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Grand Hyatt San Francisco

4.0 star property

Photo gallery for Grand Hyatt San Francisco

Lobby
Staircase
Restaurant
Premium bedding, pillow-top beds, in-room safe, desk
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
345 Stockton St, San Francisco, CA, 94108
  • Place, Union Square
    ‪1 min walk‬
  • Place, Westin St Francis Hotel Glass Elevators
    ‪3 min walk‬
  • Place, Moscone Convention Center
    ‪9 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪24 min drive‬

Room options

View all photos for Club Room, 2 Double Beds

Bar (on property)

Club Room, 2 Double Beds

8.0 out of 10
Very good
(4 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Bar (on property)

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(74 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(127 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(17 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(41 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Bay View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Bay View

9.2 out of 10
Wonderful
(9 reviews)
  • Bay view
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Bay View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Bay View

9.6 out of 10
Exceptional
(15 reviews)
  • Bay view
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Shower)

9.6 out of 10
Exceptional
(9 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Bathtub

7.6 out of 10
Good
(11 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Premium bedding, pillow-top beds, in-room safe, desk

Executive Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, City View

Premium bedding, pillow-top beds, in-room safe, desk

Executive Suite, City View

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Union Square View)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Union Square View)

9.2 out of 10
Wonderful
(15 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Union Square View)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds (Union Square View)

8.8 out of 10
Excellent
(11 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for VIP Suite

VIP Suite

VIP Suite

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 88 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite

Premium bedding, pillow-top beds, in-room safe, desk

Luxury Suite

  • 74 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

San Francisco

A stay at Grand Hyatt San Francisco places you in the heart of San Francisco, within a 5-minute drive of Moscone Convention Center and Oracle Park. .This hotel is 1.4 mi (2.3 km) from San Francisco Bay and 1.8 mi (2.9 km) from Lombard Street.

What's nearby

  • Union Square - 1 min walk - 0.1 km
  • 450 Sutter Building - 2 min walk - 0.2 km
  • Westin St Francis Hotel Glass Elevators - 3 min walk - 0.3 km
  • Moscone Convention Center - 9 min walk - 0.8 km
  • Warfield Theatre - 10 min walk - 0.9 km

Getting around

  • San Francisco Station - 2 min drive
  • Powell St & Sutter St Stop - 2 min walk
  • Oakland Intl. Airport (OAK) - 36 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Golden Gate Tap Room - ‬2 min walk
  • ‪7-Eleven - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪OneUp Restaurant & Lounge - ‬1 min drive

About this property

Grand Hyatt San Francisco

Grand Hyatt San Francisco offers 668 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 668 guestrooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with premium bedding. 55-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include wedding services, a fireplace in the lobby, and a ballroom.
Enjoy a meal at OneUp Restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in San Francisco? This hotel has 30000 square feet (2787 square meters) of space consisting of conference space and 25 meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
OneUp Restaurant - Onsite buffet restaurant.
OneUP Lounge - Onsite bar. Open daily.
Coffee Cart - Onsite coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered valet parking on site (USD 90.06 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 41.80 for adults and USD 20.91 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Coffee Cart
  • OneUP Lounge
  • OneUp Restaurant

Things to do

  • 24-hour gym
  • Art gallery

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 25 meeting rooms
  • 30,000 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 36 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 47.08 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 41.80 for adults and USD 20.91 for children
  • Covered valet parking fee: USD 90.06 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 25 per day
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Hyatt San Francisco Union Square
Hyatt Hotel San Francisco Grand Square Union
Grand Hyatt San Francisco Union Square Hotel

Grand Hyatt San Francisco Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 671 out of 1001 reviews
Rating 8 - Good. 189 out of 1001 reviews
Rating 6 - Okay. 69 out of 1001 reviews
Rating 4 - Poor. 32 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Alexandra

Liked: Property conditions & facilities
Rooms were cleaned with an array of modern facilities. Furniture was a bit tired and could use an upgrade. Overall it was very clean and the staff was friendly and attentive. Good central location and easy to find uber and plenty of stores nearby. The Starbucks across the street was very convenient too.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jon

Stayed 4 nights in Nov 2025

10/10 Excellent

Eloy

Stayed 2 nights in Nov 2025

8/10 Good

Ronald

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Catherine

Liked: Cleanliness, property conditions & facilities
Everything was great!
Stayed 2 nights in Nov 2025

10/10 Excellent

Mojan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room , friendly staff . Looking forward to be back .
Stayed 4 nights in Nov 2025

10/10 Excellent

Makayla

Stayed 1 night in Nov 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

6/10 Okay

Tina

Travelled with group
Disliked: Amenities
The interior and rooms are a bit dated and rundown. The beds (dbl) were uncomfortable. The breakfast buffet was not worth the price. Potatoes were cold, bagels seemed stale and the fruit was old and soggy.They have a sign at the cooks counter about food allergies but our friends were told they could not accommodate a request (by waitress and cook).
Stayed 1 night in Nov 2025

10/10 Excellent

Nada

Stayed 1 night in Nov 2025

10/10 Excellent

Judy

Stayed 1 night in Nov 2025

10/10 Excellent

Teal

Stayed 1 night in Nov 2025

10/10 Excellent

Mirou

Stayed 4 nights in Oct 2025

10/10 Excellent

Antoine

Stayed 2 nights in Nov 2025

10/10 Excellent

Cassidy

Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great, the room was immaculate, the view was beautiful. The only negative I’d say was the ice machine on my floor was broken and I called housekeeping to get some ice. Only to be told “ we don’t deliver ice to rooms you’ll need to get that yourself but I’ll let someone know the ice machine is broken “ I was very disappointed that being a Hyatt Rewards member and at the cost of a room being over $500 a night , I don’t think bringing ice to my room when the machine is broken is to much to ask.
Stayed 1 night in Oct 2025

10/10 Excellent

Ebone

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very clean rooms. Plenty of dining option nearby.
Stayed 3 nights in Oct 2025

10/10 Excellent

Alla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect and very kind people
Stayed 1 night in Oct 2025

6/10 Okay

Michael

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Sofia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the best experience here! Celebrated my birthday and I felt so safe and well taken care of. Would stay again!
Stayed 1 night in Sep 2025

10/10 Excellent

Chelsea

Stayed 4 nights in Oct 2025

10/10 Excellent

Linda

Stayed 2 nights in Sep 2025

10/10 Excellent

Xuan

I like the place because staffs are very friendly and the place is convenient to all the shops I like.
Stayed 1 night in Oct 2025

8/10 Good

Seyed Pezhman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in Sep 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy, efficient check in. Clean room nice view. Conscientious staff. Excellent location.
Stayed 3 nights in Oct 2025