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Staypineapple, An Elegant Hotel, Union Square

4.0 star property

Photo gallery for Staypineapple, An Elegant Hotel, Union Square

Lobby
Lounge
Front of property – evening/night
Lobby lounge
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air-conditioning
  • Business services
  • 24/7 front desk

Explore the area

View map
580 Geary St, San Francisco, CA, 94102
  • Place, Westin St Francis Hotel Glass Elevators
    ‪5 min walk‬
  • Place, Warfield Theatre
    ‪6 min walk‬
  • Place, Union Square
    ‪7 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 Queen Bed (Starlet)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed (Starlet)

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Celebrity)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Celebrity)

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Drama)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed (Drama)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Persona)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed (Persona)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Starlet)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed (Starlet)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Persona)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed, Accessible (Persona)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Celebrity With Communication Features)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Celebrity With Communication Features)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Starlet)

Shower, designer toiletries, hair dryer, bathrobes

Room, 1 Queen Bed, Accessible (Starlet)

  • Sleeps 2
  • 1 Queen Bed

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About the area

San Francisco

With a stay at Staypineapple, An Elegant Hotel, Union Square, you'll be centrally located in San Francisco, within a 10-minute walk of Warfield Theatre and Grace Cathedral. .This hotel is 0.7 mi (1.1 km) from Orpheum Theatre and 0.7 mi (1.1 km) from Yerba Buena Gardens.

What's nearby

  • Westin St Francis Hotel Glass Elevators - 5 min walk - 0.5 km
  • Warfield Theatre - 6 min walk - 0.6 km
  • Union Square - 7 min walk - 0.6 km
  • San Francisco Museum of Modern Art - 14 min walk - 1.3 km
  • Moscone Convention Center - 16 min walk - 1.4 km

Getting around

  • San Francisco Station - 3 min drive
  • California St & Jones St Stop - 6 min walk
  • San Francisco Intl. Airport (SFO) - 27 min drive

Restaurants

  • ‪Mensho Tokyo - ‬2 min walk
  • ‪Bourbon & Branch - ‬2 min walk
  • ‪Kinara Fusion Kitchen - ‬1 min walk
  • ‪620 Jones - ‬1 min walk
  • ‪Cocobang - ‬3 min walk

About this property

Staypineapple, An Elegant Hotel, Union Square

Hotel in San Francisco, 8-minute walk to Warfield Theatre
Staypineapple, An Elegant Hotel, Union Square offers 93 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, designer toiletries, and hair dryers.

50-inch LED televisions come with cable channels and Netflix. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 93 guestrooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with premium bedding. 50-inch LED televisions are provided, with cable programming available. Private bathrooms with showers feature designer toiletries and hair dryers.
Make use of convenient amenities, which include concierge services and a banquet hall.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff.

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • No on-site parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Free bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping on request
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 7 floors
  • Banquet hall
  • Built in 1913
  • No plastic water bottles
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels
  • IPod dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 29.95 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children 17 and younger are not allowed at this property; All guests older than 17 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 41.1 per accommodation, per night
The resort fee includes:
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 29.95 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

Children 17 years old and younger are not permitted at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western
Best Western California
Alise Piece Pineapple Hospitality Hotel San Francisco
Best Western San Francisco
Hotel California San Francisco
San Francisco Best Western
Hotel Grace Piece Pineapple Hospitality San Francisco
Hotel Grace Piece Pineapple Hospitality
Grace Piece Pineapple Hospitality San Francisco
Grace Piece Pineapple Hospitality
Alise Piece Pineapple Hospitality Hotel
Alise Piece Pineapple Hospitality
Staypineapple Alise San Francisco Hotel
Staypineapple Alise Hotel
Staypineapple Alise San Francisco
Staypineapple, An Elegant Hotel, Union Square Hotel
Staypineapple, An Elegant Hotel, Union Square San Francisco

Staypineapple, An Elegant Hotel, Union Square Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 589 out of 1001 reviews
Rating 8 - Good. 225 out of 1001 reviews
Rating 6 - Okay. 100 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 42 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Mitchell

Stayed 2 nights in Oct 2025

8/10 Good

Janet

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is beautiful, clean and in a great location. Room was small even though we had a king bed. There was no place to put our 2 suitcases. Even just to open them up to unpack, which we didn’t need to do since we were staying only 2 nights was impossible & annoying! You couldn’t even walk around the bed..there was no room! space was very limited in the whole room, but the bed was very comfy. Linens were beautiful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Colin

Stayed 2 nights in Oct 2025

4/10 Poor

Jennifer

Travelled with partner
Disliked: Cleanliness, amenities
The carpet in the hotel hallways and rooms smells... and it was not pleasant. I aired out the room the best I could and it was tolerable but I wouldn't want to stay again. The staff were pleasant, no issues there. Also, the area surrounding the hotel is really not nice.
Stayed 1 night in Oct 2025

