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citizenM Los Angeles Downtown

4.0 star property

Photo gallery for citizenM Los Angeles Downtown

Property amenity
Front of property
Lobby
Bar (on property)
Premium Room, 1 King Bed (View)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View map
361 South Spring Street, Los Angeles, CA, 90013
  • Place, Grand Central Market
    ‪3 min walk‬
  • Place, Pershing Square
    ‪5 min walk‬
  • Place, Walt Disney Concert Hall
    ‪10 min walk‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪39 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(13 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View)

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Los Angeles

With a stay at citizenM Los Angeles Downtown, you'll be centrally located in Los Angeles, within a 5-minute drive of Crypto.com Arena and Los Angeles Convention Center. .This hotel is 0.6 mi (0.9 km) from Walt Disney Concert Hall and 3.2 mi (5.2 km) from Dodger Stadium.

What's nearby

  • Grand Central Market - 3 min walk - 0.3 km
  • Jewelry District - 3 min walk - 0.3 km
  • Pershing Square - 5 min walk - 0.5 km
  • The Broad - 8 min walk - 0.7 km
  • Walt Disney Concert Hall - 10 min walk - 0.9 km

Getting around

  • Pershing Square Station - 5 min walk
  • Los Angeles Union Station - 18 min walk
  • Hawthorne, CA (HHR-Hawthorne Municipal) - 35 min drive

Restaurants

  • ‪Precinct - ‬2 min walk
  • ‪Suehiro DTLA - ‬2 min walk
  • ‪Golden Road Grand Central Market - ‬3 min walk
  • ‪Maccheroni Republic - ‬2 min walk
  • ‪KazuNori: The Original Hand Roll Bar - ‬3 min walk

About this property

citizenM Los Angeles Downtown

Hotel connected to a rail/subway station in Los Angeles with a restaurant
CitizenM Los Angeles Downtown offers 315 accommodations with iPads and laptop-compatible safes. Pillowtop beds feature premium bedding. 43-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Los Angeles hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Housekeeping is offered on request and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 315 guestrooms featuring refrigerators and iPads. Your pillowtop bed comes with premium bedding. 43-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a communal living room.
Enjoy a satisfying meal at canteenM serving guests of citizenM Los Angeles Downtown. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 5 meeting rooms available for events.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (79 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • IPad

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 39
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22 per person
  • Late check-out fee: USD 39 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

citizenM Los Angeles Downtown Hotel
citizenM Los Angeles Downtown Los Angeles
citizenM Los Angeles Downtown Hotel Los Angeles

citizenM Los Angeles Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3374 out of 4302 reviews
Rating 8 - Good. 611 out of 4302 reviews
Rating 6 - Okay. 155 out of 4302 reviews
Rating 4 - Poor. 73 out of 4302 reviews
Rating 2 - Terrible. 89 out of 4302 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only suggestion is that they have a cart for loading luggage. I was carrying my luggage and my daughter's (she had to be elsewhere upon arrival) and I could not handle all the luggage at once. Not a good location to leave unattended luggage outside the hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sandra

Stayed 1 night in Nov 2025

10/10 Excellent

Lucas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My kids love it
Stayed 3 nights in Nov 2025

10/10 Excellent

Carlen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bar & management staff were very friendly & engaging.
Stayed 3 nights in Nov 2025

10/10 Excellent

Omar

Liked: Cleanliness, property conditions & facilities
AMAZING QUIET STAY
Stayed 3 nights in Nov 2025

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Every single staff memeber was amazing, professional, and sweet! The atmosphere more like visiting family than going to a hotel. Highly recommend this place!
Stayed 5 nights in Nov 2025

2/10 Terrible

Clifford

Disliked: Staff & service
This facility never answers the desk phone and flat out lies regarding refunds do to cancelled events. Do not pay for a full stay with them unless you know your event will proceed.
Stayed 3 nights in Nov 2025

10/10 Excellent

Alahna

Stayed 3 nights in Nov 2025

8/10 Good

Samuel

Stayed 1 night in Nov 2025

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was nice and clean. The only thing i would complain about was my room, it did have some problems to it which i didn’t have the last time i stayed so I probably just got a bad room
Stayed 4 nights in Nov 2025

10/10 Excellent

Hayley

Stayed 5 nights in Nov 2025

4/10 Poor

adriana

Stayed 2 nights in Nov 2025

10/10 Excellent

Oseme

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room was clean, the staff were very friendly and professional and the location of the hotel was perfect for transit as it’s close to the metro station.
Stayed 1 night in Nov 2025

10/10 Excellent

Celia, Prosper

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean. The bar, breakfast and food available was good. Mocha Latte was tasty but could have been hotter. The staff was excellent. Overall a very nice stay
Stayed 2 nights in Nov 2025

10/10 Excellent

LAURENT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Sookyong

Liked: Cleanliness, staff & service
Friendly and helpful staff. Easy and quick check in process
Stayed 2 nights in Nov 2025

10/10 Excellent

Tiffany

Stayed 2 nights in Nov 2025

10/10 Excellent

Clarence

Stayed 1 night in Nov 2025

10/10 Excellent

Marie

Liked: Cleanliness, amenities, property conditions & facilities
So good to stay in this hotel
Stayed 1 night in Nov 2025

8/10 Good

Emanuel, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Very safe, cannot enter the hotel unless you have a room key or are buzzed in. Check in process took too long. It was self check in but there was staff nearby to help. Room was very small but very nice. I could hear a lot of noise from the street outside the window. Would stay here again tho. Great location, very walkable.
Stayed 2 nights in Nov 2025

10/10 Excellent

Crisciene Trevisan

Stayed 5 nights in Nov 2025

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very cool place. It was a fun adventure to stay there.
Stayed 1 night in Nov 2025

10/10 Excellent

Jonathan

Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful, from the staff to the room to the breakfast I would definitely stay again
Stayed 2 nights in Nov 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Vey was so perfect since the moment I checked it, lovely staff and room was amazing
Stayed 3 nights in Oct 2025