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Sheraton Heathrow Hotel

4.0 star property

Photo gallery for Sheraton Heathrow Hotel

Serves lunch and dinner
Exterior
Presidential Suite, 1 King Bed
Lobby
Presidential Suite, 1 King Bed

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
Heathrow Airport, Colnbrook Bypass, West Drayton, England, UB7 0HJ
  • Place, Thorney Park
    ‪5 min drive‬
  • Place, Thames River
    ‪8 min drive‬
  • Place, Airport Bowl
    ‪8 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed

9.0 out of 10
Wonderful
(132 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds

9.2 out of 10
Wonderful
(28 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 1 Queen Bed

8.6 out of 10
Excellent
(15 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 2 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Family Room, 1 Double Bed

  • 44 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 73 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About the area

West Drayton

Located in West Drayton (Heathrow Villages), Sheraton Heathrow Hotel is within a 15-minute drive of Windsor Castle and Windsor Racecourse. .This hotel is 7.2 mi (11.5 km) from Twickenham Stadium and 7.4 mi (12 km) from Thorpe Park.

What's nearby

  • Thorney Park - 5 min drive - 4.4 km
  • Thames River - 8 min drive - 8.3 km
  • Thames Path - 8 min drive - 8.3 km
  • Airport Bowl - 8 min drive - 4.0 km
  • Royal Holloway, University of London - 11 min drive - 11.5 km

Getting around

  • West Drayton Station - 6 min drive
  • Station A Station - 20 min walk
  • Heathrow Airport (LHR) - 4 min drive

Restaurants

  • ‪Gordon Ramsay Plane Food - ‬6 min drive
  • ‪Pret A Manger - ‬7 min drive
  • ‪Wagamama - ‬7 min drive
  • ‪Starbucks - ‬7 min drive
  • ‪Giraffe - ‬7 min drive

About this property

Sheraton Heathrow Hotel

Sheraton Heathrow Hotel offers 426 accommodations with safes and hair dryers. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This West Drayton hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 426 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include wedding services, a television in a common area, and a ballroom.
You can enjoy a meal at Cast Iron Bar & Grill serving the guests of Sheraton Heathrow Hotel, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a bus station shuttle.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Cast Iron Bar & Grill - This steakhouse specializes in British cuisine and serves breakfast and dinner. A children's menu is available. Happy hour is offered.
The Lobby Bar - This bar serves lunch, dinner, and light fare. A children's menu is available. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times for a surcharge
  • Bus station shuttle (surcharge)
  • Parking on site (GBP 15 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cast Iron Bar & Grill
  • The Lobby Bar

Things to do

  • Art gallery
  • Bicycles
  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1973
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Early check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Airport shuttle fee: GBP 7.00 per person (one-way)
  • Airport shuttle fee per child: GBP 13.50 (roundtrip)
  • Self parking fee: GBP 15 per day (in/out privileges)
  • Pet fee: GBP 25 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Heathrow Hotel Sheraton

Heathrow Sheraton

Heathrow Sheraton Hotel

Hotel Sheraton Heathrow

Sheraton Heathrow

Sheraton Heathrow Hotel

Sheraton Hotel Heathrow

Sheraton Heathrow Hotel West Drayton, Greater London

Sheraton West Drayton

West Drayton Sheraton

Sheraton Heathrow Hotel West Drayton

Sheraton Heathrow West Drayton

Greater London

West Drayton Sheraton

Sheraton West Drayton

Sheraton Heathrow Hotel Hotel

Sheraton Heathrow Hotel West Drayton

Sheraton Heathrow Hotel Hotel West Drayton

Sheraton Heathrow Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 579 out of 1003 reviews
Rating 8 - Good. 263 out of 1003 reviews
Rating 6 - Okay. 90 out of 1003 reviews
Rating 4 - Poor. 45 out of 1003 reviews
Rating 2 - Terrible. 26 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Priscilla, Fairfield

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Service is awesome Room amenities is excellent room is clean
Stayed 1 night in Jan 2026

10/10 Excellent

Wong

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, will use again next time!
Stayed 1 night in Feb 2026

10/10 Excellent

Enda

Business traveller
Liked: Cleanliness, staff & service, amenities
Great bed and pillows
Stayed 1 night in Feb 2026

10/10 Excellent

David

Stayed 1 night in Feb 2026

8/10 Good

Karin

Stayed 1 night in Feb 2026

2/10 Terrible

savannah

Stayed 1 night in Jan 2026

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Very warm welcome, beautiful room, great breakfast
Stayed 1 night in Jan 2026

2/10 Terrible

Gary

Liked: Cleanliness, property conditions & facilities
Check in was great, room was great. Can’t complain about that. However, doors slamming all night along the corridor and every half hour or so there was a 3 or 4 second burst of a low vibrating mechanical sound (possibly faulty HVAC echoing through the vents). I called down to reception around 2am but nothing was resolved. It continued until I checked out at 6.45am having had any sleep at all. Very disappointed.
Stayed 1 night in Jan 2026

8/10 Good

David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room and staff excellent. Breakfast a little disappointing. Food on the cool side
Stayed 1 night in Jan 2026

10/10 Excellent

Anna

Stayed 1 night in Dec 2025

10/10 Excellent

Yuchen

Stayed 1 night in Nov 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Dec 2025

8/10 Good

Derek

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, quiet hotel, cleanliness very good.
Stayed 1 night in Jan 2026

6/10 Okay

Sonia

Travelled with family
Liked: Amenities, property conditions & facilities
Staff was wonderful. The room barely had heat and in need of updating.
Stayed 2 nights in Jan 2026

4/10 Poor

Ben Thomason

Stayed 1 night in Jan 2026

10/10 Excellent

Mr M J

Liked: Cleanliness, staff & service, amenities
Would definately stay here again. Breakfast and amenities excellent. Wonderful staff and one waiter in particular, Luis, was very kind and helpful to my disabled husband. Highly recommended!
Stayed 1 night in Jan 2026

10/10 Excellent

Chilufya

Stayed 2 nights in Dec 2025

10/10 Excellent

JESUS

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very professional, helpful, and attentive, especially Elisa and Jay. Because of Elisa I now form part of the Sheraton family. Jay, in turn, helped me reserved a shuttle to the airport in no time.
Stayed 1 night in Dec 2025

8/10 Good

Diana

Travelled with family
Liked: Cleanliness
Good food
Stayed 1 night in Dec 2025

10/10 Excellent

Balu Mahendra

Liked: Cleanliness, amenities, property conditions & facilities
Great experience, a special shoutout to the staff at the dining area. I was travelling with my 4year old who is a very picky eater. The staff were very accommodating. I would be coming back for sure.
Stayed 2 nights in Dec 2025

10/10 Excellent

Debbie

Liked: Cleanliness, amenities
Very noisy room as by lifts
Stayed 1 night in Dec 2025

10/10 Excellent

Hardeep singh

Stayed 1 night in Dec 2025

10/10 Excellent

sarolta

Stayed 5 nights in Dec 2025

10/10 Excellent

Nylan, Quartz Hill

Stayed 2 nights in Dec 2025

10/10 Excellent

andrew

Stayed 1 night in Dec 2025