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Hotel Nikko San Francisco

4.5 star property

Photo gallery for Hotel Nikko San Francisco

Front of property - evening/night
Junior Suite, 1 King Bed, Non Smoking
Deluxe Room, 1 Queen Bed, Accessible
Lobby sitting area
Rooftop terrace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Bar
  • Room service
  • Free WiFi

Explore the area

View map
222 Mason St, San Francisco, CA, 94102
  • Union Square
    ‪5 min walk‬
  • Moscone Convention Center
    ‪13 min walk‬
  • Oracle Park
    ‪2 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(7 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(106 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Imperial Club Room

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Imperial Club Room

10.0 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Petite Queen

Standard Room

Petite Queen

9.4 out of 10
Exceptional
(79 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Double Beds, Non Smoking

Deluxe Double Room, 2 Double Beds, Non Smoking

Deluxe Double Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(42 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Imperial Floor Two Queen Beds

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Imperial Floor Two Queen Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 Queen Bed, Accessible

Deluxe Room, 1 Queen Bed, Accessible

Deluxe Room, 1 Queen Bed, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(72 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

San Francisco

With a stay at Hotel Nikko San Francisco, you'll be centrally located in San Francisco, just a 4-minute walk from Union Square and 14 minutes by foot from Moscone Convention Center. .This luxury hotel is 0.6 mi (0.9 km) from San Francisco Museum of Modern Art and 0.7 mi (1.2 km) from Bill Graham Civic Auditorium.

What's nearby

  • Union Square - 5 min walk - 0.5 km
  • Moscone Convention Center - 13 min walk - 1.1 km
  • Oracle Park - 2 min drive - 2.2 km
  • Lombard Street - 4 min drive - 2.5 km
  • Pier 39 - 4 min drive - 3.3 km

Getting around

  • San Francisco Station - 2 min drive
  • Powell St & O'Farrell St Stop - 2 min walk
  • San Francisco Intl. Airport (SFO) - 28 min drive

Restaurants

  • Cable55
  • ‪Kin Khao - ‬1 min walk
  • ‪Herb N'Kitchen - ‬2 min walk
  • ‪Cityscape Bar and Restaurant - ‬1 min walk
  • ‪Cafe Mason - ‬1 min walk

About this property

Hotel Nikko San Francisco

Luxury hotel with a nightclub and a fitness center
Hotel Nikko San Francisco offers 532 accommodations with minibars and safes. Pillowtop beds feature down comforters. 47-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 532 guestrooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.
Be sure to enjoy recreational amenities, including a nightclub, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at Anzu Restaurant and Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in San Francisco? This hotel has facilities measuring 29000 square feet (2694 square meters), including conference space. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Anzu Restaurant and Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Feinsteins - Onsite piano bar. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, Filipino, French, German, Italian, Japanese, Russian, Spanish, Turkish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 75 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 30 to 55 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Anzu Restaurant and Bar
  • Feinsteins

Things to do

  • Gym
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 29,000 square feet of conference space

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.00 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 125.00 per accommodation, per night
  • Resort fee: USD 45.92 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Health club access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 30.00 to 55.00 per person
  • Covered valet parking fee: USD 75 per night
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit/debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Early check-in/ Late check-out is allowed for a fee and subject to room availability.
This property charges a minimum of USD 8 per package (based on weight) for parcel delivery and storage for registered guests. The hotel cannot be held responsible for lost or damaged goods.
Property Registration Number 94-3050442

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Nikko
Hotel Nikko San Francisco
Hotel San Francisco Nikko
Nikko Hotel
Nikko Hotel San Francisco
Nikko San Francisco
Nikko San Francisco Hotel
San Francisco Hotel Nikko
San Francisco Nikko
San Francisco Nikko Hotel
Nikko Francisco Francisco
Hotel Nikko San Francisco Hotel
Hotel Nikko San Francisco San Francisco
Hotel Nikko San Francisco Hotel San Francisco

