4/10 Poor
Laarni Marie
Travelled with group
15 Aug 2025
Disliked: Property conditions & facilities
I liked that this hotel was close to Union Square and close to rideshare to Bill Graham Civic. I didn’t like that many of us who checked in had to wait an indefinite amount of time for our room to be cleaned and available. I ended up changing rooms for one that’s not city view that was available because we were running late to an event. I was not the only one with this issue. On top of that the pipes would make such a loud sound when using hot water in the shower. I’m not sure if this was on my floor specifically, but it was not just when we used our shower. We could hear the pipes when other people would use the hot water in the shower. The beds are also not true queen beds. We noticed they were full size beds and the linens were done in a hurry. I saw the fitted sheet was placed upside down. I probably won’t stay here in the future unless they have improvements.
Laarni Marie
Stayed 2 nights in Aug 2025