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Hotel East 21 Tokyo

4.0 star property

Photo gallery for Hotel East 21 Tokyo

Indoor pool, seasonal outdoor pool
Lounge
Lounge
[Non-Smoking] Concept Room (Tokyo Skytree View)
Lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View map
6-3-3 Toyo, Koto-ku, Tokyo, Tokyo-to, 135-0016
  • Place, Kiba Park
    ‪4 min walk‬
  • Place, Tokyo Museum of Contemporary Art
    ‪11 min walk‬
  • Place, Kiyosumi Garden
    ‪6 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪38 min drive‬

Room options

View all photos for Deluxe Family Room-Non Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Deluxe Family Room-Non Smoking

  • Sleeps 4

View all photos for [Non-Smoking] Wide Single (19.5spm/ For 2 People)

Down duvets, desk, blackout curtains, iron/ironing board

[Non-Smoking] Wide Single (19.5spm/ For 2 People)

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for [Non-Smoking] Double Room

Down duvets, desk, blackout curtains, iron/ironing board

[Non-Smoking] Double Room

8.6 out of 10
Excellent
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for [Non-Smoking] Single Room

Down duvets, desk, blackout curtains, iron/ironing board

[Non-Smoking] Single Room

9.6 out of 10
Exceptional
(21 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for [Non-Smoking] Deluxe Twin Room (with 1 Extra bed and 1 Sofa Bed)

[Non-Smoking] Deluxe Twin Room (with 1 Extra bed and 1 Sofa Bed)

[Non-Smoking] Deluxe Twin Room (with 1 Extra bed and 1 Sofa Bed)

9.0 out of 10
Wonderful
(8 reviews)
  • 35 sq m
  • Sleeps 6
  • 3 Single Beds and 1 Single Sofa Bed

View all photos for [Non-Smoking] Standard Twin Room with Extra bed (For 3 People)

Down duvets, desk, blackout curtains, iron/ironing board

[Non-Smoking] Standard Twin Room with Extra bed (For 3 People)

8.4 out of 10
Very good
(20 reviews)
  • 27 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for [Non-Smoking] Twin Room

Down duvets, desk, blackout curtains, iron/ironing board

[Non-Smoking] Twin Room

8.4 out of 10
Very good
(16 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for [Non-Smoking] Suite (City View)

[Non-Smoking] Suite (City View)

[Non-Smoking] Suite (City View)

  • City view
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for [Non-Smoking] Japanese Style Room (54sqm) (For 4 People)

Down duvets, desk, blackout curtains, iron/ironing board

[Non-Smoking] Japanese Style Room (54sqm) (For 4 People)

8.0 out of 10
Very good
(1 review)
  • City view
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons

View all photos for [Non-Smoking] Deluxe Family Twin Room (with 1 Extra bed + 1 Sofa bed)

[Non-Smoking] Deluxe Family Twin Room (with 1 Extra bed + 1 Sofa bed)

[Non-Smoking] Deluxe Family Twin Room (with 1 Extra bed + 1 Sofa bed)

8.6 out of 10
Excellent
(4 reviews)
  • 34 sq m
  • Sleeps 6
  • 3 Single Beds and 1 Single Sofa Bed

View all photos for [Non-Smoking] Concept Room (Tokyo Skytree View)

[Non-Smoking] Concept Room (Tokyo Skytree View)

[Non-Smoking] Concept Room (Tokyo Skytree View)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for [Non-Smoking] Deluxe Double Room

Down duvets, desk, blackout curtains, iron/ironing board

[Non-Smoking] Deluxe Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for [Non-Smoking] Business Single (15sqm/ For 2 People), 1 single bed

Down duvets, desk, blackout curtains, iron/ironing board

[Non-Smoking] Business Single (15sqm/ For 2 People), 1 single bed

8.6 out of 10
Excellent
(4 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for [Non-Smoking] Superior Twin Room with Extra Bed (Available Only 1 room on the same floor)

[Non-Smoking] Superior Twin Room with Extra Bed (Available Only 1 room on the same floor)

[Non-Smoking] Superior Twin Room with Extra Bed (Available Only 1 room on the same floor)

8.8 out of 10
Excellent
(3 reviews)
  • 31 sq m
  • Sleeps 5
  • 3 Single Beds

View all photos for Standard Double Room Non-Smoking(2 Adult)

Down duvets, desk, blackout curtains, iron/ironing board

Standard Double Room Non-Smoking(2 Adult)

  • Sleeps 2

View all photos for Deluxe Double Room Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Deluxe Double Room Non-Smoking

  • Sleeps 2

View all photos for [Non-Smoking] Superior Twin Room (For 2 People) (Available Only 1 room on the same floor)

