See all properties
Save

Hotel Nikko San Francisco

4.5 star property

Photo gallery for Hotel Nikko San Francisco

Indoor pool
Exterior
Executive lounge
Property entrance
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
222 Mason St, San Francisco, CA, 94102
  • Place, Westin St Francis Hotel Glass Elevators
    ‪3 min walk‬
  • Place, Union Square
    ‪3 min walk‬
  • Place, Warfield Theatre
    ‪6 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪24 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(9 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(113 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Petite Queen

Standard Room

Petite Queen

9.4 out of 10
Exceptional
(88 reviews)
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(75 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 Queen Bed, Accessible

Deluxe Room, 1 Queen Bed, Accessible

Deluxe Room, 1 Queen Bed, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Double Beds, Non Smoking

Deluxe Double Room, 2 Double Beds, Non Smoking

Deluxe Double Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(47 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Imperial Floor Two Queen Beds

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Imperial Floor Two Queen Beds

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Imperial Club Room

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Imperial Club Room

9.8 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Holiday Inn Golden Gateway by IHG
  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
4.5 out of 5, Wonderful, 5,471 reviews
The price is AU$226
includes taxes & fees
12 Apr - 13 Apr
Holiday Inn Golden Gateway by IHG

About the area

San Francisco

With a stay at Hotel Nikko San Francisco, you'll be centrally located in San Francisco, just a 3-minute walk from Union Square and 11 minutes by foot from Moscone Convention Center. .This luxury hotel is 0.5 mi (0.8 km) from Palace Hotel and 0.5 mi (0.9 km) from San Francisco Museum of Modern Art.

What's nearby

  • SHN Curran Theatre - 2 min walk - 0.2 km
  • Westin St Francis Hotel Glass Elevators - 3 min walk - 0.3 km
  • Union Square - 3 min walk - 0.3 km
  • Warfield Theatre - 6 min walk - 0.6 km
  • Moscone Convention Center - 11 min walk - 1.0 km

Getting around

  • Powell St & O'Farrell St Stop - 1 min walk
  • San Francisco Station - 2 min drive
  • San Francisco Intl. Airport (SFO) - 28 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Cable55 - ‬3 min walk
  • ‪Herb N'Kitchen - ‬2 min walk
  • ‪Kin Khao - ‬2 min walk
  • ‪Cityscape Bar & Restaurant | Hilton San Francisco Union Square - ‬1 min walk

About this property

Hotel Nikko San Francisco

Hotel Nikko San Francisco offers 532 accommodations with minibars and safes. Pillowtop beds feature down comforters. 47-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 532 guestrooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.
Be sure to enjoy recreational amenities, including a nightclub, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Anzu Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in San Francisco? This hotel has facilities measuring 29000 square feet (2694 square meters), including conference space. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Anzu Restaurant - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.
Onsite venue #2 - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Feinsteins - Onsite piano bar. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 75 per night)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 45 to 55 for adults and USD 45 to 55 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Anzu Restaurant
  • Feinsteins

Things to do

  • Gym
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 29,000 square feet of conference space

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 125.00 per accommodation, per night
  • Resort fee: USD 45.92 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Health club access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 45 to 55.00 for adults, and USD 45 to 55 for children
  • Covered valet parking fee: USD 75 per night
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit/debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Early check-in/ Late check-out is allowed for a fee and subject to room availability.
This property charges a minimum of USD 8 per package (based on weight) for parcel delivery and storage for registered guests. The hotel cannot be held responsible for lost or damaged goods.
Property Registration Number 94-3050442

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Nikko
Hotel Nikko San Francisco
Hotel San Francisco Nikko
Nikko Hotel
Nikko Hotel San Francisco
Nikko San Francisco
Nikko San Francisco Hotel
San Francisco Hotel Nikko
San Francisco Nikko
San Francisco Nikko Hotel
Nikko Francisco Francisco
Hotel Nikko San Francisco Hotel
Hotel Nikko San Francisco San Francisco
Hotel Nikko San Francisco Hotel San Francisco

Hotel Nikko San Francisco Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2156 out of 2816 reviews
Rating 8 - Good. 416 out of 2816 reviews
Rating 6 - Okay. 138 out of 2816 reviews
Rating 4 - Poor. 40 out of 2816 reviews
Rating 2 - Terrible. 66 out of 2816 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Heather

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Sushi restaurant food was not fresh. Extremely overpriced for quality of food. Had to request housekeeping multiple times the same day Room service breakfast order missing items.Called front desk and still never received items but charged anyway. Called room service another day multiple times and no one ever answered. Manager called us back to say they "were busy and to stay patient" Still never got an order. This is not a hotel that is 4.5 star caliber. If hotel is understaffed to the detriment if the customer, action needs to take place to preserve the client's trust and relationship. Zero accountability. The sushi restaurant won't be in business much longer either. Extremely disappointed.
Stayed 3 nights in Dec 2025

