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The Westin Bonaventure Hotel and Suites, Los Angeles

4.0 star property

Photo gallery for The Westin Bonaventure Hotel and Suites, Los Angeles

Outdoor pool
Lobby
3 restaurants, breakfast served
Outdoor pool
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Room service
  • Bar
  • Pool
  • Breakfast available
  • Housekeeping

Explore the area

View map
404 S Figueroa St, Los Angeles, CA, 90071
  • L.A. Live
    ‪17 min walk‬
  • Crypto.com Arena
    ‪1 min drive‬
  • Los Angeles Convention Center
    ‪1 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

8.0 out of 10
Very good
(3 reviews)
  • 44 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, City View, Tower

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, City View, Tower

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View, Tower

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, City View, Tower

8.6 out of 10
Excellent
(10 reviews)
  • 44 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Room, 1 King Bed (View)

1 bedroom, premium bedding, down duvets, pillow-top beds

Grand Room, 1 King Bed (View)

8.4 out of 10
Very good
(13 reviews)
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, City View

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 Queen Bed, City View

8.4 out of 10
Very good
(17 reviews)
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Traditional Room, 2 Double Beds, City View

1 bedroom, premium bedding, down duvets, pillow-top beds

Traditional Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(205 reviews)
  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, City View

1 bedroom, premium bedding, down duvets, pillow-top beds

Traditional Room, 1 King Bed, City View

8.8 out of 10
Excellent
(222 reviews)
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, City View (Mobility/Hearing Access, Transf Shwr)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 Queen Bed, City View (Mobility/Hearing Access, Transf Shwr)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Traditional Room, 2 Double Beds, City View (Hearing Accessible)

1 bedroom, premium bedding, down duvets, pillow-top beds

Traditional Room, 2 Double Beds, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, City View (Hearing Accessible)

1 bedroom, premium bedding, down duvets, pillow-top beds

Traditional Room, 1 King Bed, City View (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, City View (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 Queen Bed, City View (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 Queen Bed

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About the area

Los Angeles

In the heart of Los Angeles, The Westin Bonaventure Hotel and Suites, Los Angeles is within a 5-minute drive of Walt Disney Concert Hall and L.A. Live. .This spa hotel is 0.9 mi (1.5 km) from Peacock Theater and 0.9 mi (1.5 km) from Crypto.com Arena.

What's nearby

  • Walt Disney Concert Hall - 7 min walk - 0.6 km
  • L.A. Live - 17 min walk - 1.4 km
  • Crypto.com Arena - 1 min drive - 1.9 km
  • Los Angeles Convention Center - 1 min drive - 1.9 km
  • Dodger Stadium - 3 min drive - 3.0 km

Getting around

  • 7th Street - Metro Center Station - 6 min walk
  • Los Angeles Cal State Station - 8 min drive
  • Los Angeles Intl. (LAX) - 35 min drive

Restaurants

  • ‪Bonaventure Brewing Co. - ‬2 min walk
  • ‪The Lobby Court at The Westin - ‬2 min walk
  • ‪Settecento DTLA - ‬3 min walk
  • ‪Lakeview Bistro - ‬2 min walk
  • ‪Lemonade - ‬2 min walk

About this property

The Westin Bonaventure Hotel and Suites, Los Angeles

Hotel with 3 restaurants, near Walt Disney Concert Hall
The Westin Bonaventure Hotel and Suites, Los Angeles offers 1358 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and massages. The spa is open daily.
Make yourself at home in one of the 1358 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a hair salon.
Grab a bite at LA Prime, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges. To-go breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms.
To-go breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
LA Prime - This steakhouse serves dinner only.
Lakeview Bistro - This restaurant serves breakfast and lunch. Open daily.
CafeNOW Coffee Bar - This café serves breakfast, lunch, dinner, and light fare. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 52 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 6:00 AM to 11:00 AM for a fee: USD 5 to 32 per person
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • CafeNOW Coffee Bar
  • LA Prime
  • Lakeview Bistro

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Full-service spa

  • Deep-tissue massages
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 34 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 45.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 500 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 5 to 32 per person
  • Covered valet parking fee: USD 52 per night (in/out privileges)
  • Pet fee: USD 45.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Bonaventure
Bonaventure Hotel
Bonaventure Hotel Westin
Hotel Bonaventure
Hotel Westin Bonaventure
Westin Bonaventure
Westin Bonaventure Hotel
Westin Bonaventure Hotel Los Angeles
Westin Bonaventure Los Angeles
Westin Hotel Bonaventure
The Westin Bonaventure Hotel And Suites
The Westin Bonaventure Hotel Los Angeles
Westin Los Angeles
The Westin Bonaventure Hotel Suites
The Westin Bonaventure Hotel and Suites, Los Angeles Hotel
The Westin Bonaventure Hotel and Suites, Los Angeles Los Angeles

