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Novotel York Centre

4.0 star property

Photo gallery for Novotel York Centre

Exterior
Exterior
Bar (on property)
Exterior
Family Double Room, 1 Queen Bed with Sofa bed

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Fishergate, York, England, YO10 4FD
  • Place, York Barbican
    ‪3 min walk‬
  • Place, Jorvik Viking Centre
    ‪8 min walk‬
  • Place, Shambles
    ‪9 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪53 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed with Sofa bed

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Executive Room, 1 Queen Bed with Sofa bed

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(53 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room

Superior Room

Superior Room

9.2 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

8.8 out of 10
Excellent
(60 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed

Junior Suite, 1 Queen Bed with Sofa bed

Junior Suite, 1 Queen Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double Room, 1 Queen Bed with Sofa bed

Family Double Room, 1 Queen Bed with Sofa bed

Family Double Room, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(25 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

York

With a stay at Novotel York Centre in York (Fishergate), you'll be within a 5-minute drive of Shambles and York Minster. .This hotel is 1.5 mi (2.4 km) from York Racecourse and 0.2 mi (0.4 km) from York Barbican.

What's nearby

  • York Barbican - 3 min walk - 0.3 km
  • Jorvik Viking Centre - 8 min walk - 0.7 km
  • York City Walls - 8 min walk - 0.7 km
  • Shambles - 9 min walk - 0.8 km
  • York Minster - 14 min walk - 1.2 km

Getting around

  • York (QQY-York Train Station) - 5 min drive
  • Leeds (LBA-Leeds Bradford) - 55 min drive

Restaurants

  • ‪The Postern Gate - ‬4 min walk
  • ‪Piccadilly Tap - ‬7 min walk
  • ‪The Masons Arms - ‬3 min walk
  • ‪Tabanco by Ambiente - ‬8 min walk
  • ‪Bison Coffee House - ‬6 min walk

About this property

Novotel York Centre

Novotel York Centre offers 146 accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with digital channels.

Bathrooms include shower/tub combinations and hair dryers. This York hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a sauna.
Make yourself at home in one of the 146 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include laptop-compatible safes and coffee/tea makers, and housekeeping is provided daily.
Enjoy recreational amenities such as an indoor pool and a sauna. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Enjoy international cuisine at Gourmet Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. Planning an event in York? This hotel has 2153 square feet (200 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Gourmet Bar - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 19 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Gourmet Bar

Things to do

  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,153 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Handrails in stairways
  • Lift
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1986
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 40
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 40
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18 per person
  • Self parking fee: GBP 19 per night
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 40 (subject to availability)
  • Late check-out fee: GBP 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel York Centre Hotel
Novotel Hotel
Novotel Hotel York Centre
Novotel York Centre
Accor York Centre
Hotel Novotel York
Novotel York Centre Hotel York
York Novotel
Novotel York Centre York
Novotel York Centre Hotel
Novotel York Centre Hotel York

Novotel York Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 531 out of 1001 reviews
Rating 8 - Good. 302 out of 1001 reviews
Rating 6 - Okay. 110 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Adam

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Ashleigh

Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff were lovely and made my friends birthday special
Stayed 2 nights in Dec 2025

6/10 Okay

Angela

Liked: Staff & service
Disliked: Cleanliness, amenities
Staff were lovely but the room itself (229) wasn't too good. The bed was rock hard, the mirror was all stained, the toilet roll holder was hanging off the wall, one towel had suspicious marks on it and the toilet roll was so cheap and dirty all on the side. Not what you'd really expect from a Novotel.
Stayed 1 night in Dec 2025

