With a stay at The Star Hotel in Southampton (Southampton City Centre), you'll be a 1-minute drive from WestQuay Shopping Centre and 5 minutes from Southampton Cruise Terminal. .This hotel is 6.3 mi (10.2 km) from New Forest National Park and 9.6 mi (15.4 km) from Paultons Family Theme Park - Home of Peppa Pig World.
What's nearby
Tudor House and Garden - 3 min walk - 0.3 km
WestQuay Shopping Centre - 5 min walk - 0.4 km
Mayflower Park - 6 min walk - 0.5 km
St. Mary's Stadium - 13 min walk - 1.1 km
Mayflower Theatre - 14 min walk - 1.2 km
Getting around
Southampton Central Station - 17 min walk
Southampton (SOU) - 21 min drive
Restaurants
The Standing Order - 1 min walk
Coriander Lounge - 1 min walk
Costa Coffee - 2 min walk
All Bar One - 4 min walk
Poppins - 2 min walk
About this property
The Star Hotel
Hotel with a restaurant, 4-minute walk to WestQuay Shopping Centre
The Star Hotel offers 44 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. This Southampton hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Make yourself at home in one of the 44 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as desks and coffee/tea makers.
Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.
At The Star Hotel, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. This hotel has 3 meeting rooms available for events. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 10:30 AM.
The Star Hotel has a restaurant on site.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Parking on site (GBP 7 per day)
Limited on-site self parking
Food and drink
English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 9.95 for adults and GBP 5.95 for children
A bar/lounge
A restaurant
Family friendly
Laundry facilities
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
3 meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
1 building
4 floors
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Towels provided
Entertainment
TV
Food and drink
Coffee/tea maker
Electric kettle
More
Desk
Heating
Individual decor
Individual furnishings
Iron/ironing board on request
Phone
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The bedroom in the Small Double Room and Standard Single Room type is accessible by 1 flight of stairs.
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for GBP 25.0 per day
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: GBP 50 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Fee for English breakfast: approximately GBP 9.95 for adults and GBP 5.95 for children
Self parking fee: GBP 7.00 per day
Rollaway bed fee: GBP 25.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property is also known as
Star Hotel Southampton
Star Southampton
The Star Hotel Hotel
The Star Hotel Southampton
The Star Hotel Hotel Southampton
The Star Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 350 out of 1000 reviews
10 - Excellent
350
Rating 8 - Good. 338 out of 1000 reviews
8 - Good
338
Rating 6 - Okay. 173 out of 1000 reviews
6 - Okay
173
Rating 4 - Poor. 79 out of 1000 reviews
4 - Poor
79
Rating 2 - Terrible. 60 out of 1000 reviews
2 - Terrible
60
8.0/10
Cleanliness
8.6/10
Staff & service
7.0/10
Amenities
7.0/10
Property conditions & facilities
Reviews
10/10 Excellent
Patricia e
13 Nov 2025
Liked: Cleanliness, staff & service, amenities
Spacious, comfortable room and very helpful staff.
Great value. I've stayed here a few times.
Patricia e
Stayed 1 night in Nov 2025
10/10 Excellent
Jonathan
Business traveller
13 Nov 2025
Liked: Cleanliness, staff & service, amenities
Very old building. If you like hotels with charm & Character this is the hotel. Breakfast is break also. Good location for central town.
Jonathan
Stayed 1 night in Nov 2025
6/10 Okay
Janet
12 Nov 2025
Liked: Cleanliness, staff & service
Disliked: Amenities
The room was very tired furniture tatty, bathroom very dated but both clean. The general appearance of the hotel was run down.
The staff were pleasant and courteous and breakfast good value.
This is a great old hotel. We love older establishments for their richness in history. We don’t prefer cookie cutter hotels as much, at all. This is a charming place to stay. The staff was great but, Ceesay and Nwamme were especially kind and helpful. They’re both certainly an asset to the hotel. D
Dianne
Stayed 1 night in Oct 2025
10/10 Excellent
Diana
10 Nov 2025
Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff and great value.
Diana
Stayed 1 night in Nov 2025
8/10 Good
David
8 Nov 2025
Liked: Cleanliness, staff & service
A little bit weathered but staff were friendly and helpful
David
Stayed 1 night in Oct 2025
10/10 Excellent
Tony
7 Nov 2025
Liked: Cleanliness, staff & service, amenities
Room was very good. Shower great.in room 55 but on second floor. Centally located. Stayed here on numorous occasions. Will be back.
Older room with basic necessities. Convenient location for Cruise ship departure. Good breakfast.
GARY
Stayed 1 night in Oct 2025
10/10 Excellent
Steve
3 Nov 2025
Liked: Cleanliness, staff & service, room comfort
Steve
Stayed 2 nights in Oct 2025
6/10 Okay
George
2 Nov 2025
Liked: Cleanliness, staff & service, amenities
Overall the room was in good condition, there is however a lack of good ventilation. Our window opened into a narrow passage between buildings with little air flow.
The pillows were horrendous. It was like sleeping on a bag of foam balls.
We had a lovely warm welcome, what a beautiful historic building. We just loved the whole atmosphere of this hotel. It was centrally located as well, making it easy to see Southampton without a vehicle.
Justine
Stayed 2 nights in Oct 2025
10/10 Excellent
Andrew
31 Oct 2025
Andrew
Stayed 1 night in Oct 2025
10/10 Excellent
Lord Simon
29 Oct 2025
Lord Simon
Stayed 1 night in Oct 2025
8/10 Good
Toni
Travelled with partner
28 Oct 2025
Liked: Staff & service
No lift/elevator, stairs steep. Quaint old building. Staff very accomadating.
Toni
Stayed 1 night in Oct 2025
10/10 Excellent
Simon
27 Oct 2025
Liked: Amenities
Great but small rooms
Simon
Stayed 1 night in Oct 2025
10/10 Excellent
Robert
26 Oct 2025
Robert
Stayed 1 night in Oct 2025
8/10 Good
Geoff
Travelled with partner
25 Oct 2025
Liked: Amenities
Check in later than expected at 2.30pm. Otherwise a convenient and pleasant place to stay.
Continental breakfast simple but adequate.
Room tidy and quiet.
Nice place. Close to pier for our cruise, so convenient location. Many stores within walking distance. Lift broken so not good if you have luggage. Would stay again but with less luggage.