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Holiday Inn Golden Gateway by IHG

3.5 star property

Photo gallery for Holiday Inn Golden Gateway by IHG

Outdoor pool, open 9:00 AM to 7:00 PM, pool loungers
Terrace/patio
Reception
Front of property – evening/night
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View map
1500 Van Ness Ave, San Francisco, CA, 94109
  • Place, Van Ness Avenue
    ‪1 min walk‬
  • Place, The Regency Ballroom
    ‪3 min walk‬
  • Place, Lombard Street
    ‪18 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

8.6 out of 10
Excellent
(131 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed (No Resort Fee)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (No Resort Fee)

9.0 out of 10
Wonderful
(182 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Corner

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Corner

9.0 out of 10
Wonderful
(47 reviews)
  • 28 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (No Resort Fee)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (No Resort Fee)

8.8 out of 10
Excellent
(268 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

9.4 out of 10
Exceptional
(22 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (No Resort Fee)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (No Resort Fee)

8.6 out of 10
Excellent
(180 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, City View

9.0 out of 10
Wonderful
(188 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property – evening/night
Hilton San Francisco Financial District
  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Gym
4.3 out of 5, Excellent, 2,175 reviews
The price is AU$193
includes taxes & fees
4 Jan - 5 Jan 2026
Hilton San Francisco Financial District

About the area

San Francisco

In the heart of San Francisco, Holiday Inn Golden Gateway by IHG is within a 5-minute drive of Lombard Street and Kaiser Permanente Medical Center. .This hotel is 1.7 mi (2.7 km) from Presidio of San Francisco and 1.9 mi (3 km) from Moscone Convention Center.

What's nearby

  • Van Ness Avenue - 1 min walk - 0.1 km
  • The Regency Ballroom - 3 min walk - 0.3 km
  • SF Masonic Auditorium - 10 min walk - 0.9 km
  • Lombard Street - 18 min walk - 1.5 km
  • Pier 39 - 4 min drive - 2.9 km

Getting around

  • California St & Van Ness Ave Stop - 1 min walk
  • San Francisco Station - 4 min drive
  • San Francisco Intl. Airport (SFO) - 31 min drive

Restaurants

  • ‪Juniper - ‬2 min walk
  • ‪El Lopo - ‬3 min walk
  • ‪Grubstake Diner - ‬2 min walk
  • ‪Cordon Bleu Vietnamese Restaurant - ‬3 min walk
  • ‪Hi-Lo Club - ‬2 min walk

About this property

Holiday Inn Golden Gateway by IHG

Hotel with an outdoor pool, near Lombard Street
Holiday Inn Golden Gateway by IHG offers 496 accommodations with safes and complimentary newspapers. A pillow menu is available. LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 496 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Golden Gateway by IHG. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in San Francisco? This hotel has 20000 square feet (1858 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 2 hours per day

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 55.90 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 38.01 for adults and USD 38.01 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 20,000 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 16 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Lift (152 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 26 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 38.01 for adults and USD 38.01 for children
  • Self parking fee: USD 55.9 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Free WiFi in public areas is limited to 2 hours per day
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gateway Holiday Inn
Golden Gateway
Golden Gateway Holiday Inn
Golden Holiday Inn
Holiday Inn Gateway
Holiday Inn Golden
Holiday Inn Golden Gateway
Holiday Inn Golden Gateway Hotel
Holiday Inn Golden Gateway Hotel San Francisco
Holiday Inn Golden Gateway San Francisco
Holiday Inn San Francisco Golden Gateway Hotel San Francisco
San Francisco Holiday Inn

Holiday Inn Golden Gateway by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3310 out of 5030 reviews
Rating 8 - Good. 1075 out of 5030 reviews
Rating 6 - Okay. 344 out of 5030 reviews
Rating 4 - Poor. 129 out of 5030 reviews
Rating 2 - Terrible. 172 out of 5030 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Marjan

Travelled with family
Liked: Staff & service, room comfort

Decent hotel, nice staff, good view

The staff was very nice and helpful. The room was clean, but our towels had some questionable stains on them. Beds were super comfortable, and our view was great. My main complaint was with the hot water. It would only stay hot enough for one quick shower, so we had to time our showers more than an hour apart. Forget taking a bath, you'd get a couple of inches of water in the tub before it would run cold. One important thing to note about this location is that it is just one street over from the Tenderloin neighborhood. If you're not familiar with Tenderloin in San Francisco, google it. Literally one street over, the hotel is right on the border. So map out your route if you plan on exploring.
Stayed 4 nights in Sep 2025

10/10 Excellent

john

Stayed 2 nights in Jan 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Sep 2025

10/10 Excellent

stenio

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room with comfortable bed and pillows. Beautiful view. Parking was very convenient.
Stayed 4 nights in Sep 2025

6/10 Okay

ASHLY

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Really disappointed that the hotel refused to credit me for having less people in the room than I paid for. They count this as a change in reservations and no changes are allowed. The hotel staff was not able to accommodate me in any way to resolve this issue because I booked through Expedia. They would have helped make things right if I didn’t book through Expedia.
Stayed 2 nights in Sep 2025

10/10 Excellent

Aremi

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Albert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Was able to checkin early without any issues. Would stay here again.
Stayed 3 nights in Sep 2025

8/10 Good

Darmindra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no shuttle
Stayed 5 nights in Sep 2025

10/10 Excellent

JUAN, Brooklyn

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My bedroom 2114 air conditioning to make a lot of noise
Stayed 3 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Ese Joanna, Fairfax

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was an insect in the room, and on the first night I had to sleep on dusty, unwashed sheets. The room hadn’t been cleaned and smelled stale. I understand this is an older hotel, but basic cleanliness should be maintained. The hotel advertised free breakfast, yet I was charged $38 for it. Staff claimed their verification machine was down and had guests sign receipts assuring we wouldn’t be billed—only to charge us later. On top of that, they charged $55 per night just for parking, which is outrageous. These kinds of extra charges should be clearly included in the nightly rate so guests can make an informed decision before booking. What if someone couldn’t afford these surprise fees? Overall, it was a horrible experience.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jhon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Stay in the Bay

Clean, comfortable room with ample workspace. Super easy, convenient parking - a huge plus in crowded San Francisco.
Stayed 1 night in Sep 2025

10/10 Excellent

JUAN, Brooklyn

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AIR CONDITIONER MAKE A LOT OF NOISE
Stayed 2 nights in Sep 2025

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and clean.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ezequiel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that we did not have to worry about parking !! We also loved the easy access to the front of the hotel . We felt safe and would love to come back and stay!
Stayed 1 night in Sep 2025

10/10 Excellent

Ronnie

Liked: Amenities
It’s near to different tourist spot.. very accessible
Stayed 2 nights in Sep 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
I woke up at 5am to the most amazing sunrise
Stayed 1 night in Aug 2025

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities
Love the whole place
Stayed 4 nights in Sep 2025

10/10 Excellent

Kielane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Marisol

Stayed 1 night in Sep 2025

10/10 Excellent

deja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 2 nights in Sep 2025

2/10 Terrible

Lifei

Stayed 5 nights in Sep 2025

2/10 Terrible

Martin

Stayed 1 night in Sep 2025

10/10 Excellent

Karla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views
Stayed 2 nights in Sep 2025