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Sofitel London Heathrow

Photo gallery for Sofitel London Heathrow

Exterior
English breakfast for a fee on weekdays
Indoor pool
A person in a white bikini in a pool with a tiled wall and a potted plant in the background.
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Terminal 5, London Heathrow Airport, West Drayton, England, TW6 2GD
  • Place, Thorney Park
    ‪5 min drive‬
  • Place, Thames River
    ‪6 min drive‬
  • Place, Thames Path
    ‪6 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪9 min drive‬

Room options

View all photos for Classic Twin Room, 2 Single Beds

A hotel room with a large bed, a desk, a chair, and a mirror.

Classic Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(160 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Classic Room, 1 Queen Bed

9.2 out of 10
Wonderful
(671 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Club Suite, 1 Bedroom (Prestige - with lounge access)

Club Suite, 1 Bedroom (Prestige - with lounge access)

Club Suite, 1 Bedroom (Prestige - with lounge access)

9.4 out of 10
Exceptional
(11 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed

Luxury Room, 1 King Bed

9.4 out of 10
Exceptional
(38 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

A hotel room with a large bed, a desk, a chair, and a mirror.

Superior Room, 2 Single Beds

9.2 out of 10
Wonderful
(21 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Luxury Room, 1 King Bed, Club lounge access (with lounge access)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Luxury Room, 1 King Bed, Club lounge access (with lounge access)

8.6 out of 10
Excellent
(18 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(188 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds

Family Room, 2 Double Beds

8.0 out of 10
Very good
(22 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Classic Room, 1 Queen Bed, Accessible

Classic Room, 1 Queen Bed, Accessible

Classic Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Superior Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room, 2 Single Beds

A hotel room with a large bed, a desk, a chair, and a mirror.

Luxury Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

Exterior
Staybridge Suites London Heathrow - Bath Road by IHG
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  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.6 out of 5, Wonderful, 1,390 reviews
The price is AU$175
includes taxes & fees
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About the area

West Drayton

Located in West Drayton (Heathrow Villages), Sofitel London Heathrow is within a 10-minute drive of Magna Carta Monument and Airport Bowl. .This luxury hotel is 6.1 mi (9.8 km) from Liquid Leisure and 6.2 mi (10 km) from Stockley Park.

What's nearby

  • Thorney Park - 5 min drive - 4.9 km
  • Thames River - 6 min drive - 6.2 km
  • Thames Path - 6 min drive - 6.2 km
  • Magna Carta Monument - 9 min drive - 8.2 km
  • Royal Holloway, University of London - 10 min drive - 9.5 km

Getting around

  • Heathrow Terminal 5 Station - 6 min walk
  • Station A Station - 16 min walk
  • Heathrow Airport (LHR) - 12 min drive

Restaurants

  • ‪Gordon Ramsay Plane Food - ‬11 min walk
  • ‪Pret A Manger - ‬10 min walk
  • ‪Wagamama - ‬10 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Giraffe - ‬10 min walk

About this property

Sofitel London Heathrow

Sofitel London Heathrow offers 605 accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 21-inch LCD televisions come with premium digital channels. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 605 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.
Don't miss out on recreational opportunities including a sauna and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Vivre, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 5:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in West Drayton? This hotel has 32292 square feet (3000 square meters) of space consisting of conference space and 45 meeting rooms. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge between 5:30 AM and 10:30 AM on weekdays.
Vivre - This restaurant serves breakfast and dinner. A children's menu is available. Reservations are required.
La Belle Epoque - This fine-dining restaurant serves dinner only. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Onsite parking available only on request
  • Secured, covered parking on site (GBP 40 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekday English breakfast available 5:30 AM to 10:30 AM for a fee: GBP 20 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • La Belle Epoque
  • Vivre

Things to do

  • 24-hour gym
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 32,292 square feet of conference space
  • 45 meeting rooms
  • Business centre

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 21-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in fee: GBP 90.00

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests are required to download the property's Accor Hotels mobile app before check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for GBP 35.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 20 per person
  • Covered self parking fee: GBP 40.00 per night
  • Early check-in fee: GBP 90.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Heathrow Sofitel

