard Deluxe Tower View Twin Room, Non Smoking
Daily buffet breakfast (JPY 2500 per person)
Reception
Exterior
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry

Explore the area

View map
4-6-1 Kinshi, Sumida-ku, Tokyo, Tokyo-to, 130-0013
  • Place, Tokyo Skytree
    ‪19 min walk‬
  • Place, Sensoji Temple
    ‪3 min drive‬
  • Place, Tokyo Dome
    ‪6 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪21 min drive‬

Room options

View all photos for Standard Deluxe Corner Twin Room, Non Smoking

Premium bedding, down duvets, Select Comfort beds, in-room safe

Standard Deluxe Corner Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 41 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Double Room, Non Smoking

Premium bedding, down duvets, Select Comfort beds, in-room safe

Standard Double Room, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Deluxe Corner Twin Room, Non Smoking

Premium bedding, down duvets, Select Comfort beds, in-room safe

Premium Deluxe Corner Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 41 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Hollywood Twin Room A, Non Smoking

Premium bedding, down duvets, Select Comfort beds, in-room safe

Standard Hollywood Twin Room A, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Deluxe Tower View Twin Room, Non Smoking

Premium Deluxe Tower View Twin Room, Non Smoking

Premium Deluxe Tower View Twin Room, Non Smoking

  • 48 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Tower View Twin Room, Non Smoking

Premium bedding, down duvets, Select Comfort beds, in-room safe

Standard Tower View Twin Room, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Premium Deluxe Twin Room, Non Smoking

Premium bedding, down duvets, Select Comfort beds, in-room safe

Premium Deluxe Twin Room, Non Smoking

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Deluxe Twin Room, Non Smoking

Premium bedding, down duvets, Select Comfort beds, in-room safe

Standard Deluxe Twin Room, Non Smoking

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Single Room, Non Smoking

Premium bedding, down duvets, Select Comfort beds, in-room safe

Standard Single Room, Non Smoking

  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Deluxe Tower View Twin Room, Non Smoking

Standard Deluxe Tower View Twin Room, Non Smoking

Standard Deluxe Tower View Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Triple Room

Premium bedding, down duvets, Select Comfort beds, in-room safe

Standard Triple Room

  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Premium Triple Room

Premium bedding, down duvets, Select Comfort beds, in-room safe

Premium Triple Room

  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Premium Single Room, Non Smoking

Premium bedding, down duvets, Select Comfort beds, in-room safe

Premium Single Room, Non Smoking

  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Premium Double Room, Non Smoking

Premium bedding, down duvets, Select Comfort beds, in-room safe

Premium Double Room, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Tower View Twin Room, Non Smoking

Premium bedding, down duvets, Select Comfort beds, in-room safe

Premium Tower View Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

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About the area

Tokyo

In the heart of Tokyo, Lotte City Hotel Kinshicho is within a 5-minute drive of Tokyo Skytree and Sensoji Temple. .This hotel is 4.1 mi (6.7 km) from Tokyo Imperial Palace and 4.2 mi (6.8 km) from Tokyo Dome.

What's nearby

  • Tokyo Skytree - 19 min walk - 1.6 km
  • Sensoji Temple - 3 min drive - 3.1 km
  • Tokyo Dome - 6 min drive - 7.0 km
  • Tokyo Tower - 7 min drive - 8.9 km
  • Tokyo Imperial Palace - 7 min drive - 7.0 km

Getting around

  • Kinshicho Station - 1 min walk
  • Sumiyoshi Station - 12 min walk
  • Narita Intl. Airport (NRT) - 42 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪いろり庵きらく - ‬1 min walk
  • ‪Café & Meal MUJI - ‬2 min walk
  • ‪ひむろ - ‬2 min walk
  • ‪HUB - ‬1 min walk

About this property

Lotte City Hotel Kinshicho

Hotel with a restaurant, near Tokyo Skytree
Lotte City Hotel Kinshicho offers 189 air-conditioned accommodations with safes and complimentary bottled water. Select Comfort beds feature down comforters and premium bedding. 42-inch LCD televisions come with digital channels. Bathrooms include slippers, designer toiletries, bidets, and complimentary toiletries.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 189 air-conditioned rooms featuring refrigerators and LCD televisions. Your Select Comfort bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms have designer toiletries and bidets.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and a vending machine.
You can enjoy a meal at Charlotte serving the guests of Lotte City Hotel Kinshicho, or stop in at the grocery/convenience store. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Charlotte - This buffet restaurant specializes in international cuisine and serves breakfast only.
HUB Lotte City - This pub specializes in international cuisine and serves lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 2,000 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,500 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Charlotte
  • HUB Lotte City

Things to do

  • Bicycle rentals

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service

Accessibility

  • No lift

More

  • 1 building
  • 19 floors
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2500 per person
  • Self parking fee: JPY 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not enter guestrooms for housekeeping during stay. Nightwear, mineral water, towel exchange, and trash collection are provided every 2 days.

