Crowne Plaza Harrogate by IHG

4.0 star property

Photo gallery for Crowne Plaza Harrogate by IHG

Serves lunch and dinner
Property preview
Point of interest
Point of interest
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
Kings Road, Harrogate, England, HG1 1XX
  • Place, Harrogate Convention Centre
    ‪2 min walk‬
  • Place, Harrogate Theatre
    ‪5 min walk‬
  • Place, Turkish Baths and Health Spa
    ‪6 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪25 min drive‬

Room options

Premium Room, 1 King Bed, Club lounge access (Super King)

8.8 out of 10
Excellent
(17 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Single Beds

9.4 out of 10
Exceptional
(27 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Premium Room, 1 King Bed (Super King)

9.0 out of 10
Wonderful
(62 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 Single Bed OR 1 Double Bed

Standard Room

9.0 out of 10
Wonderful
(39 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed OR 1 Double Bed

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(10 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed (High Floor)

8.6 out of 10
Excellent
(9 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 King Bed (Super King, High Floor)

9.2 out of 10
Wonderful
(57 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Club lounge access (High Floor)

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Single Beds (High Floor)

9.4 out of 10
Exceptional
(9 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Queen Bed, Accessible

8.8 out of 10
Excellent
(6 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Club lounge access

9.4 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Harrogate

With a stay at Crowne Plaza Harrogate by IHG, you'll be centrally located in Harrogate, steps from Harrogate Convention Centre and within a 10-minute walk of Turkish Baths and Health Spa. .This hotel is 2.3 mi (3.7 km) from RHS Garden Harlow Carr and 3.6 mi (5.7 km) from Ripley Castle and Gardens.

What's nearby

  • Harrogate Convention Centre - 2 min walk - 0.2 km
  • Harrogate Theatre - 5 min walk - 0.4 km
  • Turkish Baths and Health Spa - 6 min walk - 0.5 km
  • Royal Hall - 6 min walk - 0.5 km
  • Montpellier Quarter - 7 min walk - 0.6 km

Getting around

  • Harrogate Station - 8 min walk
  • Leeds (LBA-Leeds Bradford) - 35 min drive

Restaurants

  • ‪Christies - ‬3 min walk
  • ‪Pizza Parada - ‬5 min walk
  • ‪Bean & Bud - ‬5 min walk
  • ‪Ice Scoop Gelato - ‬4 min walk
  • ‪Cattlemen's Grill - ‬5 min walk

About this property

Crowne Plaza Harrogate by IHG

Hotel with a restaurant, steps from Harrogate Convention Centre
Crowne Plaza Harrogate by IHG offers 214 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually decorated. 32-inch flat-screen televisions come with digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 214 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Satisfy your appetite for dinner at Springs Restaurant, a restaurant which specializes in British cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Harrogate? This hotel has 6705 square feet (623 square meters) of space consisting of conference space and 6 meeting rooms. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Springs Restaurant - This restaurant specializes in British cuisine and serves breakfast and dinner.
Springs Bar - This bar specializes in British cuisine and serves lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (GBP 12 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.95 for adults and GBP 6 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Springs Bar
  • Springs Restaurant

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 6 meeting rooms
  • 6,705 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Handrails in stairways (91 centimetre high)
  • Lift (79 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 11 floors
  • Banquet hall
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 16.95 for adults and GBP 6 for children
  • Self parking fee: GBP 12.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind and solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Harrogate Holiday Inn
Holiday Inn Harrogate
Holiday Inn Hotel Harrogate
Holiday Hotel Harrogate
Holiday Inn Harrogate, Yorkshire
Holiday Inn Harrogate Hotel
Crowne Plaza Harrogate Hotel
Crowne Plaza Harrogate
Crowne Plaza Harrogate by IHG Hotel
Crowne Plaza Harrogate an IHG Hotel
Crowne Plaza Harrogate by IHG Harrogate
Crowne Plaza Harrogate by IHG Hotel Harrogate

