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HOTEL MYSTAYS Ueno East

3.0 star property

Photo gallery for HOTEL MYSTAYS Ueno East

Reception
Hallway
Exterior
Breakfast served
Premium bedding, down duvets, desk, blackout curtains

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View map
5-5-6 Higashiueno, Taito-ku, Tokyo, Tokyo-to, 110-0015
  • Place, Ueno Park
    ‪7 min walk‬
  • Place, Sensoji Temple
    ‪18 min walk‬
  • Place, Tokyo Skytree
    ‪7 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪35 min drive‬

Room options

View all photos for Standard Semi Double, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Semi Double, Non Smoking

7.0 out of 10
Good
(14 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Double Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Double Room, Non Smoking

  • 11 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Superior Double Room, Non Smoking

7.0 out of 10
Good
(12 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Queen, Non Smoking

Property amenity

Standard Queen, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking

Property amenity

Standard Twin Room, Non Smoking

7.0 out of 10
Good
(8 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Triple Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Triple Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 6
  • 3 Large Twin Beds

View all photos for Standard Double Room, Non Smoking (Eco Plan - No Cleaning Service)

Premium bedding, down duvets, desk, blackout curtains

Standard Double Room, Non Smoking (Eco Plan - No Cleaning Service)

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Queen, Non-Smoking (Eco Plan - No Cleaning Service)

Property amenity

Standard Queen, Non-Smoking (Eco Plan - No Cleaning Service)

8.0 out of 10
Very good
(2 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Semi Double, Non-Smoking (Eco Plan - No Cleaning Service)

Premium bedding, down duvets, desk, blackout curtains

Standard Semi Double, Non-Smoking (Eco Plan - No Cleaning Service)

8.0 out of 10
Very good
(1 review)
  • 11 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Triple Room, Non Smoking (Eco Plan - No Cleaning Service)

Premium bedding, down duvets, desk, blackout curtains

Standard Triple Room, Non Smoking (Eco Plan - No Cleaning Service)

  • 28 sq m
  • Sleeps 6
  • 3 Large Twin Beds

View all photos for Standard Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

Property amenity

Standard Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Non Smoking (Eco Plan - No Cleaning Service)

Premium bedding, down duvets, desk, blackout curtains

Superior Double Room, Non Smoking (Eco Plan - No Cleaning Service)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Tokyo

With a stay at HOTEL MYSTAYS Ueno East in Tokyo (Taito), you'll be within a 5-minute drive of Sensoji Temple and Tokyo Skytree. .This hotel is 0.5 mi (0.9 km) from Ueno Park and 2.2 mi (3.5 km) from Tokyo Dome.

What's nearby

  • Ueno Park - 7 min walk - 0.7 km
  • Tokyo National Museum - 12 min walk - 1.1 km
  • Sensoji Temple - 18 min walk - 1.5 km
  • Tokyo Dome - 7 min drive - 4.0 km
  • Tokyo Skytree - 7 min drive - 4.4 km

Getting around

  • Inaricho Station - 3 min walk
  • Keisei-Ueno Station - 12 min walk
  • Narita Intl. Airport (NRT) - 65 min drive

Restaurants

  • ‪マクドナルド - ‬3 min walk
  • ‪カフェ・ベローチェ - ‬3 min walk
  • ‪日高屋 - ‬3 min walk
  • ‪おわん - ‬3 min walk
  • ‪American Diner ANDRA - ‬3 min walk

About this property

HOTEL MYSTAYS Ueno East

Hotel with a restaurant, near Sensoji Temple
HOTEL MYSTAYS Ueno East offers 150 air-conditioned accommodations with coffee/tea makers and slippers. Beds feature down comforters and premium bedding. LED televisions come with satellite channels and pay movies.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Make yourself at home in one of the 150 air-conditioned rooms featuring refrigerators and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Enjoy a satisfying meal at 朝食レストラン serving guests of HOTEL MYSTAYS Ueno East. Buffet breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
朝食レストラン - This restaurant serves breakfast only. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (JPY 1,600 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,760 for adults and JPY 1,210 for children
  • A restaurant

Restaurants on site

  • 朝食レストラン

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 9 floors
  • Built in 1991
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:00 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1760 for adults and JPY 1210 for children
  • Covered self parking fee: JPY 1600 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chisun
Chisun Hotel
Chisun Hotel Ueno
Chisun Ueno
Chisun Ueno Hotel
Hotel Chisun
Hotel Chisun Ueno
Ueno Chisun Hotel
Chisun Hotel Taito
Chisun Hotel Ueno Tokyo, Japan
Hotel UENO EAST
Hotel Ueno East Tokyo, Japan
HOTEL MYSTAYS
MYSTAYS Ueno East
MYSTAYS
HOTEL MYSTAYS Ueno East Tokyo Japan
HOTEL MYSTAYS Ueno East Tokyo
HOTEL MYSTAYS Ueno East Tokyo
MYSTAYS Ueno East Tokyo
MYSTAYS Ueno East
Hotel HOTEL MYSTAYS Ueno East Tokyo
Tokyo HOTEL MYSTAYS Ueno East Hotel
Hotel HOTEL MYSTAYS Ueno East
Hotel UENO EAST
Chisun Hotel Ueno
HOTEL MYSTAYS Ueno East Hotel
HOTEL MYSTAYS Ueno East Tokyo
HOTEL MYSTAYS Ueno East Hotel Tokyo