The Westin Bonaventure Hotel and Suites, Los Angeles Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1742 out of 2618 reviews
Rating 8 - Good. 431 out of 2618 reviews
Rating 6 - Okay. 197 out of 2618 reviews
Rating 4 - Poor. 109 out of 2618 reviews
Rating 2 - Terrible. 139 out of 2618 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Benson

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception was very accommodating. I arrived hours before check in time and they were able to get me settled in early. Room service was very expeditious.
Stayed 1 night in May 2025

10/10 Excellent

Honoka

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!!
Stayed 4 nights in May 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Mahesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Mimoun

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Terrible customer service, would not offer solution to an issue. Very unfriendly and not customer oriented.
Stayed 2 nights in May 2025

10/10 Excellent

Reinalda

Stayed 3 nights in May 2025

10/10 Excellent

Irving

Stayed 1 night in May 2025

10/10 Excellent

LihSheng

Stayed 2 nights in May 2025

10/10 Excellent

Serena

Stayed 3 nights in May 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay. Will definitely return.
Stayed 1 night in May 2025

10/10 Excellent

shubhankar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closer to the most party places in LA with a great view & safer neighborhood. Would recommend this place for convenience.
Stayed 2 nights in May 2025

2/10 Terrible

Riaan

Business traveller
Liked: Amenities
Disliked: Staff & service
Horrible checkin experiencie - checking app had issues and only 1 person at coutee serving all guests
Stayed 1 night in May 2025

10/10 Excellent

jenny

Stayed 1 night in Apr 2025

10/10 Excellent

Catherine

Stayed 1 night in May 2025

10/10 Excellent

nanette

Travelled with partner
Liked: Cleanliness
I went there for my 25th anniversary. It was close by just a few minutes away from my house. Everything was great. The person that checked us in was not very happy. He looked like he was in a bad mood. Other than that everything went well I do think that the lounge and the restaurant upstairs need updating a bit. I chose this hotel because this is where I used to come with my husband when we were teenagers.
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
This is my new stay whenever I come to DTLA!
Stayed 1 night in May 2025

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Most Comfortable Stay Ever!

My daughter and I had a wonderfully comfortable stay. She cherished the early check-in, slept-in as she waited for me to arrive, and relished the pool on a warm day together. This made her graduation day an unforgettable experience! Thank you!
Stayed 1 night in May 2025

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance from the bellwether
Stayed 2 nights in Apr 2025

2/10 Terrible

Elsa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here!

Disappointing Experience – Not What I Expected from a Westin We stayed at the Westin Bonaventure in Los Angeles for 4 days and had two connecting rooms. Unfortunately, our experience did not live up to expectations. One of the showers in our rooms was not working upon arrival. We reported the issue right away, but despite multiple follow-ups, it was never fixed. No one offered us an alternative room, repair timeline, or even a basic apology—let alone any compensation. Additionally, I prepaid for breakfast for the duration of our stay. However, the hotel insisted I had only paid for one day. I escalated the matter to the Manager, but instead of addressing our concerns professionally, he barely looked up from his computer and dismissed us. As a Hispanic woman traveling with her family, I couldn’t help but feel that our concerns weren’t taken seriously or treated with respect. For a brand like Westin, this level of service was extremely disappointing. I expected better hospitality, attention to detail, and courtesy. Sadly, I won’t be staying here again—and I hope the hotel takes this as a wake-up call to improve both customer service and staff accountability.
Stayed 1 night in May 2025

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Review

Great Hotel, really went beyond my expectations, the restaurant on the top floor is a MUST!, great experience.
Stayed 2 nights in May 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Very clean very good customer service
Stayed 2 nights in May 2025

10/10 Excellent

Aram Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful. Our room was great as well.
Stayed 1 night in May 2025

10/10 Excellent

Ocean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highest Customer service
Stayed 2 nights in May 2025

8/10 Good

Eric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You can do better

Arrival was confusing. We entered on the Southside off Flower St. cars were lined up-some were double parked. There was no apparent traffic control. Then once we parked, we checked in at the front desk, went back to the car and unloaded, carried out luggage and bags to our room, and went back down to move/park our car. That seemed very slow and inefficient. Finally, when we bought two salads and one lemonade to from the lobby snack bar, it cost $40. I was incredulous and shamelessly insulting. It wasn't gormet. It wasn't even on a plate. It was in prepackaged plastic.
Stayed 1 night in May 2025