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Classic Lodges The Old Swan Hotel

3.5 star property

Photo gallery for Classic Lodges The Old Swan Hotel

Property entrance
Exterior
Reception
Lounge
Daily full breakfast (GBP 15.95 per person)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Business services

Explore the area

View map
Swan Road, Harrogate, England, HG1 2SR
  • Place, Royal Hall
    ‪2 min walk‬
  • Place, Turkish Baths and Health Spa
    ‪3 min walk‬
  • Place, Harrogate Convention Centre
    ‪7 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪28 min drive‬

Room options

View all photos for Classic Double or Twin Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Classic Double or Twin Room

8.8 out of 10
Excellent
(22 reviews)
  • 180 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Double Room

8.2 out of 10
Very good
(35 reviews)
  • 180 sq m
  • Sleeps 3
  • 1 Double Bed

Executive Double or Twin Room

9.0 out of 10
Wonderful
(19 reviews)
  • 239 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Single Room

9.2 out of 10
Wonderful
(30 reviews)
  • Sleeps 1
  • 1 Single Bed

Executive Double Room

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 3
  • 1 Single Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed

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About the area

Harrogate

A stay at Classic Lodges The Old Swan Hotel places you in the heart of Harrogate, steps from Mercer Art Gallery and Valley Gardens. .This hotel is 12.4 mi (20 km) from Yorkshire Dales National Park and 0.2 mi (0.3 km) from Turkish Baths and Health Spa.

What's nearby

  • Mercer Art Gallery - 1 min walk - 0.2 km
  • Royal Hall - 2 min walk - 0.2 km
  • Turkish Baths and Health Spa - 3 min walk - 0.3 km
  • Harrogate Theatre - 6 min walk - 0.5 km
  • Harrogate Convention Centre - 7 min walk - 0.7 km

Getting around

  • Harrogate Station - 10 min walk
  • Leeds (LBA-Leeds Bradford) - 36 min drive

Restaurants

  • ‪The Winter Gardens - ‬3 min walk
  • ‪Fi:k - ‬4 min walk
  • ‪The Montpellier - ‬5 min walk
  • ‪Harrogate Brewing Co On Royal Parade - ‬3 min walk
  • ‪Christies - ‬4 min walk

About this property

Classic Lodges The Old Swan Hotel

Classic Lodges The Old Swan Hotel offers 136 accommodations with hair dryers and irons/ironing boards. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Stay in one of 136 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and separate sitting areas.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include a picnic area, barbecue grills, and a ballroom.
Enjoy British cuisine at Wedgwood Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Wedgwood Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 12 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: GBP 15.95 for adults and GBP 15.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Wedgwood Restaurant

Things to do

  • Library

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.95 for adults and GBP 15.95 for children
  • Self parking fee: GBP 12.00 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Old Swan Hotel Harrogate
Old Swan Hotel
Old Swan Harrogate
Old Swan
Classic Lodges Old Swan Hotel Harrogate
Classic Lodges Old Swan Hotel
Classic Lodges Old Swan Harrogate
Classic Lodges Old Swan
Classic Lodges The Old Swan
Classic Lodges The Old Swan Hotel Hotel
Classic Lodges The Old Swan Hotel Harrogate
Classic Lodges The Old Swan Hotel Hotel Harrogate

Classic Lodges The Old Swan Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 420 out of 1001 reviews
Rating 8 - Good. 342 out of 1001 reviews
Rating 6 - Okay. 154 out of 1001 reviews
Rating 4 - Poor. 52 out of 1001 reviews
Rating 2 - Terrible. 33 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Christine

Stayed 1 night in Jan 2026

8/10 Good

Carla

Stayed 1 night in Jan 2026

10/10 Excellent

michael wynne

Liked: Cleanliness, property conditions & facilities
Location and history of the hotel Staff very friendly
Stayed 1 night in Jan 2026

10/10 Excellent

michael wynne

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay very comfortable. Staff were extremely helpful
Stayed 1 night in Jan 2026

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Clean room huge bathroom and breakfast was amazing. Staff very friendly would definitely stay there again
Stayed 1 night in Jan 2026

8/10 Good

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our hotel stay was lovely. The staff were kind and efficient. Our room was small but it had everything you needed and was clean and tidy. I was surprised with the room as I wasn’t too sure on the pictures used on Expedia but actually it excelled my expectation. The breakfast was worth adding on. The hotel is in a quieter spot but walkable to all restaurants and bars. Parking was limited so you had to make sure you could get a space. Overall great stay
Stayed 2 nights in Jan 2026

