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Hotel Nikko San Francisco

4.5 star property

Photo gallery for Hotel Nikko San Francisco

Indoor pool
Executive lounge
Lobby sitting area
Exterior
Property entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
222 Mason St, San Francisco, CA, 94102
  • Place, Warfield Theatre
    ‪5 min walk‬
  • Place, Union Square
    ‪5 min walk‬
  • Place, Moscone Convention Center
    ‪13 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪16 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(9 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(109 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Petite Queen

Standard Room

Petite Queen

9.4 out of 10
Exceptional
(87 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • City view

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(74 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 Queen Bed, Accessible

Deluxe Room, 1 Queen Bed, Accessible

Deluxe Room, 1 Queen Bed, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Double Beds, Non Smoking

Deluxe Double Room, 2 Double Beds, Non Smoking

Deluxe Double Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(46 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Imperial Floor Two Queen Beds

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Imperial Floor Two Queen Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Imperial Club Room

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Imperial Club Room

10.0 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

San Francisco

With a stay at Hotel Nikko San Francisco, you'll be centrally located in San Francisco, just a 3-minute walk from Union Square and 13 minutes by foot from Moscone Convention Center. .This luxury hotel is 0.5 mi (0.8 km) from Palace Hotel and 0.5 mi (0.9 km) from San Francisco Museum of Modern Art.

What's nearby

  • Warfield Theatre - 5 min walk - 0.5 km
  • Westin St Francis Hotel Glass Elevators - 5 min walk - 0.5 km
  • Union Square - 5 min walk - 0.5 km
  • Palace Hotel - 10 min walk - 0.9 km
  • Moscone Convention Center - 13 min walk - 1.1 km

Getting around

  • Powell St & O'Farrell St Stop - 1 min walk
  • San Francisco Station - 2 min drive
  • San Francisco Intl. Airport (SFO) - 28 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Cable55 - ‬3 min walk
  • ‪Kin Khao - ‬2 min walk
  • ‪Herb N'Kitchen - ‬2 min walk
  • ‪King of Thai Noodle House - ‬2 min walk

About this property

Hotel Nikko San Francisco

Luxury hotel with 2 restaurants, 3-minute walk to Union Square
Hotel Nikko San Francisco offers 532 accommodations with minibars and safes. Pillowtop beds feature down comforters. 47-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 532 guestrooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.
Be sure to enjoy recreational amenities, including a nightclub, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Anzu Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in San Francisco? This hotel has facilities measuring 29000 square feet (2694 square meters), including conference space. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Anzu Restaurant - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.
Onsite venue #2 - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Feinsteins - Onsite piano bar. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 75 per night)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 30 to 55 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Anzu Restaurant
  • Feinsteins

Things to do

  • Gym
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 29,000 square feet of conference space

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 125.00 per accommodation, per night
  • Resort fee: USD 45.92 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Health club access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 30.00 to 55.00 per person
  • Covered valet parking fee: USD 75 per night
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit/debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Early check-in/ Late check-out is allowed for a fee and subject to room availability.
This property charges a minimum of USD 8 per package (based on weight) for parcel delivery and storage for registered guests. The hotel cannot be held responsible for lost or damaged goods.
Property Registration Number 94-3050442

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Nikko
Hotel Nikko San Francisco
Hotel San Francisco Nikko
Nikko Hotel
Nikko Hotel San Francisco
Nikko San Francisco
Nikko San Francisco Hotel
San Francisco Hotel Nikko
San Francisco Nikko
San Francisco Nikko Hotel
Nikko Francisco Francisco
Hotel Nikko San Francisco Hotel
Hotel Nikko San Francisco San Francisco
Hotel Nikko San Francisco Hotel San Francisco

Hotel Nikko San Francisco Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2078 out of 2710 reviews
Rating 8 - Good. 401 out of 2710 reviews
Rating 6 - Okay. 128 out of 2710 reviews
Rating 4 - Poor. 40 out of 2710 reviews
Rating 2 - Terrible. 63 out of 2710 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was easy, but only option was valet for around $80. Staff was user friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Katherine

