2/10 Terrible
Clennie
29 July 2025
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Hello,
Your hotel did nothing out of the ordinary. I am very disappointed you failed to reimburse for the numerous problems I went through at your hotel. For four days I was unable to use the TV. I have a photo to post of the Housekeeping Manager on a chair in my room trying to fix the cable TV. It was a waste of my time. She actually thought the guest - me- would program the TV! She could not set up my TV. Really, you expected me to program the cable TV? No one from your company bothered to fix it, or get it to work.
It was one thing after another with your facility. No restaurant and false advertisement, no roof top; etc, etc.
I will make it my mission to let everyone know about the poor accommodations. You made every effort to fail at making my stay pleasant. I was trying to be very nice as a single woman traveling; it was not a great place because I was let down on more than one account.
Why would I let a man into my room to add shampoo and bodywash? No, way... why wasn't it topped off from the start. Employees were entering my room on more than one occasion and I did not like it; it was an inconvenience and I was very uncomfortable with someone in my room that could not fix the problem; it was very upsetting and disturbed my privacy during my stay.
Since you have made it clear that you did not appreciate my business, I will make it known how unpleasant you made my stay.
Clennie
Stayed 4 nights in Jul 2025