Crowne Plaza Harrogate by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 786 out of 1245 reviews
Rating 8 - Good. 325 out of 1245 reviews
Rating 6 - Okay. 76 out of 1245 reviews
Rating 4 - Poor. 33 out of 1245 reviews
Rating 2 - Terrible. 25 out of 1245 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great movernight stay. Very close to town centre and next door to Convention Centre. Good basement parking at a good price
Stayed 1 night in Sep 2025

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wedding Anniversary trip

The staff were wonderful, especially the two on reception. The hotel was very centrally located for our plans, and we had a great stay. We had a high room with lovely views over Harrogate, but the room had an adjoining door, which meant we could hear everything going on in the room next door, literally everything. Next time, we will specify a non-adjoining room.
Stayed 1 night in Sep 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great sray at the Crowne Plaza.

Wonderful stay at the Crowne Plaza. Really convenient to walk into Harrogate. Gorgeous hotel. Lovely staff & service.
Stayed 2 nights in Sep 2025

8/10 Good

Alison

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was lovely , staff were excellent but our bathroom had a really horrible smell
Stayed 1 night in Sep 2025

10/10 Excellent

Dylan

Stayed 1 night in Sep 2025

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Chris

Travelled with partner
Liked: Staff & service, amenities
We found the hotel a bit dowdy, grey and depressing to be honest, the netting up the windows although functional, make the room prison like and disappointingly spoil the view of the city. The breakfast was fantastic,plentiful and tasty let down marginally by the coffee machines which are hit and miss and either bitter or too weak, could do with lookong at. Our overall lasting impression was one of a somber and somewhat depressing accommodation...sorry.
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mid week stay

Efficient informative check in, room clean and tidy comfy bed, great view from the room on the 8th floor. Handy underground car park reasonably priced too.
Stayed 1 night in Sep 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Malcolm

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 day break

This is an exceĺlent hotel which is well located for the town centre. The entrance to the carpark can be difficult to find as it shares its entrance with the conference centre. Once in there are lots of carparking spaces. The staff were excellent throughout our stay. Our room was on the eighth floor room 815 and was very comfortable.The only slight annoyance was a mark/stain on the carpet at the foot of the bed, which looked like it had been there for some time. I would not expect this in this standard of hotel. Everything else was excellent including the breakfast which was served in a very nice dining room. Enjoyed our stay.
Stayed 4 nights in Sep 2025

10/10 Excellent

Chong

Stayed 4 nights in Aug 2025

8/10 Good

Ka Wai

Liked: Cleanliness, property conditions & facilities
Good
Stayed 2 nights in Sep 2025

8/10 Good

Angela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Within walking distance of town centre. Very clean. Staff pleasant and helpful. Breakfast buffet was varied and good standard. We didn’t try the hotel restaurant for dinner as the menu didn’t look very appetising but there was a good variety of restaurants nearby.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel little bit disappointed I paid extra for a high floor room with a view,but all windows had a netting on outside due to works been carried out over all a nice hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was located in the town centre
Stayed 3 nights in Sep 2025

4/10 Poor

David

Liked: Staff & service, room comfort
Disliked: Cleanliness

Cleanliness Issues

Overall, this a decent in hotel but the cleaning staff are clearly letting it down. When going for a shower on the day we arrived we tried to use the rolled up rubber bath mat only to find it had several smears of excrement on it. The very fact that a cleaner rolled it up and didn't address it is beyond belief. We complained and they immediately replaced it. After night 1, we went out and returned mid afternoon and noticed the cleaners had been in. Before we left in the morning we had left our towels on the floor expecting them to be changed. It was clear they had just hung them back up. Bed wasn't made and some rubbish next to the bin wasn't removed. Really not what we expect from a Crowne Plaza or any hotel for that matter. On a positive note everything else was really good but they have to get the cleaning standards improved.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rosalind

Stayed 1 night in Sep 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely omelettes for breakfast, good location
Stayed 1 night in Sep 2025

8/10 Good

Yvonne

Liked: Staff & service, room comfort

Nice hotel great location

The best helpful/friendly staff we’ve ever met in a hotel. Thankyou The shower smelt awful we think it was the plug needed a clean
Stayed 2 nights in Sep 2025