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Classic Lodges The Old Swan Hotel

3.5 star property

Photo gallery for Classic Lodges The Old Swan Hotel

Property entrance
Exterior
Lounge
Daily full breakfast (GBP 15.95 per person)
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Business services

Explore the area

View map
Swan Road, Harrogate, England, HG1 2SR
  • Place, Royal Hall
    ‪2 min walk‬
  • Place, Turkish Baths and Health Spa
    ‪3 min walk‬
  • Place, Harrogate Convention Centre
    ‪6 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪25 min drive‬

Room options

View all photos for Classic Double or Twin Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Classic Double or Twin Room

8.8 out of 10
Excellent
(20 reviews)
  • 180 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Double Room

8.2 out of 10
Very good
(29 reviews)
  • 180 sq m
  • Sleeps 3
  • 1 Double Bed

Executive Double or Twin Room

9.0 out of 10
Wonderful
(14 reviews)
  • 239 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Single Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Single Room

9.0 out of 10
Wonderful
(22 reviews)
  • Sleeps 1
  • 1 Single Bed

Executive Double Room

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 3
  • 1 Single Bed

View all photos for Executive Suite

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Executive Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About the area

Harrogate

A stay at Classic Lodges The Old Swan Hotel places you in the heart of Harrogate, steps from Mercer Art Gallery and Valley Gardens. .This hotel is 12.4 mi (20 km) from Yorkshire Dales National Park and 0.2 mi (0.3 km) from Turkish Baths and Health Spa.

What's nearby

  • Mercer Art Gallery - 1 min walk - 0.2 km
  • Royal Hall - 2 min walk - 0.2 km
  • Turkish Baths and Health Spa - 3 min walk - 0.3 km
  • Harrogate Convention Centre - 6 min walk - 0.5 km
  • Harrogate Theatre - 6 min walk - 0.5 km

Getting around

  • Harrogate Station - 10 min walk
  • Leeds (LBA-Leeds Bradford) - 36 min drive

Restaurants

  • ‪The Winter Gardens - ‬3 min walk
  • ‪Harrogate Brewing Co On Royal Parade - ‬3 min walk
  • ‪Fi:k - ‬4 min walk
  • ‪Nando's - ‬4 min walk
  • ‪Ice Scoop Gelato - ‬3 min walk

About this property

Classic Lodges The Old Swan Hotel

Hotel in Harrogate with a 24-hour front desk and a restaurant
Classic Lodges The Old Swan Hotel offers 136 accommodations with hair dryers and irons/ironing boards. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Stay in one of 136 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and separate sitting areas.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include a picnic area, barbecue grills, and a ballroom.
Enjoy British cuisine at Wedgwood Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Wedgwood Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 12 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: GBP 15.95 for adults and GBP 15.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Wedgwood Restaurant

Things to do

  • Library

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.95 for adults and GBP 15.95 for children
  • Self parking fee: GBP 12.00 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Old Swan Hotel Harrogate
Old Swan Hotel
Old Swan Harrogate
Old Swan
Classic Lodges Old Swan Hotel Harrogate
Classic Lodges Old Swan Hotel
Classic Lodges Old Swan Harrogate
Classic Lodges Old Swan
Classic Lodges The Old Swan
Classic Lodges The Old Swan Hotel Hotel
Classic Lodges The Old Swan Hotel Harrogate
Classic Lodges The Old Swan Hotel Hotel Harrogate

Classic Lodges The Old Swan Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 407 out of 1001 reviews
Rating 8 - Good. 346 out of 1001 reviews
Rating 6 - Okay. 158 out of 1001 reviews
Rating 4 - Poor. 57 out of 1001 reviews
Rating 2 - Terrible. 33 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never been in a cleaner hotel up keep 5 star
Stayed 1 night in Oct 2025

10/10 Excellent

Graham

Travelled with partner
Room clean and staff helpful and polite. Lift was very slow and broke down on last day. Had to carry cases down by hand.
Stayed 4 nights in Oct 2025

6/10 Okay

Paul

Business traveller
Liked: Staff & service
The hotel was in a good location for a business trip.
Stayed 1 night in Oct 2025

10/10 Excellent

Carleton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay, helpful staff. Great location and very good breakfast. Room was nice also. Will definitely be coming back.
Stayed 2 nights in Oct 2025

