Hotel Nikko San Francisco

4.5 star property

Photo gallery for Hotel Nikko San Francisco

Indoor pool
Executive lounge
Lobby sitting area
Property entrance
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
222 Mason St, San Francisco, CA, 94102
  • Place, Westin St Francis Hotel Glass Elevators
    ‪3 min walk‬
  • Place, Union Square
    ‪3 min walk‬
  • Place, Warfield Theatre
    ‪6 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪21 min drive‬

Room options

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(9 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(113 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Petite Queen

9.4 out of 10
Exceptional
(89 reviews)
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(75 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 Queen Bed, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(49 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Imperial Floor Two Queen Beds

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Imperial Club Room

9.8 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

San Francisco

With a stay at Hotel Nikko San Francisco, you'll be centrally located in San Francisco, just a 3-minute walk from Union Square and 11 minutes by foot from Moscone Convention Center. .This luxury hotel is 0.5 mi (0.9 km) from San Francisco Museum of Modern Art and 1.4 mi (2.2 km) from Oracle Park.

What's nearby

  • SHN Curran Theatre - 2 min walk - 0.2 km
  • Westin St Francis Hotel Glass Elevators - 3 min walk - 0.3 km
  • Union Square - 3 min walk - 0.3 km
  • Warfield Theatre - 6 min walk - 0.6 km
  • Moscone Convention Center - 11 min walk - 1.0 km

Getting around

  • Powell St & O'Farrell St Stop - 1 min walk
  • San Francisco Station - 2 min drive
  • San Francisco Intl. Airport (SFO) - 28 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Herb N'Kitchen - ‬2 min walk
  • ‪Cityscape Bar & Restaurant | Hilton San Francisco Union Square - ‬1 min walk
  • ‪Kin Khao - ‬2 min walk
  • ‪Cable55 - ‬3 min walk

About this property

Hotel Nikko San Francisco

Hotel Nikko San Francisco offers 532 accommodations with minibars and safes. Pillowtop beds feature down comforters. 47-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 532 guestrooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.
Be sure to enjoy recreational amenities, including a nightclub, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Anzu Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in San Francisco? This hotel has facilities measuring 29000 square feet (2694 square meters), including conference space. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Anzu Restaurant - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.
Onsite venue #2 - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Feinsteins - Onsite piano bar. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 75 per night)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 45 to 55 for adults and USD 45 to 55 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Anzu Restaurant
  • Feinsteins

Things to do

  • Gym
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 29,000 square feet of conference space

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 125.00 per accommodation, per night
  • Resort fee: USD 45.92 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Health club access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 45 to 55.00 for adults, and USD 45 to 55 for children
  • Covered valet parking fee: USD 75 per night
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit/debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Early check-in/ Late check-out is allowed for a fee and subject to room availability.
This property charges a minimum of USD 8 per package (based on weight) for parcel delivery and storage for registered guests. The hotel cannot be held responsible for lost or damaged goods.
Property Registration Number 94-3050442

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Nikko
Hotel Nikko San Francisco
Hotel San Francisco Nikko
Nikko Hotel
Nikko Hotel San Francisco
Nikko San Francisco
Nikko San Francisco Hotel
San Francisco Hotel Nikko
San Francisco Nikko
San Francisco Nikko Hotel
Nikko Francisco Francisco
Hotel Nikko San Francisco Hotel
Hotel Nikko San Francisco San Francisco
Hotel Nikko San Francisco Hotel San Francisco

Hotel Nikko San Francisco Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2191 out of 2856 reviews
Rating 8 - Good. 416 out of 2856 reviews
Rating 6 - Okay. 139 out of 2856 reviews
Rating 4 - Poor. 42 out of 2856 reviews
Rating 2 - Terrible. 68 out of 2856 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

andy

Liked: Cleanliness, amenities, property conditions & facilities
Everything at this hotel is great. SERVICE is exceptional. Everyone I come in contact with who works here has the most positive Friendly attitude. . Always looking to see what they can do to help you and make you stay better. Can't pick up any place I would rather stay on my visit to the San Francisco.
Stayed 4 nights in Jan 2026

10/10 Excellent

Jennifer

Stayed 2 nights in Jan 2026

4/10 Poor

Mohamed

Stayed 2 nights in Jan 2026

8/10 Good

HUILIN

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff in the Health club was very nice. There was an issue with the safety lock of the room door, as two out of four screws have fallen off. We requested a new room, but it was still the same issue. We have reported this issue to the front desk, but they have not expressed any response or even apologized, nor have they given any answer.
Stayed 2 nights in Jan 2026

6/10 Okay

Laryn

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The staff at the front desk are GREAT! Friendly and helpful. Everything else is meh. Generally clean. One of my notably least enjoyable stays in a long time. The hotel entrance is hard to find- the main entrance with the flags is locked and is not the entrance. Ride share drivers can’t find the entrance bc no one at the hotel has correctly marked the entrance that is open/staffed. I shared a room with a colleague my first night and arrived first. They wouldn’t let me have a room key unless I paid my colleagues’ nightly fee for her entire stay. I had my own room booked the 2nd night. No one could cut through the red tape. No offered me a bottle of water and the lobby didn’t have a cafe or bar. I trekked around trying to find a spot to grab a cup of coffee and work on my laptop. The signage to the restaurant that the desk clerk said was open all day was hard to find. The elevator buttons are not marked with current information. When I found the restaurant, luggage in tow, no one was at the hostess station. A guy painting the ceiling answered through a divider that it was closed. No restaurant or coffee shop. Huge, drafty, marble clad lobby. WiFi was good. I heard the gym was good.
Stayed 1 night in Jan 2026

10/10 Excellent

Mehul

Stayed 4 nights in Jan 2026

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are always so welcoming, kind and friendly.
Stayed 1 night in Jan 2026

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, amenities
Beautiful rooms, very friendly staff, great restaurant
Stayed 3 nights in Nov 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Check-in process was excellent
Stayed 2 nights in Jan 2026

6/10 Okay

Monica

Rooms were small and the beds too. Kids took over the pool and I have a kiddo that wasn’t able to swim comfortably. The
Stayed 2 nights in Jan 2026

10/10 Excellent

Erica

Stayed 1 night in Jan 2026

10/10 Excellent

Jennifer

Stayed 1 night in Jan 2026

10/10 Excellent

David

Stayed 2 nights in Jan 2026

8/10 Good

Mana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
friendly and helpful staff, beautiful hotel, nice accommodation. The only reason I do not give it 5 stars is that every time we called reception, it took almost an hour to get a response.
Stayed 4 nights in Dec 2025

10/10 Excellent

jay m, townsend

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was spectacular. Great staff!
Stayed 3 nights in Dec 2025

6/10 Okay

Salvador

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Monette

Stayed 1 night in Dec 2025

10/10 Excellent

Vi-Khanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2026

8/10 Good

Richard

Stayed 1 night in Jan 2026

10/10 Excellent

Christopher Andrew

Stayed 2 nights in Jan 2026

10/10 Excellent

Ok Kyu

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Jan 2026

10/10 Excellent

Lee

Friendly staff. Nice and clean inside
Stayed 1 night in Jan 2026

8/10 Good

Bianca

Stayed 3 nights in Jan 2026

8/10 Good

Stan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent $42 p person for a terrible skimpy breakfast runny eggs supermarket bagels cheap cream cheese packets and little variety just awful terrible rip off
Stayed 2 nights in Jan 2026

10/10 Excellent

Eleanor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice stay, good room. Staff friendly. Enjoyed the amenities heated pool, sauna and steam room.
Stayed 2 nights in Dec 2025