10/10 Excellent

Dmitry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was unavailable. Staff is amazing! Super friendly and professional. Rooms are clean and well and unique decorated. We loved our stay! Family friendly!
Stayed 1 night in Oct 2025

10/10 Excellent

ananth

Stayed 3 nights in Oct 2025

10/10 Excellent

Tonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
I think the staff was great and were as helpful as they could be. A cloth chair in the room looks like they had tried to get as much stains out of it as they could, but it was still visible. The cabinet door that hid the refrigerator looked like the hinges were about to fall off. The advertise bistro serves no food at all. There was no complementary breakfast. I did not look into parking since I did not drive there. I will not be returning to this facility. I think I’ll stick to the name brands.
Stayed 4 nights in Oct 2025

8/10 Good

Alice

Stayed 2 nights in Oct 2025

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were extremely helpful (Brian and Nixxy). Helped provide ideas of how to get to the San Fran game. Great customer service.
Stayed 3 nights in Oct 2025

10/10 Excellent

Noelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, very comfortable room. Neighborhood was safe. Small but cozy!
Stayed 2 nights in Sep 2025

8/10 Good

cathi

Travelled with partner
Liked: Cleanliness
Room was nice. Comfortable bed. Staff was friendly but had no common knowledge of the area. Couldn't tell us where coffee places were, other than "a couple blocks from here" Same with rental car places. Only had room service once in 4 days. Had to ask for clean towels daily. Check out was noon, however when we came back at 11:10a after returning the car, we were locked out of our room. Overall it was ok, not as upscale as we thought it would be.
Stayed 4 nights in Oct 2025

10/10 Excellent

Brian

Stayed 3 nights in Oct 2025

10/10 Excellent

Bill

Stayed 2 nights in Sep 2025

10/10 Excellent

adrianne, denver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay! Great location! Comfortable bed!
Stayed 2 nights in Oct 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room. Was very clean upon entry and staff did not enter when dnd sign was up
Stayed 2 nights in Oct 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was wonderful, rooms were quiet, beds very comfortable.
Stayed 3 nights in Sep 2025

8/10 Good

Raja

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in the 2nd floor and it was extremely noisy. Awesome staff who was apologetic to the noise and the experience was great.
Stayed 4 nights in Sep 2025

8/10 Good

Gabriel, Sun Lakes

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is very comfortable and has a nice lobby area but the area around it has an issue with homeless people hanging around- a couple of times, we saw homeless men drop their pants around their ankles to pee onto walls! 😖 The hotel can't help what happens in the surrounding area but I doubt I'll be making another reservation here or nearby, based upon my experience.
Stayed 3 nights in Aug 2025

6/10 Okay

Steven

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Recently stayed at the Pineapple, and it was ok. The hotel and rooms are very clean and look new. Rooms are nice but small and it is a little noisy. They are pet friendly which is good for some. There is a bar in the lobby but it isn’t staffed during the week. Also no breakfast or food available. They do have a pot of coffee. This is a nice boutique hotel with new additional amenities.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Pros: cute concept and theme Bed and duvet covers Use of space in the room Updated rooms Fairly quiet in the hotel Cons: no breakfast or dinner No parking - the closest lot is not recommended and the one that I used was $38 a day and had to walk a two blocks away Not enough food options (imo) Many homeless wandering around Overall, I enjoyed the room itself but everything else was a miss for me. I do not think the price reflects what you get. I was drawn to the theming and didn’t do proper research before booking. Geary street is not as bad as the other streets around but there were many homeless wandering around every where you looked. They typically did stick to themselves but as a solo female traveler, I was uncomfortable having to walk that far to my car every day. I was always back in my room by 7PM each day (on purpose). I was surprised that there were absolutely food options in the hotel. The diner closest was $30 for French toast, sausage links, and OJ leaving me to have Starbucks every day. I wish I would’ve booked something further away from downtown with at least some food option and on site parking.
Stayed 5 nights in Sep 2025

6/10 Okay

akshay

Business traveller
Liked: Cleanliness, staff & service
VIP on my reservation but received nothing
Stayed 1 night in Sep 2025

4/10 Poor

Saureen

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Pros: Bed, pillows and bedding are super comfortable! Lobby is beautiful and stylish Cons: Not very business friendly- Iron doesn't work, second iron still didn't work They don't offer I laundry or pressing Phone in room doesn't work to call downstairs Elevator extremely slow Shower water is warm not hot Room very small Area is surrounded by homeless, doesn't feel unsafe but certainly sketchy walking even 1 block
Stayed 1 night in Sep 2025