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The Cartwright Hotel - Union Square BW Premier Collection

3.0 star property

Photo gallery for The Cartwright Hotel - Union Square BW Premier Collection

Lobby sitting area
Lobby sitting area
Premium bedding, desk, laptop workspace, blackout curtains
Lobby sitting area
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
524 Sutter Street, San Francisco, CA, 94102
  • Place, Union Square
    ‪2 min walk‬
  • Place, SF Masonic Auditorium
    ‪3 min walk‬
  • Place, Westin St Francis Hotel Glass Elevators
    ‪3 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

Suite, 1 King Bed, Non Smoking, Refrigerator

Suite, 1 King Bed, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(3 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(60 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(24 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(23 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

8.2 out of 10
Very good
(30 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(68 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Non Smoking

  • 21 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Single Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 Single Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

Double and Single Room

  • Sleeps 3

1 King Bed, Non-Smoking, Work Desk, Wi-Fi

  • Sleeps 2

Double Room

  • Sleeps 2

Twin Room

  • Sleeps 2

View all photos for Accessible Single Room

Premium bedding, desk, laptop workspace, blackout curtains

Accessible Single Room

  • Sleeps 1

View all photos for Standard Room, 1 Single Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 Single Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Single Bed, Accessible, Non Smoking

Standard Room, 1 Single Bed, Accessible, Non Smoking

Standard Room, 1 Single Bed, Accessible, Non Smoking

  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 Single Bed, Non Smoking

  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • Sleeps 4
  • 1 King Bed

Guest Room With 1 Queen Bed, Non-Smoking, Pillowtop Bed, 40-Inch Lcd Television, High Speed Internet Access

  • Sleeps 2

1 Queen Bed, Non-smoking, High Speed Internet Access, Deluxe Furnishings

  • Sleeps 2

1 Single Bed, Non-Smoking, Work Desk, Wi-Fi

  • Sleeps 1

Accessible-Suite 1 King Bed, Mobility Accessible, Roll In Shower, Separate Bedroom, Sofabed, Work Desk, Non-Smoking

  • Sleeps 4

View all photos for King Suite

Bathroom

King Suite

  • Sleeps 4

Accessible King Suite

  • Sleeps 4

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About the area

San Francisco

Located in San Francisco (Union Square), The Cartwright Hotel - Union Square BW Premier Collection is within a 5-minute drive of Lombard Street and Oracle Park. .This hotel is 2.2 mi (3.5 km) from Pier 39 and 2.3 mi (3.8 km) from Chase Center.

What's nearby

  • Union Square - 2 min walk - 0.2 km
  • 450 Sutter Building - 2 min walk - 0.2 km
  • Marines Memorial Theater - 2 min walk - 0.2 km
  • SF Masonic Auditorium - 3 min walk - 0.3 km
  • Westin St Francis Hotel Glass Elevators - 3 min walk - 0.3 km

Getting around

  • Powell St & Sutter St Stop - 1 min walk
  • San Francisco Station - 3 min drive
  • San Francisco Intl. Airport (SFO) - 29 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Golden Gate Tap Room - ‬1 min walk
  • ‪7-Eleven - ‬1 min walk
  • ‪Pacific Cocktail Haven - ‬1 min walk
  • ‪Level III - ‬2 min walk

About this property

The Cartwright Hotel - Union Square BW Premier Collection

Hotel in San Francisco, near Lombard Street
The Cartwright Hotel - Union Square BW Premier Collection offers 114 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. 40-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Stay in one of 114 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and gift shops/newsstands. Additional features at this hotel include a fireplace in the lobby and a banquet hall.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Planning an event in San Francisco? This hotel has 1173 square feet (109 square meters) of space consisting of conference space and a meeting room.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 35 per night)

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,173 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lift
  • Portable bathtub seat
  • Portable shower seat
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Ceiling fan
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 35.00 per night (656 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cartwright Hotel
Cartwright Hotel Union Square BW Premier Collection
Cartwright Union Square
Cartwright Union Square Hotel
Hotel Cartwright
Hotel Cartwright Union Square
Cartwright Hotel San Francisco
Larkspur Union Square
Cartwright Hotel BW Premier Collection
Cartwright Union Square BW Premier Collection
Cartwright BW Premier Collection
The Cartwright Hotel Union Square BW Premier Collection
Cartwright Hotel Union Square
The Cartwright Hotel - Union Square BW Premier Collection Hotel