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Schrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Christine, JACKSONVILLE BEACH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and bright. Beds were very comfortable. Elevators were fast and often empty, all worked. Shower had great water pressure and two shower heads. Service was friendly and responded to text messaging fairly quickly. The light switch inside the door allows you to signal dnd or housekeeping and a colored light shows outside the door when chosen. No more door hang tags!! The one disappointing thing was regarding the room's television. There was no way to stream on the TV and the channels offered were limited. No way to watch Netflix or Prime at all, though wi fi was excellent.
This is the two queen Imperial room (24th floor)
One angle of the city view. Perfect sunsets!
Baxter is a stuffed dog in the room. The hotel coordinates with the ASPCA so if you take Baxter home they make a donation.
Stayed 11 nights in Oct 2025

4/10 Poor

May

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The pool was under renovation and HIlton pool was not so great
Stayed 4 nights in Oct 2025

10/10 Excellent

Christina

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, cleanliness and amenities of this hotel were excellent
Stayed 3 nights in Jul 2025

10/10 Excellent

Louisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location & friendly staff

Location was great with walking distance to stores & restaurants
Stayed 1 night in Oct 2025

10/10 Excellent

JESSICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phenomenal experience!
Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredible! Service, polite, helpful. Hotel was lovely.
Stayed 3 nights in Oct 2025

10/10 Excellent

Cheryl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel Nikko exceeded my expectations on my recent business trip. From the moment I arrived, the hotel was serene and welcoming. The scenting experience in the lower lobby and the warm greeting from the front desk staff immediately set a positive tone. My spacious room offered a spectacular panoramic view and featured luxurious bedding, plush robes and slippers, and a beautiful marble shower. The Imperial Club floor experience was a wonderful highlight, providing an elevated level of comfort and convenience. The combination of thoughtful amenities and exceptional service made Hotel Nikko the perfect home base for my business travels. Highly recommend!
Stayed 1 night in Oct 2025

4/10 Poor

Nancy

Stayed 2 nights in Oct 2025

4/10 Poor

Ingrid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast and service was excellent. Room was horrible for the high price and the upgrade was ok but the bathroom flooded after we took a shower. Check in was bad never got the welcome beverage. Also even though I paid for breakfast for 2 rooms and 4 people they wanted to charge it again. All and all it was horrible
Stayed 1 night in Oct 2025

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great city view/ centrally located
Stayed 3 nights in Oct 2025

10/10 Excellent

mac santa

Travelled with family
Liked: Cleanliness
Very well they have mocktails
Stayed 1 night in Oct 2025

10/10 Excellent

Brent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were several healthy breakfast options, and the food was delicious and fresh! We enjoyed drinks at the bar. The drinks were very tasty, however, I did not appreciate having to pay a mandatory tip AND service fee. This was a bit off putting, but not a huge issue. Our room was upgrade to the 23rd floor and we loved our VIP accommodations provided by Ernesto, when I arrived. He was extremely professional and also helped with several questions I had. Everyone who worked at the hotel was friendly and seemed to enjoy working there! I had an amazing 1 night stay, and wish it could have been longer! I will definitely be back again! Thank You Hotel Nikko SF
Stayed 1 night in Oct 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean and good stuff
Stayed 1 night in Oct 2025

10/10 Excellent

Hector

Stayed 1 night in Oct 2025

10/10 Excellent

Terek

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, decent area around the hotel, room was clean but pool/hot tub was under maintenance unfortunately. Would stay again
Stayed 7 nights in Oct 2025

8/10 Good

Richard, LONDON

Stayed 3 nights in Oct 2025

10/10 Excellent

Andy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room
Stayed 1 night in Oct 2025

10/10 Excellent

rea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Aug 2025

8/10 Good

Greig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was disappointed that the pool wasn't open and I didn't see a reference to that when I booked
Stayed 1 night in Oct 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great upgraded room and quiet too! Had everything needed. Location is outstanding and the property is very neat and clean. Thank you!
Stayed 3 nights in Oct 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Great dining and sightseeing!
Stayed 3 nights in Sep 2025