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ICI HOTEL Ueno Shin Okachimachi

3.5 star property

Photo gallery for ICI HOTEL Ueno Shin Okachimachi

Reception
Breakfast served
Hallway
Front of property
In-room safe, desk, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room

Explore the area

View map
4-23, Taito, Taito-ku, Tokyo, Tokyo, 110-0016
  • Place, Ameyoko Shopping District
    ‪9 min walk‬
  • Place, Ueno Park
    ‪13 min walk‬
  • Place, Ueno Zoo
    ‪15 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪34 min drive‬

Room options

View all photos for Double Room

In-room safe, desk, iron/ironing board, free WiFi

Double Room

  • Sleeps 2

View all photos for Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Twin Room

  • Sleeps 2

View all photos for Single Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Single Room, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, Non Smoking

8.6 out of 10
Excellent
(20 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking

Twin Room, Non Smoking

9.2 out of 10
Wonderful
(29 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Run Of House, Non Smoking (Short Stay - Check in at 5PM/Check Out at 9AM) (Bed Type not guaranteed)

In-room safe, desk, iron/ironing board, free WiFi

Run Of House, Non Smoking (Short Stay - Check in at 5PM/Check Out at 9AM) (Bed Type not guaranteed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Run Of House, Non Smoking (Short Stay - Check in at 5PM/Check Out at 9AM) (Bed Type not guaranteed)

In-room safe, desk, iron/ironing board, free WiFi

Run Of House, Non Smoking (Short Stay - Check in at 5PM/Check Out at 9AM) (Bed Type not guaranteed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Double Room Nonsmoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room Nonsmoking

  • Sleeps 2

View all photos for Single Room

Lobby

Single Room

  • Sleeps 1

Similar properties

Reception
Tosei Hotel Cocone Ueno Okachimachi
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 1,002 reviews
The price is AU$91
5 Jan - 6 Jan 2026
Tosei Hotel Cocone Ueno Okachimachi

About the area

Tokyo

ICI HOTEL Ueno Shin Okachimachi is centrally located in Tokyo, a 2-minute walk from Satake Shopping Arcade and 10 minutes by foot from Ameyoko Shopping District. .This hotel is 0.7 mi (1.2 km) from Ueno Park and 1 mi (1.6 km) from Benten-Do Temple.

What's nearby

  • Satake Shopping Arcade - 2 min walk - 0.2 km
  • Ameyoko Shopping District - 9 min walk - 0.8 km
  • Kitchen Town - 11 min walk - 0.9 km
  • Ueno Park - 13 min walk - 1.1 km
  • Ueno Zoo - 15 min walk - 1.3 km

Getting around

  • Shin-okachimachi Station - 2 min walk
  • Okachimachi Station - 10 min walk
  • Haneda Airport (HND) - 38 min drive

Restaurants

  • ‪縁 - ‬1 min walk
  • ‪鳥笑 - ‬3 min walk
  • ‪ラホール 御徒町店 - ‬3 min walk
  • ‪真澄 - ‬1 min walk
  • ‪小島珈琲 - ‬1 min walk

About this property

ICI HOTEL Ueno Shin Okachimachi

Hotel with a restaurant, steps from Satake Shopping Arcade
ICI HOTEL Ueno Shin Okachimachi offers 108 air-conditioned accommodations with safes and slippers. Plasma televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries.

This Tokyo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 108 air-conditioned rooms featuring plasma televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
At ICI HOTEL Ueno Shin Okachimachi, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Onsite venue - This buffet restaurant serves breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (JPY 3,000 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 for adults and JPY 1,500 for children
  • A restaurant

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Plasma TV

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children ages 0-6, and can be requested onsite for the listed child breakfast fee.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1500 for adults and JPY 1500 for children
  • Covered self parking fee: JPY 3000 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Alcohol is not served at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ICI HOTEL Ueno Shin Okachimachi RELIEF Tokyo
ICI HOTEL Ueno Shin Okachimachi RELIEF
ICI Ueno Shin Okachimachi RELIEF Tokyo
ICI Ueno Shin Okachimachi RELIEF
ICI Ueno Shin Okachimachi REL
Ici Ueno Shin Okachimachi
ICI HOTEL Ueno Shin Okachimachi Hotel
ICI HOTEL Ueno Shin Okachimachi Tokyo
ICI HOTEL Ueno Shin Okachimachi by RELIEF
ICI HOTEL Ueno Shin Okachimachi Hotel Tokyo