8/10 Good

Marjorie

Travelled with family
Liked: Cleanliness, staff & service
Room was clean and bed comfy
Stayed 1 night in Jan 2026

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, amenities
Beautiful old building , lots of character & Charm , all the staff are friendly & helpful , clean room , great choice at breakfast. 5 minutes walk into town center.
Stayed 1 night in Jan 2026

8/10 Good

janet

Liked: Cleanliness, staff & service, property conditions & facilities
I booked a small double room. Which was a three-quarter bed with one pillow! But I slept well. Arrived very late into the evening so I went straight to bed. Lovely clean bathroom. No noise. I only had toast and cereal from the breakfast buffet, hence four stars. I didn't see the hot buffet.
Stayed 1 night in Jan 2026

10/10 Excellent

Catherine

Stayed 1 night in Dec 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities
very clean/lovely bathroom/shower/
Stayed 2 nights in Dec 2025

6/10 Okay

Bryan

Travelled with group
Liked: Cleanliness
Staff friendly, room was clean , didnt have breakfast but it was was ok last time we stayed ! Good location, only a 5/10 minute walk to town centre.
Stayed 2 nights in Jan 2026

8/10 Good

Richard

Stayed 3 nights in Jan 2026

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff. They accommodated us early, with one of the two rooms I had booked. This allowed us to drop off luggage and booked in, then go straight off to attend a wedding at another venue. It was very helpful. Thank you.
Stayed 1 night in Jan 2026

8/10 Good

John

Stayed 2 nights in Dec 2025

8/10 Good

Neil

Liked: Cleanliness, amenities
Small room tv not working
Stayed 1 night in Dec 2025

10/10 Excellent

Gabrielle

Stayed 2 nights in Dec 2025

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness
The friendly staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Emma

Stayed 1 night in Dec 2025

2/10 Terrible

Jade

Disliked: Cleanliness, staff & service, property conditions & facilities
Hairs on the bed really dirty and ugly
Stayed 3 nights in Dec 2025

10/10 Excellent

Muhammad Ishmael

Liked: Cleanliness, amenities, property conditions & facilities
I had a really lovely stay here! The hotel was very clean and comfortable, even with the cheapest room option, which honestly surprised me in a good way. The reception service was fantastic — Jay at reception was incredibly helpful, joyful and welcoming, and really made my stay feel easy and stress-free. This was my first time staying here and I’ll definitely be booking again. Thank you for a great experience!
Stayed 3 nights in Dec 2025

6/10 Okay

S L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was tired, looked a bit grimy. The walls must have been paper thin, as I was woken by steady bonking for a good hour at silly o'clock. If it wasn't so annoying, I would have been quite envious of their stamina! I couldn't adjust the shower head and didn't fancy drowning, so I had a wash down before bed. I found the extra pillow (good), but unlike the rest of the hotel, my room was chilly, the duvet thin and no additional blanket. There was a bottle of mineral water, but it looked like the lid had been chewed by someone trying to open it, so I got a jug of tap water with ice from the restaurant when I went down to dinner. To start I was the only diner, all the tables were laid for breakfast, except for a couple on the left by the radiators. A second couple came in for dinner later. Good points, Lanson by the glass, but the menu was unimaginative and food average. I had visited before, with my husband for a family reunion in the Summer. On that occasion we had a suite and the experience was very, very different. I didn't bother with breakfast, although I had paid for it. Considering how much I was looking forward to returning, albeit on my own as a single female traveller, I was thoroughly disappointed. Room charges for 1 starter and 1 main at dinner, 1 night parking and two drinks (one bar and 1 with dinner) was £66. Be aware, they apply 10% gratuity to everything including drinks and bar is card only. Back to the Crowne Plaza next time I travel there solo.
Stayed 1 night in Dec 2025

6/10 Okay

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, great location for town, but far too hot and we could only open the window slightly. The maid walked in to the room 9am on the Sunday despite us answering her knock, which was not ideal.
Stayed 1 night in Dec 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room lovely and clean. Too much noise early morning but apart fro. Tgat all ok.
Stayed 2 nights in Dec 2025

10/10 Excellent

Steven

Stayed 1 night in Dec 2025