citizenM Los Angeles Downtown

4.0 star property

Photo gallery for citizenM Los Angeles Downtown

Property amenity
Lobby
Bar (on property)
Front of property
Premium Room, 1 King Bed (View)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View map
361 South Spring Street, Los Angeles, CA, 90013
  • Place, Grand Central Market
    ‪3 min walk‬
  • Place, Pershing Square
    ‪7 min walk‬
  • Place, Walt Disney Concert Hall
    ‪10 min walk‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪31 min drive‬

Room options

Room, 1 King Bed

7.8 out of 10
Good
(6 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (High Floor)

9.2 out of 10
Wonderful
(35 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (View)

9.6 out of 10
Exceptional
(4 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Los Angeles

With a stay at citizenM Los Angeles Downtown, you'll be centrally located in Los Angeles, within a 5-minute drive of Crypto.com Arena and Los Angeles Convention Center. .This hotel is 0.6 mi (0.9 km) from Walt Disney Concert Hall and 3.2 mi (5.2 km) from Dodger Stadium.

What's nearby

  • Grand Central Market - 3 min walk - 0.3 km
  • Broadway Theater District - 5 min walk - 0.5 km
  • Pershing Square - 7 min walk - 0.6 km
  • Walt Disney Concert Hall - 10 min walk - 0.9 km
  • Los Angeles City Hall - 10 min walk - 0.9 km

Getting around

  • Pershing Square Station - 5 min walk
  • Los Angeles Union Station - 18 min walk
  • Hawthorne, CA (HHR-Hawthorne Municipal) - 35 min drive

Restaurants

  • ‪Suehiro DTLA - ‬2 min walk
  • ‪Precinct - ‬2 min walk
  • ‪Golden Road Grand Central Market - ‬3 min walk
  • ‪KazuNori: The Original Hand Roll Bar - ‬3 min walk
  • ‪Maccheroni Republic - ‬2 min walk

About this property

citizenM Los Angeles Downtown

CitizenM Los Angeles Downtown offers 315 accommodations with iPads and laptop-compatible safes. Pillowtop beds feature premium bedding. 43-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Los Angeles hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Housekeeping is offered on request and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 315 guestrooms featuring refrigerators and iPads. Your pillowtop bed comes with premium bedding. 43-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a communal living room.
Enjoy a satisfying meal at canteenM serving guests of citizenM Los Angeles Downtown. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 5 meeting rooms available for events.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (79 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • IPad

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: USD 39

Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property

Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in

Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22.50 per person
  • Late check-out fee: USD 39 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

citizenM Los Angeles Downtown Hotel

citizenM Los Angeles Downtown Los Angeles

citizenM Los Angeles Downtown Hotel Los Angeles

citizenM Los Angeles Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3527 out of 4488 reviews
Rating 8 - Good. 625 out of 4488 reviews
Rating 6 - Okay. 164 out of 4488 reviews
Rating 4 - Poor. 77 out of 4488 reviews
Rating 2 - Terrible. 95 out of 4488 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Nicole

Stayed 2 nights in Jan 2026

10/10 Excellent

Yajun

Stayed 1 night in Feb 2026

10/10 Excellent

Antoinette

Stayed 2 nights in Jan 2026

10/10 Excellent

Amondo

Stayed 3 nights in Jan 2026

10/10 Excellent

Keyshawn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Everything!
Stayed 3 nights in Feb 2026

8/10 Good

Tim

Stayed 3 nights in Feb 2026

10/10 Excellent

Rayane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Feb 2026

2/10 Terrible

Crystal

Disliked: Cleanliness, amenities, property conditions & facilities
I would not recommend this property it is more a 1 star hotel at best. The water temperature is lukewarm as a hotel policy so ppl don't "scold themselves", housekeeping didn't come to clean due to being a "busy weekend", my room temperature was broken, and the shower would push out water in the middle of the night and wake me up when it hit the bathroom floor. For over $300 a night I expected a comfortable stay but instead got a hostel experience.
Stayed 4 nights in Feb 2026

10/10 Excellent

Marlene

Stayed 1 night in Feb 2026

10/10 Excellent

Andre

Business traveller
clean, easy to check-in, very seamless to stay there
Stayed 2 nights in Feb 2026

10/10 Excellent

Raul

Stayed 2 nights in Feb 2026

10/10 Excellent

Alana

Stayed 4 nights in Feb 2026

8/10 Good

Christopher

Stayed 2 nights in Feb 2026

10/10 Excellent

Christopher

Stayed 1 night in Feb 2026

10/10 Excellent

Isai

Stayed 1 night in Feb 2026

10/10 Excellent

John

Stayed 3 nights in Feb 2026

4/10 Poor

Matt

I was not aware that
Stayed 1 night in Feb 2026

8/10 Good

Derrick

Stayed 1 night in Dec 2025

10/10 Excellent

Ravieshwar

Stayed 1 night in Feb 2026

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel was great, very modern looking and modern amenities. Friendly staff and clean. I would recommend and certainly stay there again.
Stayed 4 nights in Feb 2026

10/10 Excellent

Michaela

Liked: Cleanliness, amenities, property conditions & facilities
Great hospitality very cozy room
Stayed 1 night in Jan 2026

10/10 Excellent

Adesola

Stayed 2 nights in Feb 2026

10/10 Excellent

Cameron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 4 nights in Feb 2026

10/10 Excellent

Francisco

Stayed 1 night in Feb 2026

8/10 Good

Joel

Liked: Cleanliness, amenities, property conditions & facilities
Good location in downtown LA. The rooms are small but well kept and upgraded. Great amenities in each room.
Stayed 3 nights in Feb 2026