Sandman Signature Newcastle Hotel

4.0 star property

Photo gallery for Sandman Signature Newcastle Hotel

Exterior
Breakfast, lunch, dinner served; Fusion cuisine
Reception
Point of interest
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Breakfast available
  • Business services

Explore the area

View map
Gallowgate, Newcastle-upon-Tyne, England, NE1 4SD
  • Place, St. James' Park
    ‪1 min walk‬
  • Place, Chinatown
    ‪2 min walk‬
  • Place, Northumbria University
    ‪10 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪19 min drive‬

Room options

Standard Room, 1 King Bed, Stadium View

8.4 out of 10
Very good
(87 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Sofa Bed, Kitchenette

8.8 out of 10
Excellent
(17 reviews)
  • City view
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed, Sofa Bed, Kitchenette

8.2 out of 10
Very good
(15 reviews)
  • City view
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Executive Suite, 1 King Bed, Kitchenette, Balcony

7.8 out of 10
Good
(12 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Twin Studio, 2 Single Beds, Sofa Bed, Kitchenette

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Family Suite, 1 King Bed, Bunk Beds, Kitchenette

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

Accessible Studio, 1 King Bed, Sofa Bed, Kitchenette

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Newcastle-upon-Tyne

A stay at Sandman Signature Newcastle Hotel places you in the heart of Newcastle-upon-Tyne, steps from St. James' Park and Chinatown. .This hotel is 0.2 mi (0.4 km) from System and 0.3 mi (0.5 km) from Leazes Park.

What's nearby

  • St. James' Park - 1 min walk - 0.2 km
  • Chinatown - 2 min walk - 0.2 km
  • University of Newcastle-upon-Tyne - 6 min walk - 0.5 km
  • Newcastle-upon-Tyne Theatre Royal - 7 min walk - 0.7 km
  • Northumbria University - 10 min walk - 0.9 km

Getting around

  • St James Station - 1 min walk
  • Newcastle Central Station - 9 min walk
  • Newcastle Intl. Airport (NCL) - 15 min drive

Restaurants

  • ‪Bubble Cha - ‬5 min walk
  • ‪ZAAP Thai Street Food - ‬4 min walk
  • ‪Rosie's Bar - ‬3 min walk
  • ‪The Strawberry - ‬3 min walk
  • ‪Subway - ‬4 min walk

About this property

Sandman Signature Newcastle Hotel

Sandman Signature Newcastle Hotel offers 170 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. Refrigerators and microwaves are provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 170 guestrooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. Wired and wireless internet access is complimentary, and flat-screen televisions with digital programming provide entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby. Additional amenities at this hotel include tour/ticket assistance, a banquet hall, and a vending machine.
Enjoy a satisfying meal at Shark Club Gastro Bar serving guests of Sandman Signature Newcastle Hotel. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, express check-out, and dry cleaning/laundry services.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Shark Club Gastro Bar - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (GBP 19 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 20 for adults and GBP 7.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Shark Club Gastro Bar

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The following facilities are closed on Christmas Day:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night

Service animals are welcome, and are exempt from fees

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

2 children, per adult, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for GBP 25 per night

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20.00 for adults and GBP 7.50 for children
  • Offsite parking fee: GBP 19 per day (0.5 mi away; open 24 hours)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Newcastle Signature Hotel

Sandman Newcastle

Sandman Newcastle Hotel

Sandman Signature Hotel Newcastle

Sandman Signature Hotel Newcastle Newcastle-upon-Tyne

Sandman Signature Newcastle

Sandman Signature Newcastle Newcastle-upon-Tyne

Signature Hotel Newcastle

Signature Newcastle

Signature Sandman Hotel

Sandman Signature Newcastle Hotel Newcastle-upon-Tyne

Sandman Signature Newcastle Hotel

Sandman Signature Newcastle

Sandman Signature Newcastle Hotel Hotel

Sandman Signature Newcastle Hotel Newcastle-upon-Tyne

Sandman Signature Newcastle Hotel Hotel Newcastle-upon-Tyne

Sandman Signature Newcastle Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 527 out of 1010 reviews
Rating 8 - Good. 239 out of 1010 reviews
Rating 6 - Okay. 141 out of 1010 reviews
Rating 4 - Poor. 66 out of 1010 reviews
Rating 2 - Terrible. 37 out of 1010 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

lindsey

Stayed 1 night in Feb 2026

10/10 Excellent

Laurie

Stayed 1 night in Feb 2026

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
The room and stay was terrible no sleep dirty mattress and bedding noise all night had to leave on Saturday so for 265 was waste money
Stayed 2 nights in Feb 2026

