6/10 Okay
Crystal
Business traveller
20 June 2025
Liked: Amenities, property conditions & facilities
. First time staying here. And arrived into lax around 11:45 pm . Get to hotel. It's packed. I guess, due to a pane being delayed and had to host a full plane of ppl. Luckily the manager came out and assisted us really quick. By asking us who were on the flight with an already booked reservation. Me,lol. So I get to my room. Looks clean. Looked comfy. But the only thing that worked my nerves the entire 3 nights was that old school NOISY WALL UNIT AIR CONDITION ALL DAY ALL NIGHT! I couldn't even hear my rain 🎶 I put in a request to move. The manager was very accommodating 6/12/25 But with all the ppl in the Lobby plus I had already sanitized the entire room already. I let him be for that first night. The shower is lovely. But the water stayed warm. Never got hot . There are, I guess 1 or two little restaurants inside one with a full bar and lounge the other same excluding the bar. Dinner / breakfast in which I never ate. Price range $19-28. Staff was great once I arrived. But when I first called to ask what the hold would be on my card to make sure, I was not told it would be $200 a night! Wow. When I made my statement the woman on the phone stated" well would you like to cancel? i felt she was being a smarty sarcastically speaking. Hell naw, especially after I paid already. And my choice which is always the Hyatt next door was totally booked!. Let's just say. It was a place for me. A last minute stay In which it was ok.Again staff was great except one! Manager was Excellent
Crystal
Stayed 3 nights in Jun 2025