The Cartwright Hotel - Union Square BW Premier Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 599 out of 1003 reviews
Rating 8 - Good. 249 out of 1003 reviews
Rating 6 - Okay. 88 out of 1003 reviews
Rating 4 - Poor. 31 out of 1003 reviews
Rating 2 - Terrible. 36 out of 1003 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Kateryna

Stayed 2 nights in Oct 2025

8/10 Good

Jim, Wilmington

Liked: Cleanliness, amenities, property conditions & facilities
Friendly accommodating staff. Clean rooms. Great location. Doesn’t break the bank
Stayed 8 nights in Nov 2025

10/10 Excellent

Franchesca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! What a fantastic stay at The Cartwright Hotel! Located right in Union Square, it’s the perfect spot for exploring San Francisco. The staff were incredibly kind and welcoming to me and my daughter, and the hotel itself is beautifully maintained. The parking garage is absolutely worth it super convenient and easy access to every mode of transportation. Big kudos to the owners and team for running such a great place!
Stayed 3 nights in Nov 2025

6/10 Okay

Brenda

Business traveller
Disliked: Cleanliness, amenities
Staff are polite and friendly. The property smells weed in the hallway
Stayed 1 night in Nov 2025

10/10 Excellent

Shane

Stayed 3 nights in Oct 2025

6/10 Okay

Jin Kwan

Stayed 4 nights in Nov 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Older property with friendly helpful staff, clean rooms, and great location. I will stay here again.
Stayed 2 nights in Nov 2025

8/10 Good

Nancy, Pleasanton

Stayed 1 night in Jul 2025

8/10 Good

Errol

Stayed 1 night in Nov 2025

10/10 Excellent

Jerrod, atlanta

Stayed 5 nights in Oct 2025

2/10 Terrible

GRANT

Travelled with family, Travelled with pets
We have 2, small senior dogs. When we travel, they go with us. We specifically chose the Cartwright Hotel in San Francisco due to their website claiming they are "pet friendly". Our first day there, we checked in, got the dogs settled, and then left the hotel to see the sights. Upon returning to the hotel a few hours later, at approximately 6 pm, we found we had been locked out of our room. The front desk had done so because they said they did not have our phone number. They wanted to let us know that our dog was barking and another visitor had complained. The man at the front desk told us that our dogs could not be left unattended. He further advised that if it happened again, they would need to take action, to include contacting animal control. Not sure about you, but having our dogs seized and taken to the pound was not an option for us. We did not take a vacation to sit in the room with our dogs the entire time. And we feel it is an unreasonable expectation that we would take them everywhere we go. I requested a refund to avoid any further issues. The man at the front desk said we would be charged one night, but he would notify his management that we should receive a refund for the remaking few nights. We then checked out and went to an amazing (truly pet friendly) hotel, the Stay Pineapple. I filed a claim with Expedia, who did try to help us. Unfortunately, the Cartwright'management refused to issue any refund. If you have a dog, go elsewhere!
Stayed 4 nights in Oct 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities
Staff was super friendly and helpful, room was clean, and nice big street-view windows. It's an older building but the furniture and bathroom were updated. I can forgive not having a fridge in the room.
Stayed 3 nights in Nov 2025

10/10 Excellent

PRISCILLA

Stayed 1 night in Oct 2025

10/10 Excellent

aaron david

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 6 nights in Oct 2025

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2025

10/10 Excellent

Ely

Stayed 2 nights in Oct 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Nov 2025

10/10 Excellent

RyAnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed. Nice shower.
Stayed 1 night in Nov 2025

8/10 Good

Andrew

Liked: Staff & service
Room was nice enough, had all the amenities required. Staff were pleasant.
Stayed 8 nights in Oct 2025

8/10 Good

April, Phoenix

Business traveller
Liked: Cleanliness, property conditions & facilities
Though the rooms are on the smaller side, the clever converted closet provides extra space to get ready each day. The hotel is cute, cozy, and incredibly convenient!
Stayed 4 nights in Oct 2025

10/10 Excellent

Ian, Fresno

Stayed 4 nights in Oct 2025

10/10 Excellent

Camden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Yesenia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very charming! The staff were friendly and helpful. It was very clean and quiet. We felt safe during our stay. The best part, this hotel was so close to Chinatown and Union Station. Walking distance !! We will definitely stay here again!
Stayed 2 nights in Oct 2025

10/10 Excellent

Ngan Chi, Manor

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff and clean room
Stayed 2 nights in Oct 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
A good location. 5 minute walk to Union Square.
Stayed 2 nights in Oct 2025