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The Maids Head Hotel

4.0 star property

Photo gallery for The Maids Head Hotel

Dining
Property entrance
Courtyard
Exterior
Junior Suite

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Business services

Explore the area

View map
Tombland, Norwich, England, NR3 1LB
  • Place, Norwich Cathedral
    ‪1 min walk‬
  • Place, Norwich Castle
    ‪6 min walk‬
  • Place, Norwich Theatre Royal
    ‪10 min walk‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪9 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

8.8 out of 10
Excellent
(21 reviews)
  • Sleeps 1
  • 1 Single Bed

Classic Double Room

  • Sleeps 2

Executive Dog Room

  • Sleeps 2

View all photos for Dog Friendly Executive Double

Dog Friendly Executive Double

Dog Friendly Executive Double

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Single Room

  • Sleeps 1

Junior Suite

  • Sleeps 2

View all photos for Executive King Or Twin Room

Premium bedding, individually decorated, individually furnished, desk

Executive King Or Twin Room

  • Sleeps 2

View all photos for Executive Double or Twin Room

Executive Double or Twin Room

Executive Double or Twin Room

9.2 out of 10
Wonderful
(37 reviews)
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.6 out of 10
Excellent
(46 reviews)
  • Sleeps 2
  • 1 Double Bed

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Exterior
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About the area

Norwich

With a stay at The Maids Head Hotel, you'll be centrally located in Norwich, steps from Tombland and Elm Hill. .This historic hotel is 0.1 mi (0.1 km) from Norwich Cathedral and 1 mi (1.7 km) from Norwich Castle.

What's nearby

  • Elm Hill - 1 min walk - 0.1 km
  • Norwich Cathedral - 1 min walk - 0.2 km
  • Norwich Castle - 6 min walk - 0.5 km
  • The Forum - 8 min walk - 0.7 km
  • Norwich Theatre Royal - 10 min walk - 0.9 km

Getting around

  • Norwich Station - 11 min walk
  • Norwich (NWI-Norwich Intl.) - 18 min drive

Restaurants

  • ‪The Ribs of Beef - ‬2 min walk
  • ‪Louis Marchesi - ‬1 min walk
  • ‪The Courtyard Café - ‬2 min walk
  • ‪The Glass House - ‬1 min walk
  • ‪The Wig and Pen - ‬3 min walk

About this property

The Maids Head Hotel

The Maids Head Hotel offers 84 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Plasma televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 84 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services. Additional features at this hotel include a banquet hall and bike storage.
Grab a bite to eat at WinePress at Wensum, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 7 AM to 9:30 AM for a fee. Children aged 12 and younger eat free breakfast.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 6 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Children aged 12 and younger eat free breakfast.
WinePress at Wensum - Onsite restaurant. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (GBP 10 per night)
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7 AM to 9:30 AM for a fee: GBP 15 for adults and GBP 7 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • WinePress at Wensum

Things to do

  • Bicycle storage
  • Free bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Built in 1287
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total pets

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Children aged 12 and younger eat free breakfast

Rollaway/extra beds are available for GBP 20.0 per night

Cribs (infant beds) are available for GBP 10.0 per night

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.00 for adults and GBP 7.00 for children
  • Uncovered self parking fee: GBP 10.00 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Maids Head

Maids Head Hotel

Maids Head Hotel Norwich

Maids Head Norwich

Maids Hotel

The Maids Head Hotel Hotel

The Maids Head Hotel Norwich

The Maids Head Hotel Hotel Norwich

The Maids Head Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 688 out of 1005 reviews
Rating 8 - Good. 245 out of 1005 reviews
Rating 6 - Okay. 50 out of 1005 reviews
Rating 4 - Poor. 16 out of 1005 reviews
Rating 2 - Terrible. 6 out of 1005 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Connor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel and stay
Stayed 1 night in Jan 2026