Down duvets, desk, blackout curtains, iron/ironing board

[Non-Smoking] Superior Twin Room (For 2 People) (Available Only 1 room on the same floor)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for [Non-Smoking] Superior Twin Room (Single Use) (Available Only 1 room on the same floor)

Down duvets, desk, blackout curtains, iron/ironing board

[Non-Smoking] Superior Twin Room (Single Use) (Available Only 1 room on the same floor)

  • Sleeps 2
  • 2 Single Beds

View all photos for [Non-Smoking] Deluxe Double Room (Single Use)

Down duvets, desk, blackout curtains, iron/ironing board

[Non-Smoking] Deluxe Double Room (Single Use)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for [Non-Smoking] Deluxe Twin Room (For 2 People)

[Non-Smoking] Deluxe Twin Room (For 2 People)

[Non-Smoking] Deluxe Twin Room (For 2 People)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Single Beds

View all photos for [Non-Smoking] Deluxe Twin Room with Extra Bed (For 3 People)

[Non-Smoking] Deluxe Twin Room with Extra Bed (For 3 People)

[Non-Smoking] Deluxe Twin Room with Extra Bed (For 3 People)

  • Sleeps 3
  • 2 Single Beds

View all photos for [Non-Smoking] Standard Double (Single Use)

Down duvets, desk, blackout curtains, iron/ironing board

[Non-Smoking] Standard Double (Single Use)

  • Sleeps 2
  • 1 Double Bed

View all photos for [Non-Smoking] Standard Twin Room (Single Use)

Down duvets, desk, blackout curtains, iron/ironing board

[Non-Smoking] Standard Twin Room (Single Use)

  • Sleeps 2
  • 2 Single Beds

View all photos for [Non-Smoking] Japanese Style Room (54sqm) (For 2 People)

Down duvets, desk, blackout curtains, iron/ironing board

[Non-Smoking] Japanese Style Room (54sqm) (For 2 People)

  • Sleeps 4
  • 2 Single Futons

View all photos for [Non-Smoking] Japanese Style Room (54sqm) (For 3 People)

Down duvets, desk, blackout curtains, iron/ironing board

[Non-Smoking] Japanese Style Room (54sqm) (For 3 People)

  • Sleeps 3
  • 3 Single Futons

View all photos for [Non-Smoking] Deluxe Family Twin Room (For 2 People)

Down duvets, desk, blackout curtains, iron/ironing board

[Non-Smoking] Deluxe Family Twin Room (For 2 People)

  • Sleeps 4
  • 2 Single Beds

View all photos for [Non-Smoking] Deluxe Family Twin Room with Extra bed (For 3 People)

Down duvets, desk, blackout curtains, iron/ironing board

[Non-Smoking] Deluxe Family Twin Room with Extra bed (For 3 People)

  • Sleeps 5
  • 2 Single Beds

View all photos for [Non-Smoking] Business Single Room

Down duvets, desk, blackout curtains, iron/ironing board

[Non-Smoking] Business Single Room

8.6 out of 10
Excellent
(7 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for [Non-Smoking] Wide Single Room

Down duvets, desk, blackout curtains, iron/ironing board

[Non-Smoking] Wide Single Room

8.6 out of 10
Excellent
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Deluxe Triple Room Non Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Deluxe Triple Room Non Smoking

  • Sleeps 3

View all photos for Suite Room Non Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Suite Room Non Smoking

  • Sleeps 2

View all photos for Business Single Room Non Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Business Single Room Non Smoking

  • Sleeps 1

View all photos for Business Single Room Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Business Single Room Smoking

  • Sleeps 1

View all photos for Semi Double Room Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Semi Double Room Non-Smoking

  • Sleeps 2

View all photos for Superior Twin Room Non-Smoking (2 Adult)

Down duvets, desk, blackout curtains, iron/ironing board

Superior Twin Room Non-Smoking (2 Adult)

  • Sleeps 2

View all photos for Semi Double Room Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Semi Double Room Smoking

  • Sleeps 2

View all photos for Hollywood Twin Room Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Hollywood Twin Room Non-Smoking

  • Sleeps 2

View all photos for Superior Twin Room With Extra Bed Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Superior Twin Room With Extra Bed Non-Smoking

  • Sleeps 3

View all photos for Standard Twin Room Non-Smoking(2 Adult)

Down duvets, desk, blackout curtains, iron/ironing board

Standard Twin Room Non-Smoking(2 Adult)

  • Sleeps 2

View all photos for Tokyo Skytree Side Semi-Double Room Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Tokyo Skytree Side Semi-Double Room Non-Smoking

  • Sleeps 2

View all photos for Standard Single Room Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Standard Single Room Non-Smoking

  • Sleeps 1

View all photos for Standard Twin Room With Extra Bed Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Standard Twin Room With Extra Bed Non-Smoking