10/10 Excellent

Mitchell, Beachwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true luxury hotel with amazing decor and amenities. This trip I took advantage of the steam and sauna rooms, the amazing fitness center, and of course, the best hotel buffet breakfast in San Francisco. I was disappointed that there were no croissants/chocolate croissants by the time I got to the breakfast. I asked my waiter about it, hoping they were going to refill those items on the buffet, but instead, he brought me piping hot croissants fresh from the oven! Who would ever imagine that the hotel would be baking their own French croissant?. The Nikko never ceases to amaze. Love this hotel.
Stayed 4 nights in Dec 2025

10/10 Excellent

Karen

Stayed 2 nights in Dec 2025

8/10 Good

Jennifer, SANTA BARBARA

Travelled with family
Liked: Cleanliness, amenities
Nice room, Elisabeth at the front desk was lovely and very helpful. It was too bad that their hotel bar was closed for the entire weekend so our group had to go elsewhere. Also, the breakfast buffet was ridiculously overpriced and they were definitely missing employees. It took 30 minutes to get a cup of coffee and the selections were very limited for $42. Overall, we love the Nikko and will be back.
Stayed 2 nights in Dec 2025

4/10 Poor

Nasim

Liked: Cleanliness, property conditions & facilities
We ordered chicken tenders for our daughter through room service and waited approximately 30 minutes. When the meal arrived, the chicken was raw rather than properly cooked. As this was a children’s meal, we were concerned about food safety and would appreciate follow-up regarding this issue.
Stayed 1 night in Dec 2025

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities
Great service and great room!
Stayed 2 nights in Dec 2025

10/10 Excellent

WEN-HSIN

Stayed 3 nights in Dec 2025

2/10 Terrible

Andrew

I booked a hotel room for my daughter, which was her birthday. She arrives no parking available. It was full. She has to find her own parking somewhere not by the hotel in San Francisco. It is dark inconvenient not safe.
Stayed 1 night in Dec 2025

8/10 Good

Gabriella

Stayed 2 nights in Dec 2025

10/10 Excellent

Sangwon

Stayed 3 nights in Dec 2025

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, heated swimming pool, excellent service from everyone
Stayed 1 night in Dec 2025

8/10 Good

Lauren

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall, the room and staff were fabulous. It would have earned 5 stars, except that I seeked out this hotel and the junior suite room because it was supposed to have a bidet/washlet, but room 2022 did not have one. Ironically, room 2021 which was a lower priced room for our niece happened to have a washlet. If you are expecting a room with a washlet, make sure you explicitly request this at check in so you are not disappointed when you get your room since the hotel is not consistent on which room have washlets.
Stayed 2 nights in Dec 2025

2/10 Terrible

Kelly

Disliked: Cleanliness, amenities, property conditions & facilities
When I arrived San Francisco was experiencing a power outage. The hotel refused to allow me to park my car and there was plenty of room. The hotel refused to allow me to wait in the lobby. I had to sit in my car in an unsafe area! Will never stay at the Nikko again!
Stayed 1 night in Dec 2025

10/10 Excellent

Maricar

Stayed 1 night in Dec 2025

10/10 Excellent

Rosana, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff and well kept property. Highly recommend for its proximity.
Stayed 1 night in Dec 2025

10/10 Excellent

Catherine

Stayed 3 nights in Nov 2025

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Friendly reception person, which thankfully is always the case here!
Stayed 1 night in Dec 2025

10/10 Excellent

Cynthia Louise

Liked: Cleanliness, property conditions & facilities
Beautiful
Stayed 1 night in Dec 2025

2/10 Terrible

Rick Boon Beng

Stayed 2 nights in Dec 2025

10/10 Excellent

Stacey

Stayed 1 night in Dec 2025

10/10 Excellent

Maureen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service from front desk. bell staff. valet parking,and restaurants. Spotless cleanliness.
Stayed 1 night in Dec 2025

10/10 Excellent

Mary ellen

Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff was incredible
Stayed 1 night in Dec 2025

6/10 Okay

DEBRA

Stayed 1 night in Dec 2025

4/10 Poor

Maurice

Liked: Cleanliness
Disliked: Amenities
No longer 5 stars. Why should I pay the resort fee when: Pool closed, Jacuzzi closed, steam room and sauna closed? I chose this hotel for these features. And the backup generators enabled an elevator to run during a power outage but they told my girlfriend to wait in the lobby until the power was restored?
Stayed 1 night in Dec 2025

2/10 Terrible

Jeff

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
San Francisco had a power outage. The hotel was dark when we checked in. The power came on before bedtime but by morning the hotel had no hot water (no showers). We asked for a refund but they couldn't because the room had been charged to Expedia. So, Expedia we expect a refund from your company.
Stayed 1 night in Dec 2025