10/10 Excellent

Jason

Stayed 1 night in Feb 2026

8/10 Good

Simon

Stayed 1 night in Feb 2026

8/10 Good

Amy

Stayed 1 night in Jan 2026

6/10 Okay

Alan

Liked: Staff & service
First of all great service from all staff, good food and comfortable bed. My middle score reflects my disappointment with the room. I booked a junior suite but felt the room was no more than a large double. Putting a roll top bath in the bedroom does not make it a Junior suite. It was also cold with only a small oil heater provided. This made it an expensive room.
Stayed 1 night in Jan 2026

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities
Room. clean except for top of TV Excellent central situation great place to stay
Stayed 1 night in Jan 2026

6/10 Okay

Sarah

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Hotel is beautiful but £150pn room pretty average and very noisy at 2/3am. Bed was comfy but shower was really tricky to turn on and adjust temperature.
Stayed 1 night in Jan 2026

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities
Absolutely lovely hotel. Clean, well equipped rooms. Comfortable bed in roomy atmosphere. Staff friendly and helpful. Great location. Easy walk to many things to see.
Stayed 2 nights in Jan 2026

6/10 Okay

James

Business traveller
Liked: Cleanliness, staff & service, amenities
Visually the hotel looks great. But the mattress was rock hard and totally not what I would expect in a hotel in 2026. Every spring could be felt. Also, in room 226 the noise from the extract and refrigeration equipment was on continuously all night, making it sound like a diesel locomotive was parked outside my room. Orange juice with breakfast was from concentrate and tasted like wet cardboard. Left early as didn’t get any sleep on first night
Stayed 2 nights in Jan 2026

10/10 Excellent

Dave

Business traveller
Liked: Cleanliness, staff & service, amenities
Very helpful staff, great breakfast, quiet rooms and a great shower!
Stayed 1 night in Jan 2026

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, amenities
I recently enjoyed my second stay at Maids Head. I love their junior suites and this time I had the pleasure of Shardlake. A beautiful room at the front of the hotel looking down Tombland and across to the cathedral. It had a huge comfortable bed and a gorgeous roll top bath with complimentary White Company toiletries. There was also a walk-in shower and dual sinks. I do love the bathrooms at Maids Head. They've been very well designed. Another room favourite is the excellent selection of teas, coffees and hot chocolate. It was so lovely to stay somewhere that provided camomile tea. My suite was so calming and cosy. It was a wrench to leave it. Spotlessly clean too with a daily visit from housekeeping. All staff I encountered were so welcoming and friendly. Definitely my favourite place to stay in Norwich.
Stayed 4 nights in Nov 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Lovely breakfast
Stayed 2 nights in Jan 2026

10/10 Excellent

Rachel

Stayed 2 nights in Jan 2026

8/10 Good

Matthew

Liked: Amenities, property conditions & facilities
The rooms were nice and clean and the staff helpful and friendly . I would stay again .
Stayed 2 nights in Jan 2026

8/10 Good

richard

Clean , staff
Stayed 1 night in Jan 2026

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Asher

Stayed 1 night in Jan 2026

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, helpful staff, excellent room heating on a very cold january night.
Stayed 1 night in Jan 2026

8/10 Good

Sue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable and pleasant stay in this customer focused and charming Hotel. Lovely inclusive Breakfast, with lots of choice, cosy room and facilities. Courteous, friendly, approachable staff, who dealt with my one concern efficiently and respectfully. I look forward to returning.
Stayed 1 night in Jan 2026

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in Erphingham gate room, nice and clean, large suite, roll top bath in the corner. Staff all polite and friendly, hubby would have liked a bigger TV and no ladies make/up hair styling area . Always a hotel we visit again and again
Stayed 1 night in Jan 2026

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Lovely stay. Let us check out a bit later and popped a birthday card/sweets in for my other half which was nice. Regulars and will be back.
Stayed 1 night in Jan 2026

10/10 Excellent

Malcolm

Stayed 2 nights in Dec 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
Fantastic room, great location and great hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

8/10 Good

Alan

Stayed 1 night in Dec 2025