6/10 Okay

Nicola

Disliked: Staff & service, amenities
Outside frontage poorly maintained, dies not give good first impression. Reception staff not the friendliest, more checking everything is paid, car park etc., pushing breakfast at £15 each, last time it was awful, no thank you! Not welcoming, suited a purpose for us as visiting concert close by at Barbican. Done it twice now, won't stay again, kids and dogs everywhere too! 30 mins allocated slot in pool area, struggle to spend more than 10 mins as small and only a sauna as well as pool. Key card doesnt work on door, Receptionist has to check you're booked in before allowing you in! Room adequate 330, but worlds smallest toilet room and sewage smell from sink (read that too on previous reviews) obviously nothing done about it. Stains on carpet, bleach? Poor for a Novotel, expect better.
Stayed 2 nights in Dec 2025

10/10 Excellent

Cansu

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great family hotel! Only 15 mins to city center. Had a queen room with a sofa bed, very spacious comparing to other hotels with stayed before.
Stayed 2 nights in Dec 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and tidy. There were not enough outlets on the bed side of the room. Had to stretch cords from the TV side of the room too charge and run medical devices.
Stayed 3 nights in Dec 2025

6/10 Okay

Lekhbiro

Travelled with family
Liked: Staff & service
There was a funny smell coming from the sink in the bathroom smelt like the sewage which was disappointing
Stayed 3 nights in Dec 2025

10/10 Excellent

Alfredo S

Liked: Cleanliness, property conditions & facilities
The room was in great condition The staff was very friendly!
I’d like to say thank you and recognize Lilly pictured here with me in this photo. She was very sweet and kind. She offered many good suggestions for sightseeing and excellent recommendations for restaurants.
Stayed 9 nights in Dec 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Room very nice, the location is great for York centre. The bonus is the car park owned by the hotel plenty of space.
Stayed 1 night in Dec 2025

8/10 Good

Peter

Stayed 2 nights in Dec 2025

10/10 Excellent

andrea, Sheffield

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room with excellent service and breakfast
Stayed 1 night in Dec 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I've stayed at the York Novotel several times over the past few years. On the whole the hotel would rate excellent. The only reason i rate it down is the rock hard bed, but that is my preference. We had a meal in the hotel one night of the stay, the menu is somewhat limited but the food and service were excellent. The bed doesn't stop me returning. The hotel is very well situated for the cty centre.
Stayed 2 nights in Dec 2025

8/10 Good

Caren

Stayed 2 nights in Nov 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good staff, nice restraint/bar, very nice room
Stayed 3 nights in Nov 2025

6/10 Okay

Marta

Stayed 2 nights in Sep 2025

6/10 Okay

Rebecca

Liked: Cleanliness
Stayed 4 nights in Nov 2025

2/10 Terrible

Regimantas

Disliked: Staff & service
Stayed 2 nights in Nov 2025

8/10 Good

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Room clean and all staff very friendly
Stayed 2 nights in Nov 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Payton

Stayed 1 night in Nov 2025

10/10 Excellent

Christina Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! Everywhere was spotless, the room was cozy and the bed comfortable. I loved the pool, and was pleased there was a sauna in the room and that the pool had an in-built jacuzzi. Reception was nice and there were lots of local goodies on sale for a reasonable price. All the staff we encountered were really pleasant, friendly and helpful. There was a good range of decent meals in the bar lounge, the pizzas were exceptional! I was somewhat disappointed with breakfast, the hot food was overdone and tough. The fried eggs were solid, and the scrambled weren't very nice. However, there were plenty of other foods to choose from. The bread for the toast was lovely. We will most definitely go there again, we fully recommend it!
Stayed 3 nights in Nov 2025

10/10 Excellent

David

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Really nice stay, we booked 2 rooms and they were adjoining which was good, hotel lobby and bar are very nice spaces to be and the breakfast whilst a little expensive was excellent with loads of choice and good quality food, would definitely stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Katharine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, courteous staff. Nice pool and sauna. Restaurant and buffet breakfast really good.
Stayed 3 nights in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Very helpful receptionist at check in
Stayed 1 night in Nov 2025

8/10 Good

Chris

Liked: Staff & service, amenities
The staff were lovely, the breakfast was great and the swimming pool excellent.
Stayed 3 nights in Nov 2025