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Chancellor Hotel on Union Square

3.5 star property

Photo gallery for Chancellor Hotel on Union Square

Lobby sitting area
Property entrance
In-room safe, desk, blackout curtains, iron/ironing board
Suite, 1 Bedroom (Corporate) | Living area
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
433 Powell St, San Francisco, CA, 94102
  • Place, Union Square
    ‪1 min walk‬
  • Place, Westin St Francis Hotel Glass Elevators
    ‪2 min walk‬
  • Place, SF Masonic Auditorium
    ‪5 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪24 min drive‬

Room options

Standard Room, 1 Queen Bed (No Air Conditioning)

9.2 out of 10
Wonderful
(551 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Single Beds (No Air Conditioning)

8.8 out of 10
Excellent
(15 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Room (No Air Conditioning)

9.0 out of 10
Wonderful
(136 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom (Romance, No Air Conditioning)

9.4 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom (Corporate)

9.6 out of 10
Exceptional
(7 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Double or Twin Room, 2 Double Beds (Hearing Impaired)

8.6 out of 10
Excellent
(18 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed (Hearing Impaired)

9.2 out of 10
Wonderful
(30 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Single Beds (Hearing Impaired, No Air Conditioning)

8.2 out of 10
Very good
(12 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

San Francisco

A stay at Chancellor Hotel on Union Square places you in the heart of San Francisco, steps from Union Square and a 3-minute drive from Lombard Street. .This hotel is 4.8 mi (7.8 km) from Golden Gate Bridge.

What's nearby

  • Union Square - 1 min walk - 0.1 km
  • Westin St Francis Hotel Glass Elevators - 2 min walk - 0.2 km
  • Marines Memorial Theater - 3 min walk - 0.3 km
  • SF Masonic Auditorium - 5 min walk - 0.4 km
  • Warfield Theatre - 10 min walk - 0.9 km

Getting around

  • Powell St & Post St Stop - 1 min walk
  • San Francisco Station - 2 min drive
  • San Francisco Intl. Airport (SFO) - 29 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Golden Gate Tap Room - ‬1 min walk
  • ‪7-Eleven - ‬1 min walk
  • ‪OneUp Restaurant & Lounge - ‬2 min walk
  • ‪Pacific Cocktail Haven - ‬2 min walk

About this property

Chancellor Hotel on Union Square

Chancellor Hotel on Union Square offers 137 accommodations with safes and hair dryers. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This San Francisco hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 137 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Wrap up your day with a drink at the bar/lounge.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 45 per day)

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Accessibility

  • Lift (76 centimetre wide door)

More

  • 1 building
  • 15 floors
  • Built in 1914
  • Edwardian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Nearby parking fee: USD 45.00 per day(656 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Air conditioning is not provided
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Chancellor Hotel
Chancellor Hotel Union Square
Chancellor Union Square
Hotel Chancellor
Hotel Chancellor Union Square
Union Square Chancellor Hotel
Chancellor Hotel San Francisco
Chancellor Hotel San Francisco
Chancellor Hotel on Union Square Hotel
Chancellor Hotel on Union Square San Francisco
Chancellor Hotel on Union Square Hotel San Francisco

Chancellor Hotel on Union Square Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2284 out of 3214 reviews
Rating 8 - Good. 695 out of 3214 reviews
Rating 6 - Okay. 160 out of 3214 reviews
Rating 4 - Poor. 40 out of 3214 reviews
Rating 2 - Terrible. 35 out of 3214 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Kaitlyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great experience at the Chancellor hotel! Booked the room last minute at a great price - staff was very nice, room was small but clean, bathroom was a good size, and love that they have a water refill station in the lobby. Would stay again!
Stayed 1 night in Dec 2025

8/10 Good

STEVEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and bathroom was spotless
Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities
All good
Stayed 1 night in Dec 2025

10/10 Excellent

Sylvia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was wonderful. We were able to get our room before check-in time, so we didn’t have to store our luggage. The room was spotless, and the bed was very comfortable. The specialty coffee machine and complimentary cookies were greatly appreciated too! Thanks for a super getaway!
Stayed 1 night in Dec 2025

10/10 Excellent

William, Forestville

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean cozy room. Water dispenser, bookies, premium coffee maker in the lobby, quality linens.
Stayed 2 nights in Dec 2025

10/10 Excellent

Randall

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The staff made check in easy. They were very helpful with finding transportation,restaurants as well as where to buy the things l forgot. The older hotel’s renovation is very nice. My room was spotless I will be staying here again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Bruce, South LakeTahoe

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Surprisingly good for the low cost of this hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness
All good so far!
Stayed 1 night in Dec 2025

2/10 Terrible

Faye

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I had an extremely unpleasant stay at the Chancellor Hotel on Union Square. At 4am, the heater in our room started making extremely loud noises, making it impossible to sleep. When we reported this issue to the front desk in the morning, the response was completely dismissive. All we received was a brief “sorry.” When I asked if any form of compensation or assistance (such as airport transport) could be offered given the sleepless night, we were told no, and that we should have gone downstairs at 4am to change rooms. This is utterly unreasonable. Guests should not be expected to go down to the front desk in the middle of the night due to a malfunctioning facility that is not their fault. A hotel should take responsibility for maintenance issues and handle them with more care and accountability. Very disappointed with both the stay and the lack of customer service. I would not recommend this hotel if you value rest or reasonable treatment from staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
Clean Friendly
Stayed 2 nights in Dec 2025

10/10 Excellent

tim

Liked: Cleanliness, amenities, property conditions & facilities
Clean, efficient and well located for sight seeing. Best downtown deal around
Stayed 2 nights in Dec 2025

10/10 Excellent

Amber

Liked: Cleanliness, amenities, property conditions & facilities
Overall excellent hospitality. I found my new favorite place to stay whenever I visit San Francisco!
Stayed 2 nights in Dec 2025

10/10 Excellent

Priscillia

Liked: Cleanliness, staff & service, amenities
Cute lobby, clean and tidy, polite staff!
Stayed 3 nights in Dec 2025

10/10 Excellent

KATAYOON

Stayed 1 night in Dec 2025

10/10 Excellent

Keith

Stayed 6 nights in Dec 2025

2/10 Terrible

Matthew, Maplewood

Stayed 1 night in Dec 2025

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is the cutest hotel I’ve ever stayed in. The rooms were clean. The hotel staff was amazing. They were all seriously so nice. I can’t wait to come back and stay here again. Also the rooms have walk in closets!
Stayed 5 nights in Dec 2025

10/10 Excellent

Lucca Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Cute bar. Excellent Negroni. Friendly bar tender.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jurg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were spotless. Loved the bathroom. Excellent staff. Everyone friendly. Thanks everyone 🙂
Stayed 3 nights in Dec 2025

10/10 Excellent

Scott

Stayed 3 nights in Dec 2025

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely old hotel, we had a great stay. The staff were very helpful.
Stayed 4 nights in Dec 2025

10/10 Excellent

Dennis

Liked: Cleanliness, amenities
It was a quiet, pleasant stay
Stayed 1 night in Dec 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, bed was comfortable and view was amazing!
Stayed 1 night in Dec 2025

8/10 Good

Kate

Liked: Cleanliness, staff & service, amenities
Staff courteous & helpful
Stayed 1 night in Dec 2025

10/10 Excellent

victoria

Liked: Cleanliness, staff & service, amenities
nice place with attention to details.
Stayed 1 night in Dec 2025