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ICI HOTEL Ueno Shin Okachimachi

3.5 star property

Photo gallery for ICI HOTEL Ueno Shin Okachimachi

Reception
Front of property
In-room safe, desk, iron/ironing board, free WiFi
Breakfast served
Lift

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room

Explore the area

View map
4-23, Taito, Taito-ku, Tokyo, Tokyo, 110-0016
  • Place, Ameyoko Shopping District
    ‪9 min walk‬
  • Place, Ueno Park
    ‪13 min walk‬
  • Place, Ueno Zoo
    ‪15 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪34 min drive‬

Room options

View all photos for Double Room

In-room safe, desk, iron/ironing board, free WiFi

Double Room

  • Sleeps 2

View all photos for Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Twin Room

  • Sleeps 2

View all photos for Single Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Single Room, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, Non Smoking

8.6 out of 10
Excellent
(21 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking

Twin Room, Non Smoking

9.2 out of 10
Wonderful
(29 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Run Of House, Non Smoking (Short Stay - Check in at 5PM/Check Out at 9AM) (Bed Type not guaranteed)

In-room safe, desk, iron/ironing board, free WiFi

Run Of House, Non Smoking (Short Stay - Check in at 5PM/Check Out at 9AM) (Bed Type not guaranteed)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Run Of House, Non Smoking (Short Stay - Check in at 5PM/Check Out at 9AM) (Bed Type not guaranteed)

In-room safe, desk, iron/ironing board, free WiFi

Run Of House, Non Smoking (Short Stay - Check in at 5PM/Check Out at 9AM) (Bed Type not guaranteed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Double Room Nonsmoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room Nonsmoking

  • Sleeps 2

View all photos for Single Room

Lobby

Single Room

  • Sleeps 1

Similar properties

Interior detail
Tosei Hotel Cocone Ueno Okachimachi
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 1,005 reviews
The price is AU$128
23 Feb - 24 Feb
Tosei Hotel Cocone Ueno Okachimachi

About the area

Tokyo

ICI HOTEL Ueno Shin Okachimachi is centrally located in Tokyo, a 2-minute walk from Satake Shopping Arcade and 10 minutes by foot from Ameyoko Shopping District. .This hotel is 0.7 mi (1.2 km) from Ueno Park and 1 mi (1.6 km) from Benten-Do Temple.

What's nearby

  • Satake Shopping Arcade - 2 min walk - 0.2 km
  • Taito Designers Village - 3 min walk - 0.3 km
  • Ameyoko Shopping District - 9 min walk - 0.8 km
  • Ueno Park - 13 min walk - 1.1 km
  • Ueno Zoo - 15 min walk - 1.3 km

Getting around

  • Shin-okachimachi Station - 2 min walk
  • Okachimachi Station - 10 min walk
  • Haneda Airport (HND) - 44 min drive

Restaurants

  • ‪小島珈琲 - ‬1 min walk
  • ‪鳥笑 - ‬3 min walk
  • ‪縁 - ‬1 min walk
  • ‪CoCo壱番屋 - ‬4 min walk
  • ‪Fakalò pizza gallery - ‬4 min walk

About this property

ICI HOTEL Ueno Shin Okachimachi

Hotel with a restaurant, steps from Satake Shopping Arcade
ICI HOTEL Ueno Shin Okachimachi offers 108 air-conditioned accommodations with safes and slippers. Plasma televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries.

This Tokyo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 108 air-conditioned rooms featuring plasma televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
At ICI HOTEL Ueno Shin Okachimachi, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Onsite venue - This buffet restaurant serves breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (JPY 3,000 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 for adults and JPY 1,500 for children
  • A restaurant

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Plasma TV

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children ages 0-6, and can be requested onsite for the listed child breakfast fee.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1500 for adults and JPY 1500 for children
  • Covered self parking fee: JPY 3000 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Alcohol is not served at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ICI HOTEL Ueno Shin Okachimachi RELIEF Tokyo
ICI HOTEL Ueno Shin Okachimachi RELIEF
ICI Ueno Shin Okachimachi RELIEF Tokyo
ICI Ueno Shin Okachimachi RELIEF
ICI Ueno Shin Okachimachi REL
Ici Ueno Shin Okachimachi
ICI HOTEL Ueno Shin Okachimachi Hotel
ICI HOTEL Ueno Shin Okachimachi Tokyo
ICI HOTEL Ueno Shin Okachimachi by RELIEF
ICI HOTEL Ueno Shin Okachimachi Hotel Tokyo