ICI HOTEL Ueno Shin Okachimachi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 610 out of 1001 reviews
Rating 8 - Good. 304 out of 1001 reviews
Rating 6 - Okay. 58 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 8 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Barbara

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

deanne

Liked: Amenities
Immaculate clean. Staff amazing, helpful. Fast WIFI.
Stayed 1 night in Sep 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so helpful and kind! The room was very comfortable and clean, we used the laundry machine as well and they had English translation for easy access.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very helpful and friendly, room was small but quite cozy
Stayed 6 nights in Sep 2025

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time in Japan was absolutely amazing thanks to ICI hotel. The place was clean and a had a great amount of space! Highly reccomend staying here.
Stayed 7 nights in Sep 2025

10/10 Excellent

Hao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrick

Stayed 5 nights in Aug 2025

10/10 Excellent

Seyoung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Shlomi

Business traveller
Disliked: Property conditions & facilities
The place was not horrible, but the overall attitude, before you even arrive to the hotel, is not very welcoming; ONLY after you pay for the accommodation, you get a VERY long list of rules, what you shouldn’t do, what is not allowed to do, and way too many other rules. Many of those rules are supposed to be known to the clients, even if they don’t read it. It is common sense…! It seems to me that the hotel is trying to cover and prevent any misunderstandings… But all of this is very unwelcoming! I live in Japan, I travel all over the world. I have never seen a hotel with so many rules… you just book a cheap looking room, who wants to get and be busy reading 2 pages of rules…? It reminds me a chapter on the very good British TV program; The Hotel inspector. They had one story on a hotel that had all those rules of don’t and do… I suggest to the owner of this hotel to watch it. No refrigerator in the rooms ! Bathroom could have been cleaned better, a few hair was there…
Stayed 1 night in Sep 2025

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend!

I couldn’t have asked for a better stay! Location, cleanliness, the staff, and the comfort were all fantastic! Location: It, for us, was in a great spot and we were able to walk to a lot of places. Cleanliness: the room wasn’t just quickly cleaned up for the next guest, everything was spot-free and the little details were all taken care of! The staff: absolutely fantastic as well. They were very friendly and always had warm greetings. The people at the front, at the buffet, and the cleaning staff always were happy to say hi and answer any questions. Comfort: thankfully, it was also a comfortable stay! Everything from the bed, to the bathroom, to the sheer sounds. I’ve stayed in nice looking hotels that had run-down AC units or loud guests. Everything worked and it worked well.
Stayed 6 nights in Aug 2025

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and very welcoming staff
Stayed 4 nights in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel! Easy check-in and check-out, very clean, and comfortable. Near popular spots, but nice and quiet
Stayed 1 night in Aug 2025

10/10 Excellent

Stephane

Liked: Amenities, property conditions & facilities
Hotel was an excellent location. All the step was very helpful and polite and breakfast was also great value. I would recommend it again.
Stayed 9 nights in Aug 2025

8/10 Good

Hiroyuki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Yoshie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Emiretha

Stayed 4 nights in Jul 2025

10/10 Excellent

Parth

Stayed 7 nights in Aug 2025

10/10 Excellent

Jin Deng Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful that we can store the luggage with them before check in
Stayed 4 nights in Aug 2025

10/10 Excellent

Danna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing time staying here. I was able to check in late. Check in was super easy and fast. 1000000/10 would recommend.
Stayed 3 nights in Aug 2025

8/10 Good

hirotaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price
Stayed 2 nights in Aug 2025

8/10 Good

Hong

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 week stay

The staff were very helpful and friendly. I would stay here again.
Stayed 5 nights in Aug 2025

6/10 Okay

Sunshin

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025