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Kinshicho
Kinshicho Hotel
Kinshicho Lotte City Hotel
Lotte City Hotel Kinshicho
Lotte City Hotel Kinshicho Tokyo
Lotte City Kinshicho
Lotte City Kinshicho Tokyo
Lotte Hotel Kinshicho
Lotte Kinshicho
Lotte City Hotel Kinshicho Hotel Sumida
Lotte City Hotel Kinshicho Tokyo, Japan
Lotte City Hotel Kinshicho Tokyo
Lotte City Kinshicho Tokyo
Lotte City Hotel Kinshicho Hotel
Lotte City Hotel Kinshicho Tokyo
Lotte City Hotel Kinshicho Hotel Tokyo

Lotte City Hotel Kinshicho Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 485 out of 847 reviews
Rating 8 - Good. 272 out of 847 reviews
Rating 6 - Okay. 70 out of 847 reviews
Rating 4 - Poor. 10 out of 847 reviews
Rating 2 - Terrible. 10 out of 847 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Clement, Dublin

Liked: Cleanliness, property conditions & facilities
Stayed here last time in the two beds’ room with SkyTree view (like the main one shown on promotional pictures). This time tried the standard room for a single person and what a night and day difference. This one way smaller and truly has no upgraded amenities like the Dyson hair dryer. For this price I guess this is what I should expect. Still nice and room still a bit bigger than other hotels at this similar price range. Love the location. Love the free water bottle every day. Herbal tea bag tastes awful! Should provide the ones from the lounge, at least one black tea and one decaffeinated like the herbal tea. Not enough racks for hanging clothes. Could install one more and longer one on the wood panel above the Corby 4400 trouser presser. Could also replace the Corby machine with a small dresser for guests to put more stuff. Housekeeper usually leaves lights on and that is a waste of electricity. Oh love how the shower is designed. Once you set the temperature, it’s just pushing down for the shower head with hose or pull up the lever for the one overhead. No more need to adjust temps every single time! Love it!
Love this shower system. Once temp is set, no more need!
Stayed 10 nights in Jun 2025

2/10 Terrible

Cristina

Disliked: Cleanliness, amenities, property conditions & facilities
The room was very cramp and had zero bathtoom privacy, the photos are deciving, high floor request was not honor and told veru rudely I cannot have it, forced to pay for upgrade, I paid and I was not given the room that I was shown but another one that had a lot of dust and a terrible poop smell in the shower, I had to go but cleaning supplies myself and clean it ad they do not offer housekeeping service just drop you towels in a bag, the smell got better but the dust was bad I only went there two sleep for two days and I was coughing the entire time, the second day I left and went to another hotel, they seema to be struggling, they will only give you 1 key and give you hard time if you request more. I choose that hotwl because in the past my stays in America and S.Korea have been great but after this experience I will never book Lotte again. I am still waiting for the refund for the last night and also for the upgrade as I did not use it, I dont even think is the staff fault but seems like they do not have enough people or supplies, that hotel is terrible outdated and old, it shows on the linen and furniture. Management needs to look on renovating soon.
Stayed 3 nights in Jun 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, really enjoyed my stay. It’s in a great area
Stayed 5 nights in Jun 2025

8/10 Good

Mari

Stayed 1 night in May 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station, very convenient, breakfast is good, lounge is good
Stayed 5 nights in May 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location & view!

My husband and I loved our stay at this hotel. The view was amazing and the size was great as well. The room we booked was: [Non-Smoking] Premium Floor Deluxe Corner Twin. The toilet was separate from the shower and had it's own door which we usually prefer. Note that although cleaning is every 2 days, they provide fresh towels and robes daily. They are left in a bag outside your door on the days they don't enter to clean. The location cannot be beat, it was so close to Kinshicho station which is just across the street and the metro station is in the basement of the hotel building which provided easy access to Skytree mall and other areas. The building has places to eat and there is a 7-Eleven downstairs. There is also a Book-Off which my husband thoroughly enjoyed. One negative is that the Wi-Fi only worked in your room and not the lobby or common areas. Not sure if we missed something there but it was very annoying. I saw that they had another network for the hotel itself, but the password we received did not work for it, only for the network which was for our room number. We will definitely be back! We used to be fans of the Tobu hotel that is just up the street but this hotel was better by far.
Stayed 13 nights in Feb 2025