  • Sleeps 3

View all photos for Concept Room Non Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Concept Room Non Smoking

  • Sleeps 2

View all photos for Deluxe Twin Room Non-Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Deluxe Twin Room Non-Smoking

  • Sleeps 2

View all photos for Japanese Style Room Non Smoking

Bathroom

Japanese Style Room Non Smoking

  • Sleeps 4

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About the area

Tokyo

A stay at Hotel East 21 Tokyo places you in the heart of Tokyo, within a 5-minute drive of Kiyosumi Garden and KidZania Tokyo. .This hotel is 2.8 mi (4.5 km) from Tokyo Skytree and 3.7 mi (5.9 km) from Sensoji Temple.

What's nearby

  • Kiba Park - 4 min walk - 0.4 km
  • Tokyo Museum of Contemporary Art - 11 min walk - 0.9 km
  • Edagawa 3-chome Park - 5 min drive - 2.4 km
  • Sumida River - 6 min drive - 3.0 km
  • Kiyosumi Garden - 6 min drive - 2.4 km

Getting around

  • Kinshicho Station - 3 min drive
  • Toyocho Station - 8 min walk
  • Haneda Airport (HND) - 37 min drive

Restaurants

  • ‪サイゼリヤ - ‬1 min walk
  • ‪鳥貴族東陽町駅前店 - ‬7 min walk
  • ‪NILAA RESTAURANT ニラー 南インド料理 - ‬6 min walk
  • ‪ゆで太郎 - ‬5 min walk
  • ‪フォルクス - ‬2 min walk

About this property

Hotel East 21 Tokyo

Hotel with 4 restaurants, near Kiyosumi Garden
Hotel East 21 Tokyo offers 394 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.

Guests under 18 years old are not allowed in the fitness facility.

Make yourself at home in one of the 394 air-conditioned rooms featuring refrigerators. Complimentary wired and wireless internet access is available. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as desks and electric kettles.
Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Enjoy French cuisine at Brasserie Harmony, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. This hotel has 7 meeting rooms available for events. A train station drop-off service is provided at no charge at scheduled times, and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Brasserie Harmony - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.
Toen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Sazanka - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Kiba Teppanyaki - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Un Bakery Shop - This café serves light fare only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 8:00 AM to 4:00 PM at scheduled times
  • Free train station drop-off shuttle from 7:00 AM to noon
  • Train station shuttle at scheduled times
  • Parking on site (JPY 1,500 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 3,630 for adults and JPY 1,500 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Brasserie Harmony
  • Kiba Teppanyaki
  • Sazanka
  • Toen
  • Un Bakery Shop

Things to do

  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 7 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 21 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Children ages 0-3 are not permitted in the seasonal outdoor pool. Access to the night pool is available for guests ages 16 and older only.
This property offers airport shuttle pickup and drop off service from Haneda and Narita Airport.
Check-in times vary by room type. Guests booked in room types indicating 9 PM check-in should arrive at that time.
Meals are not included in the room rate for children ages 6 and younger included in the reservation.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3630 for adults and JPY 1500 for children
  • Airport shuttle fee: JPY 1200 per person (one-way)
  • Airport shuttle fee per child: JPY 600 (one-way), (from 6 to 12 years old)
  • Self parking fee: JPY 1500 per night (in/out privileges)
  • Facilities fee: JPY 10000 per person and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children aged 3 and under are not permitted in the seasonal outdoor pool.
The seasonal outdoor pool is open from 10 AM-5 PM (last entry by 4 PM), July 19 - August 31, 2025, and 1-5 PM (last entry by 4 PM), September 1-30, 2025. The seasonal outdoor pool is open only to guests aged 16 and older from 6-10 PM (last entry by 9 PM), June 28-September 30, 2025.
Health club facilities (indoor pool, fitness center, sauna, spa tub) are available only to members (surcharge; must be age 18 or older). Guests who wish to access these facilities must pay an initial health club member fee as well as the yearly membership fee. Non-members are not permitted to use the health club facilities.

We should mention

The seasonal pool will be open from July to September
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

East 21 Tokyo
Hotel East 21 Tokyo
Tokyo East 21
Tokyo East 21 Hotel
Hotel East 21
East 21 Tokyo Koto
East 21 Tokyo Hotel
Hotel East 21 Tokyo Japan
Hotel East 21 Tokyo Hotel
Hotel East 21 Tokyo Tokyo
Hotel East 21 Tokyo Hotel Tokyo