8/10 Good

Anthony

Stayed 5 nights in Feb 2026

6/10 Okay

Claire

Travelled with family
Liked: Cleanliness, staff & service
Room was tired - broken bathroom door. Breakfast was also poor.
Stayed 2 nights in Feb 2026

6/10 Okay

Michael

Travelled with family and small children
Liked: Cleanliness, amenities
Rooms a bit dilapidated. Staff friendly and helpful. Check in was efficient. Fair bit of noise even after midnight from stack across road, although this wasn't an issue for me personally-it may be for others. Gets 3 stars for it's cold shower however. Not great at all.
Stayed 1 night in Feb 2026

6/10 Okay

Julie

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was acceptable except for bathroom. Full length glass door which didn’t shut properly and hung wonky so left large gap and no privacy. However , once mentioned the handy man fixed it, no heated towel rail so had damp towels all weekend and no hot water both mornings. Not sure if I would book again
Stayed 2 nights in Feb 2026

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
The room was cute
Stayed 1 night in Feb 2026

10/10 Excellent

Robert

Stayed 1 night in Jan 2026

6/10 Okay

Paul

Liked: Cleanliness, amenities
I feel the room would benefit from a radiator in the living/kitchen area of the room. This part was very cold. I would also recommend a heated towel rail in the bathroom. I feel the breakfast was also average. Bacon and hash browns were overcooked and the toasters were cheap and took ages to toast your bread
Stayed 1 night in Jan 2026

8/10 Good

Elias

Stayed 1 night in Jan 2026

6/10 Okay

Robert

Stayed 1 night in Jan 2026

10/10 Excellent

SZE CHUN

Stayed 3 nights in Jan 2026

6/10 Okay

Judith

Liked: Staff & service
Disliked: Cleanliness
Rooms very small. Mold around windows and overall a bit shabby.
Stayed 2 nights in Jan 2026

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Staff very helpful
Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Stayed 1 night in Dec 2025

2/10 Terrible

SP

25 minute queue to check in. Poor double glazing = noisy room.
Stayed 1 night in Jan 2026

4/10 Poor

Neil

Business traveller
Liked: Cleanliness
Disliked: Staff & service
No hot water for 3 night stay. Staff tried to tell me how to use a tap to get hot water. I’m a shopfitter with 35 years experience.
Stayed 3 nights in Jan 2026

8/10 Good

Colin

Business traveller
Liked: Cleanliness, staff & service, amenities
Very happy with the room (bed, shower, desk and tv great). Perfect location also. I will come back to try the food and drinks as was sadly only in the hotel for one night.
Stayed 1 night in Jan 2026

2/10 Terrible

Neil

Stayed 1 night in Nov 2025

8/10 Good

karl

Liked: Cleanliness, staff & service
Yes
Stayed 2 nights in Jan 2026

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, property conditions & facilities
Room was spotless, staff were really friendly, easy check in overall a great stay
Stayed 2 nights in Jan 2026

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel centrally located - metro stop next to hotel. Had executive suite with balcony- balcony view was of a building site - don’t bother with this unless you want to smoke / vape at your room - staff said to book high level at the front and there are great views.
Stayed 1 night in Jan 2026

10/10 Excellent

annmarie

Liked: Cleanliness, staff & service, amenities
excellent stay got upgraded to a suit beautiful white bedding and robes..breakfast fresh and HOT!
Stayed 1 night in Jan 2026

8/10 Good

Martyn

Liked: Cleanliness, staff & service, amenities
Nice reception. Nice rooms.
Stayed 3 nights in Jan 2026