6/10 Okay
Andrew, London
12 Feb 2026
Liked: Cleanliness, amenities
The hotel and its amenities were great - welcoming, good breakfast, interesting architecture. The suite I stayed in was not great, and I'd advise against booking a suite. It was split level, with the thermostat on the upper level. Due to how the heating worked, the upper level needed to be set at 25C to get the lower level to 19C and the bathroom remained much colder. The wrap around bedhead - the mattress end slotted into the bedhead - took 10-20cm from the bed length meaning my feet stuck out the end of the bed and I had to sleep diagonally. The mezzanine level - the 25C room - was fully occupied by a large conference table with four chairs, with no easy chair / armchair. Am sure the hotel has had this feedback before, and should just change the furniture, throw out the conference table and the wrap around bedhead, and sort out a better heating arrangement. Will not stay again. Quite possibly the more economical regular rooms do not have these problems
Andrew
Stayed 2 nights in Feb 2026