ICI HOTEL Ueno Shin Okachimachi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 610 out of 1000 reviews
Rating 8 - Good. 302 out of 1000 reviews
Rating 6 - Okay. 59 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 8 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Rooms were always cleaned perfectly, towels changed daily, full room cleaned every 3rd day. Our cleaning person always filled up the soaps and shampoos almost daily, and they smell so good! Hotel room is slightly roomier than average hotels in Japan, so that’s a plus. The hotel doesn’t really have amenities, but that’s fine with us. Two washer/dryers, which could be difficult to snag, but wasn’t too big of an issue. Hotel is right around the Oedo (E) train line, and a short walk from the JY/H line with a seven-eleven right around the corner, and multiple family marts around. Very convenient, and would totally recommend!
Stayed 8 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very pleasant 4 night stay in this excellent hotel. Rooms are compact by North American standards but comfortable, cozy, clean, and well equipped. Well located with transit, food, and tourist sites. Staff were welcoming, friendly, and helpful. Good humoured with our attempts at Japanese.
Stayed 4 nights in Nov 2025

10/10 Excellent

Christopher

Stayed 6 nights in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

The room was very clean, the staff were incredibly helpful and welcoming. The location was great, quiet enough but also with good links to the rest of Tokyo.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sara

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms and clean too. The staff are extremely helpful and friendly too. The hotel is within station distance, a nearby 7-eleven and a bustling street full of vendors. We would stay again.
Stayed 4 nights in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for us to walk to the places we wanted to see.
Stayed 4 nights in Oct 2025

6/10 Okay

Heather

Stayed 3 nights in Oct 2025

10/10 Excellent

David

Stayed 3 nights in Oct 2025

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot in Ueno with super easy access to transportation (~3 min walk to train lines, 10-15 for some other ones for certain routes). Super convenient, and love being in a quieter spot than Shibuya/Shinjuku, but still being able to easy access other areas. Konbinis right around the corner is also great! Small rooms, but to be expected - you’re not staying in Tokyo to stay in your hotel room. Friendly & helpful staff - would recommend here!
Stayed 3 nights in Oct 2025

10/10 Excellent

Mira

Stayed 2 nights in Oct 2025

10/10 Excellent

Seyoung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Seyoung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Arjun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience at this hotel. The rooms were clean. The staff, especially Mr. Matsumoto, were so helpful when we needed help with accessibility. We were well taken care off and would definitely return.
Stayed 3 nights in Oct 2025

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very easy to access from the metro station. The staff were very helpful when we had questions. Although our room was small(common in Japan),we had everything we needed including a small fridge,kettle and tea,and access to washers and dryers.The shower had fantastic water pressure and was very hot. i would not hesitate to stay here again!
Stayed 4 nights in Sep 2025

10/10 Excellent

Hugo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, quiet and friendly
Stayed 3 nights in Sep 2025

10/10 Excellent

ELISEO ROSALES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would highly recommend. Great place to stay, restaurants and places to visit close by love this hotel
Stayed 4 nights in Sep 2025

6/10 Okay

Barbara

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

deanne

Liked: Amenities
Immaculate clean. Staff amazing, helpful. Fast WIFI.
Stayed 1 night in Sep 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so helpful and kind! The room was very comfortable and clean, we used the laundry machine as well and they had English translation for easy access.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very helpful and friendly, room was small but quite cozy
Stayed 6 nights in Sep 2025

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time in Japan was absolutely amazing thanks to ICI hotel. The place was clean and a had a great amount of space! Highly reccomend staying here.
Stayed 7 nights in Sep 2025

10/10 Excellent

Hao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrick

Stayed 5 nights in Aug 2025

10/10 Excellent

Seyoung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025