10/10 Excellent

DENNIS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Kayla

Stayed 4 nights in Apr 2025

10/10 Excellent

Clement, Dublin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love our room and this hotel! The size and layout are great! 2 giant clean windows with views of Skytree and the park are perfect. Love how there are doors to the bathroom and then doors for toilet and shower rooms. That helps when one family member wakes up early while others are still sleeping. Love the toilet light and bathroom floor sensor light too for that same reason. Most quiet AC/heating system ever! Access to premium lounge and free ice-cream are great for premium floor guests! Love the high end hair dryer, tea pot provided. Love the separate seating area and the high chairs looking out to Skytree. Would be perfect if you install night light in the “living room” area or a blackout curtain behind the bed so I can pull it out and turn on the light in the living room area while others are sleeping and the light won’t bother them. Love having the laundry facilities for our long stay. Location is great too. Love complimentary water bottles. Love the big Lotte biscuit looking cushion too that we will buy. 10/10 rating!
Stayed 10 nights in Mar 2025

10/10 Excellent

Hon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good convenient spot, plenty dining shopping options
Stayed 4 nights in Mar 2025

10/10 Excellent

Craig, Alhambra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding staff and beautiful hotel. Kim welcomed us and checked us in with the utmost professionalism. There was another gentleman that would be stocking the premium lounge and managing the outdoor patio area. He was so friendly and welcoming. He really made us feel welcome. The cleaning staff would say hi to us everytime they saw us. The room is very clean and comfortable. I would highly recommend this hotel to anyone. Conveniently close to the train station and restaurants.
Stayed 13 nights in Feb 2025

10/10 Excellent

Yenling

Travelled with family
Liked: Cleanliness, property conditions & facilities
Our room is on the 28th floors. Got a nice view. And got few free drinks tickets at the hotel lounge. Definitely will be back to stay this hotel next time visiting Tokyo.
Stayed 3 nights in Jan 2025

8/10 Good

Yenling

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I have been stayed once in October. I’m happy to wear a new room wear this time. That compared last time I had very old pajamas.
Stayed 1 night in Jan 2025

8/10 Good

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the Sky Tree!
Stayed 1 night in Jan 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel handy to shops and transport

This was our first stay in this hotel and it was a very pleasant stay. Great location (literally a lift ride down to the Metro or a 3 minute walk across the street to the JR station) and lots of shopping and restaurants nearby, as well as a nice little park with a playground for kids. Kinshicho is a good base on the eastern side of Tokyo and you can get one train straight to Narita Airport at the end of your stay. The room was spacious for Japan and the amenities were nice, with a coin laundry on the 7th floor, which is always handy. Cleaning happens every second day (but fresh towels are delivered to your door daily) We had a standard twin with Sky Tree view which was really spectacular, and was very nice to watch the tower light up every night after the sun went down. Very nice hotel, will definitely go back.
Stayed 3 nights in Jan 2025

10/10 Excellent

Khairul

Travelled with family
Liked: Cleanliness, staff & service, amenities
Convenient location. Nearby to mall and subway is right below the hotel. Plenty of food around. The hotel is abit dated but the view is amazing. Look at the size of the room carefully before booking. Most rooms would be too small for a mid size luggage for 2 pax.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Calvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was conveniently located within a 5min walk from both the JR station and the local metro station! We love this Kinshicho area. Tons of great dining options and a couple of shopping malls nearby as well as a Donki! Rooms are a little small!
Stayed 2 nights in Jan 2025

10/10 Excellent

Tsun Yin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location (Quiet), JR and subway just mins of walk away. Most of the places I went are within 30 mins by train/subway. Room size is good for Tokyo unless money is not an issue. Staff are very polite and helpful. Room are quite clean. Surprisingly I can't hear any train pass even when the tracks are very close by. Room cleanness: 8 Staff: 9 Location: 9 Choice of food/cafe: 8 Value for money: 8
Stayed 6 nights in Dec 2024

10/10 Excellent

Ben

Stayed 3 nights in Nov 2024

10/10 Excellent

Eric Yau-kan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Direct access to subway and there are many shops and restaurants around
Stayed 5 nights in Dec 2024

10/10 Excellent

Brian Cheong-Bong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is an issue. As the onsite parking is only good for 7am to 11pm Anytime before or after, hotel staff has to be contacted to help bring your car back out for use. Other than that. Great location and facility.
Stayed 7 nights in Dec 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay. Comfortable room, wide choice for a breakfast, very close to the metro station and nice nearby, grat view from the corridor panoramic window on the Tokyo Skytree, very helpful stuff. Excellent price/quality ratio. Thank you, Lotte!
Stayed 8 nights in Nov 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very enjoyable stay

We had the loveliest stay! The room was comfortable, clean, and very conveniently located. Airport limousine from HND drops off right across the street, and the train station is right there too. We had a fantastic view of the city from the room. Would definitely stay again!
Stayed 2 nights in Nov 2024