London Heathrow Sofitel

London Sofitel

London Sofitel Heathrow

Sofitel Heathrow

Sofitel Heathrow London

Sofitel London

Sofitel London Heathrow

Sofitel London Hotel

Sofitel London Hotel Heathrow

Sofitel London Heathrow Hotel West Drayton

Sofitel London Heathrow Hotel

Sofitel London Heathrow West Drayton

Sofitel London Heathrow West

Sofitel London Heathrow Hotel

Sofitel London Heathrow West Drayton

Sofitel London Heathrow Hotel West Drayton

Sofitel London Heathrow Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3276 out of 5071 reviews
Rating 8 - Good. 1025 out of 5071 reviews
Rating 6 - Okay. 436 out of 5071 reviews
Rating 4 - Poor. 173 out of 5071 reviews
Rating 2 - Terrible. 161 out of 5071 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Yvonne

The room was clean and very well resourced. It was quiet and comfortable.
Stayed 1 night in Feb 2026

10/10 Excellent

Abigail

Stayed 1 night in Feb 2026

4/10 Poor

C

Disliked: Amenities
Room was tired, no natural light, only instant coffee, no outlets next to bed, and the desk outlet set my adapter on fire (it’s been fine in countless other places). Super disappointing experience.
Stayed 1 night in Feb 2026

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Great, clean, comfortable hotel at Heathrow T5. Onsite restaurants are excellent and staff super helpful
Stayed 1 night in Jan 2026

2/10 Terrible

linda

Water was switched off for “scheduled maintenance’ at 10.30. Had we known this would happen we would have showered before breakfast. We were on a long haul flight and could not even wash our hands, let alone have a shower. Why did nobody tell us this was going to happen when we checked in? I understand that maintenance had to happen but just tell us, and we could have planned accordingly .
Stayed 1 night in Feb 2026

10/10 Excellent

Sue

Stayed 1 night in Feb 2026

10/10 Excellent

James

Stayed 1 night in Jan 2026

10/10 Excellent

Kuldeep, Amersham

Stayed 1 night in Feb 2026

10/10 Excellent

Jaya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, staff were courteous and polite
Stayed 1 night in Feb 2026

10/10 Excellent

Neil

Stayed 1 night in Jan 2026

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities
Lovely comfortable room, great service and nice amenities in the room. Highly recommend
Stayed 1 night in Feb 2026

6/10 Okay

Keith

Liked: Cleanliness, staff & service
Hotel had a very large conference on whilst we were there. This took precedence over other customers. Bars were heaving, conference people blocking all the corridors with drinks in their hands, shouting, laughing and generally having a good time at the expense of other guests. Shower in the room not working properly - reported to management. Food quality well below what we normally get a thus hotel. Shame.
Stayed 1 night in Feb 2026

10/10 Excellent

Lina

Liked: Cleanliness, staff & service
The hotel was an excellent choice for the stay before our morning flight. Would stay again.
Stayed 1 night in Jan 2026

8/10 Good

Ron

Location
Stayed 1 night in Jan 2026

10/10 Excellent

Mercedita

Stayed 1 night in Dec 2025

8/10 Good

Julie, Miami

Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and helpful and you cannot beat the location if you have an early flight from T5. I was only there for one night but would say that a major miss was that they did not have any plugs bedside. I don't want to have to get out of bed to access my devices.
Stayed 1 night in Feb 2026

10/10 Excellent

Jacinta

Liked: Cleanliness, amenities, property conditions & facilities
Very nice front desk reception, clean room, free upgrade but the main selling point gl me is proximity to departures. You can be there 5 montages leaving the room.
Stayed 1 night in Feb 2026

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient for an overnight layover!
Stayed 1 night in Jan 2026

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, property conditions & facilities
Yes
Stayed 1 night in Jan 2026

8/10 Good

Marlon

Stayed 1 night in Jan 2026

10/10 Excellent

BALASUBRAMANIAM, ABERDEEN

Stayed 1 night in Jan 2026

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities
Food options limited but close to the terminal, clean & friendly staff
Stayed 1 night in Jan 2026

8/10 Good

John, Philadelphia

Stayed 2 nights in Jan 2026

10/10 Excellent

charles

Stayed 1 night in Jan 2026

6/10 Okay

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Tv didn’t work properly and kept freezing. Some of the light switches didn’t work. Staff were very friendly and attentive
Stayed 1 night in Jan 2026