Hotel Nikko San Francisco Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1925 out of 2506 reviews
Rating 8 - Good. 365 out of 2506 reviews
Rating 6 - Okay. 120 out of 2506 reviews
Rating 4 - Poor. 41 out of 2506 reviews
Rating 2 - Terrible. 55 out of 2506 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Xavier

Stayed 3 nights in May 2025

8/10 Good

Masaran

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, location was absolutely beautiful. Walkable, and convenient shopping areas.
Stayed 4 nights in May 2025

8/10 Good

Pete

Stayed 1 night in May 2025

10/10 Excellent

Jiashu, Los Altos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had very pleasant stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pet travels

Great place to stay with your dog!
Stayed 1 night in May 2025

10/10 Excellent

Arlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Nikko location is excellent. Service is excellent. Staffs are friendly. Location is walkable to restaurants and shops.
Stayed 1 night in May 2025

2/10 Terrible

David

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was told that I can upgrade my room for $90. I agreed. After I checked out I see a bill for $90 for each day which was $180, plus another $130 in fees. Every fee imaginable. I think they even made up a few fees just to throw in there. Never staying here again.
Stayed 2 nights in May 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, the property was clean and the service was excellent!
Stayed 1 night in May 2025

10/10 Excellent

INDERPREET

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at Hotel Nikko was nothing short of amazing. From the moment we arrived, we were greeted with genuine warmth and hospitality that instantly made us feel at home. The hotel is beautifully designed, impeccably clean, and ideally located—perfect for both relaxation and exploring the city. What truly made our stay unforgettable, however, was the exceptional service we received from Greg Robinson. He assisted us even before our arrival, communicating via email with prompt, thoughtful responses that made planning easy and stress-free. During our stay, he went above and beyond in every way, ensuring we were comfortable, informed, and well taken care of. His professionalism and kindness left a lasting impression. Every staff member we interacted with was courteous and attentive, but Greg’s dedication stood out. It’s rare to come across someone so invested in creating a meaningful guest experience. Because of him, our time at Hotel Nikko felt even more special. We left with full hearts and wonderful memories. If you’re visiting San Francisco, we can’t recommend Hotel Nikko enough—it’s not just a beautiful place to stay, it’s a place where you truly feel valued. Thank you again for everything!
Stayed 3 nights in May 2025

10/10 Excellent

Celeste

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel with Nice Amenities

Great gym and indoor pool. Nice location to get around SF.
Stayed 4 nights in May 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great! Very friendly and helpful. The hotel was beautiful, the indoor pool was perfect for the time of year we went (February).
Stayed 8 nights in Feb 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most excellent location and propert
Stayed 2 nights in May 2025

6/10 Okay

Tracy, FORT WORTH

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Location was great but they really need to update rooms. There is no full size mirror in room and women like to see their outfits.
Stayed 4 nights in May 2025

10/10 Excellent

Maria

Travelled with family, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful
Stayed 1 night in May 2025

10/10 Excellent

jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best staff experience
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing! I have stayed atHotel Nikko several times and it is always a great experience.
Stayed 1 night in May 2025

10/10 Excellent

Chelsie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, super nice staff, lovely facilities and view from the upper floors.
Stayed 3 nights in May 2025

10/10 Excellent

YuSheng

Stayed 5 nights in Apr 2025

10/10 Excellent

Sheetal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. One thing I would mention is when I checked in, the room wasn’t clean
Stayed 2 nights in May 2025

10/10 Excellent

Ben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice. Room was kinda small, but overall pleased with my experience
Stayed 2 nights in May 2025

8/10 Good

Edward

Stayed 3 nights in May 2025

10/10 Excellent

Evgeniya, Tarzana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 2 nights in May 2025

10/10 Excellent

Mika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 2 nights in May 2025

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kathy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay at the hotel Nikko, San Francisco. The staff were friendly and helpful. I loved my room and amenities. It added a feeling of luxury, comfort and provided the calm serene environment I needed to relax after a long day of classes. I will definitely stay again.
Stayed 3 nights in Apr 2025