HOTEL MYSTAYS Ueno East Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 316 out of 1000 reviews
Rating 8 - Good. 443 out of 1000 reviews
Rating 6 - Okay. 165 out of 1000 reviews
Rating 4 - Poor. 51 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room but great location and friendly staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Marcelo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was amazing! The service was great and the food was pretty good as well. For traveling, I’ll be sure to return here!
Stayed 4 nights in Jul 2025

8/10 Good

Maria, Saskatoon

Liked: Cleanliness, staff & service
Staff were very friendly, location is quiet and felt safe. About 12 min walk to Ueno station. Would stay here again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Zhao

Stayed 1 night in Jul 2025

2/10 Terrible

Nimit

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Terrible experience. Aircon not cooling room down after 2 hours inside room. Hotel provided clock / room temperature showing 23 degree. Upon checking with reception, they said set aircon dial to high which is just fan dial no temperature setting in room. If that doesn’t work, open window of room or can borrow fan. It’s terrible for aircon to not work when outside temperature during day is 33 humid and nights are 23.
Stayed 1 night in Jun 2025

8/10 Good

Abraham

Stayed 2 nights in Jun 2025

8/10 Good

Tanya Marie

Liked: Cleanliness, amenities, property conditions & facilities
Great location within walking distance of Ueno station (JR lines) and Inaricho (Tokyo subway). Able to leave bags before and after check in, these are stored in the lobby. Check in process was simple and quick, did have to pay a city tax on check in (either cash or card was accepted). Room and bathroom were clean and functional and good range of amenities provided.
Stayed 2 nights in May 2025

10/10 Excellent

Parwinderpal

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Easily accessible nd connected to evry corner of city
Stayed 3 nights in Jun 2025

8/10 Good

Legeinia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to station and Family Mart
Stayed 1 night in Jun 2025

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for access to Ueno, Asakusa areas and transportation to other areas
Stayed 4 nights in May 2025

10/10 Excellent

Kaori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No complaints w

Another friendly staff, clean place! Location was nice as it was just off the busy road, so it was quiet, but convenient location to walk to places and to take the train. I liked the Eco option when I was booking the room, but they brought new towels every day anyway.
Stayed 2 nights in May 2025

8/10 Good

Sakda

Stayed 3 nights in May 2025

10/10 Excellent

Jastin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint and calm neighborhood, with lots of good food options nearby! Very walkable and easy to get around in! A train station away from all the places you would like to see. Highly recommend!
Stayed 4 nights in Apr 2025

10/10 Excellent

Jacky

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall experience during my 6 night stay at this hotel. It is conveniently located near 2 stations. Our room is very spacious for Tokyo. Staff is also very friendly and knowledgable.
Stayed 6 nights in Apr 2025

8/10 Good

Man Yee

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staffs
Stayed 2 nights in Apr 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay! First time in Japan and it was our second week when we stayed here in Tokyo. Great hotel very safe, quiet, and convenient. Walking distance to a lot of attractions and close to our favorite line which was the Ginza line, it took us to all the other major cities in Tokyo. Pleasant stay, staff very polite and nice! Also were kind enough to hold luggage after checkout time so we can explore a little more before we left home. Would stay here again! I was traveling with my partner and we stayed in a double bed which fit us perfect!
Stayed 5 nights in Apr 2025

10/10 Excellent

Griffin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

8/10 Good

Calvin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the subway. A little walk to the JR Ueno station and Keisei Skyliner. No AC in winter, only central heating.
Stayed 3 nights in Mar 2025

8/10 Good

Gerrad

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice simple hotel close to train lines and plenty of dining options in walking distance
Stayed 4 nights in Mar 2025

8/10 Good

tan nam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
S
Stayed 1 night in Feb 2025

6/10 Okay

TJ

Travelled with group
Liked: Staff & service
We enjoyed our stay in this property. The room was tiny for what we paid for, and room/bathroom needs updating. Nevertheless, it was a somewhat comfortable stay. We love that it was close to the Ginza Line, and Ueno station was a 10 minute walk. Lots of cool restaurants and convenience stores around
Stayed 5 nights in Feb 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Qube

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Room need renovation

10/10 Excellent

Andrea

Travelled with group
Liked: Amenities
Lovely stay
Stayed 7 nights in Jan 2025

6/10 Okay

sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024