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Mercure Manchester Norton Grange Hotel & Spa

4.0 star property

Photo gallery for Mercure Manchester Norton Grange Hotel & Spa

Indoor pool, pool loungers
Exterior
Exterior
Bar (on property)
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

Explore the area

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Manchester Road, Castleton, Rochdale, England, OL11 2XZ
  • Place, Heaton Park
    ‪9 min drive‬
  • Place, AO Arena
    ‪17 min drive‬
  • Place, Etihad Stadium
    ‪18 min drive‬
  • Airport, Manchester (MAN)
    ‪29 min drive‬

Room options

View all photos for Family Room, 1 Double Bed with Sofa bed

Family Room, 1 Double Bed with Sofa bed

Family Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(44 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Family Room, 1 Double Bed with Sofa bed

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

  • Sleeps 4
  • 2 Twin Beds

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About the area

Rochdale

With a stay at Mercure Manchester Norton Grange Hotel & Spa in Rochdale (Castleton), you'll be within a 15-minute drive of Heaton Park and Boundary Park. .This family-friendly hotel is 9.7 mi (15.6 km) from Etihad Stadium and 17.5 mi (28.2 km) from Trafford Centre.

What's nearby

  • Heaton Park - 9 min drive - 11.7 km
  • Co-op Live Arena - 17 min drive - 15.4 km
  • AO Arena - 17 min drive - 18.8 km
  • Etihad Stadium - 18 min drive - 16.7 km
  • Deansgate - 18 min drive - 19.1 km

Getting around

  • Milnrow Tram Stop - 6 min drive
  • Manchester Castleton Station - 17 min walk
  • Manchester Airport (MAN) - 31 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪The Sandbrook - ‬4 min drive
  • ‪Summit Inn - ‬7 min drive
  • ‪Ship Inn - ‬10 min walk
  • ‪Il Vecchio - ‬7 min drive

About this property

Mercure Manchester Norton Grange Hotel & Spa

Victorian hotel with a full-service spa and a health club
Mercure Manchester Norton Grange Hotel & Spa offers 81 air-conditioned accommodations with hair dryers and irons/ironing boards. Televisions come with satellite channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Naturel has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 81 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as desks and electric kettles.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a hot tub. Additional amenities at this Victorian hotel include complimentary wireless internet access, gift shops/newsstands, and a banquet hall.
For lunch or dinner, stop by Pickwick Bar & Restaurant, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 9 meeting rooms. Free self parking is available onsite.
English breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
Pickwick Bar & Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Pickwick Bar & Restaurant

Things to do

  • 18-hole adjacent golf course
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Proposal/romance packages

Business services

  • 9 meeting rooms
  • Conference centre
  • Coworking space

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Fixed shower seat
  • Front entrance ramp
  • Gravel flooring in public areas
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Magnifying mirror
  • No lift
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1876
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - August 2024
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Meal delivery service
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Printer
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 12 per person
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 15 (subject to availability)
  • In-room safe fee: GBP 25 per day
  • Rollaway bed fee: GBP 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 16 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Hotel Norton Grange
Mercure Manchester Norton
Mercure Manchester Norton Grange
Mercure Manchester Norton Grange Hotel
Mercure Manchester Norton Grange Hotel Rochdale
Mercure Manchester Norton Grange Rochdale
Mercure Norton
Mercure Norton Grange Manchester
Norton Grange Hotel Manchester
Norton Grange Mercure
Mercure Norton Grange Hotel Rochdale
Mercure Manchester Norton Grange Hotel Spa
Mercure Manchester Norton Grange Hotel & Spa Hotel
Mercure Manchester Norton Grange Hotel & Spa Rochdale
Mercure Manchester Norton Grange Hotel & Spa Hotel Rochdale

Mercure Manchester Norton Grange Hotel & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 376 out of 931 reviews
Rating 8 - Good. 297 out of 931 reviews
Rating 6 - Okay. 152 out of 931 reviews
Rating 4 - Poor. 63 out of 931 reviews
Rating 2 - Terrible. 43 out of 931 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

OBINNA

Liked: Cleanliness
There were no staff manning the reception at night waited over 30. There was a message that read dial 2424 for attention and when dialed u get straight message saying this mail box is full. In the end I left without seeing anyone. Also the flow of our shower was nothing to write home about. Breakfast was great and swimming facilities were great
Stayed 1 night in Jun 2025

10/10 Excellent

Mrs P K

Stayed 1 night in Jun 2025

6/10 Okay

T

Stayed 2 nights in May 2025

10/10 Excellent

Anthea

Liked: Cleanliness, staff & service, property conditions & facilities
My husband & I have stayed at the Norton Grange a number of times. It’s a great location being central for visiting family. We would have appreciated a safe in the room but otherwise a great stay.
Stayed 3 nights in Jun 2025

6/10 Okay

Gina

Business traveller
Liked: Cleanliness, staff & service
Hotel was clean.
Stayed 1 night in Jun 2025

2/10 Terrible

Collette

Stayed 1 night in Jun 2025

10/10 Excellent

Jaye

Stayed 1 night in Jun 2025

10/10 Excellent

Hayley

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Roger

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very helpful and professional staff Got an upgrade on my room Food was great and service was excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Graham

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, good food.
Stayed 1 night in Jun 2025

10/10 Excellent

Josh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good stay here at Mecure Norton Grange. Great hotel and spa with a spectacular gym. Rooms nice and clean modern with nice big Smart TV. Friendly Staff and the Breakfast was excellent. Full continental and full English on a self serve basis. Could also take a tray and take it up to my room. Overall spot on and very welcoming for Parklife Festival goers.
Stayed 2 nights in Jun 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with great spa facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Ellie

Stayed 1 night in Jun 2025

8/10 Good

Philip

Stayed 1 night in Jun 2025

2/10 Terrible

Rosalie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sadly let down by breakfast on the second day, it seems the hotel are unable to cope when at full capacity. I went down to breakfast with ample time left, no hot food was left due to large amounts of people and long queues were forming as food was not being replaced fast enough. Plates were also so hot that I burnt my hand. A refund was not provided for breakfast although the hotel failed to deliver the agreed services.
Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Funmi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and envelope was very clean.Could do with a smart Tv in the rooms though, The tv in my room was old and difficult to operate.
Stayed 5 nights in May 2025

10/10 Excellent

Lindsey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed on a sunday so the hotel was pretty quiet. Room 303 was a twin i asked for. Was lovely. Had air con. Nice bath with really hot water..beds were comfy too. The pool and spa was great and it was included in the price. Steam room, sauna, ice room, big jacuzzi that opens up outside. We didn't eat at the hotel so not sure on the food but the hotel itself is great x
Stayed 1 night in Jun 2025

8/10 Good

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel manager and there staff where the best i had come across and i have stayed in a lot.food excellent settling excellent staff were excellent also foid was 1st class will stay againvwgen in Manchester
Stayed 1 night in May 2025

10/10 Excellent

J

Stayed 1 night in May 2025

8/10 Good

Naheed

Stayed 4 nights in May 2025

10/10 Excellent

Shuv

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
I've stayed here a few times whilst working in the area, great hotel and super helpful reception staff. Beautiful spa facilities that are included in the room rate. Nice bar area. Room 335 could do with a new mattress is my only gripe.👍👍
Stayed 1 night in May 2025

10/10 Excellent

adil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Hotel

This Mercure is one of the best. Usually come here 2/3 times a year and every time the staff are so welcoming and kind. Privilege rooms are fantastic and worth the extra coin. Gym and Spa facilities are excellent and from my experience not over crowded.
Stayed 2 nights in May 2025