citizenM Los Angeles Downtown

4.0 star property

Photo gallery for citizenM Los Angeles Downtown

Room, 1 King Bed, City View
Lobby sitting area
Exterior
Fitness facility
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Air conditioning
  • Free WiFi

Explore the area

View map
361 South Spring Street, Los Angeles, CA, 90013
  • Walt Disney Concert Hall
    ‪10 min walk‬
  • Crypto.com Arena
    ‪2 min drive‬
  • Los Angeles Convention Center
    ‪2 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪23 min drive‬

Room options

Room, 1 King Bed

9.2 out of 10
Wonderful
(560 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

8.2 out of 10
Very good
(19 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Los Angeles

With a stay at citizenM Los Angeles Downtown, you'll be centrally located in Los Angeles, within a 5-minute drive of L.A. Live and Crypto.com Arena. .This hotel is 0.6 mi (0.9 km) from Walt Disney Concert Hall and 1.7 mi (2.7 km) from Los Angeles Convention Center.

What's nearby

  • Walt Disney Concert Hall - 10 min walk - 0.9 km
  • Crypto.com Arena - 2 min drive - 1.9 km
  • L.A. Live - 2 min drive - 1.9 km
  • Los Angeles Convention Center - 2 min drive - 2.3 km
  • Dodger Stadium - 3 min drive - 3.0 km

Getting around

  • Historic Broadway Station - 5 min walk
  • Los Angeles Union Station - 18 min walk
  • Hawthorne, CA (HHR-Hawthorne Municipal) - 29 min drive

Restaurants

  • ‪Precinct - ‬2 min walk
  • ‪Blue Bottle Coffee - ‬3 min walk
  • ‪Golden Road Grand Central Market - ‬3 min walk
  • ‪Eggslut - ‬3 min walk
  • The Grayson

About this property

citizenM Los Angeles Downtown

Central hotel with a restaurant connected to a rail/subway station in Los Angeles
CitizenM Los Angeles Downtown offers 315 accommodations with iPads and safes. Pillowtop beds feature premium bedding. 43-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Los Angeles hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 315 guestrooms featuring refrigerators and iPads. Your pillowtop bed comes with premium bedding. 43-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a communal living room.
Satisfy your appetite at canteenM, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 5 meeting rooms available for events.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (79 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • IPad

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 39
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22 per person
  • Late check-out fee: USD 39 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

Property is also known as

citizenM Los Angeles Downtown Hotel
citizenM Los Angeles Downtown Los Angeles
citizenM Los Angeles Downtown Hotel Los Angeles

citizenM Los Angeles Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2776 out of 3587 reviews
Rating 8 - Good. 531 out of 3587 reviews
Rating 6 - Okay. 141 out of 3587 reviews
Rating 4 - Poor. 65 out of 3587 reviews
Rating 2 - Terrible. 74 out of 3587 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gonzalo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy process to check in and check out. Cozy room, great for a quick visit.
Stayed 3 nights in May 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is wonderful, loved the staff and breakfast too.
Stayed 2 nights in May 2025

8/10 Good

Eugene, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great overall hotel experience with nice in-room tech and facilities available. Great bang for your buck
Stayed 1 night in May 2025

10/10 Excellent

Sergio

Stayed 1 night in May 2025

10/10 Excellent

Nan

Stayed 4 nights in May 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
For the use that i needed, this place was perfect. However, the rooms are small for a family. It is more suitable for 1-2 people. Friendly staff.
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in May 2025

8/10 Good

Muhammad Saeed

Liked: Staff & service, property conditions & facilities
Hoetl was good but there is no hotel parking
Stayed 3 nights in May 2025

8/10 Good

Samantha

Stayed 2 nights in May 2025

10/10 Excellent

Anne-Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and the hotel maintains a calm and eclectic vibe.
Stayed 3 nights in May 2025

10/10 Excellent

Bethel

Liked: Cleanliness, staff & service, property conditions & facilities
The iPad feature for controlling panel for all the room was new to me and fascinating
Stayed 1 night in May 2025

10/10 Excellent

Sheridan

Stayed 1 night in May 2025

10/10 Excellent

Mike

Liked: Amenities
Easy
Stayed 3 nights in May 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
It was chic
Stayed 1 night in May 2025

8/10 Good

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't realize that the rooms are like tiny RV rooms or like a small cruise ship room. Other than that, it was a nice place. Especially if you are under 30.
Stayed 1 night in May 2025

10/10 Excellent

Tiffani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth check-in! Loved the iron heavens! Specific rooms can’t be reserved, they offer what’s available. We got the wheelchair accessible room which is the best room! We originally thought we reserved a king room but we were given options by the front desk when we arrived. Definitely not complaining!
Stayed 3 nights in May 2025

10/10 Excellent

Maksym

Stayed 2 nights in May 2025

10/10 Excellent

Jesus

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect
Stayed 2 nights in May 2025

10/10 Excellent

Rahmaj L

Great hotel
Stayed 4 nights in May 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, amenities
Very delightful but please insert refrigerators
Stayed 4 nights in May 2025

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The staff makes the hotel worth staying at

Unlike larger and more expensive chain hotels, every team member servicing the hotel was friendly and went above and beyond fr the room cleaners to the check-in assistant to the bartender. I’d stay here again for the friendly atmosphere. The room is tiny but has everything you need to be comfortable.
Stayed 3 nights in May 2025

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very fun hotel!
Stayed 1 night in May 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this hotel! As a Virginian visiting LA for the first time, the vibe was amazing! The staff was impeccable, the breakfast was delicious, and the room was clean and well managed! Off site parking was a little iffy, but didn't have a problem during our stay! Would definitely stay there again!
Stayed 2 nights in May 2025

6/10 Okay

Justin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No parking lots of damage cars
Stayed 2 nights in May 2025

10/10 Excellent

Florinda Valencia

Travelled with group
Liked: Amenities
I liked how clean was
Stayed 2 nights in May 2025