Hotel East 21 Tokyo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 608 out of 1000 reviews
Rating 8 - Good. 284 out of 1000 reviews
Rating 6 - Okay. 74 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and accommodating and helped me out when asked. Hotel services were fast, on time, and the cleaning service was immaculate. They replace anything you need in your room like emptying trash, replacing towels, and changing bed sheets if desired. The property also offers restaurants and a shopping center which helped whenever I need to buy small amenities that I had forgotten at home. I would be willing to stay here again and I recommend this to anyone, tourist or local. The location is further away from the inner city so it's more quiet and there are plenty more stores around the block if needed. It is also an convenient short walk to Toyocho station to connect to other trains.
Stayed 6 nights in Oct 2025

8/10 Good

Maria, Pico Rivera

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is very beautiful. I was a big disappointment in how outdated the rooms are and how the fact that there’s a 2000 yen fee to use the fitness facilities. I booked the hotel thinking it was included. Also, the train is a 10-15 min walk from the hotel which is bit far on a long day.
Stayed 3 nights in Oct 2025

10/10 Excellent

Corey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot close to the station, and easy to find your way around as first time visitors, nice staff and great view of the sky tree
Stayed 6 nights in Oct 2025

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly
Stayed 8 nights in Oct 2025

10/10 Excellent

Christopher

Stayed 6 nights in Sep 2025

10/10 Excellent

Kumi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went smooth from check in to out. The publuc transportation isn't the best. Other than that this hotel is one of the best value hotels around Tokyo.
Stayed 1 night in Sep 2025

10/10 Excellent

nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i would definitely stay here again as the price was good, the amenities were great, & the service was impeccable.
Stayed 1 night in Sep 2025

8/10 Good

Darwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Western feel
Stayed 4 nights in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 6 nights in Sep 2025

8/10 Good

David

Stayed 6 nights in Sep 2025

10/10 Excellent

FILOMENA, ANGRA

Travelled with family
Liked: Cleanliness
Loved it
Stayed 13 nights in Jun 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As described
Stayed 1 night in Aug 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here several times and other hotels in the same chain and I like this hotel as I don't need to be in the centre of Tokyo and there is everything I need nearby including the pool and the gym. Plus the airport limousines stop there.
Stayed 7 nights in Aug 2025

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
An absolutely beautiful hotel! The staff was extremely professional at their job. The room was cleaned immaculately! I would never stay here again. I was charged 45 USD to spend 50 minutes at a swimming pool in the rain. Had I known it was $45, had I known the dayshift did not roll into the night shift, I would not have gone to the pool. The pool is beautiful. But this situation tainted my opinion of the hotel and I was happy to leave.
Stayed 6 nights in Aug 2025

10/10 Excellent

Jenna

Stayed 9 nights in Jul 2025

4/10 Poor

Roberta

Travelled with family
Disliked: Cleanliness
Defined outdated hotel. Both room and hotel. Pool is nice but also could use some cosmetic retouch. Note that there is a fee for outdoor pool of 6000 per person and a separate fee for indoor facilities. Expedia wrongly advertise 2000 yen per person all facilities so the property honored that for us, but if I had to pay the real amount asked it won't be worth a stay. All in all will never go there again:)
Stayed 3 nights in Aug 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in good location with very helpful staff. Really nice rooms. Good transport links for exploring the city. Really nice neighbourhood with some great restaurants. Close to a 7-Eleven. Also has a convenient Disney transfer coach for guests.
Stayed 5 nights in Jul 2025

8/10 Good

Hang

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great, and the room was clean and overall it was nice
Stayed 4 nights in Jul 2025

8/10 Good

Ibtissem

Stayed 2 nights in Jul 2025

6/10 Okay

Maria

Liked: Cleanliness, staff & service

Too pricey for the offered service

Great breakfast and cleaning, that's it what is good. Room is big but furniture is old and not enough storage despite the quiet big room size! Staff knowledge of English is quite poor.. I stayed at 3 star hotel and people there knew English better. Location is quite but to see most iconic places will require some travel, there is not much nearby. You need to pay for almost everything.
Stayed 5 nights in Jul 2025

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Jul 2025

10/10 Excellent

Leon

Travelled with family
Liked: Amenities
Great breakfast and staff
Stayed 7 nights in Jun 2025

2/10 Terrible

kamila

Liked: Cleanliness
Disliked: Amenities
Expedia should inform there guest that the swimming pool charges guest 20,000 yen per person from 1pm to 5pm only. What a rip off. Expedia should be aware of this and but on their website that a surcharge to use pool applies.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ian

Extremely nice ho
Stayed 13 nights in May 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Location is conveniently close to transportation, grocery store, and convenience stores, as well as restaurants. The area is spacious where you can relax outside the hotel and just take in the view. My family and I enjoyed this hotel the most. The buffet breakfast is phenomenal. We could not believe the quality of food they offered with wide range of choices. The traditional Japanese rooms were adorable.
Stayed 4 nights in Jun 2025