8/10 Good

Alison

Stayed 1 night in Oct 2025

10/10 Excellent

GARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely old hotel.kept perfect, single room I was in was spotless,great shower + all extras not wanting for anything.lovely breakfast in an amazing dining area.great bar area with amazing seating.10/10 for my 4 night stay.would recommend to anyone who wants a peaceful elegant place to stay.I will definitely be back.thank you old swan..
Stayed 4 nights in Oct 2025

8/10 Good

Pete

Liked: Cleanliness, property conditions & facilities
Was staying for eight nights, and was very happy with the room and the facilities. The staff were generally excellent and very helpful, including the housekeeping staff,and the only exception to this was the man who checked me in on arrival. Not as much as a word of welcome,or a smile, or indeed eye contact of any kind. And most certainly not interested in any form of conversation other than moving forward with the check-in procedure. His only interest seemed to be in getting the form signed, and charging me £96 extra for car parking during my stay. On that subject, the car park charges are extortionate in my opinion, and the overflow car park to the rear is quite isolated and surrounded by trees. It certainly is not somewhere that I would be happy leaving my car. I encountered the same check-in man a few nights into my stay, when I return late at night, and there was only him and I in the foyer. But again he didn’t as much as look up from his desk,or greet me in anyway as I entered, or stood about waiting on the very slow lift. As I say, the other staff I had dealings with were very welcoming and polite, but I just felt this particular employee needs a customer care course. Overall, my stay was very pleasant indeed, and I would not hesitate to recommend the hotel, or to return here in the future. I also felt that the room rate for the period I was there was very reasonable. It is an older style Hotel, but I did not feel it was in any way rundown or tired.
Stayed 8 nights in Oct 2025

10/10 Excellent

Sandra

Liked: Cleanliness, property conditions & facilities, room comfort

Enjoyed

The hotel was old but upkept well. Great history and close enough to town to walk. The staff were lovely.
Stayed 4 nights in Oct 2025

8/10 Good

Tally

Stayed 1 night in Oct 2025

10/10 Excellent

Beverley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional hotel. Rooms could do with updating but on the whole a nice hotel with lots of traditional features of a hotel with so much history. Conveniently situated in a quiet area but still only a 5 minute walk from all Harrogate has to offer.
Stayed 1 night in Oct 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Oct 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good sized single room, a little dated but it's an old hotel so I didn't expect a modern room. Lounge bar was very comfy with lots of sofas.
Stayed 1 night in Oct 2025

6/10 Okay

Maureen

Stayed 1 night in Sep 2025

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay at the Old Swan hotel. The staff were friendly, attentive and check in was quick. Breakfast was lovely and replenished frequently Would definitely stay here again.
Stayed 1 night in Sep 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

8/10 Good

Anne

Stayed 2 nights in Sep 2025

2/10 Terrible

Lesley-ann

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very small with a single bed that rolled around. It was nice to have a bath tub but I thought I had booked and paid for a double bed and I was put in a very tiny room. Didn’t seem like good value for money.
Stayed 1 night in Sep 2025

2/10 Terrible

Craig

Stayed 2 nights in Sep 2025

2/10 Terrible

Mark

Disliked: Cleanliness, property conditions & facilities
Room was not fit for human occupation. Terrible damp and mould smells - can still taste that in the back of my throat a week later and we only spent 5 minutes in there before leaving for another hotel. Room looked like it was furnished from a bad charity shop. The most dissappointing thing is that this hotel actually thought it was ok to put people in this room in the first place. We had booked months earlier so they have no excuse. Be very careful with this hotel, because they advertise that the rooms are refurbished, but then they try and put you somewhere that is a total health hazard. Disappointingly, they only refunded just over 50% of the cost (wish we hadn't prepaid). I'm just pleased we got out straight away.
Stayed 2 nights in Sep 2025

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Angela

Travelled with family
Beautiful building, lovely spacious room but needed tlc and a new shower curtain !
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Old Swan Hotel Harrogate

Nice location in Harrogate and good sized room and bathroom. Could do with new windows and extractor fan in the bathroom. Drinks and meal a bit on the expensive side. + Carpark on site also a bit pricey but a least you're not having to worry about street parking. Overall a good 6 day break.
Stayed 6 nights in Sep 2025

6/10 Okay

Peter

Stayed 1 night in Sep 2025

8/10 Good

Any

Stayed 1 night in Sep 2025